Packet Loss, CANT FIX! MTU NO HELP!

About a week ago, my internet had slowed down. I tried adjusting the MTU Size, and I've done about every possible size, and whatever I do, I always receive half or less the amount of packets being sent. I have tried disabling all my firewalls but they don't do anything. I've even tried changing my ip to 10.10.10.1. because i have a motorola modem and they said that the defualt ip has a conflict with motorola. My firmware is the latest. I've tried about everything, so if any one says if i tried anything that's very common, ive done it. PLEASE HELP!!

Is it a wireless router?
Try re-flashing your firmware. Be sure to hard reset it after.
By the way, it's normal for the bandwidth to go down when behind a router. Aside from the fact that it increases the path the packets travel, a router's firewall also filters packets before passing it to the client computers. The speed change shouldn't be that noticeable though.

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Hello, i have the errror 1002, i cant fix this PLZ HELP

I have tryed everything.. some 1 pleace help me out here error 1002 is a loop of "restore iphone" than a error comes up that i cant restore...
pleace tell me what to do it have been like this in 5 months now and still aint working :/ pleace respond here / email
[email protected]
Iphone 3gs

Not very helpful but I have the same issue. Plugging in and doing the update via. iTunes will probably work but I find that whole experience annoying (downloading apps not on the Mac, etc..)

ME3600 packet loss problem - reboot to fix.

One of our ME3600 units has developed a problem where we would lose IPv6 Neighbours and OSPFv3 neighbours, followed by the device not passing MPLS traffic. IPv4 traffic suffering bad packet loss.
I discovered that devices attached to the Gigabit ports were receiving errored frames so the ME3600 seemed to be sending out bad frames.
rebooting the device would fix it for a while but it kept happening at regular intervals, usually when the box was carrying more ipv6 traffic.
We have upgraded to the latest firmware which did not help, and performed a full hardware replacement from Cisco only to find we are still seeing the same issue!
there was no configuration change that I could point as being a catalyst for the problem, the most recent thing was enabling ipv6 VRFs, but IPv6 is also carried in the global table while we move some services around.po
Has anyone else experienced similar problems with the ME3600?

This sounds very similar to a problem we have seen across multiple boxes.
I've not noticed whether OSPFv3 neighcors drop, however have seen MPLS stop forwarding and heavy v4 loss. Control plane for v4 seems to stay up (ie v4 OSPF neighbors keep their adjacany) so routes still advertised etc. Performing a shut / no shut of one of the core interfaces will generally result in a complete failure of the interfaces on that ASIC (the two 10G ports in our case) - can't ping adjacent devices after the no shut, but the GE ports still work.
10G ports are core facing on our boxes, and adjacent neighbors see increasing input errors when the issue occurs.
Issue has only been seen during peak traffic times. Reboot fixes the problem.
Did you find any resolution? We've been pointed at CSCui23725, and advised to use the command "platform acl egress-disable". This appears to be working so far.

Packet Loss?? Need help!

Over the past week I've been getting massive problems when gaming online with iRacing. I get halfway through a race and then I get kicked due to packet loss.
I did some ping tests and sure enough im losing between 2-5% of the total packets that were sent. This has made online gaming nearly impossible.
Any help to fix this problem would be greatly appreciated

Hi Jammydogerman,
Welcome to the forum and thanks for posting. Is the problem affecting any other part of the connection? Can you run a speed test at www.speedtester.bt.com and post the results? Can you also run a tracert and post the results of that as well? That will give us an idea of what’s going on.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Help- WDS with Extreme-N & 2x Airport Express with ~ 40% packet loss

So this problem is driving me crazy. I recently moved into a house that has enough metal in the walls (don't ask) to prevent me from using a single base station so I expanded my network as a WDS utilizing an Airport Extreme (mixed NGB mode) and two Airport Express (one as a relay and one as remote). The configuration appears to work normally some times but other times (especially evenings) I get a very high rate of dropped packets between the client notes (which are connected through the WDS-enabled Expresses) and the base station (using a simple ping 10.0.1.1 to check connectivity to the APBS-N). The problem manifests itself from a users' perspective as very long DNS lookups which causes slow page loads in a browser but it's very reproducible via ping.
So far I've tried changing the channels on the network but I haven't seen a huge payoff there. iStumbler reports no additional networks on channel 2 which I'm using, there are some on channel 1, 5, and 13. I've also tried channels 7 and 11. We have no microwave in the house and our cordless phone (5.8ghz) never interrupted with our simpler Express-based network at our old house, n/m the fact that the phone is never in use when we have this problem.
I don't seem to see the problem when I'm local to (in the same room as) the AEBS; it really seems to happen only when I'm on the WDS-enabled remote and/or relay.
Other data points that may help are that the AEBS-N drops out of the Airport utility at the same time. Sometimes isn't gone for 30 seconds, other times for > 30 minutes. The other base stations continue to report "Green" in that they are not having any WDS problems. If I disconnect the remote node the relay will correctly reflect a status of yellow, so I know it somewhat works.
It's an open network (no encryption, open SSID) so it's unlikely that there's an issue there.
Clients include an Apple TV, iBook G4, MacBook, Tivo Series 3, Intel Mini and Dell Latitude D810. Because of the diversity of clients I don't think it's a driver or NIC adapter issue on any of the clients.
Does anyone have any experience working in a similar environment? Suggestions on troubleshooting packet loss (or other performance issues) in a WDS network?
Thanks,
Mike

Hello errorsupply. Welcome to the Apple Discussions!
I suggest downloading a copy of iStumbler. Use iStumbler's Inspector feature (select Edit > Inspector from iStumbler's menu) to determine the Signal-to-Noise Ratio (SNR) at different points around your house, by performing a simple RF site survey. Within the Inspector, note the values for "signal" & "noise" at these locations. Start with your MacBook near the main base station, note the readings, and then, choose the locations where you have the relay and remote base stations.
SNR is the signal level (in dBm) minus the noise level (in dBm). For example, a signal level of -53dBm measured near an access point and typical noise level of -90dBm yields a SNR of 37dB, a healthy value for wireless LANs.
The SNR, as measured from the MacBook, decreases as the range to the base station increases because of applicable free space loss. Also an increase in RF interference from microwave ovens and cordless phones, which increases the noise level, also decreases SNR.
SNR Guideline
o 40dB+ SNR = Excellent signal
o 25dB to 40dB SNR = Very good signal
o 15dB to 25dB SNR = Low signal
o 10dB to 15dB SNR = Very low signal
o 5dB to 10dB SNR = No signal
If the SNR is 20dB+ at each of these locations, then you should be getting reasonable performance from your AirPorts. If less, either try to locate/eliminate the source of the Wi-Fi interference or try relocating the relay and/or remote base station until they are within a 20dB SNR range of the main (and for the remote, of the relay).

After updating my iphone 5s to IOS 8.0.2, I cant get internet on my 3g anymore. Can only get it when hooked to wifi. Tried restore, tried restart, fixed settings. Help?!?!?!?!?

After updating my iphone 5s to IOS 8.0.2, I cant get internet on my 3g anymore. Can only get it when hooked to wifi. Tried restore, tried restart, fixed settings. Help?!?!?!?!?

Hi diamondjill419,
Here is an article that can help you troubleshoot this cellular data issue:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

WRT54G v6 packet loss, plz help!

I have a WRT54G V6 router with 1.01.1 latest firmware. I've noticed that after about 2 days of use, the router starts dropping massive packets. it's on a cable modem feed. What i normally do afterwards, is reset the router (unplug the power cable, plug it back in) and all is well, no more packet loss. I'm not sure what causes this or if the router itself is defective. This is the 3rd time this happened to me and not sure what to do.
Packets: Sent = 1210, Received = 258, Lost = 952 (78% loss)
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 338ms, Average = 5ms
The above is what i got before rebooting the router.
After rebooting:
Packets: Sent = 162, Received = 162, Lost = 0 (0% loss),
pproximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 176ms, Average = 22ms
Took it offline for 15 seconds, plugged it back in and now it's all good. Zero packet loss.
I've also disabled it's wireless capabilities, since I do not use/need wireless, but dont' think this matters.

Hi…….
Well in this case first reset the router by holding and pressing the reset on the back panel for 30seconds. Then reconfigure the router again.
And as you are not using the wireless connection you may disable the wireless connection for the router. Also what you can do is log into the setup page of the router with http:// 192.168.1.1 username leave blank and the password is admin. And on the setup screen lower the MTU to 1396 and then power cycle the whole network. [unplug and reconnect them back in a proper order ]

Help resolving 20-30% packet loss to many sites inc. google and youtube

I've been having issues with pages stop loading, youtube and netflix are not watchable. Netflix will buffer freeze and stop responding. Youtube will load for several seconds then stop buffering. If I refresh the page it will buffer a bit more then stop. Usually to watch a video all the way through you will have to refresh the page 4-5 times per minute of video buffered. Reading forums is also tedious as you have to constantly hit refresh to get pages to finish loading. I’ve been through the standard modem and router reboots, nothing as made a difference.
Sample ping test:
>ping -n 100 google.com
Ping statistics for 74.125.113.105:
Packets: Sent = 100, Received = 76, Lost = 24 (24% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 159ms, Average = 55ms
>ping -n 100 verizon.net
Ping statistics for 206.46.232.39:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 75ms, Maximum = 110ms, Average = 77ms
>ping -n 100 youtube.com
Ping statistics for 72.14.204.136:
Packets: Sent = 100, Received = 71, Lost = 29 (29% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 229ms, Average = 45ms
Speed tests usually report the line around 2MBit. If I connect to the VPN where I work, I do not get packet loss. The fact that the same pings through my VPN do not have the issue leads me to believe its some type of routing issue upstream from my DSLs CO.
Also is there any way I can open an online support ticket that is assigned to a Verizon resource with some chain of accountability. I'm frustrated listening to 10 minutes of automated prompts telling me to reboot the modems to get to a resource that did not understand what I meant by packet loss, then somehow disconnected to start the whole process over again.
Any assistance would be greatly appreciated. Thanks.

#1 Please post the Transceiver Status from your modem.
#2 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a seperate router: What is the brand and model of it?
#3 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) will contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Pressed ctrl T and the screen went all blurry - cant fix it and it is really annoying, can anyone help?

pressed ctrl T and the screen went all blurry - cant fix it and it is really annoying, can anyone help?

if you choose to do this, drag your songs over there, THEN erase them from your itunes library, becasue itunes wont be able to find the songs. After that, you can do
file > add folder to library > my documents/my music/itunes/itunes music, and it will automatically upload all those songs back onto your library

Hello,i have a macbook pro and i just recently downloaded facetime, and now i cant use it, it says An internal FaceTime error occurred,i dont know how to fix it, please help.

hello,i have a macbook pro and i just recently downloaded facetime, and now i cant use it, it says An internal FaceTime error occurred,i dont know how to fix it, please help.

If your webcam is powered by USB, make sure it is attached directly to your Mac and not a USB hub. In my case, I had my Rocketfish webcam attached to a peripheral USB hub and it wasn't drawing enough power to operate at capacity. Therefore, Facetime was quitting on me and giving me that exact error message. Once I attached the webcam directly to my Mac USB port, problem solved. Hope that helps.

How do I fix 100% packet loss?

I have an 8mb connect but i roughly get like 4-5mb. I think i have the homehub version 1 or 1.5.
When i search for servers on Counter Strike Source and team fortress the whole interenet just resets and no servers found. I posted on the steam forums and they said it wass to do with packet loss.
I tried to test for packet loss on http://freeola.com/line-test/ and it says i have 100% packet loss then i tried on http://pingtest.net/ and it was unable to test for packet loss.
How do i fix 100% packet loss?

matrixrory wrote:
I have an 8mb connect but i roughly get like 4-5mb. I think i have the homehub version 1 or 1.5.
When i search for servers on Counter Strike Source and team fortress the whole interenet just resets and no servers found. I posted on the steam forums and they said it wass to do with packet loss.
I tried to test for packet loss on http://freeola.com/line-test/ and it says i have 100% packet loss then i tried on http://pingtest.net/ and it was unable to test for packet loss.
How do i fix 100% packet loss?
Hi. Welcome to the forums.
I tried both, and the freeola one failed with 100% packet loss, but the pingtest site returned 0% packet loss.
I expect the former is being blocked by firewall/router as expected.
Seems like they aren't quite doing the same thing.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

TS3694 i need help!!! my iphone 3gs keeps turning off once every 2-3 months or so, but now i cant fix it!! i have it stuck in recovery mode but everytime im about to finish with the process error -1 comes up!!! please heellpp!!!

i need help!!! my iphone 3gs keeps turning off once every 2-3 months or so, but now i cant fix it!! i have it stuck in recovery mode but everytime im about to finish with the process error -1 comes up!!! please heellpp!!!

If the iPhone was hacked or jailbroken, can't be discussed.
If no, see post above ^^.

Terrible Packet Loss in Game- Please help!

Computing statistics for 100 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Sam-PC.home [192.168.1.5]
0/ 25 = 0% |
1 2ms 0/ 25 = 0% 0/ 25 = 0% Wireless_Broadband_Router.home [192.168.1.1]
1/ 25 = 4% |
2 13ms 1/ 25 = 4% 0/ 25 = 0% L100.WASHDC-VFTTP-126.verizon-gni.net [173.66.228.1]
0/ 25 = 0% |
3 11ms 1/ 25 = 4% 0/ 25 = 0% G1-5-0-4.WASHDC-LCR-21.verizon-gni.net [130.81.213.68]
0/ 25 = 0% |
4 20ms 1/ 25 = 4% 0/ 25 = 0% so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230]
0/ 25 = 0% |
5 12ms 1/ 25 = 4% 0/ 25 = 0% 0.xe-8-0-0.BR2.IAD8.ALTER.NET [152.63.38.129]
0/ 25 = 0% |
6 34ms 1/ 25 = 4% 0/ 25 = 0% ae17.edge1.washingtondc12.level3.net [4.68.62.137]
0/ 25 = 0% |
7 33ms 2/ 25 = 8% 1/ 25 = 4% vl-3503-ve-117.ebr1.Washington12.Level3.net [4.69.158.26]
0/ 25 = 0% |
8 29ms 3/ 25 = 12% 2/ 25 = 8% ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
0/ 25 = 0% |
9 30ms 2/ 25 = 8% 1/ 25 = 4% ae-63-63.ebr3.Atlanta2.Level3.net [4.69.148.241]
0/ 25 = 0% |
10 50ms 1/ 25 = 4% 0/ 25 = 0% ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
1/ 25 = 4% |
11 56ms 2/ 25 = 8% 0/ 25 = 0% ae-63-63.csw1.Dallas1.Level3.net [4.69.151.133]
0/ 25 = 0% |
12 54ms 2/ 25 = 8% 0/ 25 = 0% ae-1-60.edge2.Dallas1.Level3.net [4.69.145.11]
0/ 25 = 0% |
13 54ms 2/ 25 = 8% 0/ 25 = 0% 4.59.197.34
1/ 25 = 4% |
14 50ms 3/ 25 = 12% 0/ 25 = 0% 64.25.32.9
0/ 25 = 0% |
15 --- 25/ 25 =100% 22/ 25 = 88% 64.25.32.26
0/ 25 = 0% |
16 48ms 3/ 25 = 12% 0/ 25 = 0% 64.25.39.1
These are the results of a test I ran, but I don't know how to solve the problem. The game is unplayable because of the amount of packet loss. I know it is an issue of connection between the game and my router, so should I get a new router if mine is old?

The router I would imagine to be okay for the first bit, but for the sake of things, reboot the router and also try giving your ONT a reboot by unplugging it from AC power and then disconnecting the battery. Re-connect it after 30 seconds by connecting the battery and then plugging it back into AC power.
Also, see if the packet loss takes place during specific times of the day. If your router has a WAN connection over Coax (rather than an Ethernet connection) to your ONT, also consider checking your MoCa speeds based on this FAQ. Poor MoCa speeds can suggest shoddy coaxial causing some issues, too: https://secure.dslreports.com/faq/verizonfios/3.2_MOCA#16569
========
The first to bring me 1Gbps Fiber for $30/m wins!

WRT1900AC packet loss

I never thought upgrading a router and modem would be so much trouble. And every time I work with support for either, they want you to unplug both and let them reset. Maybe the technology today requires that unplugging be done before you want to use the internet? Okay, I bought this high-end router to go along with my Cisco 3010 modem. I fought this setup for 2 weeks, and then got Cox to send a technician out to check my lines. After an hour, we discovered that the modem was putting out the 50Mbs that my service provided. But, the router was only kicking out 15Mbs and having packet loss. I got on here, and used technical help chat to find the settings required to get the 50Mbs coming out of the router now. I don't know why I had to make these manual settings, and go through all that work. But, for now I'll just grit my teeth and say "that's the technology of today". But after a few days, I find that streaming Amazon is not fixed, I still get buffering and poor quality. So, I decided to try and do a ping test, and the report is showing packet loss. How do I fix this, in simple terms? If I knew it took a technician to come out and set this router up in the first place, I can assure you I wouldn't have spent $200+ on this device! If I can't get this router working top-notch today, it's going back and I'll buy another brand ASAP. I'll gladly take any recommendations for a better model, if you can't help me fix the issues.

What Firmware version is currently loaded?
What region are you located? Are you wired or wireless when connected to the router?
Internet Service Provider and Modem Configurations Check cable between Modem and Router, swap out to be sure. Link>http://en.wikipedia.org/wiki/CAT6 is recommended.
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=88e63d78588142e6bb68e22d7faf2046_Configuring_the_MTU_Settings_of_your_Linksys_Smart_Wi_Fi_rou.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search Router and Wired Configurations
Setup DHCP reserved IP addresses for all devices ON the router. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
Ensure devices are set to auto obtain an IP address.
If http://en.wikipedia.org/wiki/Ipv6 is an option on the router, select Local Connection Only. Wireless Configurations
Ensure the default (linksys) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios for dual band routers. Can be anything and not something that's already in use by any neighbouring WiFi routers.
What wireless modes are you using?
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by?
Any other WiFi routers in the area? Link> Use http://www.techspot.com/downloads/5936-inssider.html to find out. Use v3. How many?
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=d9a3b1b2039741948a2365b053a93ea8_3759.xml&pid=80&respid=0&snid=2&dispid=0&cpage=search
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials
http://kb.linksys.com/Linksys/GetArticle.aspx?docid=acca9b9008f04a66af818c2ab366001e_Positioning_the_external_antennas_on_the_Linksys_WRT1900AC.xml&pid=80&converted=0 Media Prioritization:
Enable Media Prioritization
Enable WMM Support
Set Downstream\Bandwidth to the maximum value your ISP provides you. ## x 1024=##### value to enter into the Downstream box.
http://support.linksys.com/en-us/support/ccc/MEDIAPRIORITIZATION

RV042 Packet Loss

I've recently upgraded from DSL 3M/384K to Cable "up to" 28M/2M. I've been using and RV042 for years. With the new service, I now show 28% small and large packet loss and 15% at the router WAN IP. If I connect the Cable Modem directly to the computer, all is "perfect". I did turn off Statefull Packet Inspection as has been suggested in some other areas to improve speed, but that did not help. The connection between the computer and RV042 is a 10/100 3COM NIC running at 100 full. Any thoughts are appreciated.

Thanks for your reply. I did try and it was either the same or a bit worse. As you know, speed tests vary a lot. Everything I read says that for Cox Cable Internet, the MTU should be 1500, but I'll put it anywhere to fix the problem. Here's some more information, maybe. With the RV042 in place, here's what my Line Quality test reports:
http://www.dslreports.com/linequality/964bcc4b8b49/2689257
Here's the report with the computer connected, directly:
http://www.dslreports.com/linequality/b442539a4829/2689360
and performance is about 50% faster. MTU of NIC is 1500.

Packet Loss, CANT FIX! MTU NO HELP!

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