Page Setup options cached somewhere?

I'm trying to help someone in my office who can no longer select "Tabloid" size paper in the Page Setup. We have a Xerox Splash G640 which gives me about fifteen different page sizes in the Page Setup window, but even after deleting her printer from the Printer Setup Utility and re-adding it, she only gets Letter and Legal size. When I started helping her, the Printer Setup Utility said the printer was using the generic postscript driver and I manually changed it to the correct driver. This did not fix the issue, so we deleted and re-added the printer. But, the incorrect page sizes are still in the Page Setup window. If you select another printer from the list in Page Setup and choose Tabloid size paper, the printer prints a Tabloid size image, but on a Letter size piece of paper... She's got Mac OS X 10.4.3 (we're giving everyone updates to 10.4.5 later this week) and although this issue is occurring in any application, we need to print from PhotoShop CS2.
It appears to me that Mac OS X is "caching" this information somewhere, but I'm not sure where. Is there a folder or file I could delete to try to clear this up?
-Doug

Thank you for your reply. I've already replaced the PPD with the one from my computer which does show all the page sizes correctly (on my computer). It appears to be an issue deeper than simply selecting the correct PPD file in the Printer Setup Utility. Somehow, the options in the Page Setup are "stuck" and will not change even if you change the PPD file associated with that printer. You see the same page size options (the incorrect ones) whether that printer is set-up with the "generic" PostScript driver, the correct Mac OS X printer driver or manually selecting the Mac OS 9 printer driver from the Classic System Folder/Extensions/Printer Drivers. No matter which PPD we choose, the wrong page sizes persist in the Page Setup dialog.
-Doug

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shac
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Post Author: whaworth
CA Forum: General
Hi
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Post Author: whaworth
CA Forum: General
Hi
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Mike,
I have exported a pages document as PDF, but when I open it
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Page Setup options cached somewhere?

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