P965 Platinum shutdown and driver problem.

Hi all.
I purchased the P965 Platinum a few days ago, and I got two problems.
1.
My computer will not turn off the power when shutting down. I got the message: "It's now safe to turn of the power"
2.
In Device Manager i got a "!" in front of the "Intel(R) ICH8 Family PCI Express Root Port 1 - 283F.
I got the latest inf-files and latest BIOS.
Anyone got a solution?
Cheers...

Changing the HAL made my computer freeze and operate very unstable.
But I've reinstalled XP and NOW IT WORKS!!!! YEAH!!!
My computer is recognized as an ACPI Multiprocessor PC, and there are no errors in the system device section.
It must have been the flashing of the BIOS that did the trick.
Thanks for all your answers guys.
I'll go back to loving my new computer now..

Similar Messages

P965 platinum ide and sata problems

in bios om my mb it says that i have ide not sata >:(.
and i cannot see my cd-rom as an ide.
i have tried to update bios but it didnt work i tried liveupdate and usb stick.
when i set my mb to ahci function on my sata config, windows dosent find the disk in the os installation. and my computer cannot load windows.
in windows something is wrong with the cd-rom when i use it my computer is going slowly.
i think this problem is caused by the jbmicron software.
anybody who can help me with this problem??
Specs:
Msi p965 platinum
c2d e6600
corsair twin2x 2048mb ram
xfx geforce 7900gt
wd raptor 10000rpm 74gb
seagate 160gb sata2
thermaltake pure power 460w

Would much appreciate some help if anyone is familiar with this issue!
I'm having a very difficult time getting the the 965 Platinum to recognize my IDE devices, and I don't know why. I've got a Sony DRU-500A DVD burner in the master position, and a Maxtor 6L300R0 hard drive in the slave position. The jumpers on those devices are appropriate for their position. The devices are "usuable", that is, I've been able to run the Windows XP installer (up to a point) and writes have occured to my hard drive, but the installation fails after the portion where you reboot after all the files have been written from the install disk.
In any case, the Standard CMOS screen simply never shows any devices detected on either the IDE Primary Master or Slave entries. I've tried disconnecting the DVD drive and just connecting the Hard Drive as master instead with no improvment. I've also tried disabling the SATA configurations, toggling PCI IDE Busmastering. Nothing works.
I've never been able to boot into Windows.
There was a point where the JMicron Raid menu showed this drive as a raid drive for reasons that aren't clear to me (the drive may have been a raid drive in the past). I've set the drive back to non-raid, rebooted back into my old system and everything checks out. No problems at all, so I think that there are any RAID issues.
I'm not a pro at building systems, so there could be user error anywhere alonog the way.
Any ideas? I'm bamboozled!

P965 platinum questions. Pointer problems

Alright I have a few questions. I just built a new pc using the p965 platinum board and I'm running into some issue. I was able to get windows going from a previous install. I have a logitech wireless combo mouse and keyboard and it will light up and the keyboard will work when I start the computer, however when I get to the windows login screen the lights from the wireless mouse dock go out and I cannot use the mouse or keyboard to get logged in. While those were plugged I also plugged in a wireless logitech laptop mouse and suddenly the other two came alive. I was trying to install the msi and video card drivers and when I rebooted it did the same thing, it went to the login screen and I couldn't use my mouse or keyboard. I tried the laptop mouse again but it would not work.
I cannot log into xp and I have no idea why the mouse and keyboard stop working as soon as the login screen comes up. I tried safe mode but the same thing happened. I have no idea what to do since I can't get logged into to change anything.
The next part is I cannot boot from cd and I'm not sure what button to push to force the computer to boot from cd. I have looked every where but I cannot find any information. All I want to do is to get the pc to boot from cd so I can install either vista or xp. I have gone into bios and and switched it to only boot from cd and yet it still boots into xp. Bios sees my nec dvd burner but it does not show me my samsung cd/dvd drive which is the secondary drive. Both the HD and the dvd rom drives are plugged into a pci IDE controller and they get detected on startup.
I'm not sure what to do since all I want is to reformat. I would appreciate any help. Like I said before it boots to windows and I was able to get into windows before it's just now my devices won't let me. Please help.ß

it has to be the driver, as WinXP doesnt come with Logitech driver built-in. What you need to do is to get a wired PS/2 or USB keyboard which Windows recognize. Get into Windows is your mission to accomplish. Otherwise, it's very difficult to know if your wireless keyboard/mouse are really working or not.
As you said you have access to the BIOS, you may change the boot sequence to load the CD first, then proceed with your Windows fresh instaLL. The boot list button is F8 or F10.

P965 Platinum, Vista, and Raid

I spent a good couple of hours skimming the boards yesterday trying to set up my two new 320 SATAII hard drives in a RAID array. I ran into a ton of trouble, but then finally figured out part/all of my problem and got things working. I figure this information will be helpful for anyone who is trying to do the same. I'll post the most useful links I found at the end of this post as well...
heres what i'm working with:
MSI P965 Platinum
2gb OCZ DDR2 800MHZ 2 dimm kit
36.7 WD Raptor SATAII (as system drive)
Intel Core 2 Duo E6700
Sapphire X1650 PRO 512MB PCI-Express
Antec TruePower TRIO 650 650W Power Supply
promise technology ultra ata 133 tx2 (the source of a ton of trouble)
originally i had vista ultimate x64 installed on a 36.7 gb raptor that was performing ok (once i did the extremetech suggested reghacks for lowdiskspace and 8.3ntfsfilenames), but not as well as my friends new computer with a blazing fast 500 gb stripe.
my bios was configured as such:
on board raid controller: ide
on chip ata devices -> sata 1 config: enhanced
...configure sata 1 as: ide
...sata 2 configuration: enabled
i shut down the computer, and changed
on chip ata devices -> configure sata 1 as: raid
then i was able to get into the raid setup with Ctrl + I, and set up my array. Here's where I ran into my first problem. I figured I wanted a raid 0 because I don't care soooo much about my data being lost, and i have never had a hard drive die on me (knock on wood) in the past 8 years (guardian angel). So setting up my array was working fine, except for i hadn't anticipated that i would have to choose an ideal strip size. The board suggests 128k, but after much deliberation I decided since I wanted the speed benefit for my OS and programs, I wanted 32k strip size; but having a 640 stripe for just the OS and programs seems huge, so out of curiosity I tried setting up two raid arrays (both across the same drives). The first was a 100gb raid 0 with a 32k strip size and the second was a 496.2 raid 0 with a 128k strip size. This worked fine, but then I got to thinking... can I set up the 100 gb array as a mirror? If so, then I get the best of both worlds since I can secure all my OS/settings/programs/documents, but I'll have a super fast (respectively) 400 gb drive for ephemeral memory and expendable data (replaceable stuff like ripped dvds, downloaded music and programs, downloaded anything...). This would all be at the expense of 100 gb which certainly seems worth it at this case because I wouldn't have to worry about the possibility of losing all my data like everyone seems to cry about all over the internet when talking about raid stripes. So i set it up, this worked fine... next step boot into vist ultimate and start installation.
Here proved my most annoying step, as my first problem occurred when I couldn't find the dvd/cd drive in the boot sequence menu. I saw the usb card reader drives, my raid arrays, and my raptor... but no dvd/cd drive (of which I had two connected). After scouring the web about that darned Jmicron chip, it appeared as if the bios cannot see the PATA drives on this board and I would have to try pressing F8 at the jmicron bios screen. THIS IS COMPLETE MISINFORMATION.
As stupid as it is, the real problem is that the boot sequence only displays 6 (i think it's 6) bootable media, and if you have anything else it just doesn't show it. This gave me the impression that the bios was unaware of my cd/dvd drives connected to the IDE controller. As soon as I unplugged my card reader, the dvd/cd drives appeared in the boot sequence... thank gawd because...
i had tried plugging my dvd/cd drives into the promise ata controller (which i already know lacks a vista 64bit compatible driver), which actually allowed me to boot into the vista setup whereupon I was asked (I did NOT have to press F6, even though everyone seems to think they have to) to install the driver for the dvd/cd controller (I assumed and was right that it was asking for the promise ata controller driver). I put the most recent drivers from their website on a usb stick, plugged it in, and the driver worked and then setup was able to see my dvd/cd drives (which is weird because how did I get to that point if it couldn't?).
Then setup said it couldn't find any drives, so I figured the problem was with the driver for the ICH8R intel raid controller. I downloaded drivers from MSI's website, intel's, and a bunch of others, and NONE of them worked. Setup would install the drivers, but it still could not see any hard drives attached to it. I'm not sure what caused this problem, but my best guess is that it had to do with the promise card being plugged in.
I gave up on that and figured I'd try something else, maybe the promise card was causing the problem. So I tried changing the ports that all my sata drives are plugged into. The two new 320's were on 0 and 2, and I also had a drive on 3 4 and 5. I read somewhere that intel had some array issues on 0 1 and 2, so I tried setting my 320's on 4 and 5 and moved my other drives around it. This is also when I had the idea to remove my card reader and pull out the ultra ata 133 tx2 card.
I was able then to see the dvd/cdrom in the boot sequence, put it first, and boot into vista setup. VISTA ULTIMATE DID NOT ASK ME FOR ANY DRIVERS AT THIS POINT. I'm not sure if it was the sata ports I had my drives plugged into or not, but at this point vista setup saw all my drives and I chose the 100 gb array and installation went smoothly.
Excellent… now I just have to install photoshop and see if it loads in 4 seconds like on my friends new computer with the stripe. If not, then I'll probably just cry.
Hopefully I've covered enough of the keywords in this description that anyone who has this problem will easily find this page. Remember:
JMICRON IDE DEVICES CAN BE SEEN BY THE BIOS
VISTA SETUP DOES NOT NEED ANY ADDITIONAL DRIVERS TO INTERACT WITH THE RAID CONTROLLER
SORRY IF THIS WAS A TON OF INFORMATION BUT AFTER ALL THE TIME I SPENT TRYING TO FIGURE THIS OUT I FEEL LIKE NO ONE HAD POSTED A FULL BLOWN SOLUTION
Hope this was helpful

I have the very same issue except two things. When I try to see why it will not load the Array I find that the first drive (Maxtor 6V160E0) is red and considered to be bad. Did you happen to notice if your system showed the same thing?
I have moved the drives around and it still corrupts the Maxtor 6V160E0. I have not tried to move them to the end of the SATA connections. I will try that and see what happens.
Other thing was the JMicron would see my NEC DVDRW, but thought it was a ACSI and it would only read at 12X. It even stated that in the OS. I then was told by the Techs that they have not had alot of luck with NEC drives. So, I purchased a LiteOn SATA II DVDRW, connected it to the JMicron SATA connector and it came alive. I then found it to turn out worthless DVD's and CD's. Not even that Drive would read them after burning. I got so ticked about the JMicron I just shut it off in the BIOS. I hooked up the drive to the #4 port and whala, no more problems with burn. Now it reads, writes, and re-writes at the stated speeds (also I needed to update the firmware twice since I purchase the drive. The MS updates did something to it and the new firmware fixed it.). I have never been able to get a drive to work correctly on the JMicron no matter who made it.
I sure hope that MSI has scraped any board that will ever use that controller. JMircon is not my friend!
I am going to get 2 more SATA II drives and try this without having to backup all my data.

P965 Platinum/Realtek RTL8111 Connectivity Problems

I have a P965 Platinum that has the on board Realtek RTL8111. I have had it since Dec '06. I have the latest Win Xp. Driver 5.658.814.2006. From the beginning I have had connectivity problems. I have stripped the motherboard of all non-essential components and I have installed XP multiple times.
Almost every time I boot up, and windows comes up, I get a Limited or No Connectivity error. Notice I said 'almost' every time. Sometimes I get connected right away. I thought it might be a loose cord, and noticed that the left LED on the back of the LAN jack was blinking. Which according to the manual means that it is talking. I wiggled the cable around to see if it was a bad connection, nothing. Then I replaced it and I connected. Unfortunately when rebooted, it wasn't connected again. After trial and error, I soon realized that by unplugging and re plugging the cable back in I could eventually get it to connect, which it eventually did every time. Bad connection right? Now here is the weird part, if I disable and enable the local area connection under Network Connections in windows enough times eventually it connects! Here is exactly what I do: First I disable it and then enable it again. If it takes more than a couple of seconds trying to connect, I know it will fail. So I keep doing it until it works. I thought it was a BIOS or driver issue and being such a new board I thought I should just wait. No other computer of mine has this problem.
Thanks in advance for any help or advice.

Quote from: Puffnstuff on 25-April-07, 10:09:14
Have you tried using another cable to rule out the possibility that your cable is bad?
Yes, I tried a new cable. Same effect. Now of my other computers have problems with the cable or connection.
Quote from: HenryW on 25-April-07, 10:09:23
Have you tried the updated Realtek drivers from MSI (5.664.0205.2007)? Dated 2007-04-20
HERE
Yes, I tried those drivers which are also on the Realtek website. The funny thing is that it connected the first time! Unfortunately when I tried it again (reboot and restart) it did not connect. So the driver upgrade did not fix the problem.

P965 Platinum memory latency settings problem

When I overclock the FSB of my P965 Platinum with C2D E6400, I get problems with the memory latecy settings. My memory is specified as 667MHz 5-5-5-15 2T, but when I enter these latencies in the bios, CPU-Z and Sandra both say I have 3-5-5-15 1T. Which is of course out of spec and gives system instability unless I raise the memory voltage quite a bit above spec.
So does anyone have an idea why this might be? Is it a bug of the bios (ver 1.3) or are CPU-Z and Sandra both mis-reporting the value? In the latter case, why can I get rid of the instability by raising ram voltage??
Thanks for any help
/Mattias
PS The disable speedspep switch in the bios dosn't seem to have any effect. The multiplier still switches down from 8 to 6 when the CPU is idle. Anyone elso who has the same problem?

The CAS Latency issue is known and it is possibly being addressed by MSI technicians. Please refer to this thread, CAS Latency is in the list of desired fixes for a new BIOS release. For the time being, switch memory timing to SPD instead of Manual in your BIOS and it should be set to CAS Latency 5...
Memory voltage: at certain settings memory chips require a certain amount of power. The default voltage for DDR2 is 1.9v, so in other words DDR2-667 5-5-5-15 is the best your memory chips can do at the default DDR2 voltage, that's why your memory is rated as it is. Raising the voltage enables you to run above rated speed, you simply let the memory chips use more power. There are limits of course...
Disable Speedstep: please refer to this thread, should help you disable Speedstep.

P965 Platinum + E6850...problem

Hi, i need some help. Just got some new computer parts.
-Corsair 520W
-Intel E6850
-1x320GB
My Current/Old system
-P965 Platinum BIOS 1.5
-Intel E6400
-2x320GB
-8800GTS
-Corsair PC5400
The problem is that i cant get the E6850 to work, When i start the pc it just keeps restarting all the time and i don´t see anything on the screen, just black. Right now I'm sitting on the E6400 which works.
In the CPU support list, it says that the E6850 is supported buy my MOBO.
Check here....
http://global.msi.com.tw/index.php?func=prodcpusupport&prod_no=266&maincat_no=1&cat2_no=170&cat3_no=#menu
And i have flashed the bios to 1.5.
And if you take a look here on the BIOS data base for P965, The version 1.4 supports Intels Exxx series and 1333Fsb. And suppose bios 1.5 should support Fsb 1333...
http://global.msi.com.tw/index.php?func=downloaddetail&type=bios&maincat_no=1&prod_no=266
So ? help please

Hi
Well after looking on the forums with the same problem but with the E6750 and am now getting really worried.
Back to the drawing board: I have Bios 1.4 installed
1. Set the cpu speed default
2. Set the Ram speed to the default of the Corsair Ram 6400
3. Disabled Spread Spectrum
Hey presto the system booted.....did a bit of overclocking OK, booted again .
Upgraded to Bios to 1.5, system would not boot till I did the same again.
So to me it looks as if its fussy with the ram settings, anyway have a go!!
MSI Support is pathetic.... if its not in front of them in listed of replies, the answer is always contact the manufacturers.
Do these idiots not realize it costs money to send a board back and be tested. My last problem with a P965 board Foxconn
would not boot, sent it back. Board was OK (£30 later) I'm still no wiser, turns out that the board will only boot with certain PSU's!!!
Anyway hope this helps

G470 BIOS shutdown and restart problem 40cn33ww_64 2.19

Hi there, please kindly help me. I have Lenovo G470 Notebook. with Core I3, 8GB RAM, 500GB HDD, Bios Version 2.19 (Updated)actually, after i updated to 2.19 bios version i got these problem. when i click shutdown. the Disk stops but the the power still running.when i click restart (on battery) my notebook goes to shutdown completelywhen i click shutdown (on adaptor) my notebook goes to restart. first i think this is about OS, i try all OS but it remain the same problem.please give me a solution. thanks.

samidt wrote:
Hi CB, i'm very appreciating your effort to solve my problem
I tried your way to press OKR key when my laptop is Off.
What i got is, i go to my win10 logo. Not to bios one
And when i'm on my desktop, there's no other thing than my ordinary desktop.
FYI, before i get the win10 logo, i got the black screen with F2 to bios and F12 to select boot order. But i prefer not to press it.
Its just like the same with pressing power button to power on my laptop.
Any idea how to solve it CB ?
I'm familiar with laptop stuff. So maybe you can show me how i fix it myself.
Big thanks CB
Just a couple of questions to clear up my understanding of the situation - bear with me.
Before you installed Windows 10, did the power button respond normally and were you able to see your BIOS pages?
Also - when you installed / upgraded to Windows 10 was it a "clean install" or did you follow the upgrade path?
If you were able to operate the notebook with the power button prior to installing / upgrading to Windows 10 I would try booting from a "live DVD" for Linux (Mint / Ubuntu / Fedora) to see if it works in that situation. If it works as expected in Linux then we have a Windows OS issue to deal with.
If you performed a "clean install" of Windows 10 it may have wiped out the factory partition (hidden) on your hard drive and going back to factory settings may not be an option.
Cheers.

Elitebook 8460P - Shutdown and USB problem

We're having a very odd problem. When the system (HP Elitebook 8460P running Windows 7 x64 Enterprise) is online over wireless, everything works fine. HOWEVER, 2 very odd behaviors manifest if the system is not connected to a wireless internet connection:
- It will not shutdown. The system will hang at "shutting down . . ." message. If the power is turned off (5 sec press on power button), it will boot up the next time saying that it was not shut down properly.
- one of the USB 3 ports will not work (this is incredibly odd!). Not sure how the 2 could be connected, but apparently they are!
The system is well-maintained, and shows no signs of viruses or malware. All drivers and software are up to date, including BIOS. If the system is connected any working wireless connections, neither problem occurs.

RNGhatesMe wrote:
We're having a very odd problem. When the system (HP Elitebook 8460P running Windows 7 x64 Enterprise) is online over wireless, everything works fine. HOWEVER, 2 very odd behaviors manifest if the system is not connected to a wireless internet connection:
- It will not shutdown. The system will hang at "shutting down . . ." message. If the power is turned off (5 sec press on power button), it will boot up the next time saying that it was not shut down properly.
- one of the USB 3 ports will not work (this is incredibly odd!). Not sure how the 2 could be connected, but apparently they are!
The system is well-maintained, and shows no signs of viruses or malware. All drivers and software are up to date, including BIOS. If the system is connected any working wireless connections, neither problem occurs.
Hello!
I suggest you open your command prompt and run the "sfc /scannow" command to ensure that your system files are intact. Make sure to post the result.
Have a great day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

P965 Platinum SATA II drive stuck in UDMA-5

WD Caviar 2500 SATA II drive.
Tried 4 different SATA (Intel) ports.
The startup screen that shows IRQs, etc., shows that the drive has 32 access mode off, and in UDMA-5 mode.
Sandra and HD Tune and Device Mangler all agree that the drive is in UDMA-5 mode.
However, I get burst speeds in benchmarking over 150 MB/s.
Anyone know of any tricks to get this to display as UDMA-6?

Thanks for responding.
I tried the JMicron SATA port last night, just to see what changes.
Burst speed in HD Tach was 210 MB/s, which is interesting.
It's overall read speed was about the same.
Sandra warned that the transfer mode was 0 instead of 16 or 32. I think that's where it can transfer several sectors at once. I don't see a way to set that either for the Intel or JMicron bios.
Using JMicron, HD Tune reported a lower minimum speed...it ranged from 16 megs to ~64, instead of the Intel port ranging from 28 megs to ~64. And the graph it makes showed some huge dips at different stages of the benchmark.
So, for now I'm back to Intel SATA and just be satisfied it's over the 150 MB/s burst, and that the average of 55 MB/s is reasonable.
It sounds like this drive is pretty commonly used, and so I'm hoping more people who are using it and the same mobo can chime in that they have the same problem, or theirs works fine.

Gnome, shutdown and logout problem

i got one problem in gnome, dun know why become like this.
whenever i click system->logout / shutdown, a dialog box jump out and it hang there, no action perform, then i close the dialog, and choose "forced quit" when another dialog come out.
i dun know wat i did, and i dun know how come it become like this, in gnome i cant logout and shutdown, the only way is to use gnome-terminal, and su, then shutdown or exit the gdm... anyone know why? help !!!!

r2 wrote:I have that problem too...
i found the solution lately, i think it is cause by the esd deamon, try not to start the deamon, and dun enable esd in the system-sound there, then the problem gone.

[solved] Shutdown and Mount problems

Hello Arch-community
I did a fresh webinstallation with xfce.
Everybody seems to be running fine, expect this rights problem with shutdown/reboot and mounting CDs and other partitions.
This is my ~/.xinitrc:
exec ck-launch-session dbus-launch startxfce4
The daemons look like this:
DAEMONS=(syslog-ng !network netfs crond dbus hal networkmanager)
My user is in the following groups:
lp wheel games network video audio storage scanner power
I also added the code from the HALs-wikipage to /etc/PolicyKit/PolicyKit.conf - However the folder didn´t even exist and I had to create that file.
And I can´t seem to find any other solutions =/
I hope you can help me...
Last edited by TheBigMole (2011-03-20 02:47:35)

stqn wrote:Maybe you are using the /etc/inittab method for autologin?
No, I was using the ~/.bash_profile method. I tried commenting it out and starting xfce manually after login with the same problem.
However, while rereading the wikiarticle I decided to use slim, which solved my problems.
Thank you for yor help, everyone!

Kernel panics, crashes, shutdowns, and video problems

Hey guys,
My girlfriend bought a black Macbook about 8 weeks ago. 3 weeks ago she started having the random shut-off problems, crash issues, etc that many have had. So then she took the system to the Genius Bar and they shipped it to Apple. She got the laptop back just 1 week ago after they replaced the logic board and the heat sink. Over the past two days she's having this problem again.
Here's a picture of it:
After talking to AppleCare for about an hour on Tuesday, they reset the Power Management Unit on her laptop again. They also did a Hardware Test and asked her to reformat and reinstall Tiger. The rep said that if the same problem as before was happening again, she'd be termed a "looper" (which my guess means that they'll do a replacement). It seemed to be working fine until earlier today.
It randomly shut off, or reboots. Other times it shuts off the screen and keeps running... screen goes black, but you can feel the HD spinning, etc. It also had a kernel panic which said "Unable to find driver for this platform: ACPI". Also there was a crash where it was a gray screen with some horizontal color bars. After running the hardware tests it found no problems. After running memtest for several hours I also got no errors. Then she called AppleCare and visited the Genius Bar again, and they said they cannot replace the machine and all they can do right now is send it back for repairs. She cannot wait that long again for another repair. Last time it took over a week and it didn't seem to fix whatever problems this MacBook is having.
Any ideas on what to do? Having a week-long downtime again on a brand-new computer is not acceptable.
MacBook Mac OS X (10.4.7) 2.0ghz, 512mb RAM, 80gb HD

Hey guys,
My girlfriend bought a black Macbook about 8 weeks ago. 3 weeks ago she started having the random shut-off problems, crash issues, etc that many have had. So then she took the system to the Genius Bar and they shipped it to Apple. She got the laptop back just 1 week ago after they replaced the logic board and the heat sink. Over the past two days she's having this problem again.
Here's a picture of it:
After talking to AppleCare for about an hour on Tuesday, they reset the Power Management Unit on her laptop again. They also did a Hardware Test and asked her to reformat and reinstall Tiger. The rep said that if the same problem as before was happening again, she'd be termed a "looper" (which my guess means that they'll do a replacement). It seemed to be working fine until earlier today.
It randomly shut off, or reboots. Other times it shuts off the screen and keeps running... screen goes black, but you can feel the HD spinning, etc. It also had a kernel panic which said "Unable to find driver for this platform: ACPI". Also there was a crash where it was a gray screen with some horizontal color bars. After running the hardware tests it found no problems. After running memtest for several hours I also got no errors. Then she called AppleCare and visited the Genius Bar again, and they said they cannot replace the machine and all they can do right now is send it back for repairs. She cannot wait that long again for another repair. Last time it took over a week and it didn't seem to fix whatever problems this MacBook is having.
Any ideas on what to do? Having a week-long downtime again on a brand-new computer is not acceptable.
MacBook Mac OS X (10.4.7) 2.0ghz, 512mb RAM, 80gb HD

Wont shutdown, and other problems...

My G4 iMac won't shut down properly -- the screen goes black, but the fan keeps spinning so I have to hold the power button in to power down.
Now, when I start up I get the grey screen with the apple, followed by a blank blue screen for a while followed by the login window.
Disk utility says my disk is fine and finds no errors, but it hangs when I try to check permissions.
I have also tried resetting the PRAM, the PMU and did an archive and install but these made no difference (oh, and I've checked thoroughly for any corrupted fonts too!).
Any ideas?

Hi duncanm, Welcome to Apple Discussions.
Have you tried disconnecting all peripherals (unmount any firewire devices before disconnecting), only Apple keyboard and mouse? Then test your shutdown.
-mj
Message was edited by: macjack

Lenovo G450 2949 shutdown and restart problem in windows xp sp2

Hi,
i bought Lenovo G450 2949. i have installed windows xp sp2. after installing the xp drivers I cannot shutdown / restart everytime . it is standstill in the windows is shutting down screen.using the power button i am shutting down my system. Can any one help me to fix this issue.

hi,
i talk to lenovo customer care. they have taken my system in remote and they have tried a lot. but no use. we should avoid purchase lenovo lap.they don't have proper drivers for windows xp.

P965 Platinum shutdown and driver problem.

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