Page doesnt openup,firefox is already running message appears

whenever i close one session of internet browsing using firefox and try to restart another,startup page does not open,rather a message displaying firefox is already running,close previous session appears,even when nothing is running

*Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
*Wait a bit longer before reopening Firefox to give Firefox more time to close completely.
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs
You should update your no longer supported Firefox 5 version.
* "Help > Check for Updates or Help > About Firefox"
You can find the latest Firefox release here:
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html

Similar Messages

On switching on, a message says 'Firefox is already running but not responding...........' then tells me to close it and restart but how can I close it when the page isn't yet displayed?

When I switch on my computer I get the desktop then I try to click on Mozilla Firefox but get the message, 'Firefox is already running but not responding. To open a new window you must first close the existing Firefox process or resart your system.' I looked up how to close but I need to click on 'file' then 'exit'. How can I do that when I can't see the page yet? IE is working fine.

See also [[Firefox is already running but is not responding]]

When I attempt to open firefox an error message appears telling me that firefox is already running, but I can't find it running. How do I do so or in any case close the already running Firefox process?

When I attempt to open Firefox instead of Firefox opening, an error message appears saying "Firefox is already running but isn't responding. To open another window please close the existing Firefox process or restart the system.", but I can't find that process of Firefox in order to kill it, and after restarting the system there is still the problem. I have found an emergency fix to at least get online, and that is to use"Firefox_Profile_Manager" in the start menu's "run" start menu, but the
Firefox that then opens is that one doesn't carry over what I had in my bookmarks but starts bookmarks anew.

Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
**Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
'''You need to update the following:'''
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*Shockwave Flash 10.2 r153
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

I try to open Firefox. Get error message saying Firefox is already running and needs to close - another error message say Firefox can't open

Turned on laptop (rebooted) after being away from it for a few hours. Went to open my home page. Error message popped up saying Firefox is already running and must be closed. I closed it and another error message popped up saying Firefox can't open - incomplete or missing files.
I went into Processes to close Firefox. Selected 'end process' but nothing happened.
Tried to use Internet Explorer but it just gets hung up. Cannot access anything.
And, because I can't open Firefox, I can't go a refresh.
Everything was working just fine a few hours ago.
Any thoughts?

What is the computer system and Firefox on the bad computer?
Separate Issue;
Your System Details on this computer shows;
Multiple versions of your Adobe programs.
Having more than one version of a program may cause issues.
Go to '''adobe.com''' and download the full installers after removing
all of the old programs.
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
This is not a cure but will make it easier if Firefox locks up in Windows.
'''https://support.mozilla.org/questions/997866''' {web link}

Why does firefox stop loading then when i close it and try to open it up again I keep getting this message:Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system

Firefox will just stop loading/ connecting to the internet. The gray circle will just continually move but it never turns green to load the pages. I know it's not my internet because my internet explorer works just fine while this is happening to firefox. So I close firefox and then try to re open it but I get the message: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. So I wait a little bit then try and re open it and still get the same message. I then go into my windows task manager and try and end the firefox proccess but it won't end. So I restart my computer and firefox eventually starts acting up again.

For possible causes of this error, and how to troubleshoot it see [[Firefox is already running but is not responding]].

"Firefox is already running but is not responding" error message and recent firefox update

"Firefox is already running but is not responding" error message is continuously popping up after the recent firefox update. I have nearly exhausted every possible solution to the problem as seen from the support page for this error message. I know someone who has the same issue on their computer and it also started right after the recent big update. Does the update have anything to do with this reoccurring issue? Is anyone else having this problem? Any other ideas on how to fix it? It would be great to get some help.

From what I have been reading from other posts on this forum, the
issue may be caused by the clear history settings.
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Privacy'''.
The button next to '''History''', select '''Use Custom Settings'''.
At the bottom of the page, turn on '''Clear History When Firefox Closes.'''
At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and
'''Form And Search History''' leaving the others off.
This is not a cure but will make it easier if Firefox locks up.
'''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s''' {web link}

Firefox is already running but not responding/random page-load stalls.

Lately when I use Firefox, everything works initially when I first open a browser and start my browsing session, however, when I come back to my already opened browser from my desktop either being asleep or in screensaver mode, the browser will often no longer load webpages. I then go to close the browser to reopen it, I receive the error message:
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
I've researched this error, and some discussions mention it deals with the default profile for the browser. I deleted the default profile, and created a new profile, and still receive the same issue. Also I have downloaded, uninstalled, and have done a clean reinstall of Firefox 4.01 and still receive the issue.
Do you know what could be the problem? Thanks for your help.

Access Rights
It would be better if someone with Vista knowledge answered you.
I use XP pro & XP home edition so do not know answers for Vista. XP pro gives detailed security info and settings, XP HE it is a lot move difficult to figure out, and displays a greyed out tick/check-mark as the folders ''Read Only'' attribute. If you look within the folder you will see files such as ''places.sqlite'' as long as such files have very recent dates/times you can assume firefox does have write permissions on the files.
As a test I suppose you could create a new profile and using profile manager create the profile folder on the Windows desktop, where you can be sure you will have access rights to it.
I suggested changing the sleep settings etc, because if you suspect it is the sleep etc function causing the problem that may show up quickly if you change the OS settings to a short delay before it sleeps.
Presumably when you see the error messages you are seeing the firefox.exe process is still running when you look in Task Manger. Try deliberately bookmarking open tabs to a folder and closing all but a blank page tab before closing down firefox that may help remedy the problem.
You could also check to see if you have multiple copies of sessionstore.js (you will loose session restore info if you delete them, but at least move them out of the profile, they could be a cause of the problem) see http://kb.mozillazine.org/Firefox_hangs#Multiple_sessionstore.js_files

When I open Firefox I get the message "Firefox is already running but not responding . . .

I am using Firefox 3.6.9 with Windows XP SP3. Almost every time I try to open Firefox I get the message:
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
I then must open Task Manager and find Firefox and stop the process.
I run Firefox on 4 Windows machines and this is the only machine that I have this problem on.
I have looked at the Mozilla Firefox KB and have tried to check on the items that could be causing the problem. I have update my Java in Firefox. I have un-installed Firefox leaving the Bookmark preferences, etc. on my machine, ran CCleaner to clean the Registry of remaining Firefox items and then re-installed Firefox - I still have the problem.
I have installed Google Chrome to fix this problem but now I find that several of the websites and companies I do business with are not compatible with Chrome.
How can I fix this problem? Why am I only having this issue on 1 of my 4 Windows machines?
Thanks!
Bill Artman

For possible causes see [[Firefox is already running but is not responding]].

I have an issue that I cannot open Firefox, and I get the message "Firefox is already running..." and it says I need to close it or restart my computer.

There is a page on the support site that attempts to adress the issue...but it never says how to fix it. https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
Apparently there is a problem with the "profile", and on this support page, it has a link about working with the profile...if you go to that page, is tells you where the profile is, and the many things it does...but it does NOT say actually how to fix this problem. It tells you to go the the Help tab at the top of the browser, then select "Troubleshooting", and then under Profile, select "Open Containing folder"...which brings up the folder with all the files...but from there...it doesn't say what to do. I also have gone to the Start tab at the bottom of Windows (Windows XP--I've got Firefox 3.6.9) then Run and opened the profile box...but there are no instructions on what to do to fix the problem. I can open Firefox only by going to Crtl-Alt Delete and opening the process tab and ending the Firefox process...but this is not a fix. Help! thanks...

You need "sysinternal's process explorer", it is free and can replace the Microsoft process explorer, that you get by "CTRL+ALT+DELETE". Either program will allow you to kill the instances of FF that didn't die as they should have, when you closed them. Sysinternal is easier to use, it is a graphic display with many options. Do not push "CTRL+ALT+DELETE" twice unless you want to reboot, that is its default behaviour under Microsoft.

How can I stop from getting the "Firefox is already running" error message when trying to open links and FF has already been opened through a symbolic link?

I use symbolic links and program shortcuts as a way to easily open different Firefox profiles ie. one for casual/personal use and another for work. This works well, but I get the "Firefox is already running, but is not responding" error message if I try to open external links with FF as my default browser. FF is actually open and running fine, but I guess it doesn't acknowledge this fact because of how I'm originally starting the process.
I wasn't able to add the symbolically linked executables to the default program pane. Is there a way to bypass this error or other way to fix this?
The solution to the question linked below is what I'm using to open the different FF profiles.
http://superuser.com/questions/255312/pin-same-app-multiple-times-in-windows-7

hello, this is probably happening when you run the default profile with the -no-remote switch.
http://kb.mozillazine.org/Profile_in_use

Error message: can't install update, firefox is already running, but it is not

second request
an auto update failed a few days ago and now everytime I open FF I get an error message that says can't install update, firefox is already running, but it is not!
the parent.lock file is not open when FF is closed
in addition to this message, a box opens asking looking for a file
Help!

hi
I had the same problem (update failed for normal user, update worked for administrator, but then normal user still got asked about installing the update even though it was already done).
Following the advice on http://kb.mozillazine.org/Software_update#Software_Update_not_working_properly worked for me, in particular to remove the update-related xml files.
good luck
kris

When I use a GSI external antenna for WiFi I first get a message that "Firefox is already running but not responding etc", and then Firefox crashes. Can anyone help please?

Because of weak WiFi signal I need to use an external antenna (GSI USB wireless WIFI long range network adapter). My computer can see the signal clearly and shows that I am connected to the right network. But when I try to launch Firefox I get a message that "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." When I click "OK" Firefox tries to load websites but gives up and reports "Problem Loading". It looks like Firefox is having trouble "seeing" the signal from the external antenna. What do I need to do please?

Try Ubuntu support, I don't think your problem is with Firefox - it will use the connection that the Operating System "makes". I'm a real noob with Ubuntu myself, and don't think I can help you figure out the problem.
http://ubuntuforums.org/

Everytime I try to open firefox i keep getting this message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your computer"

i have restarted my computer and i have uninstalled firefox and re-installed it but i still get the same message i have also tried safe mode and it still has not worked, and i have recently gotten rid of a trojan virus

Do you still have a [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] ?
* [[Firefox is already running but is not responding]]
* http://kb.mozillazine.org/Profile_in_use

I try to launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox is not running and restart doesn't work

when I launch firefox get the following message "firefox is already running, but is not resonding. to open a new window, you must first close the existing firefox process, or restart your system" firefox not running and a restart doesn't solve the problem

Download a fresh Firefox copy and save the file to the desktop.
*Firefox 12.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use
*http://kb.mozillazine.org/Recovering_a_missing_profile

I keep getting this message after closing Firefox and attempt to reopen-Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

I keep getting this message after closing Firefox and attempt to reopen-Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

Page doesnt openup,firefox is already running message appears

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