P45 Platinum - not booting
Hi guys,
I built my PC in 2009 and have had 2 years of trouble free running from it. This month it has started giving me grief!
Every time I turn it on it just repeatedly reboots after around 5 seconds. When I press the power button all the fans spin up as do the HDD's. There are no beeps from the motherboard and no BIOS info appears on my monitor. It just reboots, spins everything up then reboots again etc.
I have been able to start it each time by switching the PSU off, pressing the clear CMOS button then switching back on. I've been doing this every day for about 2 weeks now.
Today it got worse. I cleared the CMOS with the button on the back and tried to boot the system. This time everything spins up but it doesn't reboot now. It just runs the fans and HDD's indefinitely, until I switch the system off. No beeps from the motherboard, no BIOS info on the monitor. I tried clearing the CMOS again but it just does the same. This happened once last week but I left it disconnected from the power supply overnight and I was able to switch the system on again.
When the system does switch on it runs perfectly, no error message, no slowdown etc.
The motherboard has the latest BIOS version according the MSI website, v1.60.
I'm nor sure where to start looking for a fault. I think I'm just about ready to throw it out the nearest window
Specs -
MoBo - P45 Platinum
CPU - Intel Core 2 Quad Q9550
GPU - XFX Radeon HD4890 Black Edition
PSU - Coolermaster Real Power M520
RAM - Kingston HyperX DDR2 4GB
HDD - Samsung HD103UJ 1TB
Seagate Barracuda 7200.12 ST31000528AS
Optical Drive - LG GGL-H20L Blu Ray drive
OS - Windows 7 64bit
Hopefully someone here has some suggestions on where I should start looking for a fault.
Just got my multimeter out and tested the 24 pin plug on the power supply.
Removed power supply from the case and used some cable to connect pins 15 and 16 to make the cooling fan spin.
Test results -
Pin Should be Tested
1 3.3v 3.33v
2 3.3v 3.33v
3 Earth Earth
4 5v 5.00v
5 Earth Earth
6 5v 5.00v
7 Earth Earth
8 5v 5.00v
9 5v 5.07v
10 12v 12.17v
11 12v 12.18v
12 3.3v 3.33v
13 3.3v 3.33v
14 -12v -10.41v
15 Earth Earth
16 Not sure Nothing, but the fan worked when shorted to pin 15
17 Earth Earth
18 Earth Earth
19 Earth Earth
20 Not present Not present
21 5v 5.00v
22 5v 5.00v
23 5v 5.00v
24 Earth Earth
Pin 14 looks a little low, -10.41v instead of -12v
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Guys,
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See this thread for more:
https://forum-en.msi.com/index.php/topic,123486.msg932471.html#msg932471
Ah. Given I bought my P6N SLI Platinum 3.5 years ago when they first came out I imagine mine is one of the older versions that doesn't support 45nm CPUs by default. Is there a photo somewhere showing where the QC number is located exactly on this MB? It's probably located under my huge CPU heatsink and I'm not going to remove that for a third time just to check.
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any help would be appreciatedQuote from: charlie_fong on 10-November-06, 10:03:54
uhh how can i find out what the amps are? also im sure the ram isnt the problem since the motherboard doesnt even beep with or w/o memory... but who knows?? so i am somewhat narrowed down to the motherboard or the psu..
on the PSU sticker. (read +12V xx Ampers)
move your memory stick to the 1st orange slot DIMM3, close to the CPU socket.
remove power cord from the PSU, hit power button several time to drain caps electrify, touch with hands some metal for ES discharge, and Clear CMOS.
move jumper(JBAT1, green jumper near to the battery) to Clear Data position, wait 1 minute, then move jumper to the Keep Data position:
pull back power cord, ensure all power cables are connected to the mainboard.(24 ATX connector, 4pin JPW1, and 4pin HDD style JPW2) then turn on PC.
post back results. -
P45 Platinum hang @ power up
Hi,
my p45 platinum wont boot to BIOS. It gets stuck at Memory Detection Test. Cold boot gets it sometimes to "Decompressing BIOS image to RAM for fast booting.".
I'm not getting any feed to my screen.
My build:
Intel Core 2 Duo E8400 (older rev)
MSI P45 Platinum (BIOS v1.6)
2x Mushkin enhanced XP2-8500 2GB
2x Club3D radeon HD 5770
Thermaltake Toughpower 750w cable management
I've tried the following:
1. cleared cmos (many times)
2. switch the places of the memory sticks and also tried with one only
3. uninstalled the whole build and then re-installed it (including cpu)
4. bareboned the build (only cpu, video card and memory sticks installed)
5. switched the video card (got 2 identical)
6. tried even without the memory sticks
The problem is similar to what happened 2 years ago. Back then I sent the MOBO for a warranty service and it came back with a note "No problems found". I also ordered new memory sticks and they didnt help.
After 2 months of being powered off, the problem just vanished without a trace of what might've happened..
The problem came back after this:
I was uninstalling usb device drivers on Win7Pro, and I had to restart the computer because i accidentally uninstalled the mouse and keyboard and Windows wouldnt re-install them even when I changed the usb port of the forementioned devices. After restarting, the motherboard just got stuck with the 4 leds on (which indicates that the processor is damaged or not installed properly). After powering off the computer, I turned it back on, and then the motherboard got stuck to the "Memory Detection Test" phase..Quote from: flobelix on 11-October-12, 01:04:27
Test the both mem sticks individually If no help take cpu out and check socket for bent pins.
Done, no bent pins..
Quote from: RemusM on 11-October-12, 17:00:36
DDR2-1066, 5-5-4-12 @ 2.1V
Try to get rid of them.
See this topic: https://forum-en.msi.com/index.php?topic=118018.0
Thanks for the tip! I'll try to find some 800MHz memory for testing. -
Newly RMA'd msi p45 platinum - does not boot
I had a p45 platinum motherboard RMA'd because it would was not turning on the power supply. MSI swapped the board out with another, which I received on Friday. I installed the cpu (e5200) and the ram that I had when the other board stopped working.
with the 4 original sticks of ram from my previous build it seems to hang at the bios decompression stage (boot status LEDs)
(red)
(red)
(green)
(green)
While troubleshooting I switched down to one stick of ram, it seems to go through this sequence (some of the stages go by fast, but i'm pretty sure it goes through this sequence)
(red)
(red)
(red)
(red) system power on
(red)
(red)
(red)
(green) early chipset initialization
(red)
(red)
(green)
(red) memory detection test
(red)
(red)
(green)
(green) decompress bios
(red)
(green)
(red)
(red) initialize keyboard controller
(red)
(green)
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(green) test vga bios
(red)
(green)
(green)
(red) processor initialization
(red)
(red)
(green)
(red) memory detection test (hangs here)
I have tried a stick of ram from another computer that I know works fine, but I always get stuck at the (second) memory detection test. Not sure why it even goes back to that stage. I there anything else I should test before sending it back msi? I don't have a spare 775 cpu, so I can' t change that out.Quote
I have the R0 stepping SLB9T Intel specs
This is only speculation on my part, but it is possible the board you have received for the RMA was serviced & set away for shipping with a bios that was current at the time. It may not have 1.6 on it which might explain things.
Quote
I don't have a spare 775 cpu, so I can' t change that out.
Only suggestions here, but can you or a local shop possibly test that your CPU is indeed ok on another board? Does anyone you know, or a local shop have a known supported CPU that you can use for testing?
The Antec PSU you have only shows 17A on each of it's rails, the OCZ with 25A is the better choice.
Quote
power is connected to the 4pin cpu connector.
I was asking about the 4 pin power connector next to the PCI_E1 slot, but just to clarify about the CPU power connection, have you pulled the plastic cover off blocking 4 of the pins & using the full 8 pin power plug from the PSU? -
I just got a net P45 Platinum and I can't get it to boot. All the LEDs are lit but I just get an empty screen. If it does try to start it gives me the safe mode screen but will not do anything when I try to enter it. The only way I have been able to get it going it to hit the magic Bios button in the back. Last time I built a machine was about 8 years ago so I am lost. Any help would be great.
most likely this will not be all the info you need but here goes
Main Board P45 platinum Bios 1.5
OCZ PC8500 DD2 1066MHZ (2x1024)
E7400 processor
Ultra X connect 500 power supply
Sapphire 4680 vid card
Maxor 160 gig Sata drive
Thanks for your helpEnter BIOS Setup after clearing CMOS, load "Optimized Defaults" and test the following settings in the Cell Menu:
- FSB/DRAM Ratio = 1:1.2
- DRAM Voltage = 1.95V [use the +/- keys of your keyboards numpad to change voltage values]
- Spread Spectrum = Disabled
See if that changes anything.
If it doesn't, test the same settings with only one memory module installed (try each module seperately).
Furthermore:
Quote
All the LEDs are lit
Check the POST Status LEDs and post the status code here (check your user manual).
Quote
If it does try to start it gives me the safe mode screen but will not do anything when I try to enter it.
Are you talking about the operating system (Windows? (XP?,Vista?,Windows7?) safe mode screen?
Quote
Ultra X connect 500 power supply
Please have a look at the PSU Sticker and post the amperage limits (A) on each of the main voltage rails. -
P45 Platinum [MS-7512] booting and crashing issues
Hello all,
Upgraded my PC with new hw and faced with annoying problem:
I can boot it only 1 time of 20-30 (roughly) attempts, the typical symptoms are (word-for-word from https://forum-en.msi.com/index.php?topic=118779.0 post):
All the led of (group 1,3 and 4) turns red and group 2 turns green. According to the manual it says ''memory detection test. Testing onboard memory size. The D-LED will hang if the memory module is damage or not installed properly.''
Problem arose after I'd replaced ATI HD3850 with nVidia GTX260, no other changes were made.
Tested another pair of DIMMs - the same behaviour.
My config:
Intel E8400 / MSI P45 Platinum [MS-7512 PCB 1.0] / Corsair XMS2 [TWIN2X4096-8500C5DF] 4096Mb (2x2048Mb) PC2-8500 1066MHz DDR2 / Inno3D nVidia GeForce GTX260 / Hyper 620W PSU / 4 HDDs / Creative X-Fi / Windows XP Pro SP3 32bit
Initial BIOS version was 1.0, all BIOS settings are default (used load default optimal settings), no overclocking.
After MSI released version 1.1 I flashed it that solves problem with booting but my PC started freezing and crashing several times a day, also tried other beta version found there https://forum-en.msi.com/index.php?topic=117741.0 :
1.2b4 - the same as 1.1
P.0b16 - testing now no crashes still
Again, all BIOS settings are default, no overclocking, BIOS flashed with CMOS clearing and loading default optimal settings.
Any suggestions?
Regards,
colibriBecause of both - motherboard and DIMMs support 1066MHz, memory works on 1066Mhz by default, in my case under heavy loads (games for example) PC freezes or reboots randomly.
After changing FSB/DRAM ratio to 1:1.2 (800Mhz for DRAM) as Jack the Newbie suggested (thanks!) system became stable.
The question what about 1066Mhz remains open, different BIOS versions set different voltages to DRAM (version 1.0 - less than 2.1V and system doesn't boot with 1066Mhz DDR2 which needs 2.1V (correct me if i'm wrong, don't want to reflash just to check this statement) - versions 1.1 and later set 2.1V - which is perfect for overclocked DDR2 but doesn't assure stable system in my case. BTW I haven't tested with 2.2V yet may be it helps. -
P45 neo2-fr system will not boot at all
CPU: Intel 2Duo, 3GHz, LGA775
MOBO: MSI P45 NEO2-FR
RAM: 2 x 1GB Kingston DDR2 , 800MHz
VID: 2 x Asus EAH4850, ATI crossfire
HD: Seagate Barracuda 750GB SATA
Power: Antec 850W TruePower Quattro
Optic drive: DVD/CD burner
I cannot get this system to boot up. Everything powers up. The hard drive is spinning, the fans on the vid card and CPU are spinning, and the CD drive lights up and seems to “POST”. Nothing comes up on the screen (and I’ve checked the monitor, it works). There are no POST beeps either. I had assembled the entire machine (dual vid cards, and two other PCI cards), but when it did not boot, I started the troubleshooting.
I’ve tried an IDE HD. That didn’t work. I’ve even took out all the RAM to see if I could even get a POST beep…nothing. I have the setup now at its basic build; CPU, RAM HD and one Vid card.
Does anyone have any ideas or know of what the issue may be?
thanksThe machine it back in it's case with all cards and connections and is booting up with the OS that is on the HD (I'll be wiping it for this new config).
I put paper washers between the mobo and risers, that was a trick in itself.
So as of now, I'm good to go. Now comes the software terrors. But that's for another thread...
Thanks again Jack! -
Windows 7 x64 will not boot with memory upgrade (P6N SLI Platinum)
I recently bought 4x 2GB sticks of Crucial DDR2 memory. I originally had Windows 7 x86 installed, and with all four sticks in place there was no problem (except the memory limit for x86). All 8GB of memory registered fine though.
I decided to install the x64 version, but setup would hang at every step and installation took over 12 hours - Windows 7 would not boot either when it was complete. I removed all but one of the 2GB sticks and everything installed fine and it's up and running now. If I put the rest of the sticks back in, Windows begins to load but gets stuck at a black screen. I've swapped each 2GB stick in my system and they all work as long as only one is inserted at a time.
MSI P6N Platinum SLI (v1.7 BIOS)
Windows 7 x64 Ultimate
Intel Core 2 Quad @2.4GHz
4x 2Gb Crucial DDR2 @ 800 MHz
NVidia GeForce 8800 GTS 640Mb
I've done some google searching, and it seems like other people are having the exact same problem with the P6N boards, but I've never seen any solution...The memorycontroller on that board is an oldie, got one myself and it will probably not run @800MHz with all slots occupied on a x64 OS.
That contoller is only rated for 667MHz when running all channells fully occupied.
The fact that you could run it so under x86 has probably to do with the fact it didnt adress all the memory, but only 3.25GB max and thus it was stable enough.
Now you are running an OS that uses all memory and thus it can become unstable while its running at a too high speed for the controller.
I had the same and could "only" get the memory to work @750MHz tops, before it decided to BSOD or bootloop on me.
This is inherent to its design (from NVidia, they made the chipset) and cannot be overcome, but dont worrie yourself, the speeddifference between 667MHz and 800MHz is negligible and will only show up if you run benches, in normal day to day use, you will hardly, if ever, notice it.
But, do you really need 8GB???
If you do gaming, internet, office and other "light" work, i.e. normal homeusage, 4GB is already more then enough.
8GB is nice if you use cad/cam, photoshop and other memory intensive stuff. -
I have a K7N2 Platinum with an Athlon XP-M 2500+ (overclocked to ~3200+). I recently bought some new ram (2 x http://www.ebuyer.com/UK/product/65719). I fitted it, turned the machine back on and was presented with a blank screen. I've tried removing the new ram and fitting the old but to no avail, there were previously 3 x 256 mb chips. I've tried them together and individually. I've also tried refitting the processor (and thermal paste) as well as removing the graphics card, SATAs, PATA and DVD Drive.
Conversely I have NOT reset the CMOS, I didn't want to try that because I have no idea whether it would help and didn't really want to make the problem worse.
The D-Bracket 2 shows 1-Green 2,3,4-Red and the various drives connected to spin up but nothing appears on screen.
Anyone have any ideas, any assistance would be much appreciated.When you powered it up without any ram did you get any beeps?
Look at the caps on your MB for any that are swelled, popped or leaking.
Look at the MB P/S connector and look for if any burnt resistors or caps on the MB and get your nose close to it and smeel for any burns.
If all looks well then disconnect all cables (power & data) from the MB, all you want connected at this time is the case speaker, cpu+fan, 1 stick of ram (try different ram and slots) and graphic card, remove all add-on cards, USB devices, serial anything and everything including the KB and mouse, everything but what I mentioned above. Now, pull the P/S cord and push youe case start button to drain any charge off the MB and components then clear your cmos, plug the power cord back in and try to boot now.
If it does not boot then pull the ram and try to boot, here you should get a continous sting of beebs which would indicate that the BIOS was OK.
If you did not get any beeps then it could be your P/S, CPU, MB or even the cmos itself.
You can take your CPU to any PC shop and get it tested usally for free if you shop there alot. If you have a DVM then you could check your P/S yourself or try a friends P/S to test that piece, as for the MB, cmos you could have a shop test them but most will charge for this and could cost almost as much as getting a new MB. -
MSI P45 Platinum will not power up...
Hi ppl
I have just built a new PC with the following specs
Motheboard: MSI P45 Platinum
Processor: Intel Quad Core Q6600
Graphics: Asus ATi Radeon HD 3450 256MB PCI-E
Ram: OCZ 2GB DDR2
and
x1 DVD R/W
I have put all the component together - but coming to power it up it does not power up at all....
although LED 3 (Which I've read is Power) lights up red? should this be green?
I dont know
The power supply I am using is ...
PC Power & Cooling SILENCER 500 EPS12V
which has been tested with a asus p45 deluxe mb and it all workS!
all suggestions welcome ....
Thank you so muchit up it does not power up at all....
Take the board out of the case to test it on a non-conducting surface in barebone configuration:
- CPU (reseat CPU & heatsink)
- one memory stick in first memory slot (try each stick seperately)
- video card
- keyboard
- power connectors (24-Pin ATX, 4/8 Pin +12V CPU, 4-Pin PCIe MOLEX, 6/8-Pin +12V PCIe (video card)
Do not connect:
- hard drives
- optical drives
- case front panel connectors for reset, power-on, LED, USB, Firewire etc.
Clear CMOS with main A/C power cable removed from PSU after hardware changes and then try to start the system using one of the following methods (test each):
1) use the red onboard power-on button
2) short the two pins that the power-on button of your case usually connects to with a screwdriver -
First boot freezing windows on a MSI P45 Platinum
I have from the beginning witch first starts the pc windows vista 64 bit freezing . And happening after starting up it after 2 minutes. A time if the computer restart is does good the pc., however, also with heavy work suchrebuild film, or playing games . On my previous mother boards I have never that problem. i have flashed to the newest bios but have also the same problem. have nvidia gts 250 4 gig G-skill 1066 mhz P45 platinum have mother chalkboard nothing is overclockt. memtest carried out and no errors
I had firstly asus P5Q, and it was stably But not with the MSI P45 Platinum
fsb 333
Dram freq 1066 mhz
Installed Windows vista 64 bit service pack 1
500 watt Coolermaster silent pro
Quad 9400
MSI P45 Platinum(Gamer serie) bios 1.6
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model F2-8500CL5D-4GBPK - Retail CAS latency 5-5-5-15
ZALMAN CNPS 9500 AT ( CNPS9500AT ) Cooler voor processor
Nvidia Asus GTS 250 DK top videocard
Samsung 1 tera HD
WD 500 gig
WD 500 Gig
3 fans in pc morebefor my msi i had a asus P5q turbo with the same hardware and had no any problem with it i had also windows vista 64 bit
Productbeschrijving CoolerMaster Silent Pro M500 - voeding - 500 Watt
Type apparaat Voeding - actieve Power Factor Correction (PFC) - intern
Naleving van specificatie ATX12V 2.3/ EPS12V 2.91
Afmetingen (BxDxH) 15 cm x 15 cm x 8.6 cm
Lokalisatie Europa
Input Voltage 115/230 Volt wisselstroom V
Geleverde energie 500 Watt
Output Connector(s) 4-PIN interne voeding, 4-PIN mini-stroomconnector, 15-pens seriële ATA-voeding, vermogen 8-pins +12 Volt, voeding 24-pins ATX met afneembaar 4-pins deel, 8-pins PCI Express voeding met afneembaar 2-pins deel
Garantie van de fabrikant 5 jaar garantie
Model RS-500-AMBA-D3 RS-500-AMBA-D3
Type Type Intel ATX12V V2.3 & SSI EPS 12V V2.91 Intel ATX12V V2.3 & SSI EPS 12V V2.91
Dimension (W / H / D) Dimension (W / H / D) 150(W) x 86(H) x 150(L) (mm) 150 (W) x 86 (H) x 150 (L) (mm)
Input Voltage Ingangsspanning 90~264V (Auto Range) 90 ~ 264V (Auto Range)
Input Current Ingangsspanning 8A@115Vac, 4A@230Vac 8A @ 115Vac, 4A @ 230Vac
Input Frequency Range Input Frequency Range 47~63Hz 47 ~ 63Hz
PFC PFC Active PFC >0.9 Active PFC> 0.9
Power Good Signal Power Good Signal 100~500ms 100 ~ 500ms
Hold Up Time Hold Up Time >17ms > 17ms
Efficiency Efficiency 85% Typically 85% Typisch
MTBF MTBF >100,000hrs > 100.000 uren
Protection Bescherming OVP/ UVP/OCP/OPP/OTP /SCP/ OLP OVP / UVP / OCP / OPP / OTP / SCP / OLP
Output Capacity Capaciteit 500W 500W
Max. Max. Output Capacity Capaciteit 620W 620W
Operation Temperature Operation Temperature 0~40℃ (Nominal Input Voltage) 0 ~ 40 ℃ (Nominal Input Voltage)
Regulatory Regulatory NEMKO / TUV / CE / GOST / C-tick / / UL / FCC NEMKO / TUV / CE / GOST / C-tick / / UL / FCC
Fan Fan 135mm ultra silent fan Ultra Silent 135mm fan
Certification Certificering 80 Plus 80 Plus
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4 Pin Floppy x 1 4 Pin Floppy x 1
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