P965 Platinum system freeze

I have a problem with my new system. Every time I start downloading with a download program (e.g. utorrent, Azereus) the system freezes after 5 minutes. This also happens (but taking longer before freezing) when I use MS Office or MSN. When the system freezes I can't do anything, the mouse isn't reacting, no error message, no blue screen nothing. The only thing i can do is reset my system. After booting up there is no error message, or anything suggesting a problem. I've update my bios, raid drivers, VGA drivers, or any driver i could think of. I also tried using the SATA 7 (Jmicron) controller, but same problem.
The strange thing is that after i used my IDE HD as master drive for windows and not the SATA HD I could download using utorrent (eg). It seems the problem lies with my MB or my SATA HD, but i don't know how to fix it.
Can anybody help me!?

Quote from: Bakker on 14-November-06, 06:36:17
How does this explain the fact that everything works 'fine' except when i download? I can copy my complete IDE disk to my SATA disk without any problems.
The PSU comes with my Antec Sonata II, haven't heard much problems with this case and PSU!? Please en-light me.
you PSU stats is very weak to handle your entire PC specification which contain:
- MSI P965 Platinum
- AMI v1.1
- Intel core 2 6600 @ 2.40Ghz
- PQI Turbo Memory, 1024 MB, DDR2, PC4200, 533 MHz, 2 x
- Club3D Videokaart PCI-e Radeon X1900RX 256MB GDDR3 (Catalyst 06.10)
- SmartPower 2.0 450W ATX12V v2.01
- Maxtor DiamondMax 10 (SATA) 320GB, SATA 1 (master)
- HDA MAXTOR 160.0Gb 7200RPM 6Y160P0 IDE 1 (master)
- BenQ DVD-/+RW DW1655, IDE 5 (master)
- Lite-on CD-Rom, IDE 3 (master)
- ITE IT8212 ATA RAID controller (for IDE 3-6)
- Windows XP SP2
read here why is so important are PSU stats: https://forum-en.msi.com/index.php?topic=77071.0 (especially for your VGA)
Reason for your issue can be other, or more than one problem, but your weak PSU is most suspected for me at this time.
Tests to be performed:
get 3DMark 06 --> http://www.futuremark.com/download/3dmark06/
and leave your system to loop tests for 3-4 hours.
get S&M 1.8.1 (160) ------> http://files.extremeoverclocking.com/file.php?f=127
setup CPU priority to long run, include all test, and Power Supply Test too, VGA Heating and toward included.
freezing may come from RAM too or to be software related. get Memtest86 (use test N5 only to test ---c,1,3,5 keyboard shortcuts from a program, lets make 20 loops on test N5, ensure no errors there occur)

Similar Messages

MSI P965 Platinum, system won't boot only when ICH8R is in RAID

So I couldn't get my system to boot properly when I have the ICH8R in RAID 1 mode.
I have the boot drive on a single, non-raid Wester Digital 250gb Cavair HD on the ICH8R.
Installed XP Pro SP2 with the ICH8R in IDE mode. I installed in IDE mode beceause I was unable to install XP on my single drive when ICH8R was in RAID mode. I installed XP in IDE mode, did all driver updates, then put the ICH8R into RAID 1 mode for my other data drives and the system will post, start to boot and get to the Windows XP boot screen then the system just restarts before the boot completes. It does it in normal boot mode and safe mode as well.
With the ICH8R in IDE mode everything boots/runs fine.
The problem is, I need the 6 SATA RAID controllers on the ICH8R as I have 3 RAID1 arrays.
I've done all the updates to windows, motherboard bios, Highpoint RocketRaid bios update, tried every mode on the ICH8R, unplugged the Highpoint Rocket Raid, left it plugged in with no drives plugged in, disabled the Jmicron controller, everything I can think of.
Any help would be appreciated.
I did not do the windows floppy driver install for the ICH8R when I installed XP, but I have not had to do that in the past with the ICH7 on my old motherboard so I assumed I wouldn't here as I've been told it's just if you are installing windows on a RAID.
System:
MSI P965 Platinum
Intel Core 2 Duo 6400 CPU
(4) 1gb OCZ Gamer Extreme DDR2 PC6400 RAM
Windows XP SP2
High Point Rocket RAID 2300 PCI Express x1 RAID card
Asus nVIDIA GS7300 PCI Express Video card
Drives on ICH8R Controller:
Boot Drive: WD Cavair 250gb SATA2
DVD: Some sony 16x DVD - SATA
RAID1: (2) Seagate Barracuda 320gb SATA2 HD's (setup on previous motherboard on Intel ICH7 Controller)
(2) Seagate Barracuda 500gb SATA2 HD's
High Point Rocket RAID 2300 Controller:
(2) Seagate Barracuda 500gb SATA2 HD's

The problem that you are having has nothing to do with your mainboard.
Once you decide to install Windows XP SP2 when the ICH8R controller is in IDE mode, Windows will give you a bluescreen once you switch to RAID mode after the installation is done because it is to stupid to change to the proper driver. Consider this as normal behaviour.
You have basically three possibilities:
1. Reinstall XP with integrated SP2 and integrate the Intel ICH8R RAID drivers using a floppy disk
The latest drivers can be found here.
As I understand, you have already tried that. I if you don't feel like trying this again, have a look at this:
2. Slipstream Intel ICH8R SATA RAID drivers using NLITE or XP ISO BUILDER and try to install again with a self-made install CD that already includes the proper drivers (no floppy needed)
Use google to find one of the tools I mentioned. The procedure is free, perfectly legal and easy to do. Guides for this can be found all over the internet
3. Switching to RAID mode without having to re-install Windows XP
If you are still using your existing installation, that was done when the controller was in IDE mode, the follwing trick may work for you.
I posted a little guide on how to switch from IDE to AHCI mode without having to re-install XP. Have a look at the guide. The procedure is essentially the same for RAID. The only difference is the content of the REG-File that you have to make.
Guide: HOW TO switch from IDE to AHCI mode without having to reinstall Win XP (GUIDE)
Use the following content for the REG file instead of the one I put up in the above thread:
Quote
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CriticalDeviceDatabase\pci#ven_8086&dev_2822&cc_0104]
"Service"="iaStor"
"ClassGUID"="{4D36E97B-E325-11CE-BFC1-08002BE10318}"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStor]
"Type"=dword:00000001
"Start"=dword:00000000
"Group"="SCSI miniport"
"ErrorControl"=dword:00000001
"ImagePath"="system32\\drivers\\iaStor.sys"
"tag"=dword:00000019
"DisplayName"="Intel RAID Controller"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStor\Parameters]
"queuePriorityEnable"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStor\Parameters\oromVersion]
"MajorVersion"=dword:00000006
"MinorVersion"=dword:00000000
"HotfixNumber"=dword:00000000
"BuildNumber"=dword:000003fe
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStor\Enum]
"0"="PCI\\VEN_8086&DEV_2822&SUBSYS_B0001458&REV_02\\3&13c0b0c5&0&FA"
"Count"=dword:00000001
"NextInstance"=dword:00000001
The procedure works perfectly well in most cases (but not always).
I hope one of these three "methods" will work for you.

K8N Neo2 Platinum System Freeze

Here's my issue: A complete system freeze that happens after ten minutes or 2 hours (or anywhere in between). There is no pattern (except that it seems more likely to happen under more intensive apps).
My motherboard and processor have both been RMAd once. The AMD rep confirmed that my processor appeared to be unstable under high stress (uhh, never heard of this before). He said that it was a very unusual problem, and they promptly sent me a new one. I tried the new processor with the same mobo and had the same problem. I then RMAd the mobo. The MSI reps sent me a new motherboard but never said exactly what was wrong with my old one. Now, I'm still having problems (I just put the computer together this evening).
I've heard the same stuff in other threads about memory timings and 12V rail issues. I guess I could try to RMA my four sticks of RAM and power supply, but I somehow doubt that will fix things.
Note also that I have built a system almost identical to mine for my brother, and he has no system freezes. The differences are that he has only two sticks of the Crucial RAM, is using AUTO voltage, has 1T/2T set to AUTO (always loads as 2T), and has a PC Power and Cooling power supply. Aside from that, the systems are identical. I have tried his RAM settings and still experience freezing.
I've been running now for almost 20 minutes with a record of almost 1 continuous hour tonight.
I've never had a freeze like this before - no errors, nothing in the event logs, video stays on screen, fans are running, but everything else stops cold. Very strange.
I am really beginning to regret using this platform. I heard all the hype and decided to go for the AMD/MSI combo eventhough I've always used INTEL/ASUS or INTEL/SUPERMICRO before. I guarantee you that I wouldn't be having these issues with either of those combos. I really need to have a stable system for my primary workstation. I guess my mood can be best described as upset with a little confused and angry thrown in.
Any help is appreciated.

I completely removed my PSU from my system (disconnected everything) and benched it as per Antec's explicit directions. Here's what I found:
3.3 Volt Rail (32A): I have 3.36V
5 Volt Rail (40A): I have 5.11V
12 Volt Rail (30A): I have 12.01V
These findings, of course, have not ruled out the power supply being at fault, and I still intend to send off my additional RAM to my brother for testing tomorrow.
The reason why I haven't sent it off yet is that I was kind enough to play along with MSI tech support and try BIOS 1.36 (1.3B6) which is date-stamped earlier than my 1.3 final release. The 1.36 version did nothing for my stability problems, and I am going to attempt 1.37 tonight (I understand that that is supposed to be a more recent version).
Quote
Originally posted by Paul Foster
We are merely trying to help you yet you won't even try what we suggest to resolve your problem.
Quote
Originally posted by Paul Foster
Furthermore, I really don't care if it's the mobo that is at fault or not.
Quotations are sometimes more revealing when they placed are back-to-back
Quote
Originally posted by GrumpySmurf
assume that EVERY COMPONENT is bad and that it was assembled incorrectly
...such as memtest...
Grumpy, I've RMA'd both my motherboard and processor. I've tried memtest (it ran perfectly), and I've rebuilt this system at least three times in the course of all of this mess. Thanks for the feedback. Hopefully we'll get to the bottom of this nasty little bug soon!
Quote
Originally posted by Paul Foster
In case you haven't figured it out by now we have absolutely no say one way or the other whether or not you can convince your vendor to RMA the board.
Been there, done that. I RMA'd it a couple weeks ago. The trouble is, the board has the same problems.
I would really like to thank Novablade for his support in this. It's good to have a little sympathy from somebody who has the same board and the same problem.

MSI K8N Neo Platinum | system freezes!

Hi,
I recently bougt a MSI K8N Neo Platinum and an A64 3200+ Clawhammer Boxed. I was looking forward to low temperatures and a stabile motherboard, but I haven´t been that blessed yet. During random cpu loads, I get system hang-ups. Wether it´s running iTunes, CS, Sisoft Sandra, FarCry or nothing at all, the system sometimes stops responding.
I´ve updated to 1.2 BIOS, and I´ve downloaded the unofficial 1.33 BIOS from this forum , haven´t tried it yet, though.
MSI Corecenter tells med that the CPU temp gets above 55 degrees under full load. Atually, I had up to 70 degrees until I installed a third case fan. But the sys temp reports from 45 to 50 degrees. And I guess this is the little "MSI"-marked heatsink´s fault. It gets burning hot.
Could the system temp be the cause of my hang-ups?
Hoping for tips and possible solutions.
Btw, sorry for my norwegian-english

Hi,
I recently bougt a MSI K8N Neo Platinum and an A64 3200+ Clawhammer Boxed. I was looking forward to low temperatures and a stabile motherboard, but I haven´t been that blessed yet. During random cpu loads, I get system hang-ups. Wether it´s running iTunes, CS, Sisoft Sandra, FarCry or nothing at all, the system sometimes stops responding.
I´ve updated to 1.2 BIOS, and I´ve downloaded the unofficial 1.33 BIOS from this forum , haven´t tried it yet, though.
MSI Corecenter tells med that the CPU temp gets above 55 degrees under full load. Atually, I had up to 70 degrees until I installed a third case fan. But the sys temp reports from 45 to 50 degrees. And I guess this is the little "MSI"-marked heatsink´s fault. It gets burning hot.
Could the system temp be the cause of my hang-ups?
Hoping for tips and possible solutions.
Btw, sorry for my norwegian-english

P965 Platinum IDE/SATA BIOS settings

Hi all,
After playing with my system I finally managed to find a proper setting for my SATA hard drive and IDE DVD-RW. If you want to meke this kind of configuration working first of all download the latest JMicron driver from MSI website. Then disable IDE as a master, put the SATA cable to the SATA socket no.1. In this way your DVD/CD will be working as a slave while the HD is a master. In this configuration the time to load windows is the shortest and there is no lag when using the DVD. The transfer DVD to HD is also excellent.
Good luck.

Please can you clarify what you mean when you disable IDE as master - is this in windows or bios? ??? The potential bios options are as follows:
1. On board raid controller
Setting to IDE : I get the DVD RW Recognised as a IDE device and burning capabilities (windows uses the standard IDE drivers not Intel or jmicro)
Setting to RAID: windows recognises the DVD RW as a SCSI device but I don't seem to get any burning facilities with the device (windows uses the jmicro SCSI driver)
2. On chip ATA devices
2.1 IDE master enabled : DVD RW works OK including burning capabilities
IDE master disabled : DVD RW works OK but cant burn a disk
2.2 Setting SATA#1 to ACHI rather than raid Windows hangs (blue screen) during boot up
Setting SARA#1 to RAID windows boots OK and hard drive recognised as ATA drive
(2.2 I know is caused by the fact that I set up the drive as a RAID drive during windows set up so no problem there.)
System specs
BL2KIT6464AA663Description: 1GB kit (512MBx2), Ballistix 240-pin DIMM Upgrade for a MSI (Micro Star) P965 Platinum System
Core 2 Duo E6400 S775 2.13GHz
GF 7600GT 256MB DDR3 PCI-E DVI
SONY : 18x DVD+/-RW 12X RAM blk drive
SAMSUNG : P120S 250GB S300 7200RPM 8MB
Alien Gaming Case 480W - Black
MSIS775 Intel P965 ATX Audio Lan

P965 Platinum freezes

This is my first build, so I expect I've done something stupid...I just cannot figure out what it is.
I've got:
Motherboard: P965 Platinum
CPU: Intel E6750 @2.66MHz
RAM: 2x1G Corsair XMS2-6400 DDR2 800MHz 5-5-5-12 channel 1&3
Power:Antec TP3-650
HD:Western Digital Caviar 160G SATA
IDE Samsung CD/DVD
EVGA 8800GTS 320mb
OS: Windows XP sp2
Bios 1.4
I loaded Windows and the nvidia drivers and but after I rebooted the system the thing started just freezing after about 2 minutes. No mouse. No keyboard. Nothin. Happens in both windows and bios screen. If I try a soft reset from a hangup it'll hang again before it gets to windows, sometimes on the MSI splash screen and sometimes on the JMicron anykey screen. Same if I try to cycle the power quickly, which made me think it was a memory issue somewhere...Cleared CMOS, didn't work. Reformatted and reinstalled windows. Didn't work. Tried running w/ 1 memory stick, didn't work. Tried with the other memory stick, didn't work.
Any ideas on what to try next?

I have the same board and RAM - i can tell you that they are running great together, if you have any errors with the Corssair, just go return it for a new. They must not have any problems running at 800 Mhz with 5 5 5 12 at 1.9, i run them at 1:1 at 800Mhz with 4 4 4 12 and 2.05 V (2.03 with the Vdrop on the motherboard). So just replace them, this is a Corssair, they just don't make errors that's why we are buying them

K9N2 SLI Platinum: LED Codes and System Freezes

This morning I was working to resolve an issue with system freezes I have been having over the last few days. Upon restarting the computer I noticed that all four of my LEDs are currently red. If I remember correctly, this indicates a CPU issue. Due to this, I believe that the system freezes are being caused by the CPU, however I have yet to notice any issues other than the occasional freeze. According to CoreCenter my CPU temp idles at about 40-43c and peaks at about 50c when gaming, so I do not believe that the CPU is overheating. Is it possible that the CPU is still the problem if it is not overheating and I am not noticing diminished performance?
I have had this system over a year and have never had these issues before, nor have I replaced any hardware. The only software changes have been Windows updates and games. Nothing major. I am currently using Comodo and SuperAntiSpyware for my firewall/antivirus/antispyware programs.
If any additional information is needed, please ask. Thank you for your time.

>>Posting Guide<<

P965 Platinum and E6600 won't go to 3GHz

Hello,
I have a MSI P965 Platinum and a E6600. Currently I have two sticks of Corsair Value Select 1GB PC-5300 RAM, rated at 667Mhz 5-5-5-15.
The E6600's stock is 2.4GHz, and I want to go to 3GHz. This should be dead simple - not only can the E6600 usually clock much higher, but 3GHz will only require a 333Mhz FSB (9 x 333), which means my RAM doesn't have to be overclocked at all since it is rated for 667MHz DDR2. I should be able to obtain 3GHz with a nice comfortable 1:1 FSB:RAM ratio without stressing the Corsair Value ram beyond specifications.
However, it just won't work. I seem to be having RAM instabilities at 667MHz 5-5-5-15 and 333Mhz FSB. The reason I say RAM is because Memtest86 freezes, and SuperPi has a 'not exact in round' error in 16M and 32M - which apparently means there is a problem with memory stability. Now, I know this sounds like the RAM is faulty, but I don't think it is, because when I run stock 266MHz FSB, the system is fine at 4:5 divider to make the RAM 667Mhz. It's only when I increase the FSB (and not the RAM at all) does the system become unstable. At 266MHz FSB and 667MHz RAM, my system will pass any stress test, but not at 333Mhz FSB and 667Mhz RAM.
I've upped the CPU voltage 3 notches to around 1.350 or so under load. My ram is at 1.9v, although I tried 1.95v too. I didn't touch the chipset voltage (should I?). My temperatures seem ok - I'm only using the stock Intel cooler, but it should be able to handle 3GHz fine. It hovers around 48c idle, 60c load according to Everest Ultimate (before it crashes in SuperPi), so it doesn't appear to be overheating while overclocked. Not great tempts but acceptable.
However, there are two things I've noticed:
- In the BIOS, if I select CAS to be 5 or 6, CPUZ still reports my ram at CAS3 (which my RAM can't do at 667Mhz), or 3-5-5-15. However if I select CAS4, it reports CAS4 properly (still unstable though), or 4-5-5-15. This is only a problem when I overclock the FSB - at stock FSB, the CAS timings are reported correctly. It could be an issue with CPUZ, but I doubt it. If there is a bug with the P965 Platinum not setting the CAS right when overclocking, this might explain why I'm having RAM stability issues even though I'm not overclocking the RAM - i.e. because the board is not using the right CAS setting. Is this a known bug? Also, I tried Auto SPD but it tried to use 4-4-4-12 at 667MHz (again, which this RAM won't do).
- When I run 333Mhz FSB and 667MHz RAM, the POST shows some sort of error message about the board not supporting CPU's with a 267Mhz FSB or something (which is weird, because 266Mhz is the stock speed *shrug*), and that it's resetting it. Sorry I can't recall the exact error off hand, but I can try the overclock again and provide it later on if needed. Anyway, despite the error message, the overclock still applies - it will boot into Vista 64-bit at 3Ghz, it just won't pass any stress test.
Is it possible a BIOS update could help me? I run V1.4, and even though I know there is a V1.8 now, no newer version mentions anything about fixing overclocking issues. I don't like to update my BIOS unless necessary (and I don't even have a floppy drive anyway, would need to figure out how to do it via USB).
Thanks for any help. I'm certain my RAM isn't faulty and I'm certain my CPU should be able to reach 3Ghz surely. I'm also pretty sure heat isn't an issue. I think maybe the board is trying to force CAS3 when FSB overclocking or something? That's my guess anyway.

Thanks for the reply!
Sorry, I should have mentioned I was definitely achieving 1:1 - I recall the confusion over why my RAM was trying to be 800+MHz at 667 and then I realized 533 actually meant 1:1, 667 4:5 etc, so I am definitely running at 533/1:1. I doubt this RAM would even post at 800+ MHz.
So updating the BIOS may help? Ok thanks, I guess I will update then. I don't see it in the "fix" list though on the site. Is there a way I can get a *full* fix/enhancement list for 1.5, 1.6, 1.7 and 1.8 so I know exactly what I'm fixing going from 1.4 to 1.8?
Also, does MSI support LiveUpdate BIOS in Windows Vista 64 yet? And if not, is there an official way to update via a USB stick? (no FDD here).

P965 Platinum, need to clear cmos to boot (every time)

Hi
First off, the hardware:
MSI P965 Platinum (MS-7236) Latest BIOS (1.3)
Intel Core 2 Duo E6600
Arctic Cooling Freezer 7 Pro
Corsair TWIN2X 6400 DDR2, 2048MB CL4
Asus GeForce 7950GT
Creative SB X-Fi XtremeGamer
Antec Performance One P150 Miditower (430W PSU)
The system has bin working good for the last two weeks, then two days ago the system wouldnt boot. It starts for 1 second or less (lights and fans started) and then it dies. I made no changes (hardware/software) to the system before it happend.
So I made a few searches in this forum and found someone with the same problem (not the same motherboard), someone suggested to clear the cmos, which worked, it now boots and works fine.
The problem is that I need to do that every time I want to boot the computer! Really annoying... An upgrade of the BIOS did not help.
Any ideas?

Setting your CAS Latency to 4 actually makes it run at CAS Latency 3, an issue caused by the current BIOS versions. Try running your memory at CAS Latency 5-5-5-15 and 800 MHz for a while, see how it works out. You might want to run Orthos, Prime95 or Memtest to test for stability.
At what time during boot does your system hang? Any info on the D bracket?
Pressing Reset button 4 times with about 10 second intervals (if system hangs during POST) should set FSB and memory back to defaults, a little trick feature of this board that may come in handy...

P965 Platinum shutdown and driver problem.

Hi all.
I purchased the P965 Platinum a few days ago, and I got two problems.
1.
My computer will not turn off the power when shutting down. I got the message: "It's now safe to turn of the power"
2.
In Device Manager i got a "!" in front of the "Intel(R) ICH8 Family PCI Express Root Port 1 - 283F.
I got the latest inf-files and latest BIOS.
Anyone got a solution?
Cheers...

Changing the HAL made my computer freeze and operate very unstable.
But I've reinstalled XP and NOW IT WORKS!!!! YEAH!!!
My computer is recognized as an ACPI Multiprocessor PC, and there are no errors in the system device section.
It must have been the flashing of the BIOS that did the trick.
Thanks for all your answers guys.
I'll go back to loving my new computer now..

BSOD / Lock-ups with new Q9550 in P965 Platinum

MSI P965 Platinum Mobo
E6700 CPU, recently upgraded to Q9550
Zalman Cu heat sink + fan.
4GB Corsair 6400 C4 (4-4-4-12 800 MHz)
MSI 8800 GTX graphics
Auzentech Meridian sound
2 x 36GB Raptors RAID 0 (System)
2 x 250 GB Western Digital Caviar WD2500KS RAID 0 (Data)
Corsair HX620W PSU
All drives attached to the ICH8R Intel RAID controller.
BIOS: 1.8 (latest)
Vista Ultimate 32 bit SP1 + latest patches
Intel Matrix Storage Manager v8.6
Hi all,
I have run with the above hardware specification since Jan 2007 without experiencing any hardware problems at all. Two weeks ago I upgraded the CPU from an E6700 dual-core to a Q9550 quad. I was a little concerned about doing this, because the P965 supports a max FSB of 1066 and the Q9550 is rated at 1333. In any case, I Googled around and found that some flavours of the Q9550 had been tested on my mobo (http://www.cpu-upgrade.com/mb-MSI/P965_Platinum_(MS-238).html) and also MSI list the Q9550 stepping C1 as being compatible so I took the leap.
Early indications were good - Vista detected the new chip and I rebooted when prompted. However, in the space of two weeks I have experienced around one or two BSODs per day STOP 101 or 124 codes. Hmm!
I have switched back to my trusty E6700 chip and the system is then as solid as a rock. I see 3 possibilities here:
1.The Mobo website (MSI P965) lists the Q9550 stepping type C1 as being compatible. There is no mention of E0 or C0 which seem to be the other two variants. I have no idea which stepping type mine is as the product numbers for the Q9550 chips are all the same (EU80569PJ073N or BX80569Q9550) regardless of whether it is a C0, C1 or E0 stepping. Is there any way to tell which on I have - I tried with CPU-Z but didn't spot the stepping type? In any case, could this be the problem or am I off-base?
2. It's possible I have a faulty chip. How likely is this do you think? I could ask for a swap with Novatech but could be back in the same boat, and they will reject the return unless it is 'proven faulty'.
3. I need to mod the clocking on my rig to support the Q9550. If so, can anyone advise on what I should do?
I doubt the problem is caused by an OS factor as I ran some tested in an XP pre-boot environmet and still got the lock-ups.
What should I do? i don't really want to ebay the chip at say a £50 loss if i can help it.
Many thanks in advance.

Quote
I have no idea which stepping type mine is as the product numbers for the Q9550 chips are all the same (EU80569PJ073N or BX80569Q9550) regardless of whether it is a C0, C1 or E0 stepping.
No, the OEM Order Code is different, and the sSpec Number also.
Have a look at these links
Q9550=SLAWQ=C1--> http://processorfinder.intel.com/details.aspx?sSpec=SLAWQ
Q9550=SLB8V=E0 --> http://processorfinder.intel.com/details.aspx?sSpec=SLB8V

P965 Platinum

BIOS Sign-on message: MSI P965 Platinum A7238IMS V1.5B1 032207 (Date: 03/22/2007)
Attachment name: A7238IMSv151.zip
BIOS Sign-on message: MSI P965 Platinum A7238IMS V1.5B2 040407 (Date: 04/04/2007)
Attachment name: A7238IMSv152.zip
BIOS Sign-on message: A7238IMS V1.5B3 042007 (Date: 04/20/2007)
Attachment name: A7238IMSv153.zip
BIOS Sign-on message: A7238IMS V1.5B4 053107 (Date: 05/31/2007)
Attachment name: A7238IMSv154.zip
Note: P965 Platinum.rar contains A7238IMSv151.zip, A7238IMSv152.zip, A7238IMSv153.zip. (B1,B2,B3 versions.)
Extract the P965 Platinum.rar to desired folder, then execute our Tool, and point to desired BIOS version .zip archive when asked.
A7238IMSv154.zip (B4 version)
Make and ensure PC is stable before proceed. Remove any OC temporary if you have.
Use Beta or Modded BIOSes at own risk!
flash BIOS from USB key, by using our Tool(easy & safe way to flash):
MSI Forum HQ USB Flashing Tool

I am uploading the latest BETA BIOS Release for the P965 Platinum: A7238IMS.193 [=v1.9b3]
Changelog [A7238IMS.180 -> A7238IMS.193]:
- the POST could show 4096MB when installing 4GB memory, but BIOS System Information only displayed 3328MB
memory size.
-fix installing 1TB hard disk, when configuring sata mode as IDE, the bios shows 1000GB, but post shows 100GB. the bios and post both show only 100GB in AHCI mode
- Support Intel E8400 CPU [E0]
Source: http://www.msi-forum.de/index.php?page=Thread&postID=717266#post717266
Note: This BIOS will also support the E8500/E0, the Q9550/E0 and probably the Q9650/E0.
However, use it at your own risk, as always.
>>Use the MSI HQ Forum USB flasher<<

Windows XP-Pro will not install on my new P965 Platinum

I hope someone can help me with my problem.
It seems that everytime i try to install Windows XP-Pro after the initial
drivers setup i get this Error Message:
A problem has been detected and windows has been shut down to prevent
damage to your computer.
If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, Follow these steps:
Check to be sure you have adequate disk space. If a driver is identified
in the stop message, disable the driver or check with the manufacturer
for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS
Memory option such as caching or shadowing. If you need to use Safe Mode
to remove or disable components, restart your computer and press F8 to
select Advance Start up options, and then select Safe Mode.
Technical Information:
*** STOP: 0x0000007E (0xc0000005, 0xF78350BF,0xF7C81208,0xF7C80F08)
*** PCI. sys-address F8350BF base at F782E000, Datestamp 3b7d855c
This is a new build with a Samsung Spinpoint SP2504C SATAII Drive but
when this occurred i thought that it might be the drive that was the
problem.So i therefore put it i my Old PC and tried to install Windows
XP-Pro onto it which i did with no problems at all.
I then put the drive back in my New PC where it Booted Up First Time and
runs OK and i have even installed Software onto it.In fact i am using at
this very minute as i type.
Unfortunately when i still try to Reinstall Windows XP-Pro on my New Build
with my P965 i get the same Error Message as above.
Can anybody please help.
Thanks
P965 Platinum
Intel Core 2 Duo E6300
Samsung Spinpoint SP2504C SATAII
Corsair 1GB DDR2 Twin2X(5x512MB)
inno3D GeForce 7600GT
Creative Sound Blaster X-Fi Extreme Music Sound Card
NEC ND-3520 DVD
Arctic Cooling Freezer 7 Pro
Thermaltake Toughpower 600W
Thermaltake Tsunami Dream Case

Quote
I hope you don't mind me asking this question for Jack the Newbie.
You say i have to use a Windows XP-Pro Install-CD that includes SP2 as well as the JMicron driver for the JMicron IDE-Port which i have my Optical Drive connected to.I know this is telling me how to fix my problem, but what i would also like to know is WHY do i have to install it with SP2 & the JMicron driver like this on my P965 when it installed on my old pc with just the XP-Pro Install-CD.
Your Windows Installation CD should be as up to date as possible, especially for newer hardware. SP1 is from 2002, SP2 was released in 2004. Neither SP1 nor SP2 install CDs provide the proper drivers for the JMicron chipset used on your mainboard. I cannot give a detailed list about the differences between SP1 and SP2. I just know, that there are a lot of problems when people do not use SP2 on Intel 975/965 Chipset-boards which where released in 2006.
When you say that your installation works fine on your old PC I believe you. It worked on my old Laptop too. However I was not able to install XP Pro on my 975X-board without SP2 at all until I upgraded my Installation CD.
Quote
Garfield,
I had exactly the same problem--because I had my optical drive hooked up to a Promise IDE controller, rather than to a mobo IDE connection. Turns out the Promise will read and write the optical drives OK, just won't boot from them properly. And, somehow, that affects Windows Setup.
I don't know anything about the JMicron and the need for SP2. But, as you can see from my sig, I'm using XP Pro SP1, and once I moved my NEC 3500 back to the mobo IDE (as secondary behind my IDE hard disk) everything worked like a champ.
Just my $.02.
Stahlwird
To relate Garfields problem with your solution is a mistake. Your board does not use any JMicron hardware, has NVidia chipset instead of Intel and an AMD CPU. Your are talking about a totally different Setup here.

P965 Platinum, Vista, and Raid

I spent a good couple of hours skimming the boards yesterday trying to set up my two new 320 SATAII hard drives in a RAID array. I ran into a ton of trouble, but then finally figured out part/all of my problem and got things working. I figure this information will be helpful for anyone who is trying to do the same. I'll post the most useful links I found at the end of this post as well...
heres what i'm working with:
MSI P965 Platinum
2gb OCZ DDR2 800MHZ 2 dimm kit
36.7 WD Raptor SATAII (as system drive)
Intel Core 2 Duo E6700
Sapphire X1650 PRO 512MB PCI-Express
Antec TruePower TRIO 650 650W Power Supply
promise technology ultra ata 133 tx2 (the source of a ton of trouble)
originally i had vista ultimate x64 installed on a 36.7 gb raptor that was performing ok (once i did the extremetech suggested reghacks for lowdiskspace and 8.3ntfsfilenames), but not as well as my friends new computer with a blazing fast 500 gb stripe.
my bios was configured as such:
on board raid controller: ide
on chip ata devices -> sata 1 config: enhanced
...configure sata 1 as: ide
...sata 2 configuration: enabled
i shut down the computer, and changed
on chip ata devices -> configure sata 1 as: raid
then i was able to get into the raid setup with Ctrl + I, and set up my array. Here's where I ran into my first problem. I figured I wanted a raid 0 because I don't care soooo much about my data being lost, and i have never had a hard drive die on me (knock on wood) in the past 8 years (guardian angel). So setting up my array was working fine, except for i hadn't anticipated that i would have to choose an ideal strip size. The board suggests 128k, but after much deliberation I decided since I wanted the speed benefit for my OS and programs, I wanted 32k strip size; but having a 640 stripe for just the OS and programs seems huge, so out of curiosity I tried setting up two raid arrays (both across the same drives). The first was a 100gb raid 0 with a 32k strip size and the second was a 496.2 raid 0 with a 128k strip size. This worked fine, but then I got to thinking... can I set up the 100 gb array as a mirror? If so, then I get the best of both worlds since I can secure all my OS/settings/programs/documents, but I'll have a super fast (respectively) 400 gb drive for ephemeral memory and expendable data (replaceable stuff like ripped dvds, downloaded music and programs, downloaded anything...). This would all be at the expense of 100 gb which certainly seems worth it at this case because I wouldn't have to worry about the possibility of losing all my data like everyone seems to cry about all over the internet when talking about raid stripes. So i set it up, this worked fine... next step boot into vist ultimate and start installation.
Here proved my most annoying step, as my first problem occurred when I couldn't find the dvd/cd drive in the boot sequence menu. I saw the usb card reader drives, my raid arrays, and my raptor... but no dvd/cd drive (of which I had two connected). After scouring the web about that darned Jmicron chip, it appeared as if the bios cannot see the PATA drives on this board and I would have to try pressing F8 at the jmicron bios screen. THIS IS COMPLETE MISINFORMATION.
As stupid as it is, the real problem is that the boot sequence only displays 6 (i think it's 6) bootable media, and if you have anything else it just doesn't show it. This gave me the impression that the bios was unaware of my cd/dvd drives connected to the IDE controller. As soon as I unplugged my card reader, the dvd/cd drives appeared in the boot sequence... thank gawd because...
i had tried plugging my dvd/cd drives into the promise ata controller (which i already know lacks a vista 64bit compatible driver), which actually allowed me to boot into the vista setup whereupon I was asked (I did NOT have to press F6, even though everyone seems to think they have to) to install the driver for the dvd/cd controller (I assumed and was right that it was asking for the promise ata controller driver). I put the most recent drivers from their website on a usb stick, plugged it in, and the driver worked and then setup was able to see my dvd/cd drives (which is weird because how did I get to that point if it couldn't?).
Then setup said it couldn't find any drives, so I figured the problem was with the driver for the ICH8R intel raid controller. I downloaded drivers from MSI's website, intel's, and a bunch of others, and NONE of them worked. Setup would install the drivers, but it still could not see any hard drives attached to it. I'm not sure what caused this problem, but my best guess is that it had to do with the promise card being plugged in.
I gave up on that and figured I'd try something else, maybe the promise card was causing the problem. So I tried changing the ports that all my sata drives are plugged into. The two new 320's were on 0 and 2, and I also had a drive on 3 4 and 5. I read somewhere that intel had some array issues on 0 1 and 2, so I tried setting my 320's on 4 and 5 and moved my other drives around it. This is also when I had the idea to remove my card reader and pull out the ultra ata 133 tx2 card.
I was able then to see the dvd/cdrom in the boot sequence, put it first, and boot into vista setup. VISTA ULTIMATE DID NOT ASK ME FOR ANY DRIVERS AT THIS POINT. I'm not sure if it was the sata ports I had my drives plugged into or not, but at this point vista setup saw all my drives and I chose the 100 gb array and installation went smoothly.
Excellent… now I just have to install photoshop and see if it loads in 4 seconds like on my friends new computer with the stripe. If not, then I'll probably just cry.
Hopefully I've covered enough of the keywords in this description that anyone who has this problem will easily find this page. Remember:
JMICRON IDE DEVICES CAN BE SEEN BY THE BIOS
VISTA SETUP DOES NOT NEED ANY ADDITIONAL DRIVERS TO INTERACT WITH THE RAID CONTROLLER
SORRY IF THIS WAS A TON OF INFORMATION BUT AFTER ALL THE TIME I SPENT TRYING TO FIGURE THIS OUT I FEEL LIKE NO ONE HAD POSTED A FULL BLOWN SOLUTION
Hope this was helpful

I have the very same issue except two things. When I try to see why it will not load the Array I find that the first drive (Maxtor 6V160E0) is red and considered to be bad. Did you happen to notice if your system showed the same thing?
I have moved the drives around and it still corrupts the Maxtor 6V160E0. I have not tried to move them to the end of the SATA connections. I will try that and see what happens.
Other thing was the JMicron would see my NEC DVDRW, but thought it was a ACSI and it would only read at 12X. It even stated that in the OS. I then was told by the Techs that they have not had alot of luck with NEC drives. So, I purchased a LiteOn SATA II DVDRW, connected it to the JMicron SATA connector and it came alive. I then found it to turn out worthless DVD's and CD's. Not even that Drive would read them after burning. I got so ticked about the JMicron I just shut it off in the BIOS. I hooked up the drive to the #4 port and whala, no more problems with burn. Now it reads, writes, and re-writes at the stated speeds (also I needed to update the firmware twice since I purchase the drive. The MS updates did something to it and the new firmware fixed it.). I have never been able to get a drive to work correctly on the JMicron no matter who made it.
I sure hope that MSI has scraped any board that will ever use that controller. JMircon is not my friend!
I am going to get 2 more SATA II drives and try this without having to backup all my data.

New Computer with the P965 Platinum

Hello. I'm new to computer building. I'm tired of Dell. I just ordered the following setup:
1 Thermaltake Bach VX Mid Tower Computer Case
1 Thermaltake Purepower 600W Power Supply
1 MSI P965 Platinum Motherboard
1 Intel Core 2 Duo E6700
1 ZALMAN 9700 CPU Cooler
1 Mushkin eXtreme Performance 2GB (2 x 1GB) DDR2 SDRAM DDR2 800
1 EVGA GeForce 8800GTX
2 SAMSUNG 500GB 7200 RPM SATA 3.0Gb/s Hard Drive
1 SAMSUNG 18X DVD±R SATA DVD Burner
1 ASUS Black SATA DVD-ROM Drive
1 Microsoft Windows Vista 32-Bit Ultimate
Did I screw anything up? I was wondering if I will be able to assemble the computer and have it boot the first time. Or should I expect problems? Does anyone have any insight or wisdom for me as to what I should expect?
I had a few specific questions:
1.) RAID0 configuration: Is there more than one RAID controller? If so, which is better?
2.) Windows Vista (32 bit) installation: Is there anything I should do before installing Vista?
3.) Overclocking: After the dust settles I want to mildly overclock my CPU, GPU, and RAM. Does anyone have any recommended overclock settings or links on how to do this?
Thank you.

Why overclock? Mainly because of intellectual curiosity and because faster is better all else equal. It's like Spinal Tap - I want my volume to go to 11!
Thanks T_smith for the overclocking how-to, but it appears my BIOS options on the P965 are different that yours. I will start a thread in the Overclocking forum.
My computer runs great and is fast. It's been quite a learning experience so far. You guys have been a lot of help. Thank you.
I created a bootable USB drive (definitely good to have around) and flashed the BIOS to 1.5b3.
At boot time, the computer beeps once for every USB device that is plugged into the computer. Is there a way to disable that beep in the BIOS? I have a USB mouse and keyboard and it's a bit annoying to listen to the beeps.
I installed CPU-Z. I got a scare to see my CPU idling at 1.6 GHz instead of 2.67 GHz (6 multiplier vs. 10 multiplier). Then I realized it was completely normal because of Intel SpeedStep.
I installed MSI DualCore Monitor, nVidia nTune, CoreTemp to monitor my temps.
Here are my temps:
Closed case (messy wires still)
- GPU 68 C
- System 40 C
- CPU 34 C (CoreTemp & DualCore Monitor) vs. CPU 40 C (H/W in BIOS)
Does anyone know why the CPU temp measurements differ so dramatically? SpeedStep?
If I take the side panel off the computer, all temps drop 3-5 C.
I noticed that HDD write cache is disable by default. Do you guys think it's worth enabling? It's a performance vs. data protection question. I don't mind a little data loss in the event of a power failure, but I don't want the OS to become permanently unstable.

P965 Platinum system freeze

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