P1505 "Status: Manual Feed Required."

I installed a P1505 on a Vista laptop via USB last week, and it worked fine. Today, the user called me and said that after she'd turned her printer on (which she claimed she hadn't turned off?) this morning, she printed one document, and it began saying "Manual Feed Required" and refuses to print anything else. I am at a loss, there don't seem to be any troubleshooting docs which refer to this error, googling brings up references to using the printer on a print server which is no help to me, and reinstalling the printer software drivers etc seems to have not done anything.
Message Edited by coyo7e on 07-13-2009 11:01 AM

Test reply by James Ugrin - never used the forum before and want to see if I get an email.

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    Last edited by stefanwilkens (2011-12-29 23:34:49)

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