Packet loss to usa sites

Not sure if this is an infinity problem or one which affects all users http://community.bt.com/t5/BB-Speed-Connection-Issues/Packet-loss-to-usa-sites/td-p/702122

Hi Guys,
I'm locking this thread as it's linked back to the original post. There's no need to start a new thread on the same issue.
Cheers
David
BTCare Community Mod
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Similar Messages

Help resolving 20-30% packet loss to many sites inc. google and youtube

I've been having issues with pages stop loading, youtube and netflix are not watchable. Netflix will buffer freeze and stop responding. Youtube will load for several seconds then stop buffering. If I refresh the page it will buffer a bit more then stop. Usually to watch a video all the way through you will have to refresh the page 4-5 times per minute of video buffered. Reading forums is also tedious as you have to constantly hit refresh to get pages to finish loading. I’ve been through the standard modem and router reboots, nothing as made a difference.
Sample ping test:
>ping -n 100 google.com
Ping statistics for 74.125.113.105:
Packets: Sent = 100, Received = 76, Lost = 24 (24% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 159ms, Average = 55ms
>ping -n 100 verizon.net
Ping statistics for 206.46.232.39:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 75ms, Maximum = 110ms, Average = 77ms
>ping -n 100 youtube.com
Ping statistics for 72.14.204.136:
Packets: Sent = 100, Received = 71, Lost = 29 (29% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 229ms, Average = 45ms
Speed tests usually report the line around 2MBit. If I connect to the VPN where I work, I do not get packet loss. The fact that the same pings through my VPN do not have the issue leads me to believe its some type of routing issue upstream from my DSLs CO.
Also is there any way I can open an online support ticket that is assigned to a Verizon resource with some chain of accountability. I'm frustrated listening to 10 minutes of automated prompts telling me to reboot the modems to get to a resource that did not understand what I meant by packet loss, then somehow disconnected to start the whole process over again.
Any assistance would be greatly appreciated. Thanks.

#1 Please post the Transceiver Status from your modem.
#2 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a seperate router: What is the brand and model of it?
#3 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) will contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Traceroute timeouts and lots of packet loss when a...

I host various site via the above, and since late last night and today, I am having connection timeout issues on all of them (but sites like bbc, bt etc are fine). I contacted them and performed a traceroute to my default site southee.co.uk which timed out. Below are the results:
traceroute to southee.co.uk (37.61.236.12), 64 hops max, 52 byte packets
1 bthomehub (192.168.1.254) 2.733 ms 2.414 ms 2.415 ms
2 esr5.manchester5.broadband.bt.net (217.47.67.144) 72.412 ms 29.705 ms 131.735 ms
3 217.47.67.13 (217.47.67.13) 31.390 ms 29.680 ms 103.936 ms
4 213.1.69.226 (213.1.69.226) 41.172 ms 32.700 ms 129.323 ms
5 31.55.165.103 (31.55.165.103) 30.791 ms 31.639 ms 130.306 ms
6 213.120.162.69 (213.120.162.69) 31.248 ms 59.138 ms 30.657 ms
7 31.55.165.109 (31.55.165.109) 32.159 ms 31.507 ms 31.513 ms
8 acc2-10gige-9-2-0.mr.21cn-ipp.bt.net (109.159.250.228) 31.499 ms 31.325 ms
acc2-10gige-0-2-0.mr.21cn-ipp.bt.net (109.159.250.194) 31.197 ms
9 core2-te0-12-0-1.ealing.ukcore.bt.net (109.159.250.147) 41.744 ms
core2-te0-13-0-0.ealing.ukcore.bt.net (109.159.250.139) 41.346 ms
core2-te0-5-0-1.ealing.ukcore.bt.net (109.159.250.145) 41.744 ms
10 peer1-xe3-3-1.telehouse.ukcore.bt.net (109.159.254.211) 39.527 ms
peer1-xe10-0-0.telehouse.ukcore.bt.net (109.159.254.122) 38.791 ms 38.910 ms
11 te2-3.sov-edge1.uk.timico.net (195.66.224.111) 54.032 ms 37.941 ms 38.642 ms
12 78-25-201-30.static.dsl.as8607.net (78.25.201.30) 45.830 ms 46.413 ms 42.448 ms
13 * * *
They then performed a traceroute from the server and got the following, again with timeouts and packet loss. See below:
1. 37.61.236.1 0.0% 10 0.5 0.7 0.4 2.9 0.8
2. ae0-2061.ndc-core1.uk.timico 0.0% 10 0.3 0.3 0.2 0.5 0.1
3. te2-3.sov-edge1.uk.timico.ne 0.0% 10 10.5 9.7 4.2 30.2 8.7
4. linx1.ukcore.bt.net 0.0% 10 4.1 4.3 4.1 5.9 0.6
5. host213-121-193-153.ukcore.b 0.0% 10 5.5 8.0 4.9 12.7 2.3
6. acc2-10GigE-4-3-1.mr.21cn-ip 0.0% 10 11.4 11.4 11.4 11.6 0.1
7. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
8. 31.55.165.108 0.0% 10 12.1 12.1 11.8 12.4 0.2
9. 213.120.162.68 0.0% 10 12.0 12.1 12.0 12.3 0.1
10. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
I've just spent a fustrating 15 minutes with Bt Support chat who just seemed want to pass me on to the BT Business team, so I thought I'd post here, for a more informed response.

Hi Jane, Thanks for the reply. I have now purchased an AEBS(n) to try to overcome this problem. The Apple site says it is compatible with all versions of Airport card so I thought it would solve the problem. My new problem is to be found here: http://discussions.apple.com/thread.jspa?threadID=1087292&tstart=0
However to answer your questions, The OS is 10.4.10 and I have run every updater I can find for all Macs concerned. hope this helps.

WIFI Packet Loss/Jitter MacBook Air 11 & LION OSX 10.7.1

I started using computers more than 30 years ago when I was 5, I had my first IBM PC at the age of 10 and have never had any interest in paying over the odds for an Apple mac mainly because I saw the Mac as a kind of "Can't open nothing", one mouse buttoned retard of the computer world.
That is, until now.
I set up an online business 3 years ago and rented a dedicated server and set the whole business up in a cloud, so to speak. Having done that, all I needed a laptop for was a remote desktop connection and to run a SIP phone (Internet phone).
My PC based laptops had almost nothing installed on them, and I wasn't using software on the laptop itself, I was using remote desktop, so - why not try a MAC? The new Macbook Air 11 is small, light and made of metal and glass so should be robust enough to travel with me.
I have to say, this was the worst move I've ever made.
I opened the new shiny macbook and the first thing I noticed was that the internet seemed hit and miss. Moving around the room I managed to find a spot whereby pages woud load quickly. Strange, my £200 acer laptop was sh.t fast everywhere in the house. No matter, I packed it back away and carried on working on the Windows machine.
I've come to Newquay this week, and i've started to try and use the Macbook again in a hotel. The wireless signal in the room is low, and speedtest shows about 1 meg down and 3/4 meg up. That may sound bad to you, but remote desktop uses about 5k/sec (modem dial up speed) and the softphone, well, my Asterisk VOIP setup is confugured to use the GSM codec so that's 8k/sec each way + overheads.
This whole setup was deliberately designed to be "thin" so I can travel with ease and work on bad connections like USB internet sticks.
Anyhow, the Macbook was unable to hold a stable connection to the remote desktop or SIP phone, even though the speed test showed a whopping 1 meg up and down. What you may not be aware of is that there is more to a connection than the speed, there is the quality as well. How many packets are lost / how much "jitter" is on the line.
Anyhow, we're not living in the 3rd world, I ran a PINGTEST and it showed a small amount of jitter but told me the line was class B, online games may suffer but voip should be fine.
I unpacked the Acer, placed it in exactly the same spot as the Apple had sat in and it worked beautifully with 1 bar of wireless signal, all day long. Phone calls were clear.
So you know now what I'm thinking. I'm sitting here with my £200 acer because I can't use the £1500 macbook air 11. I paid nearly sixteen hundred pounds for this piece of .... and it doesn't ...... work. Time to contact Apple support.
2nd Mistake!
Representitive 1: - Told me that I can't compare the Macbook Air to the Acer, the Acer has Google Chrome and everybody knows Google Chrome is the fastest browser. I was told there was nothing more he could do, its probably a bad line at the hotel. When I explained the Acer works fine for voip I was told well, maybe it is getting a better signal. I explained the Acer has the cheapest possible parts inside it and paid 1500 for this macbook, expecting it to have quality parts inside and was told I'd paid for the size, because its so small but its not considered "powerful". Apple do you train your staff? Clearly not.
Thank god I wasn't paying to talk to this moron.
Representitive 2: - Had no idea what packet loss or Jitter was, got me to do a speedtest and said that looks fine. Then he got me to remove the WIFI adapter and re add it in the network settings.
Guess what, nothing changed, its still the same hardware and software.
Representitive 3: - Still not really understanding "quality" issues with the networking interface, I was asked to install the latest Java client. I did it, only because I wanted to comply with Apples wishes so they'd help me, but they weren't helping and Java has nothing to do with the network adapter, so that was useless advice too.
Apple seem to have no idea there is a problem, even though Google has pages and pages of people saying the same as me, and their own discussion forums have thousands of people complaining https://discussions.apple.com/thread/2664670?start=0&tstart=0
Finally, late yesterday whilst speaking to d.ck head number 3 at Apple support, we found a forum post talking about a fix, 10.7.1 update. I told d. head number 3 about the update and he suggested I applied it. So I did and everything looked great, for a whole evening.
This morning, I switched on again and the same thing, slow remote desktop, choppy unusable phone. Remember the phone needs less than 20k for a conversation, thats 0.2 meg. Speedtest again showing a whole meg both ways.
I called apple support again, this time being a little forceful, and I've asked for this to be escalated, but the bottom line is - they have no fix, they don't aknowledge this as a problem and I was told LION is new, so maybe it's got a bug..
I told the guy on the phone this is a network driver issue, the intermittency of the problem shows that and the Apple's lack of settings for the network adapter means the unit is autonegotiating with the router and choosing speed and duplex settings on its own. Sometimes it does that correctly, other times not and the connection although fast has a lot of noise / packet loss / corruption.
I've found a workaround, you put the unit to sleep and wake it up again and it runs fast until the next shutdown. Not really acceptable seeing as I was paying for "the cream of the crop".
I will definately not be recommending Apple products, and i'll certainly not be replacing the Windows laptops in my business with Apple's toytown system- i'd go out of business if I had to rely on this.
All there is left now, is to look at Boot camp and see if I can wipe this waste of space linux hack from the unit and install Windows 7.

I started using computers more than 30 years ago when I was 5, I had my first IBM PC at the age of 10 and have never had any interest in paying over the odds for an Apple mac mainly because I saw the Mac as a kind of "Can't open nothing", one mouse buttoned retard of the computer world.
That is, until now.
I set up an online business 3 years ago and rented a dedicated server and set the whole business up in a cloud, so to speak. Having done that, all I needed a laptop for was a remote desktop connection and to run a SIP phone (Internet phone).
My PC based laptops had almost nothing installed on them, and I wasn't using software on the laptop itself, I was using remote desktop, so - why not try a MAC? The new Macbook Air 11 is small, light and made of metal and glass so should be robust enough to travel with me.
I have to say, this was the worst move I've ever made.
I opened the new shiny macbook and the first thing I noticed was that the internet seemed hit and miss. Moving around the room I managed to find a spot whereby pages woud load quickly. Strange, my £200 acer laptop was sh.t fast everywhere in the house. No matter, I packed it back away and carried on working on the Windows machine.
I've come to Newquay this week, and i've started to try and use the Macbook again in a hotel. The wireless signal in the room is low, and speedtest shows about 1 meg down and 3/4 meg up. That may sound bad to you, but remote desktop uses about 5k/sec (modem dial up speed) and the softphone, well, my Asterisk VOIP setup is confugured to use the GSM codec so that's 8k/sec each way + overheads.
This whole setup was deliberately designed to be "thin" so I can travel with ease and work on bad connections like USB internet sticks.
Anyhow, the Macbook was unable to hold a stable connection to the remote desktop or SIP phone, even though the speed test showed a whopping 1 meg up and down. What you may not be aware of is that there is more to a connection than the speed, there is the quality as well. How many packets are lost / how much "jitter" is on the line.
Anyhow, we're not living in the 3rd world, I ran a PINGTEST and it showed a small amount of jitter but told me the line was class B, online games may suffer but voip should be fine.
I unpacked the Acer, placed it in exactly the same spot as the Apple had sat in and it worked beautifully with 1 bar of wireless signal, all day long. Phone calls were clear.
So you know now what I'm thinking. I'm sitting here with my £200 acer because I can't use the £1500 macbook air 11. I paid nearly sixteen hundred pounds for this piece of .... and it doesn't ...... work. Time to contact Apple support.
2nd Mistake!
Representitive 1: - Told me that I can't compare the Macbook Air to the Acer, the Acer has Google Chrome and everybody knows Google Chrome is the fastest browser. I was told there was nothing more he could do, its probably a bad line at the hotel. When I explained the Acer works fine for voip I was told well, maybe it is getting a better signal. I explained the Acer has the cheapest possible parts inside it and paid 1500 for this macbook, expecting it to have quality parts inside and was told I'd paid for the size, because its so small but its not considered "powerful". Apple do you train your staff? Clearly not.
Thank god I wasn't paying to talk to this moron.
Representitive 2: - Had no idea what packet loss or Jitter was, got me to do a speedtest and said that looks fine. Then he got me to remove the WIFI adapter and re add it in the network settings.
Guess what, nothing changed, its still the same hardware and software.
Representitive 3: - Still not really understanding "quality" issues with the networking interface, I was asked to install the latest Java client. I did it, only because I wanted to comply with Apples wishes so they'd help me, but they weren't helping and Java has nothing to do with the network adapter, so that was useless advice too.
Apple seem to have no idea there is a problem, even though Google has pages and pages of people saying the same as me, and their own discussion forums have thousands of people complaining https://discussions.apple.com/thread/2664670?start=0&tstart=0
Finally, late yesterday whilst speaking to d.ck head number 3 at Apple support, we found a forum post talking about a fix, 10.7.1 update. I told d. head number 3 about the update and he suggested I applied it. So I did and everything looked great, for a whole evening.
This morning, I switched on again and the same thing, slow remote desktop, choppy unusable phone. Remember the phone needs less than 20k for a conversation, thats 0.2 meg. Speedtest again showing a whole meg both ways.
I called apple support again, this time being a little forceful, and I've asked for this to be escalated, but the bottom line is - they have no fix, they don't aknowledge this as a problem and I was told LION is new, so maybe it's got a bug..
I told the guy on the phone this is a network driver issue, the intermittency of the problem shows that and the Apple's lack of settings for the network adapter means the unit is autonegotiating with the router and choosing speed and duplex settings on its own. Sometimes it does that correctly, other times not and the connection although fast has a lot of noise / packet loss / corruption.
I've found a workaround, you put the unit to sleep and wake it up again and it runs fast until the next shutdown. Not really acceptable seeing as I was paying for "the cream of the crop".
I will definately not be recommending Apple products, and i'll certainly not be replacing the Windows laptops in my business with Apple's toytown system- i'd go out of business if I had to rely on this.
All there is left now, is to look at Boot camp and see if I can wipe this waste of space linux hack from the unit and install Windows 7.

Tons of packet loss and Verizon techs say its fine

As you can see from the below test ran from dslreports.com, I'm having a lot of packet loss issues. This has been going on for nearly two weeks now and tech support has been more of an annoyance than a help upto this point. I've talked to tech support at least 5 times only to be told my line test comes back fine, its normal, reset your modem, delete your cookies, is your pc old, etc. I've even had them vpn itno my system and run pings and they see the packet loss and all the issues I'm having first hand and still say it isn't a big deal. On more than one occasion I've had my modem data light just flashing and had to reset the modem and they suggest I just buy a new modem. Seriously, is this how bad tech support has gotten?
I've shown them test after test after test and the all come back pretty much the same... The thing is its been perfect for years and suddenly this and its like tech support wants to sweep it under the rug or something. I've had it suggested to me the packet loss and high pings when I'm not getting the packet loss is due to my pool being over populated. Like I'm ow getting ping averages of 250-300 instead of 30-40s, again when its not all timing out.
I've posted over on the dslreports forums asking about this as well as in the Verizon specific forums to the techs all with 0 replies from anything and was told to come here and see if anyone would be able to help.
I really not bother with the hassle of switching isps as ive been a loyal Verizon dsl customer for well over 5 years but at this point just knowing how bad tech support is alone might make me want to.
Can anyone offer any insight on what else to do or help on this possibly?
Thanks.
Test Loss Min
Latency Avg
Latency Max
Latency Pass
Fail Simple ping loss check
10secs of 40byte packets 2 per second 5% loss 137ms 141ms 148ms
warn low bandwidth stream
10secs of 56k/bit ping stream 512byte packets 6% loss 142ms 147ms 154ms
warn medium bandwidth stream
10secs of 128k/bit ping stream 512byte packets 2% loss 140ms 147ms 173ms
pass your first hop ping
stream of 40byte pings to 130.81.44.101 4% loss 118ms You are 19ms
to your first hop
pass Ping plot:
Ping plot:
From East Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 ae-2.bb-b.slr.lxa.us.oneandone.net 0% 60 60 0.46 2.29 59.98 1 te-2-1.bb-b.ms.mkc.us.oneandone.net 0% 60 60 0.92 1.89 36.10 2 64.209.105.233 0% 60 60 13.97 41.38 948.69 3 0.xe-8-2-0.BR3.CHI13.ALTER.NET 0% 60 60 26.13 30.80 80.28 4 0.ae3.CHI01-BB-RTR1.verizon-gni.NET 0% 60 60 26.49 27.84 88.62 5 P15-3.RONKVA-LCR-01.verizon-gni.net 0% 60 60 54.25 55.01 56.32 6 P0-0.RONKVA-RONKVALK-ERXG02.verizon-gni.net 0% 60 60 116.80 121.05 130.35 7 pool-71-171-24-94.nwrknj.east.verizon.net 14% 52 60 142.49 147.61 169.10 (fail) From West Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 unknown.Level3.net 2% 59 60 0.64 16.67 150.86 1 ae-4-99.edge1.SanJose3.Level3.net 4% 58 60 1.15 5.12 59.35 2 4.68.63.146 0% 60 60 1.25 3.31 55.27 3 0.ae3.XL3.SJC7.ALTER.NET 0% 60 60 1.25 1.68 9.80 4 0.ge-6-3-0.XT1.DCA6.ALTER.NET 0% 60 60 75.58 77.85 108.89 5 0.so-4-0-0.RES-BB-RTR1.verizon-gni.net 0% 60 60 75.52 80.78 136.25 6 P15-3.RONKVA-LCR-01.verizon-gni.net 0% 60 60 90.25 91.97 94.08 7 P0-0.RONKVA-RONKVALK-ERXG02.verizon-gni.net 2% 59 60 154.03 159.68 164.42 8 pool-71-171-24-94.nwrknj.east.verizon.net 4% 58 60 175.74 183.27 187.00 (fail)

As you can see from the below test ran from dslreports.com, I'm having a lot of packet loss issues. This has been going on for nearly two weeks now and tech support has been more of an annoyance than a help upto this point. I've talked to tech support at least 5 times only to be told my line test comes back fine, its normal, reset your modem, delete your cookies, is your pc old, etc. I've even had them vpn itno my system and run pings and they see the packet loss and all the issues I'm having first hand and still say it isn't a big deal. On more than one occasion I've had my modem data light just flashing and had to reset the modem and they suggest I just buy a new modem. Seriously, is this how bad tech support has gotten?
I've shown them test after test after test and the all come back pretty much the same... The thing is its been perfect for years and suddenly this and its like tech support wants to sweep it under the rug or something. I've had it suggested to me the packet loss and high pings when I'm not getting the packet loss is due to my pool being over populated. Like I'm ow getting ping averages of 250-300 instead of 30-40s, again when its not all timing out.
I've posted over on the dslreports forums asking about this as well as in the Verizon specific forums to the techs all with 0 replies from anything and was told to come here and see if anyone would be able to help.
I really not bother with the hassle of switching isps as ive been a loyal Verizon dsl customer for well over 5 years but at this point just knowing how bad tech support is alone might make me want to.
Can anyone offer any insight on what else to do or help on this possibly?
Thanks.
Test Loss Min
Latency Avg
Latency Max
Latency Pass
Fail Simple ping loss check
10secs of 40byte packets 2 per second 5% loss 137ms 141ms 148ms
warn low bandwidth stream
10secs of 56k/bit ping stream 512byte packets 6% loss 142ms 147ms 154ms
warn medium bandwidth stream
10secs of 128k/bit ping stream 512byte packets 2% loss 140ms 147ms 173ms
pass your first hop ping
stream of 40byte pings to 130.81.44.101 4% loss 118ms You are 19ms
to your first hop
pass Ping plot:
Ping plot:
From East Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 ae-2.bb-b.slr.lxa.us.oneandone.net 0% 60 60 0.46 2.29 59.98 1 te-2-1.bb-b.ms.mkc.us.oneandone.net 0% 60 60 0.92 1.89 36.10 2 64.209.105.233 0% 60 60 13.97 41.38 948.69 3 0.xe-8-2-0.BR3.CHI13.ALTER.NET 0% 60 60 26.13 30.80 80.28 4 0.ae3.CHI01-BB-RTR1.verizon-gni.NET 0% 60 60 26.49 27.84 88.62 5 P15-3.RONKVA-LCR-01.verizon-gni.net 0% 60 60 54.25 55.01 56.32 6 P0-0.RONKVA-RONKVALK-ERXG02.verizon-gni.net 0% 60 60 116.80 121.05 130.35 7 pool-71-171-24-94.nwrknj.east.verizon.net 14% 52 60 142.49 147.61 169.10 (fail) From West Coast - USA to YOU Hop Host LOSS Rcv Sent Best Avg Worst 0 unknown.Level3.net 2% 59 60 0.64 16.67 150.86 1 ae-4-99.edge1.SanJose3.Level3.net 4% 58 60 1.15 5.12 59.35 2 4.68.63.146 0% 60 60 1.25 3.31 55.27 3 0.ae3.XL3.SJC7.ALTER.NET 0% 60 60 1.25 1.68 9.80 4 0.ge-6-3-0.XT1.DCA6.ALTER.NET 0% 60 60 75.58 77.85 108.89 5 0.so-4-0-0.RES-BB-RTR1.verizon-gni.net 0% 60 60 75.52 80.78 136.25 6 P15-3.RONKVA-LCR-01.verizon-gni.net 0% 60 60 90.25 91.97 94.08 7 P0-0.RONKVA-RONKVALK-ERXG02.verizon-gni.net 2% 59 60 154.03 159.68 164.42 8 pool-71-171-24-94.nwrknj.east.verizon.net 4% 58 60 175.74 183.27 187.00 (fail)

Packet loss when flood pinging a Mac

I had some trouble transferring large files between my iMac and my MBP the other day and so started a bit of investigation. Mistake really - here is what I found:
All mac targets are running up-to-date Leopard and use intel processors.
The home network has a linksys wireless router - all devices connected by copper.
flood ping tests with command 'sudo ping -f <target>:
from iMac to MBP shows 30% packet loss
from MBP tp iMac shows 33% packet loss
from iMac to windows laptop 0% packet loss
from iMac to linksys router 0% packet loss
from iMac to Freecom NAS box 0% packet loss
from MBP to windows laptop 0% packet loss
from MBP to linksys router 0% packet loss
from MBP to Freecom NAS box 0% packet loss
I took the macbook to work and picked targets on another site, several busy switch hops away.
from MBP to windows desktop 0% packet loss
from MBP to another iMac 26% packet loss
from MBP to mac mini 28% packet loss
from MBP to linux server 0% packet loss
from linux server to MBP 32% packet loss
The firewall is off on all the targets.
Seem clear enough - Mac machines can't handle high ping loads. It is no good telling me they don't have to. If they can answer a ping at all, they should be able to handle the load. It is a perfectly acceptable way of stress testing the link. File transfers are generally not an issue but now I want to know...
Why can't the macs handle the ping floods?
Is this indicative of any other weakness in the IP stack?
Pete

I had a suspicion of packet loss on my internet connection but could not be certain it was the ISP at fault. The fact that I had been having trouble transferring large files between my machines led me to look for possible local problems.
Network fault finding should always examine the hardware first so I wanted to see if there was anything about the cabling or the router which might be causing packet loss.
Actually copying data about the network is a pretty poor way to test things because you have several additional layer of complexity that can colour the results.
When I had narrowed down the flood ping packet loss to the macs, I went hunting on the 'net. There were plenty of people who were reporting various kinds of packet loss. Enough of them that I wondered if there was something more to it. Some of them were talking about similar symptoms to mine. The respondents usually answered a question other than the one asked so I thought I would put up some tests and see if there was actually a problem anywhere.
Now I know it is a 'feature' rather than a fault, I can work around it.
Thanks anyway
Pete

Slow and lots of packet loss

Hi Folks,
I have a wireless network set up at home with 3 macs on it. I have a G3 iMac (ruby) with an airport card (original), a Dual 1.25GHz G4 MDD also with an original airport card in it and finally a new MacBook Pro with the standard Airport Extreme 802.11N card and firmware.
Both the older machines connect and browse as one would expect them to and are lightning fast at browsing compared to the MBP. Is there some sort of mismatch with the cards?
The router is not Apple. It is a Billion 7402VGP (wireless and VoIP) with the latest firmware. It is not capable of 802.11N but is capable of 802.11g. I have tried the MBP with traceroute with 50% packet loss on wireless but none on ethernet. The G4 on wireless has no packet loss and is further away.
Any advice? What else could I tell you that would help you to help me?
MacBook Pro 15" 2.2Ghz Core 2 Duo Mac OS X (10.4.10) Wireless Card Firmware Version: 1.1.8.5

Hi Jane, Thanks for the reply. I have now purchased an AEBS(n) to try to overcome this problem. The Apple site says it is compatible with all versions of Airport card so I thought it would solve the problem. My new problem is to be found here: http://discussions.apple.com/thread.jspa?threadID=1087292&tstart=0
However to answer your questions, The OS is 10.4.10 and I have run every updater I can find for all Macs concerned. hope this helps.

Packet Loss after Reboot of ASA 5510

Hi all,
I have an ASA and a 2811 behind it and I had to replace a battery on a UPS so I had to take down the network to do it. Before doing it the network ran fine, but I did a WR MEM and a Copy RUNNING to STARTUP config thinking that the configs I had were fine. At some point in the past I must of made a change and never applied it and maybe it is causing the issue, but I am at a loss as to what is the cause. I am getting consistent packet loss from the ASA out. Any address I ping on the inside is clear and quick. Also, I do not know if it is related, but I cannot get results from TRACE ROUTES and I believe I used to.
I have confirmed the PL is related to my network, if I plug the static IP info from the provider in to a laptop, it is clear. I am at my wits end, and I know just enough to be dangerous, so any help would be appreciated.
Here are my configs:
ASA5510# sh run
: Saved
ASA Version 9.1(4)
hostname ASA5510
domain-name m.int
enable password encrypted
xlate per-session deny tcp any4 any4
xlate per-session deny tcp any4 any6
xlate per-session deny tcp any6 any4
xlate per-session deny tcp any6 any6
xlate per-session deny udp any4 any4 eq domain
xlate per-session deny udp any4 any6 eq domain
xlate per-session deny udp any6 any4 eq domain
xlate per-session deny udp any6 any6 eq domain
passwd encrypted
names
dns-guard
interface Ethernet0/0
description LAN Interface
nameif Inside
security-level 100
ip address 10.10.1.1 255.255.255.252
interface Ethernet0/1
description WAN Interface
nameif Outside
security-level 0
ip address 68.233.x.x 255.255.255.128
interface Ethernet0/2
description DMZ
nameif DMZ
security-level 100
ip address 10.10.0.1 255.255.255.252
interface Ethernet0/3
description VOIP
nameif VOIP
security-level 100
ip address 10.10.2.1 255.255.255.252
interface Management0/0
management-only
shutdown
nameif management
security-level 0
no ip address
boot system disk0:/asa914-k8.bin
ftp mode passive
dns domain-lookup Inside
dns domain-lookup Outside
dns server-group DefaultDNS
name-server 8.8.8.8
name-server 8.8.4.4
name-server 68.233.xx.5
name-server 68.233.xx.6
domain-name m.int
same-security-traffic permit inter-interface
object network ROUTER-2811
host 10.10.1.2
object network ROUTER-2821
host 10.10.0.2
object network WEBCAM-01
host 192.168.1.5
object network DNS-SERVER
host 192.168.1.2
object network ROUTER-3745
host 10.10.2.2
object network RDP-DC1
host 192.168.1.2
object network BLUE
host 192.168.1.6
description Blue Iris Server
object network M_LAP_LEA
host 192.168.1.20
description Laptop from LEA
object-group network PAT-SOURCE
network-object 10.10.1.0 255.255.255.252
network-object 10.10.0.0 255.255.255.252
network-object 10.10.2.0 255.255.255.252
network-object 192.168.0.0 255.255.255.0
network-object 172.16.10.0 255.255.255.0
network-object 172.16.20.0 255.255.255.0
network-object 128.162.1.0 255.255.255.0
network-object 128.162.10.0 255.255.255.0
network-object 128.162.20.0 255.255.255.0
network-object 192.168.1.0 255.255.255.0
network-object 192.168.10.0 255.255.255.0
network-object 192.168.20.0 255.255.255.0
network-object 172.16.1.0 255.255.255.0
network-object 162.128.1.0 255.255.255.0
network-object 162.128.10.0 255.255.255.0
network-object 162.128.20.0 255.255.255.0
network-object 142.16.1.0 255.255.255.0
network-object 142.16.10.0 255.255.255.0
network-object 142.16.20.0 255.255.255.0
object-group network DM_INLINE_NETWORK_2
network-object host 98.22.xxx
object-group network Outside_access_in
object-group protocol DM_INLINE_PROTOCOL_1
protocol-object gre
access-list USERS standard permit 10.10.1.0 255.255.255.0
access-list Outside_access_in extended permit tcp host 98.22.xxx object ROUTER-2811 eq ssh
access-list Outside_access_in extended permit tcp host 98.22.xxx object ROUTER-2821 eq ssh
access-list Outside_access_in extended permit tcp host 98.22.xxx interface Outside eq https
access-list Outside_access_in extended permit tcp host 98.22.xxx object WEBCAM-01 eq www inactive
access-list Outside_access_in extended permit tcp host 98.22.xxx object RDP-DC1 eq xxxx
access-list Outside_access_in extended permit tcp host 98.22.xxx object BLUE eq xxxx
access-list Outside_access_in extended permit tcp host 98.22.xxx object ROUTER-3745 eq ssh
access-list Outside_access_in extended permit tcp any object BLUE eq xxxx
access-list dmz-access-vlan1 extended permit ip 128.162.1.0 255.255.255.0 any
access-list dmz-access remark Permit all traffic to DC1
access-list dmz-access extended permit ip 128.162.1.0 255.255.255.0 host 192.168.1.2
access-list dmz-access remark Permit only DNS traffic to DNS server
access-list dmz-access extended permit udp 128.162.1.0 255.255.255.0 host 192.168.1.2 eq domain
access-list dmz-access remark Permit ICMP to all devices in DC
access-list dmz-access extended permit icmp 128.162.1.0 255.255.255.0 192.168.1.0 255.255.255.0
access-list dmz-access remark Permit all traffic to DC1
access-list dmz-access remark Permit only DNS traffic to DNS server
access-list dmz-access remark Permit ICMP to all devices in DC
pager lines 24
logging enable
logging asdm informational
mtu Inside 1500
mtu Outside 1500
mtu DMZ 1500
mtu VOIP 1500
mtu management 1500
icmp unreachable rate-limit 1 burst-size 1
icmp deny any Outside
asdm image disk0:/asdm-715.bin
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
object network ROUTER-2811
nat (Inside,Outside) static interface service tcp ssh x
object network ROUTER-2821
nat (DMZ,Outside) static interface service tcp ssh x
object network WEBCAM-01
nat (Inside,Outside) static interface service tcp www x
object network ROUTER-3745
nat (VOIP,Outside) static interface service tcp ssh x
object network RDP-DC1
nat (Inside,Outside) static interface service tcp xxxx xxxx
object network BLUE
nat (Inside,Outside) static interface service tcp xxxx xxxx
nat (any,Outside) after-auto source dynamic any interface
access-group Outside_access_in in interface Outside
route Outside 0.0.0.0 0.0.0.0 68.233.151.1 1
route DMZ 128.162.1.0 255.255.255.0 10.10.0.2 1
route DMZ 128.162.10.0 255.255.255.0 10.10.0.2 1
route DMZ 128.162.20.0 255.255.255.0 10.10.0.2 1
route VOIP 142.16.1.0 255.255.255.0 10.10.2.2 1
route VOIP 142.16.10.0 255.255.255.0 10.10.2.2 1
route VOIP 142.16.20.0 255.255.255.0 10.10.2.2 1
route Inside 172.16.10.0 255.255.255.0 10.10.1.2 1
route Inside 172.16.20.0 255.255.255.0 10.10.1.2 1
route Inside 192.168.1.0 255.255.255.0 10.10.1.2 1
route Inside 192.168.10.0 255.255.255.0 10.10.1.2 1
route Inside 192.168.20.0 255.255.255.0 10.10.1.2 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server PNL-RADIUS protocol radius
aaa-server PNL-RADIUS (Inside) host 192.168.1.2
key *****
radius-common-pw *****
user-identity default-domain LOCAL
aaa authentication ssh console LOCAL
http server enable
http 0.0.0.0 0.0.0.0 Inside
http 98.22.xxx 255.255.255.255 Outside
snmp-server host Inside 192.168.1.2 community ***** version 2c udp-port 161
snmp-server location Lovington NM USA
snmp-server contact Mitchell Tuckness
snmp-server community *****
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec security-association pmtu-aging infinite
crypto ca trustpool policy
telnet timeout 5
ssh 0.0.0.0 0.0.0.0 Inside
ssh 98.22.xxx 255.255.255.255 Outside
ssh timeout 60
ssh version 2
ssh key-exchange group dh-group1-sha1
console timeout 0
threat-detection basic-threat
threat-detection statistics
threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
ntp server 24.56.178.140 source Outside prefer
username xxxx password x encrypted privilege 15
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns migrated_dns_map_1
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns migrated_dns_map_1
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect icmp
inspect icmp error
inspect pptp
class class-default
user-statistics accounting
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
password encryption aes
hpm topN enable
Cryptochecksum:949189d67866f6c09450769d41649992
: end
C2811#sh run
Building configuration...
Current configuration : 3925 bytes
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname C2811
boot-start-marker
boot system flash
boot-end-marker
enable secret 4 DWJfYBf6KhkIRmhhIhx8ibAAXVGQWjwfuyzfaX4Im8M
aaa new-model
aaa session-id common
dot11 syslog
no ip source-route
ip cef
no ip dhcp use vrf connected
ip domain name maladomini.int
ip name-server 192.168.1.2
ip name-server 8.8.8.8
ip name-server 68.233.xxx.x
ip name-server 68.233.xxx.x
no vlan accounting input
multilink bundle-name authenticated
password encryption aes
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1290569776
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1290569776
revocation-check none
rsakeypair TP-self-signed-1290569776
crypto pki certificate chain TP-self-signed-1290569776
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31323930 35363937 3736301E 170D3134 30313035 30363130
33395A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 32393035
36393737 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100B18F F63C5121 00785DE0 854601BA EE77DAA3 21286D8C 6E700C37 237CC1BE
611023AF FBE04BBE 7B4B3233 E4E129DD A74604E5 62AA39BF 77F98D5D D63944E9
2345AE37 D93C5753 E425E85A EB22C2C9 CFC5D1A0 F800449B 0419A5C8 A0A101EC
02928172 7B30A609 71ADA3D4 68F4F484 AF2B3249 0E225DB2 C72C136A E670D761
DDE30203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 1461F6DE 8EF50F7B 0E46359F 421EA106 9375F65F 30301D06
03551D0E 04160414 61F6DE8E F50F7B0E 46359F42 1EA10693 75F65F30 300D0609
2A864886 F70D0101 05050003 81810049 BA55F695 8525265F ED2D77EE 8706BF10
63A7E644 202F6663 9EA5551F 47F7FC50 D4021EDD E3DC5A80 39FD161A C337D20D
71B98875 0F1FE887 649E81D3 F93F7A1B A1E18B99 A77B1A59 84DB4711 867913FD
044084FB 651ECA6E C6EDF35C E43A2946 8C01781E 26DB9484 C8740A82 4A7CA266
A0655526 CBCB4982 F30D68E9 D70753
quit
license udi pid CISCO2811 sn FTX1041A07T
username admin secret 5 $1$iBeC$8dqYMcpTex8gtUfannzox.
username xxxx privilege 15 secret 4 DWJfYBf6KhkIRmhhIhx8ibAAXVGQWjwfuyzfaX4Im8M
redundancy
ip ssh time-out 60
ip ssh authentication-retries 5
ip ssh version 2
interface FastEthernet0/0
description CONNECTION TO INSIDE INT. OF ASA
ip address 10.10.1.2 255.255.255.252
ip virtual-reassembly in
duplex auto
speed auto
interface FastEthernet0/1
no ip address
ip virtual-reassembly in
duplex auto
speed auto
interface FastEthernet0/1.1
description VLAN 10
encapsulation dot1Q 10
ip address 192.168.10.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface FastEthernet0/1.2
description VLAN 20
encapsulation dot1Q 20
ip address 192.168.20.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface FastEthernet0/1.3
description Trunk Interface VLAN 1
encapsulation dot1Q 1 native
ip address 192.168.1.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface Dialer0
no ip address
ip default-gateway 10.10.1.1
ip forward-protocol nd
no ip http server
ip http authentication local
ip http secure-server
ip dns server
ip route 0.0.0.0 0.0.0.0 10.10.1.1
ip ospf name-lookup
access-list 1 permit any
dialer-list 1 protocol ip permit
snmp-server community Maladomini-RW RW
tftp-server system:running-config 1
control-plane
line con 0
exec-timeout 0 0
password 7 101D58415D361606050A147A
line aux 0
line vty 0 4
exec-timeout 0 0
password 7 0527031B2C49470758
transport input ssh
scheduler allocate 20000 1000
end
2821:
C2821#sh run
Building configuration...
Current configuration : 4128 bytes
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname C2821
boot-start-marker
boot system flash
boot-end-marker
enable secret 4 x
aaa new-model
aaa session-id common
dot11 syslog
no ip source-route
ip cef
no ip dhcp use vrf connected
ip domain name maladomini.int
ip name-server 192.168.1.2
ip name-server 8.8.8.8
ip name-server 68.233.xxx.x
ip name-server 68.233.xxx.x
no vlan accounting input
multilink bundle-name authenticated
password encryption aes
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-3335929422
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3335929422
revocation-check none
rsakeypair TP-self-signed-3335929422
crypto pki certificate chain TP-self-signed-3335929422
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 33333335 39323934 3232301E 170D3134 30313135 30333537
32385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 33333539
32393432 3230819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100AF6D 8C23745E 80AA83AC BE0243DD C8F8EC56 85BBE495 EF790354 B7E81921
4C46CE35 F840420A 8385D3E3 B7B14EDF F4A8DB51 1A29E0ED A2704F69 9632ED7E
5F66E546 486B2821 FB77266F 950D351E 13AA18FE 687643F6 FB9BF95F E56A0195
19B8A7B6 7A582357 2517F08E 5E3BA197 2CD71E3E 32AB4B96 412E9AE3 1932A218
7A1F0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 14A86115 C2CA9E15 399B2A9C 21585323 1E2F3D98 45301D06
03551D0E 04160414 A86115C2 CA9E1539 9B2A9C21 5853231E 2F3D9845 300D0609
2A864886 F70D0101 05050003 81810028 81D8F701 D6AFDC54 94A93185 1E5F4DAC
4DBF50B7 30B57ABD D1612E69 D964B77A A379F55C 7E823F42 4D01440C B237DED9
6B8047B7 0496D8BB BD7EAC18 E6ACA1B1 3B527172 4A7B0D7B 4A031168 F99B171D
D217CB06 2F31E4DF FD9AC1C9 1199869A 34E90671 5611A6DA 7CC6A7B0 A39F78FB
B3932E37 4B302779 E761DB00 AFA7CC
quit
license udi pid CISCO2821 sn FTX1327AH7A
username x privilege 15 secret 4 x
redundancy
ip ssh time-out 60
ip ssh authentication-retries 5
ip ssh version 2
interface GigabitEthernet0/0
description CONNECTION TO INSIDE INT. OF ASA
ip address 10.10.0.2 255.255.255.252
ip virtual-reassembly in
duplex auto
speed auto
interface GigabitEthernet0/1
no ip address
ip virtual-reassembly in
duplex auto
speed auto
interface GigabitEthernet0/1.1
description VLAN 10
encapsulation dot1Q 10
ip address 128.162.10.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface GigabitEthernet0/1.2
description VLAN 20
encapsulation dot1Q 20
ip address 128.162.20.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface GigabitEthernet0/1.3
description Trunk Interface VLAN1
encapsulation dot1Q 1 native
ip address 128.162.1.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface Serial0/0/0
no ip address
shutdown
interface Serial0/1/0
no ip address
shutdown
interface Serial0/2/0
no ip address
shutdown
interface Dialer0
no ip address
ip default-gateway 10.10.0.1
ip forward-protocol nd
no ip http server
ip http authentication local
ip http secure-server
ip dns server
ip route 0.0.0.0 0.0.0.0 10.10.0.1
ip ospf name-lookup
access-list 1 permit any
dialer-list 1 protocol ip permit
snmp-server community Maladomini-RW RW
snmp-server host 192.168.1.2 version 2c Maladomini-RW envmon cpu snmp
control-plane
line con 0
exec-timeout 0 0
password 7 101D58415D361606050A147A
line aux 0
line vty 0 4
exec-timeout 0 0
password 7 15415A545C0B2F29213D0B73
transport input ssh
scheduler allocate 20000 1000
end
POE Switch:
C3560#sh run
Building configuration...
Current configuration : 7368 bytes
version 12.2
no service pad
service timestamps debug uptime
service timestamps log uptime
service password-encryption
hostname C3560
boot-start-marker
boot-end-marker
enable secret 5 $1$wzS5$Kl0aHmGjOrfNL8H8QN9gJ1
enable password 7 091F1F514124131F02023A7B
username mtuckness privilege 15 secret 5 $1$j68Z$ObA6K7Qc2Vsmyu479Hlh6/
aaa new-model
aaa session-id common
clock timezone MST -7
system mtu routing 1500
ip domain-name maladomini.int
password encryption aes
crypto pki trustpoint TP-self-signed-2488747392
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2488747392
revocation-check none
rsakeypair TP-self-signed-2488747392
crypto pki certificate chain TP-self-signed-2488747392
certificate self-signed 01
3082024C 308201B5 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32343838 37343733 3932301E 170D3933 30333031 30303031
30385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 34383837
34373339 3230819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100B715 1CCA0EFB 6D550F27 A4B9F403 7D1CBCCE AB363F89 61AF4773 64351010
AB866AA6 411463BC A7D9C6E3 0CA4EEEC 47C50D33 2F904AD1 8FC5B10B 8F204157
FB5B3A4C 78BD4BDF 14F79CCC D9A0E10B 909BF5BA 095BB9AC 722197D4 3C2CB70B
15D2A221 5FF8BC03 6A642B36 437B9E22 858BF597 F1844026 5DAF2114 EF75718D
EC3B0203 010001A3 74307230 0F060355 1D130101 FF040530 030101FF 301F0603
551D1104 18301682 14433335 36302E6D 616C6164 6F6D696E 692E696E 74301F06
03551D23 04183016 8014D364 9162E0D2 C7936513 1E1C677C 73D675EC 37FF301D
0603551D 0E041604 14D36491 62E0D2C7 9365131E 1C677C73 D675EC37 FF300D06
092A8648 86F70D01 01040500 03818100 2DE49969 2E9C7A81 E96B97A8 7E15BC69
2DA62233 C958092D 2E51DD59 526DA795 CBFE219E 3536852A 5F71A90A BF5016E0
F93FA6F7 55D9BA23 52A2858E B927E0FB B3DC6B20 28FBD64C 6FA956EC 3E6E8756
F12F7182 538D13AE E343674E 41A1BDE1 A42579F2 8070FC92 5C805995 7BA25FA5
3A89C4E5 C6B2D76F FF2C1CF9 6A8DF631
quit
spanning-tree mode pvst
spanning-tree portfast bpduguard default
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id
vlan internal allocation policy ascending
ip ssh time-out 60
ip ssh authentication-retries 5
ip ssh version 2
interface FastEthernet0/1
switchport mode access
spanning-tree portfast
interface FastEthernet0/2
switchport mode access
spanning-tree portfast
Removed interfaces
interface GigabitEthernet0/1
description CONNECTION TO 2821 ROUTER - TRUNK
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,10,20
switchport mode trunk
interface GigabitEthernet0/2
interface GigabitEthernet0/3
interface GigabitEthernet0/4
interface Vlan1
ip address 128.162.1.3 255.255.255.0
ip helper-address 192.168.1.2
no ip route-cache
no ip mroute-cache
interface Vlan10
ip address 128.162.10.3 255.255.255.0
ip helper-address 192.168.1.2
interface Vlan20
ip address 128.192.20.3 255.255.255.0
ip helper-address 192.168.1.2
ip default-gateway 10.10.0.2
no ip classless
ip http server
ip http authentication local
ip http secure-server
access-list 1 permit any
snmp-server community Maladomini-RW RO
snmp-server location Lovington NM USA
line con 0
exec-timeout 0 0
password 7 075C701416281D081E1C355D
line vty 0 4
password 7 0527031B2C49470758
transport input ssh
line vty 5 15
exec-timeout 0 0
password 7 05585757796D4A04100B2943
end

I located the issue of the packet loss. I have a security system that uploads FTP images of the cameras and after the reboot of the network, the only computer that wasn't shut down was the security camera PC.
So I think what happened was after I brought everything back up, it was saturating the outgoing bandwidth, causing packet loss and high latency. Once I determined what it was and shut off the FTP image upload, the pings stabilized and it is working fine now. Trace routes are still not functioning, but I can live without that for now.

Help- WDS with Extreme-N & 2x Airport Express with ~ 40% packet loss

So this problem is driving me crazy. I recently moved into a house that has enough metal in the walls (don't ask) to prevent me from using a single base station so I expanded my network as a WDS utilizing an Airport Extreme (mixed NGB mode) and two Airport Express (one as a relay and one as remote). The configuration appears to work normally some times but other times (especially evenings) I get a very high rate of dropped packets between the client notes (which are connected through the WDS-enabled Expresses) and the base station (using a simple ping 10.0.1.1 to check connectivity to the APBS-N). The problem manifests itself from a users' perspective as very long DNS lookups which causes slow page loads in a browser but it's very reproducible via ping.
So far I've tried changing the channels on the network but I haven't seen a huge payoff there. iStumbler reports no additional networks on channel 2 which I'm using, there are some on channel 1, 5, and 13. I've also tried channels 7 and 11. We have no microwave in the house and our cordless phone (5.8ghz) never interrupted with our simpler Express-based network at our old house, n/m the fact that the phone is never in use when we have this problem.
I don't seem to see the problem when I'm local to (in the same room as) the AEBS; it really seems to happen only when I'm on the WDS-enabled remote and/or relay.
Other data points that may help are that the AEBS-N drops out of the Airport utility at the same time. Sometimes isn't gone for 30 seconds, other times for > 30 minutes. The other base stations continue to report "Green" in that they are not having any WDS problems. If I disconnect the remote node the relay will correctly reflect a status of yellow, so I know it somewhat works.
It's an open network (no encryption, open SSID) so it's unlikely that there's an issue there.
Clients include an Apple TV, iBook G4, MacBook, Tivo Series 3, Intel Mini and Dell Latitude D810. Because of the diversity of clients I don't think it's a driver or NIC adapter issue on any of the clients.
Does anyone have any experience working in a similar environment? Suggestions on troubleshooting packet loss (or other performance issues) in a WDS network?
Thanks,
Mike

Hello errorsupply. Welcome to the Apple Discussions!
I suggest downloading a copy of iStumbler. Use iStumbler's Inspector feature (select Edit > Inspector from iStumbler's menu) to determine the Signal-to-Noise Ratio (SNR) at different points around your house, by performing a simple RF site survey. Within the Inspector, note the values for "signal" & "noise" at these locations. Start with your MacBook near the main base station, note the readings, and then, choose the locations where you have the relay and remote base stations.
SNR is the signal level (in dBm) minus the noise level (in dBm). For example, a signal level of -53dBm measured near an access point and typical noise level of -90dBm yields a SNR of 37dB, a healthy value for wireless LANs.
The SNR, as measured from the MacBook, decreases as the range to the base station increases because of applicable free space loss. Also an increase in RF interference from microwave ovens and cordless phones, which increases the noise level, also decreases SNR.
SNR Guideline
o 40dB+ SNR = Excellent signal
o 25dB to 40dB SNR = Very good signal
o 15dB to 25dB SNR = Low signal
o 10dB to 15dB SNR = Very low signal
o 5dB to 10dB SNR = No signal
If the SNR is 20dB+ at each of these locations, then you should be getting reasonable performance from your AirPorts. If less, either try to locate/eliminate the source of the Wi-Fi interference or try relocating the relay and/or remote base station until they are within a 20dB SNR range of the main (and for the remote, of the relay).

Packet loss, full strength connection

So, just recently I have found that my connection to webpages times out. In firefox i will get the can't connect to site page, then i press try again and usually it works. When I use terminal and ping www.apple.com for example i will get ping times of 900ms and then maybe 80ms, after 15 pings i will get a report saying i have packet loss between 15 and 25%. Does anyone have any ideas why this is happening? It's totally out of the blue. I'm using a D-link DIR-625 wireless N router. I've never had these problems before. My Windows pc that is connected wirelessly to the router has no problems connecting to any pages.

May be a bit late, but I have found this tool to be helpful with diagnosing my wireless network faults :
AP Grapher - http://www.chimoosoft.com/
I have all sorts of problems with my wireless. Even things like someone opening the sliding door can cause my network to drop out. If as you say this is a recent problem, have you recently purchased cordless phones? Well check the tool and see if there is any noise coming across on the signal and try and work back from there.

Time Capsule not compatible w MacBook Pro on 10.5.5 - packet loss

I've been limping along with rubbish internet speeds since upgrading to 10.5.5.
I assumed it was the isp - but then realised that the XP laptop connected via the same time capsule was having no problems.
Pinging shows 10 -30% packet loss.
In desparation we've reverted to the airport extreme and I have no connectivity issues which proves it a problem with how the MBP & Time Capsule work together.
All my data is on the timecapsule including my music library - how can I get this working again?
Message was edited by: topcitybird
Message was edited by: topcitybird

A "live verify" (ie, a verify performed on the currently-running system drive) in Disk Utility is unreliable. It's likely that you have a problem, but not guaranteed. You'll need to repair the hard drive at a minimum. Instructions are here:
http://pondini.org/OSX/DU6.html
In my experience, repairs aren't always that reliable. In addition, I've been told that modern drives do not have these kinds of problems unless they are failing, but have no personal knowledge relating to that and don't know whether your five-year-old drive would be considered "modern." In any case, though, if it were me, I would probably erase the hard drive and restore from backups if I were you, rather than relying on a repair.
If the repair can't be completed, or if erasing the hard drive doesn't work, or if the problem comes back after erasing or repairing, then the drive is probably failing and will need to be replaced.
Regarding the bank issue, I believe this is either an error on the part of your bank or represents an attempt to hack your bank account remotely. If I were you, I would demand (politely, but firmly) an explanation of what the bank saw that they are identifying as malicious.
I honestly don't know how the bank could possibly identify malicious access, unless they noticed an attempted access from a weird IP address (for example, from an IP address in a different country or belonging to an identity-hiding service), which would indicate a hack not involving your computer. If malware on your computer was attempting access to your bank site, it wouldn't really look any different than a normal access attempt to the bank's site.

90% Packet Loss while online gaming. Almost sure i...

I have been experiencing heavy packet loss for about 3 months now, hoping it would disappear at some point.
Now that I realise it won't go away, I have contacted BT and all they've done is "turn off my ping latency" which is complete bull, and refer me to the BT experts, which I'm also sure are useless.
I've been trying ping, pathping and tracert commands to the servers I connect to. Ping shows 0% packet loss, tracert has request timeouts, and pathping doesn't even go past the 1st hop.
I don't even know what to do now, this wasn't an issue before, it just popped up suddenly and I can't fix it.
After using the ping -t command to my gateway address, I am 100% sure it is a BT routing issue that needs to be fixed.

Hi neve1176,
Thanks for posting. Can you post up the results of your tracert and one from the BBC site for comparison and we'll take a look.
Cheers
David
BTCare Community Mod
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How do I fix 100% packet loss?

I have an 8mb connect but i roughly get like 4-5mb. I think i have the homehub version 1 or 1.5.
When i search for servers on Counter Strike Source and team fortress the whole interenet just resets and no servers found. I posted on the steam forums and they said it wass to do with packet loss.
I tried to test for packet loss on http://freeola.com/line-test/ and it says i have 100% packet loss then i tried on http://pingtest.net/ and it was unable to test for packet loss.
How do i fix 100% packet loss?

matrixrory wrote:
I have an 8mb connect but i roughly get like 4-5mb. I think i have the homehub version 1 or 1.5.
When i search for servers on Counter Strike Source and team fortress the whole interenet just resets and no servers found. I posted on the steam forums and they said it wass to do with packet loss.
I tried to test for packet loss on http://freeola.com/line-test/ and it says i have 100% packet loss then i tried on http://pingtest.net/ and it was unable to test for packet loss.
How do i fix 100% packet loss?
Hi. Welcome to the forums.
I tried both, and the freeola one failed with 100% packet loss, but the pingtest site returned 0% packet loss.
I expect the former is being blocked by firewall/router as expected.
Seems like they aren't quite doing the same thing.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

PB G4 to WRT54G Ping Times with Packet Loss!!???

This morning when I woke up my PB G4, my Airport couldn't find my network. Found out that my father had turned off the modem and router because his Dell, which is wired to the router, had slow connection to the network (10 MB/ps or less, I think). I tried using Internet Connect using the assigned Network name and entering the WPA Personal password with no luck. So I then reset the router, configured to it's original settings and my fathers Dell got a better connection but my PB has gotten slower in connecting to sites and the page loading is considerably slower. Looked at iStumbler and it shows a lower signal and now it's showing noise, where before there was none. I ran a ping test to the router and got this.
--- 192.168.1.1 ping statistics ---
100 packets transmitted, 98 packets received, 2% packet loss
round-trip min/avg/max/stddev = 1.536/2.495/26.476/3.414 ms
The router is a WRT54G v5 with the latest firmware that I had just reflashed.

I reset my router, changed the channel to 11 and disabled the SSID. That setting got a better but still iffy ping time with no noise.
I tried your suggestion and got this, along with some noise.
--- 192.168.1.1 ping statistics ---
100 packets transmitted, 99 packets received, 1% packet loss
round-trip min/avg/max/stddev = 1.596/4.201/33.784/6.652 ms
Any other ideas?

BEFW11s4 and Mac IP packet loss

I have had a Linksys Wireless BEFW11s4 wireless router. It has worked fine with my Windows boxes. I just got an iMAC and with some minor problems I got it connected to the wireless network. I am using WEP and not broadcasting the SSID. I have the iMAC connected with full signal strength. I obtained a DHCP address from my DHCP server. However, when I try to ping items both on my wireless network and on the Internet I am having a lot of packet loss. Any ideas? I did not see a firmware upgrade for this model.........
Thanks!

Hi, connect one of your Pc to the router and log into the setup page of the router by http://192.168.1.1 the username is blank and the password is admin. You will see an advanced tab on the right hand side top.
Under the Advanced tab you will the wireless tab. On this screen lower the Beacon to 75 > Rts Threshold to 2392 and the Fragmentation Threshold to 2306.
If this still does not works then on the setup page under the Help tab you will find an option to upgrade the Firmware for the router. And you can find the firmware on the www.linksys.com/download site.

Packet loss to usa sites

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