P45 neo3-FR thought i had it sorted...prime95 hardware error

Hi i posted earlier about trying to get my board overclocked to 3.2ghz my board is the P45 NEO3-FR version1.0 my memory is corsair 6400 running at 5-5-5-18 1.9v i have memory at a 1:1 ratio the cpu FSB is 400mhz this gives me 3.2ghz with memory running at 400mhz [i have disabled CE1,spread spectrum etc in bios]
My problem is i get a hardware failure around 2hrs into a prime95 stress test i ran vista memtest and i have had a failure and a pass which is strange, i have noticed in cpu-z that my memory voltage is 1.8v even though i have it at 1.9v in bios [1.9v is what its rated at] is there something i am missing do you have to set pci-e to a specific setting....
My temps are not that bad cpu is around 60c under stress and around 40c idle
Thanks all

Try to explain better..sorry. I have 2gig of ram in board when i put pc together although bios stated correct ammount of ram vista reported 3gig, i also had memory errors when running vista memtest tool.I then had a look at manual and it states you need to put 1st stick of ram in slot 1 for system to run stable..i had them in slots 2&4 once i moved ram to 1&3 vista now states correct ram and running both vista memtest tool and the seperate memtest utillity all seems well Both memory tests stated my memory is fine. I am pretty sure switching memory to other slots has put things right. I know it shouldn't matter but it has in my case.
Just posting incase anyone has a similar issue which could easily be corrected by using memory slots in sequence i have now.
Thanks for support hopefully my ram is fine..i nearly sent it back to retailer for replacement

Similar Messages

P45 Neo3-FR - Unable to load Vista or Server 2008

I urgently need to get this machine opperational as it's for a developer that's starting tomorrow. Herre's the issue -
1. Whenever i try loading either Vista or Server 2008 (which both use a lot of the same drivers I am told) i cannot get past the first 'Windows is loading files' screen. This did used to just stop at the end of the bar, however with Viat i get the bsod - 0x0000007E - which is a driver problem (from what I've read it's likely to do with the SATA drivers on the MOBO).
2. Never booted up before, so still trying to get teh OS to start. Here's the specs -
Seagate ST3500320AS 500GB Hard Drive SATA II 7200rpm *32MB Cache* - OEM - qty 2 (setup with RAID1)
Intel Core 2 Quad Q6600 G0 Stepping (2.4GHz 1066MHz) Socket 775 L2 8MB Cache (2x4MB (4MB per core pair) Retail Boxed Processor
MSI P45 Neo3-FR Socket 775 8 Channel Audio ATX Motherboard
Corsair 4Gb (2x2GB) DDR2 1066MHz/PC2-8500 XMS2 Memory
ASUS HD 3650 256MB DDR3 Dual DVI HDTV out PCI-E Graphics Card
Please help me out here. I was trying to flash the BIOS as it's currently running 1.3, newest is 1.6. I don't have a floppy drive and have been trying to setup a boot disk via my USB flash drive. SO far this hasn't worked.
Is the MOBO just not compatible with this setup, or even the latest OS?
Thanks
RIch

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WHat the hell is wrong with this stupid MOBO?!?!
At the moment, all this looks like a driver problem, not a hardware problem.
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Sorry to say i'm not very good at making these types of changes
... or a problem with your BIOS settings...or you are simply missing something...
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I thought that i had set the RAID drivers up correctly
The board has two controllers which control different SATA ports: Intel ICH10R (6 ports) and JMicron 363 (two SATA port (slightly different color).
The first question is: Which SATA ports are your hard drives connected to?
Each of the two controllers can be set to RAID mode in BIOS independently and for each of the Controllers, different SATA RAID Drivers exist.
- Which drivers did you integrate in the first place?
- Which of the controllers is set to RAID mode?
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I have uplugged one of the HD and set the BIOS to IDE.
Which controller did you set to IDE mode? If the other one is still operating in RAID mode, you will need drivers for that one.
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I can run Vista (SP1 integrated?!) out of the box on my P45 Neo3-FR board, with a SATA drive connected to the ICH10R controller in RAID (prepared) mode, so I don't think you even need a special driver.
Remember: Windows based operating systems are stupid and the generic drivers that Microsoft has provided are pretty much useless (they don't always work). Also, as I already pointed out, it depends which controller is set to RAID mode as well.

Need help with MSI P45 Neo3-FR

I haven't been here in a long time. My old board (just replacing it) worked perfectly for almost 4 years after I ironed out the kinks (MSI 865p Neo2-FISR) but I finally decided to upgrade my rig, but here comes the headaches...
I bought the following for my new setup:
MSI P45 Neo3-FR (came with BIOS 1.3 installed)
2GB (2x1) Corsair Dominator 6400C4D
MSI Radeon HD 4850
Intel Pentium Dual Core E2180 (I want to overclock it hehe)
Lite-On SATA CD/DVD-RW
Old Hardware being used:
Antec TruPower 550W EPS12 (single rail 36amps on +12)
Cooler Master Centurion (forgot what model) Case
Logitech USB Keyboard
Logitech MX518 USB Mouse
2x120mm fans
2xMaxtor SATA 80GB HDDs (note: NOT SATA II, and I want to run these in RAID 0 off the ICH10R, this is specifically why I bought this board I was going to go with the P43-Neo3 over this, but the inclusion of RAID sold me on it)
1xMaxtor SATA 160GB HDD (note: NOT SATA II)
Aside some trouble I had with the Intel HSF installation was a breeze. Everything is in. I wanted to run everything stock first. Jumped into the BIOS and set the following:
SATA Controller - RAID
DRAM Voltage - 2.1v
Drive Layout:
SATA1 - 80GB Maxtor
SATA2- 80GB Maxtor
SATA7 - Optical Drive
SATA8 - 160GB Maxtor
First power on to get into the BIOS was quick. After setting SATA to RAID, POST will hang at Auto-Detecting ACHI Port 1....then find HDD after about 20-30 seconds. And it will repeat itself for Port 2. So its taking me close to a minute (I might be exagerrating but it sure isn't quick and long enough to irritate me having to keep booting) just to POST and even access the BIOS.
Tried to use my current Windows XP install, got to the Windows XP Splash screen and it rebooted. Tried again, with super long ass POST, again rebooted at the splash screen. Said, fine I'll reinstall XP.
While browsing here I forgot where I read about the SATA and long posts, so I changed my 2x80GBs to SATA3 and SATA4, it no longer takes a minute to POST, goes quick as normal.
Set Optical to boot, go into the Windows XP Install screen, F6 for custom drivers, made a RAID disc using three sources (1. RAID drivers from MSI Website, 2. RAID drivers from MSI CD included with Motherboard, 3. RAID Drivers from Intel website) and each time at a certain point I'd get a BSOD.
Tried again by moving my last HDD/Optical to the ICH10 and disabled the Jmicron. Same, BSOD.
Switched off RAID in the BIOS and set it to IDE. AGain BSOD at XP Install.
Started to think it was a Memory issue, ran Memtest both sticks passed.
One thing I noticed in the BIOS, it has my RAM clocked at 1066. Everything is on auto minus the voltage, but I didn't think it would affect it. So I changed the Ratio from auto to 1:2 (800mhz CPU:800mhz DRAM) but still BSOD everytime I try to install Windows.
This is getting frustrating. I've run out of ideas. Any help would be greatly appreciated.

Quote from: BOSSKILLER on 02-August-08, 22:07:06
Read here how to do it:
>>> Slipstreaming Windows XP Service Pack 2 and Create Bootable CD<<<
>>> Slipstreamed Windows XP CD Using SP2<<<
Other option is borrow such installation disk from friends.
I moved away from my "friends" and none PC literate, so I'd be better off driving to the store and buying Vista at this point. Haha.
Okay, going to try this...sounds like that project I started a whiles back but got lazy.
Thanks guys, I'll report any results.

P45 NEO3-FR won't post

Just helped my son build the following rig:
Antec 1200 case
MSI P45 NEO3-FR v 1.0 main board
Enermax EGX850EWL Power supply (850watt)
+3.3v - 30A
+5v - 30A
+12v - 68A combined (816watts)
Intel E8400 processor
Corsair Dominator (2 x 1gb) PC2 8500 memory
Sapphire Radeon HD 4870 graphics using DVI
Seagate 7200.11 750gb SATA2 hard drive
Sony DVD writer
The power supply was used in a previous rig (AGP / DDR alas) and worked fine. All other components were purchased new.
The rig will not post and the monitor stays in standby. The message of no signal is displayed by the Viewsonic flat panel monitor if it is switched from standby manually.
We have cleared the CMOS several times
We have tried singling the memory (each in turn) in both slots 1 and 3.
We have re-fitted the processor three times
All plugs have been fitted to the graphics card
The 12v four pin plug to the mainboard has been fitted and re-fitted
Removed and re-fitted the mainboard
The processor fan operates normally (as does the graphics card fan) but the processor heat sink stays remarkably cold even ten minutes after switch on, although the northbridge and southbridge heatsinks are slightly warm to the touch.
Have not been able to swap out the memory or try another graphics card. Any suggestions would be greatly appreciated.
I've built several rigs for various people using MSI, Intel and AMD and have not had any problems in the past.
Many thanks in anticipation.

Hello,
have you tested the board outside the case on a non-conducting surface in barebone-configuration (CPU, video card, one stick of RAM)? If not, please try that.
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The 12v four pin plug to the mainboard has been fitted and re-fitted
Please make sure the wires of the cable going to that plug are yellow/black. Many times the add-on 4-pin connector for the ATX plug (20+4 pins) is plugged into the CPU connector (which will cause major problems).
Your video card should have one or two on-card power connectors. Are they hooked up to your PSU as well?

MSI P45 Neo3-FR..Overclocking help please !

Hi i have a MSI P45 Neo3-FR [v1.0] and have managed to update bios to latest version 1.5 i am having trouble finding my way around the bios in order to overclock. Previously i have owned asus boards and it was pretty straightforward but with this board i cannot seem to have full control over all adjustments i think i could adjust fsb and possibly memory ratio and timings but not Vcore and memory voltages as they are greyed out. On the asus boards you got a dropdown list 1.1v~1.8v etc but i cannot get this option with this board.
My memory is corsair [6400] with cpu-z it seems to have timings correct but voltage should be 1.9 my cpu is a E8200 core speed 2673x8 vcore 1.192v i have disabled speedstep [f4] and spread spectrum and the jumpers are set to 266mhz~333mhz.
Any advice on this much appreciated i don't know if there is a tutorial specific to the msi bios advanced settings and how to enable it or a discription of what msi call the voltages adjustments doesn't seem to be v.core...confused!
King regards all

Thanks for help people i have got a good overclock..well for me I got FSB to 400mhz so my processor was 3.2ghz and memory running at 800mhz with 1:1 ratio and voltage at 1.9.
I did try to go heigher but pc just re-booted 3 times then re-set to optimum i tried a bit more voltage for cpu but it still refused. Funny thing is when i re-did FSB to 400mhz again it booted and ran no bother i checked speed and cpu was again 3.2ghz but ram was 960mhz ... i forgot to re-set ratio back to 1:1 so my ram is running at 1920mhz instead of 1600 testing with prime but i would have thought if its stable i could push cpu further possibly as i know ram can handle a lot more than 800mhz. Is this correct ?

Blue screens with my new P45 Neo3-FR motherboard

Blue screens with my new P45 Neo3-FR motherboard
I have recently purchased this Motherboard and being trying since few overclocking combinations unsuccessfully
I have a Dual Core E8400 Rev.E0 processor and the best I had so far is 3.6 MHz (400x9) at stock voltage.
I am trying to achieve 450 FSB (450x8.5) stable with memory @900 MHz.
I have increased Vcore to 1.28v and 1.31v, Vram is on 1.9v and I left all other voltage settings on Auto.
Disabled CPU C1E function and & Spread spectrum.
As soon as i raise the clock over 400MHz is when the problem start.
Most of the time is happening when the machine has been left (idle) for a while, I just click anywhere,or just start a programme
and suddenly I get a blue screen and the machine re-boot, and again I run Prime for 3 hours (torture test) and not a single blue screen.
Very weird..
I have 2 MB (2 x 1024) dual corsair memory DDr2 PC6400 XMS2 (5-5-5-18) modules and an ordinary Ati Radeon Powercolor HD 3600 graphic card.
I tried to run both memory stick in single mode and one at the time, but still getting those blue screens.
I have built this system re-using a couple of years old power supply from Hyper (505W).
I need some advice as I am trying to establish which component is to blame.
Could this be caused by the PSU, perhaps malfunctioning or inadequate for this motherboard ?
Also thinking about the memory....memory seems running OK till 960 MHz with processor at 400 x 9 (1:1.20 ratio).
Or perhaps is the Motherboard ?
I have Vista Home Premium Edition OS.
Please advice guys.

Hi Guys,
I`ve just updated to Bios v.1.71b
Raised FSB to 445 Mhz and kept multilier to 9x (445 x 9 = 4.005 Ghz)
Vcore to 1.335v
Dram to 1.904v
MCH to 1.304
VTT FSB to 1.34v
ICH still on Auto
Disabled C1E support, Spread spectrum and Intel EIST support.
Set ram to 1:1.00
Tested several times with Super PI & Intel Burn Test and machine is stable so far.

P45 Neo3-FR Memory Stability Problems

Hi folks,
I recently upgraded my motherboard to a P45 Neo3-FR but am having severe stability (blue screen) problems with the memory. These issues go away when I install some ‘standard’ PC-5300 1.8v DIMMs. According to the ‘test reports’ this memory model is fully compatible with the motherboard. CPU-Z reports an FSB/Memory ratio of 5:6 which looks a bit odd even to me. I’ve looked at the BIOS ‘Cell Menu’ but am completely new to OC so have no real idea how to configure it. Can someone point me in the right direction please.
I found this https://forum-en.msi.com/index.php?topic=123496.0 but I’m not sure that it will help.
Mobo: P45 Neo3-FR v1.0
BIOS: v1.7 (10 Feb 2009)
CPU: Core 2 Quad Q9650
RAM: 4x1Gb Crucial Ballistix DDR2 PC2-6400 4-4-4-12 2.0v (BL12864AA80A.8FE5)
GPU: Nvidia GeForce 8600GT
HD: 4x500Gb RAID 10
OS: XP Pro SP3

The chipset is supported by CPU-z and I'm pretty sure that the BIOS settings are correct but I am still getting the same problems, particularly with both memory channels in use. I'm beginning to think that the BIOS has a particular problem with this memory.
I'm also little nervous of flashing a beta BIOS (unless it comes directly from MSI) so rather than try Ixon's solution, I've raised an issue with MSI and will see what they say before making my next move.
In the mean time I've set everything back to auto and have installed two mismatched 1Gb DDR2 667 1.8v DIMMs which will be fine. All I need to do now is sort out the blasted corruptions compounded by the multiple 'blue screens' and get on with my life.
Thx for your help so far.
RD

P45 Neo3-FR Memory Settings

I had just updated my motherboard’s BIOS (P45 Neo3-FR) from v1.2 to v1.10. I am running a pair of Corsair Dominator DDR2 Twin2X1024-8500C5D in dual-channel mode. Currently, they’re running at 800Mhz, but I want to set their speed at their manufacturer’s rated frequency of 1066Mhz. I know that my motherboard only supports memory rated at 1066Mhz through overclocking, and this would mean upping the frontside bus and overclocking my pc’s other components as well, particularly the cpu. But this I don’t intend to happen as I have yet to upgrade my processor’s heatsink.
After a BIOS reset, my motherboard defaults to my RAM’s rated overclocked speed of 1066Mhz, so I always have to manually set it down to JEDEC standard of 800Mhz by choosing FSB-DRAM ratio of 1:1.20 lest my system would crash down or just simply hangs up. This was the case with my old BIOS.
With v1.10 though, I saw a new entry in the Cell Menu called Enhanced Setting and it says “the configuration may help to memory overclock, especially for Dual Channels.” Does this mean I would now be able to run my memory at 1066Mhz by just setting the FSB-DRAM ratio to 1:1.60 without having to mess up with the frontside bus (and consequently with my proc’s speed), or the voltages and clocks of other components except that of my RAM modules and their timing?

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and this would mean upping the frontside bus
No, not necessarely. The memory controller of the P45 Chipset natively only supports DDR2-667 and DDR2-800 modules. Enforcing DDR2-1066 means overclocking the chipset/memory controller, even though the FSB Frequency remains at default speed. Increasing the clock speed on the memory bus beyond specifications can be done without overclocking the FSB.
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Does this mean I would now be able to run my memory at 1066Mhz by just setting the FSB-DRAM ratio to 1:1.60 without having to mess up with the frontside bus (and consequently with my proc’s speed), or the voltages and clocks of other components
No. The option can help to solve memory overclocking problems in some cases but that does not necessarely mean in all cases. Try and see if the option helps on your system configuration (try different settings).
Keep in mind, that you are not only overclocking the memory bus but also the memory modules (chips) themselves (that is why you have to overvolt them in the first place).
If you can't get your system stable @DDR2-1066, please download Memset 4.x and take a few screenshots that show the information the tool provides about all your current memory timings settings as well as the SPD Profiles.
Sometimes it helps to take a closer look at a few sub-timings to even things out.

P45 NEO3 FR has USB 3.0 ports!!!

Hi
I have just inherited my husbands slightly faster PC which uses a P45 NEO3 FR (MS-7514) mobo. On checking for updated drivers on the MSI site I noticed that MSI Live Update was available so downloaded, installed and ran it. After doing a scan it had found a USB 3.0 driver. This has me puzzled since the mobo doesn't have any USB 3.0 ports on it (according to the manual). Can anyone put me wise as to what this is and whether MSI have done something to modify the USB ports in some way? I should add that the mobo has version 1.60 of the bios installed and since it is working just fine I do not propose to update it. Any help would be most appreciated. Thankyou.
Tracey

Ignore it and remove Live Update from your PC. If you need any drivers and such simply download them yourself and install. USB drivers are included in the drivers of the OS there are no drivers listed at MSI to download anyway.
If all is running OK then leave well enough alone, as the old saying goes "If it ain't broke, don't fix it!"

P45 neo3-fr PCB 1.1 OC switch settings

Just had my p45 neo3-fr PCB 1.0 replaced by a 1.1 version. But the oc jumper from the previous revision is now change to an OC switch. Now i can't find the settings of the switch the manuals available on MSI site. Can anyone point me to where i can find the settings of the OC switch and which positions gives me which fsb. Thanks.

Download the Manual for PCB 1.1 and look for Chapter 2. 20 --> http://download1.msi.com/files/downloads/mnu_exe/E7514v1.1.zip

MSI P45 Neo3 FR PCB1.0 & memory timings problem

I recently upgraded my motherboard from the P35 Neo2 FR to the Neo3 FR mainly because my 4870 was covering some of the SATA ports.
Anyroads the Neo3 is 100% stable with just one slight problem.
My 2x2gb sticks of Crucial Ballistix DDR2 800 will not run at their proper timings ie 4-4-4-12
all i seem to be getting is 5-5-5-18 reported by both CPU-Z & Everest
even tho i've set this in the bios manually.
Now i never had this problem with the P35 Neo2 FR set the memory to 4-4-4-12 in the bios i got 4-4-4-12
So does anybody know how to fix this or is it a bug that proberly be addressed in the next bios
im currently using the latest bios which is 1.6.

Ok problem solved to actually get this motherboard to work with correct memory timing ie in my case 4-4-4-12 then download the 1.71 beta bios
which can be found here.
http://drivers.softpedia.com/get/BIOS/Msi/MSI-P45-Neo3-Series-Bios-171-Beta.shtml
no stability problems as of yet with it, happy now as i can use my memory as it was intended.

MSI P45 Neo3-FR ver2: FSB question

Helli, can you help me please with questions about this mobo. I'm not an expert, so sorry if I'm asking some dumb stuff.
So, I had to change my old motherboard during warranty service. It was Gigabyte GA-P45-DS3LR, so they replaced it by MSI P45 Neo3-FR ver2.
Other hardware:
CPU: Core 2 Dou E 8500
GPU: Gigabyte Radeon HD4850
RAM: Patriot something on 800 MHz
BIOS: 4.5.
So after 1 week of using this mobo I noticed, that some games and software loading longer than before on old mobo, which I used more than a year.
I installed Everest, CPU-Z, and MSI's Dual Core Center just to look at me system... and they show something strange in FSB.
As I know, my CPU should work at 333 (x6/9.5), and in BIOS it shows Current Clock 333x9.5. But all monitoring programs show 332.
Then I went to Dual Core Center -> Motherboard Clock to FSB adjusting. It shows 332 and next line 333, highlighted green (shows that this is default, i suppose). I switched FSB to 333, Dual Core Center start to show 333, but Everest and CPU-Z - 334 (here is screen shots: http://img132.imageshack.us/gal.php?g=332a.jpg ).
Then I switched FSB to - all monitors shows 334. Then I flashed BIOS to 4.4, booted with defaults, settings in BIOS was 333x9.5, but monitoring programs start to show 334. Then I flashed BIOS back to 4.5.
So, can anybody say - this is motherboard issue or something else? On old mobo all was fine, how it suppose to be, in Everest and CPU-Z.
And also, when I enable power saving I have maximum 2 LED lights even at 100% of CPU load - that means 50% of energy consumption?

First of all: Uninstall Dual Core Center or make at least sure that it does not automatically start when Windows starts (it has the power to modify the FSB Clock Speed and may be a factor here).
Then: Unplug your PSU from A/C power and >>Clear CMOSe<<. Then load "opitmized Defaults" in BIOS Setup and Disable Spread Spectrum before your save settings and exit.
That may already help.
In any case, smalll deviations from the set clock speed in BIOS or not unusual. They are not really a sign of any damage or defect and they also do not have any functional consequence whatsoever.

MSI P45 Neo3-FR and MSI HD4850 signal loss

My computer:
MSI P45 Neo3-FR
MSI HD4850
E8400 E0
2x2Gb DDR2 800MHz (MDT)
Samsung F1 320Gb
Toughpower Qfan 500W PSU
Vista 64-bit
The problem:
The motherboard came with BIOS version 1.0 which didn't support the E8400 E0. To fix that I had to update to version 1.3, which solved the processor issue but now the graphics card loses the signal at random while playing just about any game and after restarting the computer sometimes keeps on rebooting a couple of times. I read at the german tomshardware forum of someone with a similar problem that solved the problem by using BIOS version 1.2 but that isn't really an option for me since it doesn't support my processor. So any ideas?

Quote from: Frankenputer on 20-August-08, 21:52:14
Your PSU is only capable of 18A on 12V1 and 12V2, and only 16A on 12V3. But, that doesn't mean that the rails can deliver all those amps at the same time, it's just the max. Try to borrow a better PSU, preferably a powerful single +12V rail one, or get one as yours is not that great.
A good one to get would be the Corsair VX 550 or the TX 650 Corsair. Both are quiet and have powerful single +12V lines.
According to the ati webpage the Toughpower Qfan 500W is on the supported list for HD4850/70 though. One strange thing I just noticed is that 3dmark06 and furmark seem to run stable but gaming causes random signal losses. Of course it might also be a driver issue or something else(using catalyst 8.7 with Catalyst Control Center).
edit: Just noticed there is a new bios v1.4 available so I'll try that out and report back.
edit2: Ok, 1.4 was a disaster and wouldn't even let me reinstall Vista without bluescreens so now I'm trying out 1.2 and it seems to be working ok so far although it doesn't officially support my cpu.

P45 Neo3-FR Freezing/lock ups in Windows

Specs:
P45 Neo3-FR using 1.3 BIOS
E8400 w/ Thermalright Ultra 120 Extreme
2x1GB GSkill 1066Mhz RAM
EVGA 8800GT 512MB
Cosair HX520W PSU
Antec Nine Hundred case
2x SATA HDD
1x DVDRW
Windows XP SP3
I'm having random freezing/lock ups in Windows. It can happen anywhere between 1 minute to 5+ hours. It's completely random, doesn't matter what I'm doing.
I have the latest chipset and nVidia drivers.
Memtest passes 8+ hours
Orthos passes 3+ hours
I've cleared the CMOS and loaded optimized defaults
I've tried both IDE and AHCI
What happens is everything just freezes, I can't move the mouse and can't ctrl-alt-del.
Anyone have any ideas?
Update: I switched to BIOS 1.2 and so far everything seems OK, though I lost the option to change the command rate on the RAM. I'll post back in a couple of days or if it happens to lock up again.

Quote
2x1GB GSkill 1066Mhz RAM
Reduce memory clock speed to 800 MHz in BIOS, set Memory voltage to 1.9-1.95V and retest.

TS1702 When I backed up my ipad because I thought I had a problem with it in which I didnt, I went to restore my ipad and now some of my app that I had purchased are not there, the free version is on my Ipad and Icloud but not the purchased version?

I thought I had a problem with my Ipad in which I didnt, so I backed up my Ipad and restored it, but now Some of my apps that I have purchased are not available only the free version, not the purchased version. I would have to purchase again and it is not backed up into my Icloud either ?

I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup.

P45 neo3-FR thought i had it sorted...prime95 hardware error

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