Page doesnt load unless mouse moves

''locking as a duplicate - https://support.mozilla.com/en-US/questions/877449''
After I have firefox opened awhile, the pages won't load unless i move the mouse or type on the keyboard. I've disabled all plugins and it still happens. I have tried reinstalling and that hasn't helped. Please how do I fix this?

hey, just to keep you updated - there is now a fix available for firefox 25, which should address the particular problem of pages not loading unless the mouse is moved.
if you have downgraded to firefox 24 to work around the issue, please go to firefox > options > advanced > update and turn automatic updates back on. then go to firefox > help > about firefox which should trigger the update to firefox 25.0.1.
in case you need to download the setup file for firefox 25.0.1 separately you can do so from https://www.mozilla.org/firefox/channel/#firefox

Similar Messages

Nothing will load unless I move the mouse or type.

Ive used Firefox for quite a long time with no problems, upon updating last week to Firefox 4 Ive been encountering a pretty annoying problem.
After having Firefox open for anywhere from 5 - 30 minutes a problem will arise that pages, images, gifs, video, anything will not load unless i move the mouse or type. Its literally as if a pause button is hit and even the little animated loading icon on page tabs will freeze up and only animate if I move the mouse/type.
So far I have:
-Uninstalled/Reinstalled
-Updated/Removed Addons
-Ran in Safe Mode
Nothing has worked so far, even all the searching has only come up with tons more people with this problem and no solid answers.

It's a plugin. I disabled everything I didn't use, and it went away.

Okay so my Ipod Touch is connected to my computer which has charged my ipod before. Now when i plug it in, my ipod doesnt charge unless i move the charger around. Should I get a new charger, or what?

Okay so my Ipod Touch is connected to my computer which has charged my ipod before. Now when i plug it in, my ipod doesnt charge unless i move the charger around. Should I get a new charger, or what?

I could be the cable or it could be that the connecor in the iPod is damaged. If the iPod is the problem replacing the cable will not help. Look at the dock connector on the iPod and the contacts on the cable.

Websites would not load unless I move my cursor for Firefox RC

Whenever I load a website, I notice that unless i move my cursor a little, the website would not load. I didnt notice this for previous versions of FF though.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Pages won't load unless I move mouse! GRR!

Whenever I click on anything... either opening a program, clicking on a link, trying to watch a video... unless I am moving my mouse constantly, it will not continue doing what it should be doing. I don't know what else to say. I'm super frustrated. Appreciate your help on this, I've already wasted enough of my day trying to solve it on my own.

{
"application": {
"name": "Firefox",
"version": "34.0",
"userAgent": "Mozilla/5.0 (Windows NT 6.0; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0",
"supportURL": "https://support.mozilla.org/1/firefox/34.0/WINNT/en-US/",
"numTotalWindows": 1,
"numRemoteWindows": 0
"crashes": {
"submitted": [
"id": "bp-c0ef15b4-857e-40ae-86aa-2dd3c2141109",
"date": 1415547949691,
"pending": false
"pending": 0
"modifiedPreferences": {
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.frecency_experiment": 1,
"browser.places.smartBookmarksVersion": 7,
"browser.sessionstore.upgradeBackup.latestBuildID": "20141106201515",
"browser.startup.homepage_override.mstone": "34.0",
"browser.startup.homepage_override.buildID": "20141106201515",
"dom.mozApps.used": true,
"extensions.lastAppVersion": "34.0",
"media.gmp-gmpopenh264.lastUpdate": 1415562788,
"media.gmp-gmpopenh264.version": "1.1",
"media.gmp-manager.lastCheck": 1415562787,
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_current_max_pages": 104858,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"plugin.importedState": true,
"privacy.sanitize.migrateFx3Prefs": true
"lockedPreferences": {},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 0,
"windowLayerManagerType": "Basic",
"windowLayerManagerRemote": true,
"numAcceleratedWindowsMessage": [
"tryNewerDriver",
"7.1500.1000.1666"
"adapterDescription": "Mobile Intel(R) 4 Series Express Chipset Family",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x2a42",
"adapterSubsysID": "02aa1028",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumd64 igd10umd64",
"driverVersion": "7.15.10.1637",
"driverDate": "1-16-2009",
"adapterDescription2": "",
"adapterVendorID2": "",
"adapterDeviceID2": "",
"adapterSubsysID2": "",
"adapterRAM2": "",
"adapterDrivers2": "",
"driverVersion2": "",
"driverDate2": "",
"isGPU2Active": false,
"direct2DEnabled": false,
"directWriteEnabled": false,
"directWriteVersion": "7.0.6002.23200",
"direct2DEnabledMessage": [
"tryNewerDriver",
"8.1500.1000.2202"
"webglRendererMessage": [
"tryNewerDriver",
"7.1500.1000.1666"
"info": {
"AzureCanvasBackend": "skia",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "cairo"
"javaScript": {
"incrementalGCEnabled": true
"accessibility": {
"isActive": false,
"forceDisabled": 0
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.7",
"version": "4.10.7"
"NSS": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
"NSSUTIL": {
"minVersion": "3.17.2",
"version": "3.17.2"
"NSSSSL": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
"NSSSMIME": {
"minVersion": "3.17.2 Basic ECC",
"version": "3.17.2 Basic ECC"
"userJS": {
"exists": false
"extensions": [
"name": "LastPass",
"version": "3.1.1",
"isActive": true,
"id": "[email protected]"
"name": "AVG Web TuneUp",
"version": "3.1.0.7",
"isActive": false,
"id": "avg@toolbar"
"name": "McAfee Security Scan Plus",
"version": "1.0",
"isActive": false,
"id": "{e4f94d1e-2f53-401e-8885-681602c0ddd8}"
"name": "Microsoft .NET Framework Assistant",
"version": "0.0.0",
"isActive": false,
"id": "{20a82645-c095-46ed-80e3-08825760534b}"
"name": "SmartPrintButton",
"version": "1.0",
"isActive": false,
"id": "[email protected]"
"experiments": []
}

Why won't a page load unless I move the cursor

I click on a site or push enter. the page starts to load but then it stops. If I move the cursor the page resumes loading

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Web pages won't load unless I move my cursor

Is there anyone out there that can really help me? This problem as evident by others who have posted the same concerns is not malware but with the newer versions of Firefox. At one time I uninstalled my Firefox and reinstalled an older version and didn't have the problem anymore. I believe my computer automatically updated to a newer version and this the reason for the problem. I don't want to do that again as I lost all my bookmarks etc. Is it time for me to start using a different browser? I hope not, as I have always been very happy with Firefox.
I updated to the newest version of firefox and when firefox opens in won't open web pages unless I constantly move my cursor. I running XP. I tried to restore my computer back a few days so as to utilize the older version of firefox, but I ran into another error message. I know this has been a problem for many and I know it has nothing to do with XP as it was running fine before. Please help.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Why do web pages only load when I move my mouse around the browser?

As soon as I try to load a site the browser does not load anything at all until I start moving my mouse around. I tried updating flash and using different settings and preferences but to no avail.

Ok, Just found firefox on dads laptop to be doing this as well, and it seemed to be the system time/date wrong.
This caused the addon update checking thing to find that all ssl certificates were expired (the year was set to 1970) I'm not sure how that affected anything, but after setting the time/date correctly everything started working fine again.
Hope this helps someone else

JSP page doesnt load for one user on machine1, but does 4 all on same box

Hi,
I have a Citrix application on a box to enable many users to connect remotely to different applications on differnt boxes using the browser on this box. Just like terminal Services or remote desktop
I tested 15 users and all of them are able to login to the machine and able to open a jsp page of an application located on a differernt box using the browser on this box.
But for one user I am facing an issue. For this user, I am not able to get the page and instead I only see a message as "page loading" and nothing more than that, Its getting stuck there itself with no progress.
Please help me,
Thanks a lot in advance,
Srinivas.

Hi,
I suspect there is something missing as far as the JRE for this guy is concerned. Sothing to do with permissions. java policy, security etc.
I am not sure if that helps. I am not in the development of the application, and will check with those guys. I only neeed to provode support on this machine and be able to give access to that application which is on Linux. The browser is in Windows machine,
Thanks,
Srinivas.

After web page finish, mouse movement and scroll up down very slow.

After web page finish loading,both mouse movement and scrolling that page is very slow.
I compare the same page on MS internet explorer and have no problem.
p.s. I'm using intel core 2 dual on 4gb ddr3 windows vista 32bit.
== URL of affected sites ==
http://www.sanook.com

Thanks for both of these answers. I am finding that I do not
like the totally manual method all that much (but it does work).
Using the PrintScreen-before-and-after-each-action method seems a
little better for me. Either method requires way too much editing
for a simple "let me show you" movie. I have moved on to version 3
since it seems to behave a little better.
I think it is odd how sometimes Captivate puts an action
(like a mouse click) on a background from *two* slides previous.
Why would it ever go backward - especially skipping over the
previous slide to get an even older screen. If I have forced a
screen capture, you would think it would stay with that.
I realize that I am not using Captivate where its strengths
seem to be (eLearning) but there must be a lot of people capturing
demos of web-based material. Does everyone have this
problem?

I have to keep moving my mouse to get pages to load

every couple of months firefox will stop working and pages wont load unless i am constantly moving my mouse and in order to get it back to normal i have to uninstall and reinstall it

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Firefox won't load pages unless mouse is moving or keyboard is pressed

Hello,
I've seen this problem listed several times prior to this post, but none of the solutions have helped me.
I've been using Firefox for ages and the last 3 updates or so have been exhibiting this issue. When I attempt to load a website, Firefox will begin to take me to the page and then hang. The circle in the tab will stop moving and it will sit there until I move the mouse or press a button on the keyboard. As long as the mouse is continuously moving or keyboard buttons are pressed, the page will load fine. The same thing happens with YouTube. The video will start and then freeze unless the mouse/keyboard is moved. Firefox also exhibits this behavior when I try to download a file from a website. The download will start and then hang until I move the mouse or press a button, then it will continue for a few seconds and hang again until I repeat the mouse movement or keyboard button press.
So far, I've tried updating Firefox, Java and Flash; starting Firefox in Safe Mode; uninstalling and reinstalling Firefox: doing a complete uninstall and reinstall of Firefox with profile removal and creation. I've run the following ad and malware detection tools with no infections found: Malwarebytes' Anti-Malware, AdwCleaner, SuperAntispyware, Microsoft Safety Scanner, Windows Defender, Spybot Search & Destroy, Kasperky Free Security Scan and Anti-rootkit utility TDSSKiller.
The only thing that I've tried that "seemed" to work was starting Windows in Safe Mode with networking and running Firefox there. I was able to watch YouTube videos without freezing and websites appeared to load properly. Obviously, I can't run in Safe Mode all the time.
I've attached a screenshot of what it looks like when Firefox hangs on Google News. Notice that the images partly load, but a good number of them are either waiting or not loaded.
I hope someone can help me, since I really like Firefox and I'd hate to switch to Chrome or (shudder) IE.
Thanks in advance for your help!

The presence of malware on the user has been mentioned as a possible cause.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Whenever I go to a site or click anything, I always have to move my mouse for the page to load, why is this happening? (When I go to a site full of images, I move my mouse a little bit at a time and it loads one image at a time)

Whenever I go to a site or click anything, I always have to move my mouse for the page to load, why is this happening? (When I go to a site full of images, I move my mouse a little bit at a time and it loads one image at a time)

Hi, Tom.
FYI: You've not stated which of your listed Macs is having the problem. However, the following may help in any case:
1. Did you install Front Row using the Front Row hack on a Mac that did not ship from the factory with Front Row installed? If so, See my "Uninstalling the Front Row hack" FAQ. This has been known to cause a variety of problems, including the menu bar (Clock, Spotlight) issues you noted.
2. If you did not install the Front Row Hack, an incompatible or corrupted Startup or Login Item may be partly to blame for the problems with the menu bar. My "Troubleshooting Startup and Login Items" FAQ can help you pin that down if such an item is causing the problem.
3. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
4. Re: Safari and Mail, if not sorted by any of the above, see also:• "Safari: Blank icon after installing Security Update 2006-002 v1.0."
• My my "Multiple applications quit unexpectedly or fail to launch" FAQ
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

My browser will not load a page or update unless I am actively moving my cursor or typing. If I select a page and don't do anything then it doesn't load at all. I have no idea how this happened or how to fix it. Thanks.

My browser will not load a page or update unless I am actively moving my cursor or typing. If I select a page and don't do anything then it doesn't load at all. I have no idea how this happened or how to fix it. Thanks.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I got my screen fixed and the day i got my ipod touch 4th gen back the wifi doesnt work unless i hold it right up to my router. Roughly every foot I move back it loses a bar and if i leave the room it doesn't even have a signal completely.

I got my screen fixed and the day i got my ipod touch 4th gen back the wifi doesnt work unless i hold it right up to my router. Roughly every foot I move back it loses a bar and if i leave the room it doesn't even have a signal completely. Could the screen replacement have tampered with the wifi capability? Also if it helps I switched internet providers and during the time when my ipod was being fixed a new router was installed and it doesnt seem to work unless directly infront of my ipod.

Take it back to where you had the screen replaced. They messed up the connection to the wifi antenna
Installing iPod Touch 4th Generation Wi-Fi Antenna - iFixit

Page doesnt load unless mouse moves

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