P35D3 Platinum will not POST, CPU: E8500, RAM: KVR1333D3N9/1G RAM HELP!

Ok guys please help me...
I received this item (P35D3 Platinum) back from MSI today after sending it to them RMA, they said there is nothing wrong with it, sent it back, and it is still doing the same thing. 
Here is the issue:
1st when i boot it up the computer turns off and on 4 times by it self, then it freezes up on "testing Base and extended memory Testing base memory from 240k to 640k and extended memory above 1mb using various patterns" (light pattern is as follows: Group 4 - Green, Group 3 - Red, Group 2 - Green, Group 1 - red).  On the screen/monitor it shows your "MSI" logo and says "press TAB to switch to POST or DEL to run BIOS setup."  But it does not respond my pressing any buttons on computer.
Here is a link to your website that states my ram is compatible: http://www.ec.kingston.com/ecom/configurator_new/modelsinfo.asp?SysID=38177&mfr=MSI&model=P35D3+Platinum+Motherboard&root=&LinkBack=&Sys=38177-MSI-P35D3+Platinum+Motherboard&distributor=0&submit1=Search
I have KVR1333D3N9/1G RAM i have tried a single dimm in all 4 slots (item is new)
I have a Intel E8500 Dual Core Processor (item is new)
I have a invidia 8800GTX OC, (pulled from working computer, and i know it works)
I am using a USB mouse and keyboard.  <-- (is that ok or do i need PS2 keyboard since no OS is installed??)
Why am i stuck, what am i missing here? Any help would be great
Thanks for your help on this issue..
Shawn

Quote from: Jack the Newbie on 21-January-09, 09:58:02
Okay, from the symptoms you describe, your problem is rather minor.  You seem to have the E0-Revision of the E8500 (which requires BIOS Version 1.6).  Your BIOS is probably older than that and does not include the proper microcode to fully support that processor.  The signs you describe are well known on P35 Mainboards. 
Please check the following:
1) The sSpec-Number of your processor:
---> SLB9K = E8500/E0
---> SLAPK = E8500/C0
2) Check the factory BIOS-Version:
It should be printed on a small sticker on the BIOS Chip itself. You can find the BIOS Chip here:
Look for "A7356 IMS ? ? ?".  If it says "160" where I put the question marks, you have v1.6 (120 would be v1.20).
Now, if your BIOS Version is older than v1.6, please try this:
- Download the latest BIOS Archive from the product site of your board and unpack the BIOS File (A7356IMS.160)
- Rename A7356IMS.160 to AMIBOOT.ROM and copy this file to an empty, formated and flawlesse floppy disk
- attach an internal floppy drive to the mainboard (make sure that it is properly connected)
- attach a PS/2 Keyboard
- start-up the system and hit CTRL+Home on the keyboard continiously and check if the system accesses the floppy drive and initiates an AMI BIOS Recovery Flash
If the you are able to update the BIOS via the AMI Recovery Routine, your processor should be properly supported and the system should be able to start-up properly after that.
If the procedure does not start after pressing CTRL + Home, try to get you hands on an older processor to be able to flash the BIOS the regular way to support your E8500/E0.
In case you cannot get your hands on a supported processor, I suggest you ask in a local computer shop for assistance.  This looks like a solvable problem.
Ok Jack the newbie, i got a floppy disk and renamed the file, got a PS2 keyboard (and tab worked i was able to see i have v1.4 before it locked up on me.), did just as you instructed me...  New the computer keeps turning off and on when i press CTRL + Home, i hear it start reading the floppy but then it just turns off and on over and over and does not update.
The only other processor i have is a intel P45 dual core, i think the mobo supports it but i dont know if it will work with the DDR3 ram i have.  Thanks for you help,
One more thing, just so you know, after it started turning off and on i did pull the battery and press the reset bios button and tried again, but still it just turns off and on.
Thanks,
shawn

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