Page error when saving address in enterprise portal under employee service

Hello All,
When saving changes to address in EP portal ,page error showing at the bottom of the screen on browser details tab.
it shows object expected at line 781
no error when we saved for india employe, actually we have different roles in portal
emp service - ap,(apac region) emp service india etc
so for emp service india role no error , when i opened emp service - ap we have diff I views under personal info iview we have address
so please let me know how to rectify it

iam HR functional consultant , dont much about EP technical side.
Ah, sorry, couldn't know that
I'll explain more detailed:
1. Checking the several Netweaver JAVA Stacks of your components in portal should be the first step. You can do this by going to "http://<host>:<port>/sap/monitoring/ComponentInfo" on your Portal Server and taking a look at the Netweaver Stacks, they will usuall Start with "7.XX' SP XX". The components should all have the same stacklevel excluding Business Packages, XSS Java Components and Connectors. If you are unsure what do to, you should ask your portal guys to update the stacks.
2. Check whether Business Packages Match with the XSS Java Components and whether the XSS Java Components match with the corresponding Stacks in Your Backend. You can do this using the maintenance optimizer and/or using this wiki which gives a nice overview explanation: https://wiki.sdn.sap.com/wiki/display/ERPHCM/HOWTOGETRIDOFSPSTACKMISMATCHISSUES
3. Check whether there are any Browser Compatibility Issues (very unlikely..) at https://websmp204.sap-ag.de/pam.
4. Post the entire log for the error you get. Do this by reproducing the error, then go to "http://<host>:<port>/nwa". From there navigate to "Monitoring", "Protocols and Traces". Select "Default Trace", search for your error, go into detailed View and copy the entire LOG to post it here.
I hope this is helpful for you now , if you have questions regarding any of that, don't hesitate asking (but please be specific).
regards, Lukas

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Pege Error when saving address in Enterprise portal for Australia

Hello All,
When saving changes to address in EP portal ,page error showing at the bottom of the screen on browser details tab.
it shows object expected at line 781
no error when we saved for india employe, actually we have different roles in portal
emp service - ap,(apac region) emp service india etc
so for emp service india role no error , when i opened emp service - ap we have diff I views under personal info iview we have address
so please let me know how to rectify it

Hi Piscian
Please check the default trace log file the issue.
Best Regards
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Hello All,
We do have enterprise portal for different countries with different role for each country.
under "Employeeservices ap" role we have different countries like aus , malaysia etc
when australian employee want to update his address under "Employeeservices ap" role "page error" coming when clicked on save button.
under the same role , same tab we have diff iviews , but the pagerror coming only when updating address iview.
under the same role malaysia employee could update the address in the same iview.
Dont know why it is happening with only one i view and with only one country.
Please share your ideas.
Thanks in advance

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Ah, sorry, couldn't know that
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2. Check whether Business Packages Match with the XSS Java Components and whether the XSS Java Components match with the corresponding Stacks in Your Backend. You can do this using the maintenance optimizer and/or using this wiki which gives a nice overview explanation: https://wiki.sdn.sap.com/wiki/display/ERPHCM/HOWTOGETRIDOFSPSTACKMISMATCHISSUES
3. Check whether there are any Browser Compatibility Issues (very unlikely..) at https://websmp204.sap-ag.de/pam.
4. Post the entire log for the error you get. Do this by reproducing the error, then go to "http://<host>:<port>/nwa". From there navigate to "Monitoring", "Protocols and Traces". Select "Default Trace", search for your error, go into detailed View and copy the entire LOG to post it here.
I hope this is helpful for you now , if you have questions regarding any of that, don't hesitate asking (but please be specific).
regards, Lukas

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Page error when saving address in enterprise portal under employee service

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