P6N SLI Platinum not booting after CPU change

I just upgraded the CPU in my machine with a P6N SLI Platinum motherboard from a E6700 to an E8500.  I first upgraded the BIOS to 1.7 as the MSI page seemed to indicate that was a pre-req for this CPU.  The machine was working fine for a day with the new CPU.
I changed the CPU in the machine and when I tried to boot, the lights on the motherboard came on as well as the fan, but no video or sound.  In addition none of the diagnostic LEDs on the D Bracket light up.  They had been previously working.  Neither do the lights on my memory sticks light up. 
I tried clearing the CMOS by hitting the switch but nothing.  I am now going to try switching back CPUs but I don't have much hope that that is the problem given the diagnostic LEDs don't light.  Does anyone have any suggestions as to a fix or is this motherboard fried?
P.S.  Do you hit hte CMOS clear switch when the computer is off but the motherboard is charged? Or do you unplug the computer and wait for the internal orange light to go out as well too?

Quote from: Henry on 24-January-10, 11:41:19
What is the QC number (by the cpu socket) is 01, 02, or 03?
 See this thread for more:
 https://forum-en.msi.com/index.php/topic,123486.msg932471.html#msg932471
Ah. Given I bought my P6N SLI Platinum 3.5 years ago when they first came out I imagine mine is one of the older versions that doesn't support 45nm CPUs by default.  Is there a photo somewhere showing where the QC number is located exactly on this MB?  It's probably located under my huge CPU heatsink and I'm not going to remove that for a third time just to check.
I really wish the MSI CPU compatibility page mentioned that. It would save me a lot of time.  It's not worth my time and effort to dismantle my PC, send them the MB and wait for them to send me back a compatible one.
I verified the BIOS upgrade by looking at the version number at startup and using CPUZ.

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    if there could be an 'hidden' trick i did not try yet to try to recover the (initially working perfectly!!! (( ) setup, WITHOUT engaging the motherboard RMA process (at least 2 or 3 weeks lost here to wait the return..online store etc..)....
    please, suggest me.. ,((
    i am *really* very sad of that stupid clumsy idea to want to 'enable' the D-Bracket.. all was working great so far.. and i lost all with just that stupid idea to try an hot plug bracket reconnection without switching off the power supply it seems.. can it be possible,sigh?? all seemed so stable before that, that i.. just lost my usual cautious just 3 sec too long it seems... :-(
    Thanks in advance
    hoping post not too long too, but i tried to expose the situation as precisely as possible; first time i ever had such a problem with a motherboard/system install.. that is quiet ironical knowing it was also the best and quickest/easiest easy going new built i ever had so far too.. till then ,( .. and all came from the 'helper' d-bracket 'luxury second hand possible boot helper diagnostic tool' checking in the end too, here.. really hoping i can avoid an RMA process.. and no other hardware elements (apart the motherboard?) could have been damaged in the process ? ,(((

    hi, thx a lot for the quick answer. sorry for the length indeed (i did not know exactly how to describe the situation.. without omitting any later possibly important details).
    Alas, i already tried that many times in following interesting asnwers on similar problems in old posts here; did NOTHING. ,(
    But after your post, i tried it again, and removed for the remaining *hours* (6/8h?) the cmos battery as suggested again *too* so -pushed again the clear cmos button etc when battery out, then when in again, then replugging the powersupply etc; NOTHING better alas too. always same, no boot, black screen, no bios. ,(
    Problem always the same, to sum up, for clarity:
    power supply on => orange motherboard led is lightning up, motherboard on => green motherboard led is lightning up, cpu/video/case fans are working up as normal and.. that's all. nothing else forever. black screen. no signal. not a single chance to get again the bios setup screen.
    another detail i omitted, maybe; keyboard lights are all lightnng up too.. and stay blocked in that state too. tested with 2 different keyboards, same. to shut down the leds, fans etc, only one solution, shut down the power supply button directly, at that stage.
    right now, i test on barebone minimal system as recommanded too;
    cpu, 1 dimm (closest cpu slot), video, keyboard. all rest disconnected.
    i of course tried to reset the cmos with the 'magical red button' many times before, with power supply cable plugged out, pushed the button trying almost every possible way so far (quick, long, long sequences, short sequences etc etc)... changed NOTHING so far -is that thing working?? ,(. and right now, same after hours with cmos battery removed too. ,(
    the d-bracket leds are always (now it is correctly plugged..) :
    123 GREEN 4 (nothing)
    "Testing RTC (real time clock)"
    another 'interesting' detail is that; those leds are appearing IMMEDIATELY after the motherboard is switched on, from start (green led appearing on P6N). and it is staying as such till the end. nothing else. i tried to connect also the case speaker ; no bips, no sound signals at all too.
    I also remind the system was WORKING like a dream during 5 days *before* i had that sudden TOTAL boot problem.... AND i touched almost nothing in the bios too all along, for initial security reasons too.. (i was concentrating on the software installs anyway right now, NOT on the oc side..). The ddr2 quick little change i did was also the ONLY change i tempted to simply test quickly some setting i already saw working without problem with that P6N and that kind of ram.. and it was working without problem so far too, so.. all the time idem. And it had been perfectly working for 3 days as such untouched from there; no problems at all (those memory modules have been seen on that motherboard largely at those specs, why i did that quick test anyway.. far under their possible max -micron chips). it was even working so well i forgot to put the setting back as default after that quick ram test.. so much it was stable too (even if i had not time to do real memtest test on that one - i did for many hours with the initial automatical default settings too, to check the ram quality, was perfect for many hours, so ok too, no bad ram initially too-; was so stable for all my XP software installs operations etc.. that i forgot it thereafter, to be true..why it stayed like that till that moment (incidently).. but i preferred to mention it 'just in case' though, yes. i also did not push at all the dimm voltages in the process, it was always far inside the specs at 2.05V to be exact -usual for that ram too up to those numbers easy for it. i did not push the ram voltages either so..).
    The problem ONLY appears when i wanted to unplug the *initially* badly connected D-bracket headers so (inverted headers.. but that caused NO problems either so far too for the system stability.. only the LEDs were of course not working so far..) : i did the error to NOT switch off the power supply. :(
    *then* immediately the system shut down... and above situation appeared. ,(
    BUT all was working perfect before.. ram setting included so. ,((
    So my simple questions now too ;
    - do you know what means *exactly* the d-bracket message 'Testing RTC" (123 GREEN, 4 nothing).. initial bios problem, isn't it?? other ways to recover it now?? ,((
    - is it a WELL KNOWN PROBLEM when we try to disconnect and replug too hastily the d-bracket headers without switching off the power supply (*my* main erorr here, it seems :( :( ) ????
    ... and of course, do you think it could have *fried* another key component (cpu, ram -?? why i reminded the setting, just in case-?-, video card? .. ) with that d-bracket initial disconnection error ... ,(
    as i said, i have no secondary c2d/ddr2 motherboard here : no way to test the cpu and ddr2 modules on another motherboard to be sure too here. :( i absolutely can't know if they have been damaged or not, here.. :( :(
    any other idea for the motherboard itself though ??? ,(
    once again, thx a lot for any suggestions and precisions on that problem (is that a COMMON well known problem with the d-bracket, when we unplug and replug it without extrem care like i did -my main inattention error it seems.. mainly because all was so stable before too.. ((( - without shutting down the power supply/system FIRST ???? can it be possible 'only' that shut down all the system??? (( )
    thx in advance again +

  • COMIC BOOTING on P6N SLi Platinum

    I run P95 stable for more than 12hrs using Q6600 on P6NSLi Platinum with foll. settings. vcore- +0.2375V, fsb vtt +20%  FSB 1620MHz   MEM - 2.00V   NB- 1.45V   SB- 1.60V C1E/ HPET/ EIST -disabled. Mem runnin @ 810MHz @5-5-5-18
    problem arises when i switch off the power including the mains. when i boot up next time it doesnt boot & i have to reset my bios. after that i cant directly feed in 1620MHz because it doesnt boot in the range of 1500MHz-1649MHz in 1st attempt. i have to feed in a value above 1650MHz n then restart with 1620MHz. if i dont switch off mains then this problem doesnt arise. i have changed my BIOS battery to no effect.i also have flashed to d latest BIOS which on d contrary has added 1 more problem..it doesnt recognise Multipiers if i change them..i changed from 9 to 8 on my  Q6600 & still in d settings including CPU-Z it shows 9 inspite showing 8 in BIOS. how do i solve this problem?
    My rig
    Intel Q6600, MSI P6N SLi Platinum, 1gb*4 gskill pc6400 ram @ 5-5-5-15 2.0v, EVGA 9600Gt ko version, 1sata, 2 ide hdds, sata dvd burner, TRUE120 wid arctic coolin mx-2

    I should also state that when I look at the 'Event Viewer' in component services (I'm running XP SP 2),there are many erropr messages relating to 'service control manager which lists all sorts of issues) and warning messages relating to the DHCP.
    This is the message that I get under the warning heading..........
    ''Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00D09EC701E2.  The following error occurred:
    The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. ''
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp................
    Does this help in any way.  Does anyone have any idea why my connection keeps hanging???

  • P6N SLI Platinum crashes from cold boot

    Intel Core 2 Duo E6420, 2.13GHz, 1,066FSB, 4MB
    Zalman CNPS9500-AT Intel LGA775 Aero Flower Cooler
    MSI P6N SLI Platinum
    Neste ECS 6001 600 watts PSU (3.3V/24A, +5V/30A, +5VSB/3A, +12V1/18A, +12V2/18A, +12V3/18A, +12V4/18A, -12V/0.5A)
    2 x 1GB Crucial PC2-5300 Non ECC CL5
    XFX GeForce 8600GTS 256MB DDR3 PCIe (PV-T84G-UDF3)
    1 x Western Digital Caviar 160GB 7200rpm, S300, 16MB SATA (system disk)
    3 x Western Digital Caviar 500GB 7200rpm, S300, 16MB SATA (data disks)
    BIOS – 1.1 updated to 1.5, default settings (I'm not overclocking)
    Windows XP SP2 OEM
    I installed the above system last summer and have been having problems ever since.  Initially the video signal dropped after booting so I replaced the graphics card.  This didn’t work so I replaced the MOBO.  All was OK for a while then the system started crashing for no apparent reason but would usually be OK for a while after re-booting.  Then it failed to boot into Windows at all.  I checked the BIOS and noticed that the Smart Fan setting in the H/W Monitor had disabled itself somehow (I had set it to be enabled with a target temperature of 40OC).  I re-enabled the setting and was able to boot into Windows OK.  However it still crashes every time from a cold boot (the CPU fan comes on full speed for a few seconds then the computer just shuts down).  After a few re-boots it settles down and seems to be fine.
    I’m assuming the problem is something to do with CPU temperature but in the BIOS H/W monitor the system and CPU temperatures are never above 30 to 35OC.  As the system seems to be perfectly stable once it’s been re-booted a few times it doesn’t seem that the CPU is actually overheating.  I’ve tried setting the CPU target temperature higher (say to 60 OC) but still get the same cold boot crash.  Note that the MSI Dual Core Centre utility in Windows shows the same CPU and system temperatures as the BIOS monitor (although the GPU temperature is much higher at 60 OC).
    Any suggestions for solving this would be much appreciated.

    I'm not familiar with your brand of ps.  Have you tested the rails while the system is running using a digital voltage meter?

  • P6N Sli Platinum front audio panel and CPU temp voltage issues

    Hi All,
    I got my P6N Sli Platinum yesterday, build up my computer without any major issues. However I have noticed that my audio front panel does not work. It could not detect my microphone when i plug it into front auido panel, it works fine for the rear auido panel though.
    Another issues is I highly doubt the accuracy of CPU temp sensor. Msi 's software monitor reports my CPU temp is around 19-20 degree, I know that's too good to be true even I am using a water cooling system. Btw my cpu is E6600. Anyone else has the similar issues?
    The third, I notice my CPU voltage is bouncing between 1.1 to 1.24 in CPU-z. And the multiplier is changing from 6 to 9, frequency is changing from 1.6g to 2.4g. I only see this in CPU-z.  Msi 's own software reports CPU running at 2.4g though. Is this cpuz issue or something else?
    Finally, any tips to max the overclock potential of this board? I have overclocked to 3.1g but there are some crashes. Going higher the board just won't boot up. I read a review on anandtech.com says 1.22 bios is good for oc. Where can i download that? I only found 1.1 bios on official site.
    Any reply will be appreciated.
    Cheers

    Quote
    Another issues is I highly doubt the accuracy of CPU temp sensor. Msi 's software monitor reports my CPU temp is around 19-20 degree, I know that's too good to be true even I am using a water cooling system. Btw my cpu is E6600. Anyone else has the similar issues?
    C2D-CPUs have a digital internal sensor to monitor CPU Core temperatures.  Have a look at those with Core Temp ( http://www.thecoolest.zerobrains.com/CoreTemp/ ).  This Tool reads the temperature data directly from the register of your CPU. There is nothing wrong with the sensor.  It is rather the MSI tool that does not read the data it provides correctly.
    Quote
    The third, I notice my CPU voltage is bouncing between 1.1 to 1.24 in CPU-z. And the multiplier is changing from 6 to 9, frequency is changing from 1.6g to 2.4g. I only see this in CPU-z.  Msi 's own software reports CPU running at 2.4g though. Is this cpuz issue or something else?
    There is no issue.  What CPU-Z allows you to see there is the C1E-feature of your CPU at work.  When there is nothing to do your processor will automatically reduce Core Voltages and frequency to save power and keep temperatures down.  As soon as the work load increases the multiplier is set back to x9 and core voltages increase dynamically.  It is meant to be a good thing.
    I have overclocked my system a little and I like that the C1E feature is still working at this speed setting CPU frequency to 2GHz and core voltage to 1.144v when my system is idle. 
    If you have problems with this feature you can turn it off in BIOS. The option is labeled as "C1E Support" and might be hidden somewhere.  You may be able to hit "F4" to unhide it. 
    The MSI utilities are not the best tools to monitor your system.  CPU-Z, Core Temp, Everest, Speedfan, Memset, Rightmark Memory Analyzer for example do a far better job.

  • Conflicting info on Pentium D 930 cpu-P6N SLI Platinum mobo compatability

    I have seen conflicting information on the compatibility of the Pentium D 930 CPU and the P6N SLi Platinum motherboard (MS-7350 Ver. 1). On MSI's website I have searched for this motherboard and then gone to the compatible CPUs. Several Pentium D models are supported, however 930 is not among them. In searching on this site I have spotted at least one user who seems to have used these two together successfully.
    https://forum-en.msi.com/index.php?topic=116011.msg872815
    it appears that this user was using the bios update version 1.5 originally and then upgraded to 1.6. Both appeared to work for him.
    I was hoping to find out if anybody else has an opinion as to the suitability of this combination? From the physical evidence, it would appear that this works. Is this perhaps just a situation where MSI didn't bother to update their CPU compatibility list as bios versions evolved?

    Well, seems some Presler cpus are supported so it could work. So far I don't see any technical reason why it shouldn't. None the less there is no official support since it is not mentioned in the cpu support chart. Either it will work with no problem or not boot at all. You can do no harm to it trying. If it works the post screen could show unkown processor because of lacking support but if you get that far everything will work fine.
    With the other user having it work there should be no problem. Just try it as I guess you have an old 930 lying around (you don't want to buy such an old cpu or do you?).

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