P265 Remote won't control volume on Pioneer TV AFTER I press the final OK to lock in programming

Question

I have a variation on the common problem with getting the P265 to control the volume on my pioneer TV.
I go through the setup instructions:
- Press OK and 0 for 5 seconds
- enter 290
- Press channel up until it turns off my TV
- Test Volume +-, mute, input, EVERYTHING WORKS FINE
- Press OK to set the programming - red light blinks and goes out just like it is supposed to
BUT, once I push that final OK, the remote no longer controls the Volume.  IT still works for on/off, mute, input, but NOT for volume.  Somehowe volume was working before I pushed the final OK to finish the programming, but once I push OK the remote forgets how to control the volume (but still works of on/off, mute, etc).
Any ideas?
thanks,
m

Answer 1

Go here:
https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=WebRemoteSetup
Choose your remote.
Select "I want to setup my Verizon remote with my TV".
Click Next.
Find and Highlight your TV manufacturer.
Click Next.
(This page is the setup process you've just completed.) Click No.
Follow the instructions on this page.
If this still does not do it, then you can try the Key Fix.
Key Fix
If your remote control is programmed for your TV, but the <VOL>, <Mute>, or the <A/V> keys do not work correctly, then you can try using the Key Fix feature to fix the buttons.
1. Press and hold the OK and * buttons simultaneously. • The Red LED will blink twice and then stay on.
2. Press and hold the key that does not work correctly. The remote control will try a new code every second.
3. Once the TV responds correctly, release the button.
4. Press OK to save the current settings and finish programming your remote control.
Hope this helps.
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