P45 Platinum - Problem with Dual Channel

Hi,
As Topic says I have a problem with my new board, it gets stuck at checking memory (that is what the status-led shows) it's a rev 1.1 and had it replaced once before for the same problem, so I think it's a Software-problem..... I have 2x2GB "Crucial Ballistix Union Jack CL4"-kit it works fine in single channel (DIMM 1&2) but not in dual channel (DIMM 1&3) so if someone knows PLEASE help me with the problem...
Sorry for my English , English is my 3rd language
Anyway Thanking everyone that replies with an answer that is OnT....
EDIT: Bios is V1.0 forgot to write it in the post...
CPU Intel E4600
RAM Crucial BallistiX CL4 Union Jack 2x2GB
VGA Gigabyte GeForce 9600GT 512MB Heatpipe
HDD Samsung F1 320GB 16MB  SATA300
PSU FSP 450W

Quote from: Alex.Ethuba on 06-August-09, 02:27:46
Question:
The first time you took the board in did they replace it on the spot or did you have to wait for a few days?
If I may ask where did you purchase the board?
they tested it, bought it online so it took some days for the package to go and return. They also tested the board.
Quote from: Alex.Ethuba on 06-August-09, 02:27:46
When did you buy the board?
Bought it last month, and the board is new I think because I forgot to return the bracket(got one in the replacement) and the box isn't teared like the one I turned in ...

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