P7800 = two channels?

I can't seem to find anything on this. Most people who have problems with their speaker system have problems getting sound out of their speakers. I have a problem with NOT getting sound! That is, sound comes from the front when it should only come out the back. Indeed, my computer seems to think that the speaker system is only 2 channels.
When I try to test the speakers using the Realtek HD Audio Manager, I get sound coming out of all three of my left speakers when it should only come out the front left (or side left, etc.) same with the right. I also get no sound out of the sub when I test it in the program (but it works fine when actually listening to music.)
When I go to the Windows sound control, I set the speakers to 7.1 Home Theater configuration but when I go to volume control I can only control the volume for two channels. Is that normal? Shouldn't I have volume control for all 8 channels?
Of course, MP3 files and TV are only 2-channel anyway so when I do those things everything is great, but when I watch a movie or play a game, I would like to actually get the full 8-channel experience, and not have sound coming from all speakers when it should only come from one.
Can anyone help with this at all? I realize that this is likely not an issue wtih the speakers, but I'm posting here because I'm not sure who else to ask. The sound card is just integrated with my motherboard, and yes I have all of my drivers up-to-date. I am just so frustrated because I don't get why it's not working!! Please help.

God, this is so frustrating.
After about 20 emails sent back and forth between customer support, one man finally seemed to understand my problem. He told me to uninstall the drivers, boot Windows into "Clean boot" and re-install the drivers there. I did this, and it worked!! I couldn't believe it. Sound was coming through all speakers properly on the tests. When I clicked the rear-left speaker in the Creative Console, I got sound only from the rear-left. Beauty!! I was stoked. So then I'm going with it for awhile, testing it intermittently to ensure it was still working, when it stopped. Some time today, it went back to its old habit. Sound only from the front two unless I enable CMSS, at which point I get all speakers but only two channels. Testing "rear-left" results in sound coming from the front left (if CMSS disabled) or coming through all three left (if CMSS enabled.)
I was extremely annoyed, but figured I'd just do the fix again. Except this time it didn't work. Seriously, I did the exact same thing that fixed it last time, and this time it didn't fix it. I can't even begin to describe my frustration at this point. Can nobody help me?! I have tried so many things at this point. I have re-installed the drivers in so many ways, under so many conditions. I uninstalled some other programs. I completely removed all CREATIVE software, rebooted, went into clean boot, installed the drivers, rebooted, and still it doesn't work. Why the heck did it work that one time but never again?! ARRRRRGGHHH. I am just so fed up.
PLEASE somebody help me.

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