"Page not found or not available" error when accessing workitem from UWL

Hi SAP Gurus,
I encounter a perculiar problem in our portal system, was wondering if any of you guys encounter it before.
When one of the users accesses the UWL screen and click on a particular workitem(approve trips), he gets a portal error message "Page not found or not available".
Usually we get this message if the user does not have some form of authorization, but the things is I have setup the permissions of the UWL for "end-user" for "everyone" and all existing roles in the portal.
heres our systems setup:
-R/3 4.7
-ITS 6.2
-EP7
-Authentication through LDAP server, the roles in the server are tied to the groups that the LDAP ID is tied to.
The funny thing is, only this particular user has the problem, other users with the same roles didn't encounter such message. Also, the user do not have problem accessing to other UWL workitems, (eg, leave approval, claims, etc) only the Trips Approval have the problem.
Anyone have any ideas? Could it be some roles in the R/3 side. Any suggestions?
As usual, point will be awarded to useful answers.
Regards,
Jansen

Answered for myself. My situation related to the Credit/Dispute Management application. In my case, a standard task type was also defined for another application. I had re-prioritize the xml configuration for Credit Manager, and modify the xml to include a system alias within the item configuration. Now, my item is using the correct configuration and tasks are launching correctly from the UWL.
Thanks!
- David
PS - Did not need to do back-end configuration.
Message was edited by: David Karpman

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at java.lang.Thread.run(Thread.java:534)
Caused by: javax.naming.NamingException: [Xfs] Object not found: com.sap.caf.eu.gp.worksets.runtime/com.sap.caf.eu.gp.pages.procinstance2 at portal_content/com.sap.pct/platform_add_ons/com.sap.caf.eu.gp.folders.gp/com.sap.caf.eu.gp.roles.runtime/com.sap.caf.eu.gp.worksets.runtime
at com.sapportals.portal.pcd.gl.xfs.BasicContext.lookup(BasicContext.java:1066)
at com.sapportals.portal.pcd.gl.PcdPersContext.lookup(PcdPersContext.java:387)
at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:403)
... 35 more
Hope that we can get some hints from the message above.
KC

Page not found or not available error

Dear Team,
In Approval list for UWL screen while clicking on the record for travel request or travel expense it should actually display form to show the details of either travel request or travel expense but it not displaying the form instead it is showing the error "page not found or not available " . Even i clicked on Display form button it is showing the same error it means i am unable to open the form .
Please help to find the solution.
Thanks and Regards

HI
IN the default trace i found the following
Error looking up url: portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_folder/com.sap.pct.erp.ess.roles/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.area_travel_expenses/com.sap.pct.erp.ess.tripform
javax.naming.NameNotFoundException: [Xfs] Object not found: com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.area_travel_expenses/com.sap.pct.erp.ess.tripform at portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_folder/com.sap.pct.erp.ess.roles/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.area_travel_expenses [Root exception is javax.naming.NamingException: [Xfs] Object not found: com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.area_travel_expenses/com.sap.pct.erp.ess.tripform at portal_content/com.sap.pct/every_user/com.sap.pct.erp.ess.bp_folder/com.sap.pct.erp.ess.roles/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.employee_self_service/com.sap.pct.erp.ess.area_travel_expenses]
Please help .
I checked the permissions there is no issue with it .
Thanks and Regards,

"Page not found or not available" error when accessing workitem from UWL

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