Page size printing problems with custom page size I created

I have created a custom page size (very small) for printing an advertise I had to print, and now after that operation all the pages I ask to print to any printer are automatically printed in that setup, and sometimes even if I change to A4 manually, the page changes but the borders of the page still remain the old one (result i can not print). How can I cancel the custom page size I created, so that my printers restart to print automatically in A4?
thank you very much

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Problem with custom paper size on dot matrix printer

Hi All,
I'm using CR2008 with updated to SP2. I have a problem with custom paper size (W=21; H=14), the CR Viewer show report with custom paper size correctly but when I print it to a dot matrix printer (Epson LQ 300+) the content was rotated to landscape. If print to a laser printer the content was printed correctly. My report was printed correctly by CR10 or previous versions I got this issue when upgraded to CR2008. I aslo tested my computer and printer with orther application like MS Word the printing have no problem with custom paper size.
Thanks for any advice for me.
Han

Looking at the Epson LQ 300+ driver, I see that the latest update is from 2002. In my experience, most matrix printer drivers are not unicode. Crystal Reports is designed to only work with unicode printer drivers. See the [How Printer Driver Options Affect a Report|https://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/a09051e9-721e-2b10-11b6-f9c65c64ef29&overridelayout=true] article, page 6 for details. Also, see [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note.
Finally, see if you can print from the CR designer to this printer and if you get the correct results here.
Ludek

Problems with Custom Paper Size and Address Book

I'm having some trouble printing from Address Book onto a custom paper size. I'm attempting to set up a notecard, and only print one at a time, rather than multiple columns as in the Labels option. The trouble is that when creating this small size, Address Book doesn't recognize it as anything other than a regular sheet of US Letter, and thus prints the address in the middle of the page.
I have no problem printing envelopes, though, which seems odd because they too go in the manual feed for my printer. The notecards are similar width to the envelopes, but only about half the length.
Has anyone else experienced problems with custom paper sizes printing improperly? I'm using an HP 4515 LaserJet, but have access to a few other laser printers. Thanks for any insight

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

CS6 Problem with Custom Paper Sizes

When printing on Epson printers (4800,4880,4900) in the Photoshop print settings dialogue box it won't allow me to print at a custom paper size using the sheet or manual feed settings. The paper feed option defaults to Roll Paper when I create the custom paper size, and then when I change it and try and save the settings it just reverts back to roll paper. If I try and send a print after this then the printer won't accept it because it's being told to print on a roll instead of sheet. Why is this?? I'm using CS6 and OS 10.7 and I've never experienced this problem with any previous Photoshop/ Mac OS X before. Please help!

I use a pc therefor Windows and PC Photoshop. Anyway The way this works in Philosophy windows print dialog you have to set both Photoshop print settings and the printer driver settings. And if Photoshop is to handle colors you must set off the device drivers color management. Photoshop Dialog has a printer setting button. I use that to set the device driver setting like color management off, print quality and custom paper size and source roll paper.
I also wrote a script to tile image into a document for printing on roll paper and eliminate paper waste. http://www.mouseprints.net/old/dpr/PasteImageRoll.html

Printing Problem with custom size paper in Illustrator

Hi having problems with my custom sized paper print using my canon printers it's the same on both the ip100 and the pro-100s, it was printing fine until i've updated my illustrator and mac os Yosemite, it prints the image at a reduced size on the paper to what it should be does anyone have any understanding of this? I've tried everything i know, is this a driver or system problem?

Hi there wasn't an option to set the default printer to pdf where would I do this?
I've done a bit of a work around that seems to be working. I've put the page set up as A4 and then clicked on the printer utility custom settings and then unticked detect paper width, so I can put through the paper I want just got to tweak the x and y to get it right, its not the best but sitting here for four hours trying to figure it out, it will have to do for now. Thanks Jacob for your help, no doubt I'll be back in the morning, I'm burnt out now!

Problem with custom book size and print to PDF

I'm trying to create a 20 page 8x8 book which consists of 10 16x10 spreads. In other words, page 1 and page 20 are not start on the right and left respectively, there are exactly 10 16x10 spreads. This is a requirement for KISS wedding books. I am running into two problems:
1. The album designer seems to be forcing me to have the first page consist of a single 8x8 page, even though the last page can consist of a 2 page spread.
2. When I do print to PDF, I get 20 8x8 pages. If I change the paper size to 16x8, each 16x8 spread is followed by a single 8x8 repeat of the right side of the previous 16x8 spread. I could live with the 20 8x8 pages if there was an easy way to recombine these as 10 16x8 pages.

PS: Since my edit timed out, I was going to add speculation of a way in
ColorSync to enable or make Filters which could be used to save settings,
at least for color and printer matching schemes, this is supported in PDFs.
Not sure where I could take up where I left off to write a PS to my own post;
since I had a few links to documents I found by doing some research reading.
These may be related, but perhaps not directly enough to be of help.
• ColorSync - Wikipedia (note info on settings, filters, printing pdfs)
http://en.wikipedia.org/wiki/ColorSync
• ColorSync on Mac OS X: TN 2035 (technical note detail)
http://developer.apple.com/mac/library/technotes/tn/tn2035.html
{And if you have Acrobat, the retail application, you likely have
several other printing options unavailable to a reader app; in
that PDF print settings may be encoded into a document.}
In any event, I'm on my way out to talk to that neighbor's dog...
(The one I mentioned in my timed-out post that had been
barking up the wrong tree, while I was concentrating.)
Good luck & happy computing!

Portrait printing problem on custom paper size

Hi,
i want to print on custom paper size - 500x700mm, but cant set custom paper size straight in Illustrator, only in printer driver. When I set it up and print file, all shapes are smaller on print than in file! Same thing happens with 320x450mm size. After some searching i tried to print it in landscape (wider side in printer) and everything is ok!!! but when i get back to portrait it is all smaller again :/
On pre-intalled A4 size everything is ok.
Can anyone help me, i want to print on 700x500mm but my printer is only 600mm wide ;/
Tried to change any possible fit, resize and rotate option throughout app, system and in printer with no success.
Specs:
Mac OS 10.9 (Retina MBP 15)
Illustrator CC and CS5 (tried on both)
HP DesignJet 510 (CH336A)

Yeah, HP tech support is iffy at best.
I think you're on the right track.
I don't think the issue is Illustrator. In my experience, the Art Board feature is exactly what is warranted for custom page sizes.
I also wouldn't think it is an OS issue, as the drivers need to conform to OS development rules. If the driver "says" it can do it, it SHOULD do it. If it doesn't, that's not the OS's fault.
In cases where you're trying to go "outside" the page-size presets of the printer driver, this is where people encounter problems, which is why I think the issue is the print driver. My solution has been to use an existing page-size preset, and hand-trim after printing. But in quantity prints, this becomes a pretty serious problem.
One other thought. Someone else on this forum found that they could use custom page sizes (with certain printers) if they always fed the paper in its "tall" position, rather than feeding it in "wide." This might require you to rotate artwork in ai, I'm not sure. But it's worth a try in attempting to get your custom page size to print properly.
Good luck.

Problems with custom paper sizes in Lightroom

Running Mac OS-X 10.9.3 (Mavericks). using an Epson Stylus Pro 3880, latest driver installed as confirmed by Epson tech support this morning. using Lightroom 5.4.
I only see this problem in Lightroom - not in Photoshop - which leads me to conclude that the problem is not an Epson-driver problem.
The problem is the following:
In the Print Module, I click on 'page Setup' bottom left. I define my custom paper size under 'Paper Size' -> 'Manage Custom Sizes'. Click OK.
I then enter 'Print Settings...' bottom left adjacent to the 'Page Setup' button. Select my printer, click on the 'Layout' drop-down list box button and select the 3rd tab in the list: 'Paper Handling'. Here is the problem: the 'Destination Paper Size' option is grayed out and unelectable, and incorrectly shows 'US Letter', which cannot be changed. If I click on 'Scale to fit paper size', and try to make a print to my custom paper that way, it still does not work: it only prints on a fraction of the whole paper.
I have also tried Apple menu -> System Preferences -> Printers & Scanners to change the default paper size there, but it makes no difference - it still incorrectly shows as 'US Letter' in Lightroom.
This problem does not occur in Photoshop: In Photoshop, if you go to File -> Print in the menu, and then hit the 'Print Settings' button near the top, my custom paper size is selectable in the 'Paper Size' list box. So it is a problem which is specific to Lightroom.
Any help appreciated. I have spent most of the day on the phone to Epson and Adobe Tech Support, and no-one has been able to dove the problem
Thanks,

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

Printing Problem with changed page

I have a 2 page PDF document that is created by another program. When I make a change on the second page and save using Acrobat 9 Pro, I am unable to print the page that the changes are on. The messages I get are " Document could not be ptinted" and then "No pages selected to print", even through I have selected the pages to print.

The program creating the file is ReScan. I can print the file before I open with Acrobat. If I make any changes to the file, I am unable to print from Acrobat those pages which had changes made, even thou they show on the monitor fine. If I print to CutePDF Writer instead of directly to one of my three printers (I get the same result with all three different printers) then I can print the CutePDF Writer file.
The fonts I am editing are installed on my system. Not sure what I am doing wrong to cause the program not to print. Don't want to have to use CutePDF every time I need to print. The program should be able to print an edited and saved document.
Any help would be appreciated. Thanks.

Printing problem with muliple page 2D graphics.........URGENT

/*hi
I want to print the drawings that i create in my painting application.
Following is the extract from my drawing application, which takes care of the printing part. The problem i am facing is that, i am able to print only one page, the other parts of my drawing are clipped (both from the horizontal as well as vertical direction)
However i did found some help on printing multiple page TEXT documents, from some literature, but nothing was mentioned about printing drawing that may extend to multiple pages.
Since printing forms a very important part of any painting application, the whole of my project now relies on the success of the printing code. Its really urgent for me to get out of this problem, any kind of help from anyone would be a great contribution in completing my project */
import java.awt.*;
import javax.swing.*;
import java.awt.event.*;
import java.awt.geom.*;
import java.awt.print.*;
public class Print {
public static void main(String[] args) {
PrintFrame f = new PrintFrame();
f.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
f.show();
class PrintFrame extends JFrame implements ActionListener{
DrawingPanel drawingPanel = new DrawingPanel();
public PrintFrame() {
setTitle("Test Printing");
setBounds(100,100,500,400);
getContentPane().add(new JScrollPane(drawingPanel), BorderLayout.CENTER);
JButton printButton = new JButton("Print");
getContentPane().add(printButton,BorderLayout.SOUTH);
printButton.addActionListener(this);
public void actionPerformed(ActionEvent event) {
PrintUtilities.printComponent(drawingPanel);
class DrawingPanel extends JPanel {
private int fontSize = 90;
private String message = "Java 2D";
private int messageWidth;
Dimension pref = new Dimension(1500, 1500);//will define the max scrollable area
public Dimension getPreferredSize() {
return pref;
public DrawingPanel() {
setBackground(Color.white);
Font font = new Font("Serif", Font.PLAIN, fontSize);
setFont(font);
FontMetrics metrics = getFontMetrics(font);
messageWidth = metrics.stringWidth(message);
int width = messageWidth*5/3;
int height = fontSize*3;
setPreferredSize(new Dimension(width, height));
public void paintComponent(Graphics g) {
super.paintComponent(g);
Graphics2D g2d = (Graphics2D)g;
int x = messageWidth/10;
int y = fontSize*5/2;
g2d.translate(x, y);
g2d.setPaint(Color.lightGray);
AffineTransform origTransform = g2d.getTransform();
g2d.shear(-0.95, 0);
g2d.scale(1, 3);
g2d.drawString(message, 0, 0);
g2d.setTransform(origTransform);
g2d.setPaint(Color.black);
g2d.drawString(message, 0, 0);
g2d.drawLine(5,5,1490,500);//this line goes outside my paper width, & does not get printed
class PrintUtilities implements Printable {
private Component componentToBePrinted;
public static void printComponent(Component c) {
new PrintUtilities(c).print();
public PrintUtilities(Component componentToBePrinted) {
this.componentToBePrinted = componentToBePrinted;
public void print() {
PrinterJob printJob = PrinterJob.getPrinterJob();
printJob.setPrintable(this);
if (printJob.printDialog())
try {
printJob.print();
} catch(PrinterException pe) {
System.out.println("Error printing: " + pe);
public int print(Graphics g, PageFormat pageFormat, int pageIndex) {
if (pageIndex > 0) {
return(NO_SUCH_PAGE);
} else {
Graphics2D g2 = (Graphics2D)g;
g2.translate(pageFormat.getImageableX(), pageFormat.getImageableY());
disableDoubleBuffering(componentToBePrinted);
componentToBePrinted.paint(g2);
enableDoubleBuffering(componentToBePrinted);
return(PAGE_EXISTS);
/* disables double buffering globally. */
public static void disableDoubleBuffering(Component c) {
RepaintManager currentManager = RepaintManager.currentManager(c);
currentManager.setDoubleBufferingEnabled(false);
/* Re-enables double buffering globally. */
public static void enableDoubleBuffering(Component c) {
RepaintManager currentManager = RepaintManager.currentManager(c);
currentManager.setDoubleBufferingEnabled(true);
}

Um I dont know if im doing something daft but I tried this like you said
PrinterJob printJob = PrinterJob.getPrinterJob();
printJob.setPrintable(this);
if(printJob.printDialog()){
try {
          PageFormat pageFormat = printJob.defaultPage();
          if (pageFormat.getOrientation() == PageFormat.PORTRAIT) {
          landscape = 0;} else {
               landscape = 1;}
          System.out.println("THE ORIENTATION IS "+ landscape);
          printJob.print(); }
catch (Exception PrinterExeption) { PrinterExeption.printStackTrace();}
and it doesnt seem to work as I tried it both as landscape and portrait in the print dialog but landscape is always 0.
cheers
pmiggy

Problem with custom page layout

Hi,
I had created a page layout and deployed it.
And created a layout for it in the Portal content.
When i am trying to create page i can't able to see my page layout.
Here i can only see the default layouts.
What should be done to make my page layout visible in the page creation wizard.
Thanks in advance,
Mr.Chowdary

Hi,
have you set your PCD-Layout's wthin the PCD to be a Template?
(Category Info, Object is a Template = Yes)
Hope it helps ...
Frank

Default printer problems with adobe 10.1.2

I was having problems printing PDFs since upgrading to 10.1.2. After reading and trying many recommendations, I happened to notice that my default printer(I have only one printer) was listed twice on the print window. The first (default) printer is spelled "HP PSC 2350 series" (upper case 'PSC') The second is "HP psc 2350 series" (lower case 'psc') . The printer is named 'HP psc 2350 series' in my printers and devices, and if I select this printer, the page will print perfectly. Now that I have solved my printing issue, I would like to change the default setting on the adobe print window to come up as the active link, so I don't have to continue to select a different printer everytime I wish to print a document. The printer by the lower case "psc" name is set as the default printer in printers and devices, and I cannot figure out why it doesn't come up as the default printer on the adobe reader print window. I also cannot figure out how to change the default in the print window.   An added interesting fact is that I get no response in the print window when I try to select "preferences' or 'advanced' for the upper case 'PSC' printer.
My computer runs in Windows 7 (64-bit). The printer is HP psc 2355xi all-in-one. Any suggestions are much appreciated

I have not been able to select a different default printer for Adobe, but I can print if I manually select the correct link everytime.
Date: Tue, 6 Mar 2012 13:16:52 -0700
From: [email protected]
To: [email protected]
Subject: default printer problems with adobe 10.1.2
    Re: default printer problems with adobe 10.1.2
    created by AMG13 in Adobe Reader - View the full discussion
I am having the same issue.The correct printer is selected as the default printer on the control panel and there is no driver with the lowercase convention.However, the first printer option that appears is the lowercase convention. Is there any way to select a default printer for specifically for Adobe, as opossed to the PC itself?
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Help with custom page size support for non standard paper

Firstly, we appreciate any support you may be able to provide, we have already thrown considerable effort at this and it has been very time consuming and frustrating.
To support a number of business functions need to print to (non standard) continuous and mulitpart paper on a dot matrix printer. The (test) Mac is a 10.4.11 G4 laptop, the printer is an Oki Microline 520 (9 pin 80 column, IBM Proprinter, Microline or Epson FX personalities with a parallel interface) which has been networked via a HP JetDirext Ex Plus print server. That part appears to be operating correctly.
We have tried a number of drivers / printer personalities with varying levels of success:
ESP / EPSON 9-Pin Series CUPS v1.1 / Epson FX personality
ESP / OKIDATA 9-Pin Series CUPS v1.1 / Oki Microline personality
Ghostscript / epsonc / Epson Dot Matrix Foomatic PPD / Epson FX personality
Ghostscript / ibmpro / IBM ProPrinterII Foomatic PPD / IBM Proprinter personality
Ghostscript / okiibm / Oki Microline IBM compatible 9 pin Foomatic PPD / IBM Proprinter personality
There were no appropriate drivers in Gutenprint (5.2.3 version) The most successful is the okiibm / Oki Microline IBM compatible 9 pin settings, it can print A4 and honors the Printer Features Resolution settings in the print dialogue.
Q1: Should we see anything in the Printer Info / Installable Option, it is always blank ?
The issue is custom page sizes, we can manage / add Custom Pages Sizes via the Page Setup / Paper Size interface and they draw on the screen OK but they do not work at the printer (various issue at the printer such error messages, junk printing and wrong orientation):
Q2: Are we heading in the right direction or is there a better way to handle this ?
Q3: Would 10.5 solve all our problems, are the print drivers any better ?
Q4: Is this the correct way to specify custom page sizes, is this all we need to do ?
Q5: Is so how do we get the driver to respect the size, do we need another filter or something ?
Q6: Is it possible to add (by hand) custom page sizes to the ESP drivers or Foomatic PPD files so they they appear as a "standard" offering in the Page Setup / Paper Size interface ?
Sorry for the long / complicated post and thanks in advance for any advice / assistance.

Matt Broughton wrote:
Testing on 10.5.7, Tried both Oki 9-Pin Series 1.3 / Microline personality (no joy) and Epson 9-Pin Series 1.3 (this is a much better driver than 1.1) / Epson FX personality but not much joy with custom page sizes,
The Oki 9-pin Series 1.3 and the Epson 9-Pin Series 1.3 should produce the same results. The only difference in the PPDs is the printer model name.
After some testing, I find that the output is not the same despite the two PPDs being virtually identical. I did spot in the CUPS source code for the rastertoepson filter that there is some model name matching for Epson printers. Thus I can see where the output using the Oki 9-pin PPD could be different than when using the Epson 9-pin PPD.
but again once I imbedded the page size into the ppd some (but frustrating) luck. I can get it to respect the paper orientation and it prints well but I could not get the form length to work properly. At best over a print run of 7 labels it would creep up the label by about 0.1 inches / 2 mm.
Just for the fun of it, I made some additions to the Epson 9-pin 1.3 PPD. All I can say is that I could print a job to file. I have no way to know what it would look like on paper.
I did find that using a custom paper size did add some unwanted margins to the output bounding box. Putting the custom page size into the PPD seemed to get around that issue.
I added the following lines to the Epson 9-pin PPD 1.3--
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">*PageSize Label1/Label1: "<</PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*PageRegion Label1/Label1: "<<PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*ImageableArea Label1/Label1: "0 0 288.00 107.80"
*PaperDimension Label1/Label1: "288.00 107.80"</pre>
This adds a paper size with the 4 inch (288pt) width and 1.5 inch (107.8pt) height. That represents the 1.4 inch label and the 0.1 inch gap between labels. I set 0pt margins except for the bottom where is set the 0.1 inch (7pt) gap as the bottom margin.
The full diff in context is--
<pre style="overflow: auto;font-size:small; font-family: Monaco, 'Courier New', Courier, monospace; color: #222; background: #ddd; padding: .3em .8em .3em .8em; font-size: 9px;">loki:~ matt$ diff -u /usr/share/cups/model/epson9.ppd ~/Desktop/epson9.ppd
--- /usr/share/cups/model/epson9.ppd 2009-02-20 20:16:53.000000000 -0600
+++ /Users/matt/Desktop/epson9.ppd 2009-06-06 20:37:06.000000000 -0500
@@ -42,6 +42,7 @@
*PageSize Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageSize A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageSize FanFoldUS/US Fanfold: "<</PageSize[1071 792]/ImagingBBox null>>setpagedevice"
+*PageSize Label1/Label1: "<</PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageSize
*OpenUI *PageRegion/Media Size: PickOne
*OrderDependency: 10 AnySetup *PageRegion
@@ -50,17 +51,20 @@
*PageRegion Legal/US Legal: "<</PageSize[612 1008]/ImagingBBox null>>setpagedevice"
*PageRegion A4/A4: "<</PageSize[595 842]/ImagingBBox null>>setpagedevice"
*PageRegion FanFoldUS/US Fanfold: "<</PageSize[1071 792]/ImagingBBox null>>setpagedevice"
+*PageRegion Label1/Label1: "<<PageSize[288 107.8]/ImagingBBox null>>setpagedevice"
*CloseUI: *PageRegion
*DefaultImageableArea: Letter
*ImageableArea Letter/US Letter: "18.00 18.00 594.00 774.00"
*ImageableArea Legal/US Legal: "18.00 18.00 594.00 990.00"
*ImageableArea A4/A4: "18.00 18.00 577.00 824.00"
*ImageableArea FanFoldUS/US Fanfold: "18.00 18.00 1053.00 774.00"
+*ImageableArea Label1/Label1: "0 0 288.00 107.80"
*DefaultPaperDimension: Letter
*PaperDimension Letter/US Letter: "612.00 792.00"
*PaperDimension Legal/US Legal: "612.00 1008.00"
*PaperDimension A4/A4: "595.00 842.00"
*PaperDimension FanFoldUS/US Fanfold: "1071.00 792.00"
+*PaperDimension Label1/Label1: "288.00 107.80"
*MaxMediaWidth: "1080.00"
*MaxMediaHeight: "86400.00"
*HWMargins: 18.00 18.00 18.00 18.00</pre>
I don't know if that will help you or not. Let us know what sort of progress you make.
Matt

Printing to PDF (custom page size) from AutoCAD Won't Work Anymore

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The only PDF print driver that I have found that will is the Adobe PDF driver provided with my Adobe Acrobat 9 Pro software. See attached screen shot of the PDF printed by the Adobe PDF driver. HOWEVER, I can only print to a standard paper size and I MUST print to a custom page size. When I try printing to a custom page size it will no longer let me save the PDF. It simply skips the save window. It used to work fine up until this past week, but when I came into work on Monday morning it stopped working. I cannot for the life of me figure out why it won't work now!
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Try opening the DWG file in AutoCAD 2013 and changing its file format to an older version of Autocad (i.e, 2010/2011/2012).

I have a problem with searching page, whenever i try to open any page a blank paper cums appear only written custom search google in English

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Page size printing problems with custom page size I created

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