P35 Platinum Restart-Hangup problem

Hi, happy new year to all.
Well,  yesterday I bought some PC parts and did an upgrade but I'm facing a lot of problems....random re-starts and hangups about every 45min  !!!
My specs are:
-Q6600 G0 Stepping
-MSI P35 Platinum
-GSKILL DDR2 1000  8GB (4x2GB)
-eVGA 8800 GTS 640
-Thermaltake toughpower 650W (W0104RU)
-LG DVDRW Sata
-WD 500GB RE2 sata
-Seagate 250GB N35 sata
-Maxtor 160GB sata
-Soundblaster X-FI fatal1ty
-Vista Enterprise 64bit
The system isn't overclocked, all settings are default and bios is 1.6. Any help will be appreciated!
Thanks

Quote from: Jack the Newbie on 04-January-08, 07:41:24
A few questions regarding your current setup:
1) How are your system temperatures (CPU core temps, GPU temps, system temp etc).  Use SpeedFan/Everest/Core Temp to monitor your system temperatures.
2) Is DOT disabled in BIOS?  If not, please disable DOT immediately and see if there is any change in system behaviour.
3) Is MSI Dual Core Center installed/running when this happens?  If yes, uninstall that tool for further tests.
4)
Try to loosen RAM performance settings for testing:
- reduce memory freqency to 667 MHz in BIOS
- manually set RAM timings to 5-5-5-18 in BIOS
- set memory voltage to 1.9/1.95/2V for testing
5) Have you installed the Vista Patch for more than 3Gb of RAM?
1) CPU: 31C 34C 31C 31C; GPU: 60C; System: 45C (speedfan). Here in Panama ambient temp is somewhere between 25-31C
2)Yes DOT is disabled all time
3)I never installed dual core center
4)Currently is running @800
5)I downloaded the patch and it says that doesn't apply to my system (Vista 64bit)
I found that when disabling the x-fi, the system runs OK. Is there any issues with that x-fi or 64bit driver? I ask because previously I was running vista 32bit with that same soundcard and everything was OK.
Thanks for the replies!

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    Happy New Year to all!
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    Quote from: lparker on 31-December-07, 23:35:15
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    Quote from: NovJoe on 07-February-08, 00:17:44
    Please post your full system specs and PSU specs amps.
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    Quote
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    Quote from: solidgear on 19-January-08, 08:26:06
    oops, u should have bought better memory, teach u for messing with manufacturers specs. No sympathy here
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    Avoid that one, instead go for:
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  • P35 Platinum Problem

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    Quote from: Darkling on 16-September-07, 15:19:29
    4 x Transcend 1Gb DDR2-800 Modules (5-5-5) (All Identical)
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    Quote from: Darkling on 16-September-07, 15:19:29
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       CPU Stepping   B2 
       Instruction Set   x86, x86-64, MMX, SSE, SSE2, SSE3, SSSE3 
       Original Clock   1866 MHz 
       Min / Max CPU Multiplier   6x / 7x 
       Engineering Sample   No 
       L1 Code Cache   32 KB per core 
       L1 Data Cache   32 KB per core 
       L2 Cache   4 MB (On-Die, ASC, Full-Speed) 
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       Motherboard Name   Unknown 
      Front Side Bus Properties: 
       Bus Type   Intel AGTL+ 
       Bus Width   64-bit 
       Real Clock   486 MHz (QDR) 
       Effective Clock   1943 MHz 
       Bandwidth   15543 MB/s 
      Memory Bus Properties: 
       Bus Type   Dual DDR2 SDRAM 
       Bus Width   128-bit 
       DRAM:FSB Ratio   1:1 
       Real Clock   486 MHz (DDR) 
       Effective Clock   971 MHz 
       Bandwidth   15543 MB/s 
      Chipset Bus Properties: 
       Bus Type   Intel Direct Media Interface 
     Physical Memory: 
       Total   3326 MB 
       Used   1328 MB 
       Free   1997 MB 
       Utilization   40 % 
      Swap Space: 
       Total   6880 MB 
       Used   1472 MB 
       Free   5407 MB 
       Utilization   21 % 
      Virtual Memory: 
       Total   10206 MB 
       Used   2801 MB 
       Free   7405 MB 
       Utilization   27 % 
      Physical Address Extension (PAE): 
       Supported by Operating System   Yes 
       Supported by CPU   Yes 
       Active   No 
     North Bridge Properties: 
       North Bridge   Intel Bearlake G31/G33/P35 
       Revision / Stepping   02 / A2 
       In-Order Queue Depth   12 
      Memory Controller: 
       Type   Dual Channel (128-bit) 
       Active Mode   Dual Channel (128-bit) 
      Memory Timings: 
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       RAS To CAS Delay (tRCD)   4T 
       RAS Precharge (tRP)   4T 
       RAS Active Time (tRAS)   12T 
       Row Refresh Cycle Time (tRFC)   30T 
       RAS To RAS Delay (tRRD)   8T 
       Write Recovery Time (tWR)   13T 
       Read To Write Delay (tRTW)   8T 
       Write To Read Delay (tWTR)   5T 
       Refresh Period (tREF)   2600T 
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       DRAM Slot #2   1024 MB (DDR2-800 DDR2 SDRAM) 
       DRAM Slot #3   1024 MB (DDR2-800 DDR2 SDRAM) 
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    >>The BIOS Overclocking of P35 Diamond<<
    >>How to Overclock P35 Platinum?<<
    Quote from: vrdublu on 17-April-08, 08:43:23
    No actually that was going to be my next step but haven't gotten around to it yet, what kind of max fsb should I expect out of this MB.  I have water cooling on everything so heat should not be much of a issue. 
    I've seen 600 and above, somethink else than board is holding you back{Could be CPU limit too..}

  • P35 Platinum Problems

    Hello everyone.
    I'm having a very similar problem to inucubuS'. The difference is that I've never overclocked my machine in any way, and it has been running stable for the past year or so with the same specs.
    Around 3 months ago it started (very rarely) to hang on the "fake boot" with all fans running at max speed and not POSTing. The solution to each of those cases would be the CMOS clearing and loading of optimized values. After each episode it would run smoothly for many days until it happened again.
    Then 3 days ago it started to hang on the fake boot for minutes, sometimes turning on and off for random periods of time, and clearing the CMOS would not solve it. During that time MoBo would show 4 red lights which made me wonder if it was a CPU issue. Strangely enough, each of these episodes were solved by simply letting it turn on/off by itself until it finally started to POST. Now I'm trying to leave my computer turned on at all times, only rebooting by OS.
    I'm running Windows XP SP3, P35 platinum, E6750 at stock speeds and cooler, Corsair XMS Twin2X 2GB RAM (set at BIOS for Default speed), 500GB Western Digital HD, eVGA 8800GT @ factory clocks. System is running at mild temperatures, current BIOS version 1.9, Zalman ZM600 PSU.
    I'd like any opinions on what I should do to try and fix this, should I try the same thing as incubusS even though I never OCed and am running everything at default/factory settings? I'm kinda scared to actually turn it off to try anything so I'd like to get any input beforehand
    Thanks for reading all that and sorry for the long post.

    Hey Jack, first of all thanks for the reply.
    The modules are Corsair's TWIN2X2048-6400C4DHX, two 1GB sticks set in dual mode according to the P35's manual displacement. Their settings in BIOS are left as the default. I can't remember the voltage right now, but it was set as it was from optimal values, grayed out.
    As for the message, it would appear during the first episodes (meaning the ones 3 months ago), saying "previous attempt to OC failed", but the ones I'm having now are actually booting without any BIOS tuning at all, although one of them happened after I reset CMOS from the MoBo switch, requiring another BIOS loading.
    What baffles me is that even during the first problems I'd never tried to OC my machine in any way.
    I hope any of that helps... I'm actually contemplating trying some BIOS tweaking since I won't have to turn the computer off completely, which is what frightens me.

  • P35 Platinum: I have to press the power button multiple times to start

    Hello fellow MSI customers,
     as written in the subject, I have a problem with starting my PC. When I press the power button, the computer powers on, but there is no output to the screen. In fact, my LCD stays in standby mode. I can hear the fans running, so something is going on. According to the LEDs on the mainboard, it is a memory problem.
     Now I turn the computer off, using the power button (have to hold it for a few seconds). When off, I start again and everything runs as it should.
     After starting, I ran memtest86 multiple times without any errors. I ran a few games, compiled some programs, installed Vista 64bit, Linux, all without any crashes or hangups. It is just the starting that makes problems. After booting it is very stable.
     Seeing that it could be a memory problem, I brought another pair of memory, just to be sure. I couldn't reproduce the problem on that day! Any type of memory I put in (the one before, or the newly brought home) the computer always started on the press of the button. So I thought, OK, maybe they were not seated correctly. But, alas, two days later it is again only starting by pressing the power button three times.
     What I tried:
     1. Boot using only 1 piece of memory stick
     2. Boot using only 1 piece of memory, but different one
     3. Use another pair of memory   <-  worked, but on that day it also worked using my original memory
     4. Disconnected everything except graphics card, to make sure it is not a power supply issue (minimized power usage)
     5. Tried all of the above with a different processor
     6. Used another power supply
    Any other ideas?
    Here are my specs:
    MSI P35 platinum
    Core2 Q6600
    Nvidia 7900GT
    4GB V-Data DDR2 800MHz      <--- I think this is the problem, any experiences?
    Enermax Liberty 400W
    a few other things (HDDs, XFi, DVD-RW)
    By the way, how can I boot from an external DVD-RW? It doesn't show in the menu when I press F11 (boot menu).
     Thank you for any help, muro
    And just to let a bit of steam off:
    1. I had major problems with the RAID controller (not MSI fault, rather intel) - I put two disks into a RAID 0, then RAID 1 and they always failed after a few boots - member missing on both disks. I was getting angry, so I put them as normal (non RAID) disks and everything is fine since, although no RAID.
    2. Installing anything except windows with an IDE DVD-RW is very hard. It took me ages until I got Ubuntu booting (there are guides on the net, google is your friend), and much longer to get grub (boot loader) working. Long story short - if you have multiple disks, use the Linux disk as the bootable, do NOT put grub on the disk where Vista is installed.
    3. I have no idea, how to update the BIOS, if I had to. I'm using 1.1 that came on the board. I use 64bit Vista and Linux, none of which is supported to upgrade the BIOS. Any hints how to do it (if I needed to)?

    Hello,
     now today is the day I've finally received my replacement board. The good news first - it DOES work! Yepeeee!
     Now some more information:
       The jmicron controller seems to be missing - a screen with something about "Marvel" is shown before the intel raid screen. However, it is only visible for a fraction of second, so I cannot read it. I think it detects my IDE DVD-RW so I'm quite certain it's the replacement for jmicron. I won't miss it - it took me ages to install Linux with the jmicron controller.
       The problem where I had to restart the computer sometimes because it didn't even post (RAM error) is gone. It boots just fine now.
     I had an extremely long first post - about a minute, but after that it boots very fast now.
     anyway, regarding some questions around here - the manual states MSI recommends using an 350W power supply. My 400W is more than enough. Please note - it is an Enermax, not one bundled with a cheap case. My cheap RAM sticks also work very well now. I did try them on different boards before, so now I know I just had a faulty board.
     In the end, I can only say this: This is my 3rd board already and it's the first one that works well. As the hardware changed, I presume there were major issues with this board that lead them to make a new revision. What is strange, though, is that the revision is still 1.1, as were my previous two. I pity everybody who had the same problems as I did, but I can now say that I'm very happy about the board now.
     Cheers, muro

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