P2035 not auto selecting tray

For one of my users (P2035 / Windows 8) we are encountering the following new problems.
Under printing preferences:
Size: letter
Source: Auto Select
Type: Plain Paper
In multiple programs ( WordPerfect & Printing from Chrome browser )
If there is paper in tray 2 AND paper in tray 1 (the bypass tray) it will print from tray 2.
Previously it would detect that there is paper in tray 1 and print from tray 1. This is what I think of as “auto select”
If I load paper in tray 1 and remove tray 2 from the machine it will print from tray 1.
In our postage program (Stamps.com) we had it set to “auto select” for the source, but now it pulls plain paper from tray 2 even if there is an envelope in tray 1. I set it to “tray 1" and got the same results.
So I set the source to “manual feed from tray 1". And then it prompts to load paper and press the “go” button on the printer. Since the envelope is already in tray 1, I press the go button and it prints fine.
I have tried uninstalling the printer and reinstalling it from the original disk and I have tried the PLC5 driver without success.
Any assistance would be appreciated.
Thanks
More info:
This morning I swapped the printer that is giving me the problems (P2035) with another printer (P2015). The P2015 works fine, however the P2035 is still giving me the exact same issues at the new desk, I was not expecting that, and it makes me think it might be a hardware or firmware issue.
If it would never pick up from the bypass tray I would think that the switch that indicates paper in the bypass tray was defective, but with tray 2 removed it sees the paper in the bypass tray just fine.
Any thoughts?
Is there anyway to re-install or update the firmware?
Thanks

If the other network will not work with your mobile devices, you can remover that network or networks from your settings and then the iPad will not join them at all - unless you manually select them and join them again on your own.
Settings>WiFi>Tap on the blue arrow next to the name of the network that you want to remove. In the next window, tap on "Forget This Network". That will remove the unwanted network from the iPad and it will only join the mobile network that is listed in the settings - if that is the only network listed for the school.
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