P1102w drivers
I have a Dell Venue pro 8, I downloaded the drivers for the HP p1102w but they won't seem to install. Hp aio remote shows the printer but in divices under printer the p1102 shows up but says driver unavailable.
Any suggestions.
Hi @smikles,
I see by your post that you are having issues installing the printer on Windows 8. I can help you.
How does it list the printer in Device Manager?
Can you right click and update the driver?
If not, then delete the printer entry, also under Universal Serial Bus Controllers look for USB Printing Support, USB Mass Storage Device or anything with a yellow exclamation mark or unknown device. Right click and uninstall the device.
'Device setup failed to complete' or 'Unknown device' Message Displays in Windows during USB Install...
Disregard the title.
Disconnect the USB cable.
Run the uninstall from the CD. To remove any printer files that did get installed.
Restart the printer and make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Try and print a hardware self test on the printer to find out if it is in a Ready State. If the printer is in a error state, it won't be recognized when connected by a USB cable. Printing a Configuration Page.
Try another USB cable or USB port on the computer.
If you are using a Laptop, check the power management.
Go back into the Device Manager, under Universal Serial Bus Controllers, for each USB root hub, right click and left click on properties, for power management remove the check mark for "Allow the computer to turn off this device to save power". It allows the computer to limit or turn off power for this device.
The USB cable should be connected directly to the computer and shouldn't be longer then 6 feet.
Is the cable a 2.0 or 3.0 cable?
How to determine whether a USB 3.0 device is operating at SuperSpeed?
Temporarily turn off the Antivirus Software to make sure there isn't any interference.
Run the installation again. Don't connect the USB cable until prompted.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP
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HP LaserJet P1102W - no print output in Linux Mint 17.1 Cinnamon Desktop
I've just done a default install of Linux Mint 17.1 - as feared, no print output.
I'm guessing I need to install a driver - but I couldn't find anything easily on HP site, only Windows/Mac OS stuff. Are HP printers generally linux friendly? Where can I download drivers if they are? More over, I'm a total linux newbie, so any drivers need to be easily installed! I'm not currently familiar with Terminal windows and line commands!
My printer does have wireless enabled, but I have it connected via direct USB also.
Linux Mint did offer to run a diagnostic tool/debugging tool which gave a great deal of what means nothing to me. Debug output is below if it is helpful, but hoping a simple driver install will cure all ...
Debug Output:
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Is local server publishing?):
{'local_server_exporting_printers': False}
Page 3 (Choose printer):
{'cups_dest': <cups.Dest HP-LaserJet-Professional-P-1102w (default)>,
'cups_instance': None,
'cups_queue': u'HP-LaserJet-Professional-P-1102w',
'cups_queue_listed': True}
Page 4 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri': u'hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W4037X5PR1a',
'printer-info': u'Hewlett-Packard HP LaserJet Professional P 1102w',
'printer-is-shared': True,
'printer-location': u'Leela',
'printer-make-and-model': u'HP LaserJet Professional P 1102w, hpcups 3.14.3, requires proprietary plugin',
'printer-state': 3,
'printer-state-message': u'',
'printer-state-reasons': [u'none'],
'printer-type': 167948,
'printer-uri-supported': u'ipp://localhost:631/printers/HP-LaserJet-Professional-P-1102w'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver. 3.14.3)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'Copyright (c) 2001-13 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'\x1b[01mHP Linux Imaging and Printing System (ver. 3.14.3)\x1b[0m',
'\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
'Copyright (c) 2001-13 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'\x1b[01mhp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W4037X5PR1a\x1b[0m',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' agent1-ack False ',
' agent1-desc Black toner cartridge ',
' agent1-dvc 0 ',
' agent1-health 0 ',
' agent1-health-desc Good/OK ',
' agent1-hp-ink False ',
' agent1-id 0 ',
' agent1-kind 4 ',
' agent1-known False ',
' agent1-level 100 ',
' agent1-level-trigger 0 ',
' agent1-sku 85A ',
' agent1-type 1 ',
' agent1-virgin False ',
' back-end hp ',
" cups-printers ['HP-LaserJet-Professional-P-1102w'] ",
' cups-uri hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W',
' 4037X5PR1a ',
' dev-file ',
' device-state 1 ',
' device-uri hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W',
' 4037X5PR1a ',
' deviceid MFG:Hewlett-Packard;MDL: LaserJet Professional P ',
' 1102w;CMD:ZJSJS,URF,PCLm,PJL,ACL,HTTCLSLSRINTER;DEHPHP ',
' LaserJet Presessional P 110;F;FWVER:20110826; ',
' duplexer 0 ',
' error-state 0 ',
' host ',
' in-tray1 1 ',
' in-tray2 1 ',
' is-hp True ',
' media-path 1 ',
' panel 0 ',
' panel-line1 ',
' panel-line2 ',
' photo-tray 0 ',
' port 1 ',
' r 0 ',
' revision 254 ',
' rg 000 ',
' rr 000000 ',
' rs 000000000 ',
' serial 000000000W4037X5PR1a ',
' status-code 1000 ',
' status-desc Idle ',
' supply-door 1 ',
' top-door 1 ',
'\x1b[01m',
'Model Parameters (static data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' align-type 0 ',
' clean-type 0 ',
' color-cal-type 0 ',
' copy-type 0 ',
' embedded-server-type 0 ',
' fax-type 0 ',
' fw-download False ',
' icon HP_LaserJet_1012.png ',
' io-mfp-mode 6 ',
' io-mode 1 ',
' io-support 10 ',
' job-storage 0 ',
' linefeed-cal-type 0 ',
' model HP_LaserJet_Professional_P_1102w ',
' model-ui HP LaserJet Professional P 1102w ',
' model1 HP LaserJet Professional P 1102w Printer ',
' monitor-type 0 ',
' panel-check-type 0 ',
' pcard-type 0 ',
' plugin 1 ',
' plugin-reason 1 ',
' power-settings 0 ',
' pq-diag-type 0 ',
' r-type 0 ',
' r0-agent1-kind 4 ',
' r0-agent1-sku 85A ',
' r0-agent1-type 1 ',
' scan-src 0 ',
' scan-type 0 ',
' status-battery-check 0 ',
' status-dynamic-counters 0 ',
' status-type 8 ',
' support-released True ',
' support-subtype 2202411 ',
' support-type 2 ',
' support-ver 3.12.6 ',
" tech-class ['LJZjsMono'] ",
" tech-subclass ['NoAutoDuplex'] ",
' tech-type 3 ',
' usb-pid 4138 ',
' usb-vid 1008 ',
' wifi-config 3 ',
'Done.',
['\x1b[35;01mwarning: No display found.\x1b[0m',
'\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m',
'\x1b[35;01mwarning: No display found.\x1b[0m',
'\x1b[31;01merror: hp-systray requires Qt4 GUI and DBus support. Exiting.\x1b[0m',
'\x1b[35;01mwarning: Unable to connect to dbus. Is hp-systray running?\x1b[0m',
0),
'is_cups_class': False,
'local_cups_queue_attributes': {'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': True,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.7.2',
'device-uri': u'hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W4037X5PR1a',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
u'application/pdf',
u'application/postscript',
u'application/vnd.adobe-reader-postscript',
u'application/vnd.cups-pdf',
u'application/vnd.cups-pdf-banner',
u'application/vnd.cups-postscript',
u'application/vnd.cups-raster',
u'application/vnd.cups-raw',
u'application/x-cshell',
u'application/x-csource',
u'application/x-perl',
u'application/x-shell',
u'image/gif',
u'image/jpeg',
u'image/png',
u'image/tiff',
u'image/urf',
u'image/x-bitmap',
u'image/x-photocd',
u'image/x-portable-anymap',
u'image/x-portable-bitmap',
u'image/x-portable-graymap',
u'image/x-portable-pixmap',
u'image/x-sgi-rgb',
u'image/x-sun-raster',
u'image/x-xbitmap',
u'image/x-xpixmap',
u'image/x-xwindowdump',
u'text/css',
u'text/html',
u'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': [u'en-us'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,
'job-creation-attributes-supported': [u'copies',
u'finishings',
u'ipp-attribute-fidelity',
u'job-hold-until',
u'job-name',
u'job-priority',
u'job-sheets',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'orientation-requested',
u'page-ranges',
u'print-color-mode',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-hold-until-default': u'no-hold',
'job-hold-until-supported': [u'no-hold',
u'indefinite',
u'day-time',
u'evening',
u'night',
u'second-shift',
u'third-shift',
u'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 476568600),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': [u'copies',
u'finishings',
u'job-hold-until',
u'job-name',
u'job-priority',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'orientation-requested',
u'page-ranges',
u'print-color-mode',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-sheets-default': (u'none', u'none'),
'job-sheets-supported': [u'none',
u'classified',
u'confidential',
u'form',
u'secret',
u'standard',
u'topsecret',
u'unclassified'],
'jpeg-k-octets-supported': (0, 476568600),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 0,
'media-bottom-margin-supported': [423, 547],
'media-col-default': u'(unknown IPP value tag 0x34)',
'media-col-supported': [u'media-bottom-margin',
u'media-left-margin',
u'media-right-margin',
u'media-size',
u'media-source',
u'media-top-margin',
u'media-type'],
'media-default': u'iso_a4_210x297mm',
'media-left-margin-supported': [423, 635],
'media-right-margin-supported': [423, 635],
'media-size-supported': [u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)',
u'(unknown IPP value tag 0x34)'],
'media-source-supported': [u'auto',
u'manual'],
'media-supported': [u'iso_a6_105x148mm',
u'iso_a5_148x210mm',
u'jpn_hagaki_100x148mm',
u'om_double-postcard_148.17x200.03mm',
u'om_jb5_182.12x257.05mm',
u'na_executive_7.25x10.5in',
u'om_16k195x270_195.09x269.88mm',
u'om_16k184x260_184.15x260mm',
u'oe_16k197x273_7.75x10.75in',
u'na_letter_8.5x11in',
u'iso_a4_210x297mm',
u'oe_flsa_8.5x13in',
u'na_legal_8.5x14in',
u'na_monarch_3.875x7.5in',
u'iso_dl_110x220mm',
u'na_number-10_4.125x9.5in',
u'iso_c5_162x229mm',
u'om_env-b5_176.04x250.12mm',
u'custom_min_3x5in',
u'custom_max_17x36in'],
'media-top-margin-supported': [423, 547],
'media-type-supported': [u'stationery'],
'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
u'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'natural-language-configured': u'en-us',
'notify-attributes-supported': [u'printer-state-change-time',
u'notify-lease-expiration-time',
u'notify-subscriber-user-name'],
'notify-events-default': [u'job-completed'],
'notify-events-supported': [u'job-completed',
u'job-config-changed',
u'job-created',
u'job-progress',
u'job-state-changed',
u'job-stopped',
u'printer-added',
u'printer-changed',
u'printer-config-changed',
u'printer-deleted',
u'printer-finishings-changed',
u'printer-media-changed',
u'printer-modified',
u'printer-restarted',
u'printer-shutdown',
u'printer-state-changed',
u'printer-stopped',
u'server-audit',
u'server-restarted',
u'server-started',
u'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': [u'ippget'],
'notify-schemes-supported': [u'dbus',
u'mailto',
u'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
14,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': u'face-down',
'output-bin-supported': [u'face-down'],
'page-ranges-supported': True,
'pages-per-minute': 1,
'pages-per-minute-color': 1,
'pdf-k-octets-supported': (0, 476568600),
'pdf-versions-supported': [u'adobe-1.2',
u'adobe-1.3',
u'adobe-1.4',
u'adobe-1.5',
u'adobe-1.6',
u'adobe-1.7',
u'iso-19005-1_2005',
u'iso-32000-1_2008',
u'pwg-5102.3'],
'pdl-override-supported': [u'attempted'],
'port-monitor': u'none',
'port-monitor-supported': [u'none'],
'ppd-timestamp': u'*',
'print-color-mode-default': u'color',
'print-color-mode-supported': [u'monochrome',
u'color'],
'print-quality-default': 4,
'print-quality-supported': [3, 4],
'printer-commands': u'none',
'printer-current-time': u'(IPP_TAG_DATE)',
'printer-dns-sd-name': u'Hewlett-Packard HP LaserJet Professional P 1102w @ Leela',
'printer-error-policy': u'retry-job',
Hi @durandal,
I read your post and see that you need the drivers for the P1102w printer. I can provide the website for you.
Here is the link for the HP Linux Imaging and Printing website. HP Linux imaging and printing.
Here is the link for the P1102w drivers. HP LaserJet Professional p1102w Printer.
If you need more information, please post your questions at the Linux Distribution Forums.
If you appreciate my efforts, please click the Thumbs up button below.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Will Adobe Elements 13 print 13 in x 24 in on wide format HP inkjet printers?
I just purchased a wide format. HP inkjet printer to print. 13 in x 24 in or longer photos. Will Adobe Photoshop Elements 13 do them that large?
Hi @durandal,
I read your post and see that you need the drivers for the P1102w printer. I can provide the website for you.
Here is the link for the HP Linux Imaging and Printing website. HP Linux imaging and printing.
Here is the link for the P1102w drivers. HP LaserJet Professional p1102w Printer.
If you need more information, please post your questions at the Linux Distribution Forums.
If you appreciate my efforts, please click the Thumbs up button below.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Connecting HP Laserjet P1102W to wireless network (then getting drivers!)
Hi,
My macbook pro and HP LASERJET P1102W seemed to be communicating just fine when I had snow leapard. Post update to Mountain Lion, problems.
I have gotten the printer to work when connected via USB, however not consistently. (Often it cannot recognize when paper tray is filled, cannot do two sided printing and has other issues perhaps connected to the fact that software is missing?)
I have read the documentation on HP site, noting that the only way to install drivers is via a network connecton and airprint which requires a network connection.
Not sure this is the right place to ask this, but I will for now:
How do I connect my printer to my network, which is a new home network as I just changed from DSL to Cable?
Note: I had not previously ever connected my printer to my wireless network and set it up to work with Airprint, though that is one of the reasons I bought it.
Once I do connect the printer to my wireless network, perhaps then I can try to follow the steps on the HP site http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425022&cc=us&dlc=en&lc=en &os=4142&product=4110396&sw_lang=
If anyone has experience with the above, I would love to hear it!
Final question: Is plugging the printer into the back of the new cable modem via ethernet or USB perhaps a way to put it on the wireless network? Not a convenient location, but if only alternative, I would try it.
THANKS!
AniDear Happy-to-Help,
I appreciate you logging in to help. I shall give this a shot in the next couple of days when I have more time and let you know how it goes.
I have been quite frustrated by the fact that HP says if the HP Laserjet P1102W has worked fine with Snow Leapord and one upgrades to Mountain Lion, all the drivers will be automatically upgraded/updated (or whatever the term). That has not been the case at all. It took quite a bit to even get my computer and printer to talk to one another via a USB connection—with none of the functions of the printer (as noted above) working properly to this day.
I hope your suggestion works. Will be back in touch to let you know.
Ani -
HP LaserJet p1102w with Mac OS X10.6.8 HTML config issue
Hello,
I have been using this printer for a few years now and have moved house a few times and successfully updated the wireless settings on the printer through HTML config. Lately, in printer utilities the HTML config button does not show up where it is meant to.
I have installed / uninstalled the latest firmware, software drivers, printers and made sure they were platform specific.
This is really annoying.
Is there old software available for download? it was working fine until the recent update - which I did so I could use the eprint features.
Best regards
Costas
Printer:
HP LaserJet p1102w, Firmware datacode = 20130213
Computer:
Macbook white, late 2008 model: 2.4Ghz Core2Duo, 4G RAM with OS X 10.6.8From the name of the printer, it looks like you have it installed through a USB connection.
Here is what I would. First go into “System Preferences” and then select either “Print & Scan” or "Print & Fax".
Right click (or control + click) on the rectangle listing your printers and then select “Reset Printing System”.
NOTE: This will delete all printers.
After you have reset the printing system, let's make sure you have the most recent HP driver package installed.
You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg
Once you have downloaded the driver package and completed the installation, go into your print settings under System Preferences > Print & Scan. To add the printer, click the plus (+) sign. You should see your printer listed here. If not, click "Add Printer or Scanner." Click the name of your printer and then click "Use:” box. Make sure that says the name of your printer and not AirPrint. Next make sure that the printer "Kind:" is set to Bonjour or Bonjour Multifunction. Click "Add" down in the bottom right hand corner.
This will add your printer back using the most recent HP print driver available through Apple. Let me know if this helps resolve your issue or not. If it doesn't, let me know I will see what else I can do.
Best of luck,
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
Setting up HP LaserJet Pro P1102w for wireless but can not save wireless settings
This printer worked fine on wireless with my last TWC modem/router, but I have tried for hours to set it up with a new one and it simply will not let me. USB works fine, but when I follow the instructions found here: OS X Yosemite Wireless. I choose Method three at this link: Method three: Wireless setup using a USB connection. Here is what happens after this:
1. I downloaded the latest Apple HP drivers on my iMac (HPPrinterDrivers3.0.dmg).
2. Clicked Apple Software Updates to ensure I had the latest.
3. Turned on the printer
4. Has paper and is in ready mode with no flashing lights
5. Plugged USB from printer into iMac
6. Followed HP instructions: Systems Preferences > Printers & Scanners > Clicked on the P1102w printer which was already on the list > Open Print Queue > Open Printer Utility > HTML Config... > Network Tab > Wireless (confirmed it was enabled, I refreshed the network names and added my wireless network, added my wireless network password) > Apply.
This is where everything crashes. After clicking Apply, the page will show up blank, the HTML will be messed up, or I will receive a message that says:
Safari can’t open the page “http://;ocalhost:5050/cgi-bin/ip_wireless_result.htm”. The error is: “cannot parse response” (NSURLErrorDomain:-1017)
I have tried other Chrome and Firefox and got similar results. At this point, I am out of options based on the HP support sites that I have found. One HP site said to uninstall the HP software located in Libraries > Printers, so I did this.
Any help would be greatly appreciated. Thanks.Hi @txrun,
I see that you are experiencing issues setting up the printer on the new router. I will certainly do my best to help you.
Make sure Safari is set as the default browser. Sometime the Embedded Web Server won't open or will error out, if it isn't. Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Restore printer defaults first and then run the HTML again. You may need to delete and add the printer again into the Printers and Scanners to be able to open the HTML again.
Restore defaults: Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print a configuration page to make sure the old network settings are cleared. Printing a Configuration Page.
If you are still having issues, please check these settings on the router.
The printer is only capable of sending/receiving in the 2.4Ghz band.
If it is set to 5 GHZ network you may need to change to 2.4 GHZ. (rename the 5ghz or shut it off)
The WPA key setting needs to be on AES to work correctly not TKIP.
Multi casting needs to be turned on.
Firewall on router has to have open ports for printer.
If you have Mac Filtering you need to give printer hardware address from configuration page.
You might need to contact your router company for further assistance to check those settings.
If there is anything else I can help you with, just let me know.
Have a nice weekend!
Thank You.
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Gemini02
I work on behalf of HP -
How to Print Labels? - HP LaserJet P1102W
I'm close to pulling my hair out here. I recently purchased a LaserJet P1102W as a replacement for my LaserJet 1022n that finally gave out. I am trying to print Avery file labels (template 5066). I am using the old file document, I simply need to reprint. So, I open the file and select 'Print' and then hit 'OK'. On my old model, the Attention light would blink red until I hit what I guess is the ok/accept button (I think it was the button with the triangle and the ! inside, but I can't be sure now) - it would then send the print job for the labels though, allowing me to put the label sheet in first and then it would feed that through from the main tray.
With this new model, I follow exactly the same steps but I can't get the document to print. Hitting the Power button on this unit only turns it off. Hitting the Cancel button deletes the document from the queue and it won't print.
I just spent nearly an hour and a half with HP Live Tech Support and they can't seem to give me a straight answer. They're telling me they need remote access to fix the issue or they need me to delete and reinstall my drivers. One thing the techs are sure of is that it is not a hardware issue, simply user error. Even though I repeated the steps that I took and they say that everything is correct. I was also told to "please the paper", whatever that means.
I was hoping that I could find a fellow user of the P1102w here, or at least someone knowledgable who isn't reading from a book. It just feels like there's a step missing somewhere once I bring up the Print menu. Do I need to manually change a setting or direct it to pull from a certain tray? I'm just trying to do everything possible before I actually uninstall/reinstall the drivers. Also, all the software is current, no updates needed.
Someone please help! I'm losing it...or I've already lost it maybe. lol
Thanks in advance for any sanity that you might be able to bring.I realize this is an old thread, but it came up as one of the first Google search results and there was no solution.
I was having this problem too. The problem ended up being that I had turned off the status messages in the printer setup. When I turned the status messages back on, a window pops up when I try to print a label. I click "Continue" and it pulls the label from the manual feed.
Chad -
Just upgraded to mountain lion and my HP Laserjet p1102W won't connect
Just upgraded to mountain lion and my HP Laserjet p1102W to print (worked fine via USB with Snow Leopard; I never had set it up wirelessly, though had wanted to do so.) HP site said if printer worked with Snow Leopard nothing would need to be done; update of drivers would be automatic within Mountain Lion upgrade. No such luck. My Macbook Pro and HP Printer are not talking to each other. HELP, please!
I have a Macbook pro.
When I tried to print, I was told to get new drivers from HP. HP site says what I wrote above, that I need do nothing if printer worked with Snow Leapord. Also read that a new HP Laserjet would need to be connected only via Airprint. So, I have deleted the printer from the print queue, thinking that might help, but I can't find how to install it via Airprint?? After deleting the printer and having no luck with connecting wirelessly, I tried plugging in USB from printer to MacBook pro, too, thinking maybe that would help, but there is no recognition at all.
What am I missing???
Thanks!
AniCsound1 wrote:
John Blanchard1 wrote:
Are you not able to select AirPrint from the menu that lets you select the PPD?
Do you have the latest firmware?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4110396#N222
Airprint is for IOS devices and thus has no relevance to this issue.
Connect the printer to your Wireless Network and use Bonjour to detect nd connect it.
That's wrong. AirPrint is not just for iOS devices. Since HP doesn't provide drivers for this printer, they say to use AirPrint:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425022&cc=us&dlc=en&lc=en &os=219&product=4110396&sw_lang= -
HP LaserJet P1102w Not Working with Mac when connected via USB
I'm using an old HP LaserJet P1102w - I installed the drivers and the software, and when I connect to my computer, nothing happens. It recognizes the printer, and it says that it's using "Generic PCL Printer" as the driver. The Print Queue has a good time pretending it printed things, and nothing comes out.
Someone tell me how to fix this POS before I throw it out a window.Hi oprachck,
I see by your post you are having some issues printing from the Mac. I can help you, but I will need some more information.
The driver "Generic PCL Printer", wouldn't be the correct driver using the Laserjet P1102w.
If you are using 10.8 or 10.9, the drivers are installed by the Apple Updates.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
If you are using 10.7 or lower the drivers can be downloaded from this link.
HP LaserJet Pro P1102w Printer Drivers.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How is the printer connected? (USB/Wireless)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Does the Wireless feature of HP LaserJet P1102w works with the latest Mac OS Yosemite?
Hi everyone,
I have just updated the new OS for Mac as well as the firmware and software for my HP LaserJet Professional P1102w. I looked at the video instructing on how to set up the wireless network for the printer and my Laptop. However, upon reaching the step that requires HTML configuration, instead going to the actual page, the link took me to an error page stating that it could not find its host. So, I would like to ask if this is due to HP not yet updated all Printer drivers to the latest OS or would it be another cause? Thank you!
Best regards,
Jason VuHi,
Welcome to the club. Please check:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04473034&tmp_task=prodinfoCategory&cc=us&dlc=en...
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
HP LaserJet P1102w & Mountain Lion Wireless
I just bought a brand new HP LaserJet P1102w and cannot connect it via wireless to my Mac at all. I'm running Mac OS 10.8 with the latest software updates. I have already downloaded and installed the latest software and firmware directly from the HP site. I cannot seem to configure the printer to work on wireless, although the HP website says it's supported with Mac OS 10.8.
When I go to System Preferences > Print & Scan > Options and Supplies... > Utility > Open Printer Utility > HTML Config... in order to try and connect it to my wifi network (running on a brand new Airport Express), all I get is the following:
This page contains the following errors:
error on line 6 at column 48: Entity 'nbsp' not defined
error on line 12 at column 8: Opening and ending tag mismatch: link line 0 and head
Below is a rendering of the page up to the first error.
HP LaserJet Professional P 1102wUSB
How am I supposed to use this wireless printer wirelessly? Your website says it's supported but when I have all the updated software and firmware on my printer and my computer, it doesn't work. I'm extremely disappointed in HP at the moment and hope you can provide a viable solution.
Mac OS 10.7 has been out for over a year-and-a-half and Mac OS 10.8 has been out for nearly 3 months now. It's ridiculous and disprespectful to your cutomers to not have proper drivers and firmware available to ensure your prodcut works as you say it should.
I look forward to your solution.
This question was solved.
View Solution.Hi,
I sorry to hear about the problem you are facing, I truly hope this situation will get resolved shortly.
Please follow the steps below in order to bypass this situation and conect the printer to your router using a temporary direct connection:
Turn the printer Off.
Press and hold both the wireless and the cancel button, and then turn the product on.
Hold the buttons until all the lights blink in unison, and then release the buttons.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select the printer's SSID, it should include HP, P1102, Laserjet, etc.
If you're not sure which network name belongs to the printer, print a network configuration page by holding the Cancel button, it will be listed on the right side within the network information.
Allow 4-5 minutes till the ad-hoc connection will be fully established
Open Safari and click the Bookmarks icon (), then select Bonjour.
Double click the printer name, the EWS page appears.
Click the Networking tab, and then click Wireless from the list on the left.
Under Communication Mode , click Infrastructure , select your network SSID from the Available Network Names (SSID) list, and then click the >> button.
From the Security Mode pop-up menu under Authentication , click WEP or WPA/WPA2 . Your selection depends on which Wireless Security Protocol your network uses.
Note: if you aren't sure what security type is used, click the Wi-Fi icon on your MAc and select Open Network Preferences. Select Wi-Fi and click Advanced, within the Wi-Fi type you should see your router name with its security type listed right next to it.
If your network does not have Wireless Security, leave the Security Mode set to Open System (No Authentication).
Type your WEP/WPA/WPA2 key in the appropriate field, and then click Apply
In the confirmation box, click OK , and then close Safari.
From the Mac, click the Wi-Fi icon and select Join Other network.
Click Show network and select your home network again, now both of the devices connected to your home network .
Open Print & scan, click the Plus button and add the printer listed as AirPrint.
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution -
HP LaserJet Pro P1102w printer "Ready" for wireless printing, but gives "error -- printing" message
This P1102w printer was configured for wireless printing from two computers (WinXP and Win7), both with a network sharing designation, and all functions worked perfectly:
Printing from the WinXP computer directly, and from a networked Win2K computer as a guest.
Printing from the Win7 computer directly, and from a networked Win2K computer as a guest.
Windows Printer Test Pages were printed from both installed computers, showing correct computer names, the printer name, Port names (IP addresses), Data format (IMF), Driver information, etc.
Several days later (after new boots), the WinXP computer showed printer status as being "Ready", along with the correct printer "Type" (HP LaserJet Professional P1102w), "Where" (IP address), and "Comment" (network printing). When a print job was submitted from Microsoft Word, the control-panel printer window first showed the message "printing", and then the message "error -- printing". Nothing was printed. The same results occurred when a print job was sent to the WinXP computer from the networked Win2K computer. HP’s troubleshooting routine did not identify the error, its cause, or what can be done about it.
Successful printing continued, as before, from the Win7 computer directly, and from the networked Win2K computer to the Win7 computer as a guest.
The printer’s blue “i” network indicator lamp is lit, and all three computers continue to communicate through the hub to each other and to the Internet.
HP’s printer installation program was executed on the WinXP computer, using the “fix” option, but nothing changed. The installation program was executed again on the WinXP computer, using the “new install” option (without removing the existing P1102w installation); the “browse” function saw the network, but no printers were found, and the installation could not be completed.
This is very perplexing. Any suggestions?
PS: The same problem occurred once before, and it was fixed by resetting factory defaults on the printer, hard wiring the printer to the WinXP computer through a USB cable, re-installing the printer’s wireless settings from HP’s installation disk, and repeating all of the networking and sharing setups on all three computers. This is a lot of work that is not worth repeating, because the successful results have not been permanent.To: Neonskeleton,
Thanks for your response -- especially because you are an HP employee!
My Win2k machine does not use HP software, nor communicate to the HP printer. (HP did not write a Win2k driver for the P1102w -- and evidently no one else has done this, either.) My WinXP and Win7 machines use their HP drivers to send print jobs to the P1102w wirelessly, and both machines have the P1102w set up as a shared printer. Then, when I connect to those machines as a "guest" and submit a print job to those machines, those machines receive the print job and then communicate with the printer using the proper installed printer drivers.
Everything worked great with this configuration, until suddenly the printer was no longer responsive to ANY jobs coming from the WinXP machine, even though there was a "printer ready" indication on the WinXP machine, and even though the printer responded perfectly to print jobs coming from the Win7 machine.
When I tried to "fix" the WinXP setup by running HP's setup program on CD, nothing changed. Then, when I tried to reinstall the WinXP setup for wireless printing, the program insisted that I reset THE PRINTER'S factory defaults and proceed using a USB cable -- even though I wanted to simply ADD the computer for wireless communication to an existing networked printer! I would conclude that something screwed up the printer's inner settings (maybe an unsolicited and invisible HP update sent to my printer from the Internet?).
As I mentioned in my original post, I went through this process once before, reinstalled everything on all machines, and all was well. Until THE SAME non-recognition problem surfaced again!
I do not want to spend any more time on this. I went to Staples and bought a second P1102w printer (it is a nice little machine that uses a xerographic cartridge, rather than costly inkjet cartridges that frequently plug up). I'll use a USB cable for the connection, rather than the installed wireless feature, and set up the P1102w as a shared printer. I expect that all of my other computers will be able to link as a "guest" through the wireless hub and be able to print.
Thanks again.
PS. I am a retired computer-systems manager from Northrop Grumman. -
HP Laserjet p1102w Wireless Problem
hi
I have HP Laserjet p1102w . All Drivers and updates are installed correct and diagnostic utilities can not help.
the problem is , If First I turn on the PRINTER and then the wireless MODEM ( router ) , It works perfect and it pronts wireless , BUT if first I turn on the wireless MODEM ( for ex. it is on from yesterday ) and THEN I turn on the PRINTER , It can not print and wireless printing does not work , at this time the wireless lamp on printer is on ( not blinking ) and if i press the wireless botom on printer , it flashes and can not find the network.
I upgrade the firmware and installed all the updates , ... changed windows and ... but the problem did not solve!
can u please help me how i can solve this problem.when i want to print from web , I have to turn of the modem and then turn on the printer and after that turn the modem on again , which in many situation the router is not acceceble !
many thanks in advanced.i changed my wirelss router and now my printer will not recognize it. What di I do to pair the two again. My computer had no problem seeing the new router.
-
LaserJet Pro P1102w dropping connection
I hope someone can help. We have been having a long term issue with our HP LaserJet Pro P1102w wifi printer keeping a stable connection to our network. It connects to our network via wifi. It is in a high signal wifi area of the office.
In the printer network settings I have tried setting the printers IP as static and also tried it as dynamic being assigned by our DHCP server.
The problem is the printer keeps randomly dropping connection in that we can no longer print to the printer / access the printers webpage or ping the printer. The problems is fixed by either powering down and restarting the printer or if you leave the printer after a period of time the printer will once again be contactable (by doing nothing).
I have updated the printers firmware, computers printer drivers. Checked network settings but just cannot resolve the issue.
It's driving me crazy!Thanks for the clarification Angus,
Try disabling the Auto Off feature, this current configuration actually turns the printer Off after 5 minutes idle (Any key pressing will turn the printer On, but any remote command as printing or accessing the printer page will fail..
You may enter the EWS by entering the printer IP through Safari.
Enter the Settings tab.
Select Print Settings and turn the Auto Off after as Never.
Click Apply and reboot the device, then check for any change.
Now reboot the device and check for any chnage,
Shlomi
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Laserjet p1102w fails to install
At first this printer(HP Laserjet 1102W) was great, installed and everything was fine. Then we moved and Centurylink changed my router. First my IPAD wouldn't hook up but we fixed that by changing the router "channel' to 11. Well now, I can't even get the printer to install on my computer (I know the router doesn't have anything to do with the computer intallation failure).
So, anyway, running Windows 7, 64 bit, have started and restarted, booted and rebooted computer and printer, reset network endpoints on printer, uninstalled the previous versions of the printer. used the CD, not used the CD, gone to the website and got the software directly off the web- nope- still won't install. Goes through the whole process and then I get a pop up that says Printer intallation failed. No printer was installed.
Usually I just have issues with getting it connected wireless but TODAY I can't even get it installed! This has never been an issue before. I have also even turned my Firewall off in case it was blocking something (like it was before during the wireless installation) but Nope, not the answer!
I really need to get some stuff printed. Even if I have to use the midevil USB cord!
Any help is appreciated!I see you are having an installation issue with your Laserjet P1102w. I am guessing that this printer was installed previously on this computer, but now you need to reinstall to connect the printer back to your new network. Is this correct?
If so, have you gone through the process of uninstalling the previously installed software already? If so, then I would advise checking the Print Server Properties of the PC to ensure the driver has been removed for the printer. This can hang up many printer installations.
Click on the Start menu of the Windows 7 PC
Select the Devices and Printers folder
Click on any of the available printers in the list
Click on the option for Print Server Properties at the top of the window
Select the Drivers tab
Delete any drivers remaining for the P1102w in the list
Once the printer has been completely removed and software uninstalled, then I would download the latest drivers from the HP website and re-install. Click the link below to access the downloads page for Windows 7 and the P1102w.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-80329-8&cc=us&dlc=en&lc=en&...
Let me know how it goes,
Jason
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