Pages 4.1 Freezing: Should I delete the app and can I redownload it I do? Or should I just remove some application support files?
Pages 4.1 is not cooperating. When I open a document the spinning rainbow computes and computes, but freezes and I have to force quit. I checked downloads, and ran iDisk Utility, but to no avail. What can I do?
John
You could tell us which system version you use. Pages 4.1 doesn't work on Tiger.
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i had purchased whats app approx 18 months back and was using the same until the last 24 hours on my iphone 3g as per the instructions i deleted the app
and tried to re- download the app now I get a msg saying that i have to upgrade to 4.3 version and that my iphone 3g is not compatible whereas i was using the same
till 29 nov.2012. Is there any other version of whatsapp for my iphone 3g,PLEASE HELP MEyou could alays just update your software.
http://support.apple.com/kb/HT1414 -
I was having trouble with freezing up in Draw Something 2... I was told to delete app and reinstall. So..I deleted the app and tried to reinstall but I cannot find the app anywhere!? I have looked and searched the App Store, went through purchases, my games, Cloud...etc..what should I do now? I have purchased a lot of inks and other things in Draw 2,,,will I be able to recover all?
I still find Draw Something 2 available:
https://itunes.apple.com/us/app/draw-something-2/id602881939?mt=8
though I haven't tried to download it. Are you sure you're logged into the iTunes Store account through which you purchased the app, and you're following these instructions?
http://support.apple.com/kb/ht2519
Regards. -
My Pages App will not open after I recently updated it. I'm afraid to lose all my docs if I delete the App and re-install.
First of all - you are running the proper iOS in order to use the latest version of Pages - correct? You need iOS 6 now.
If so ....See if this helps. Maybe Pages will open after you try this.
Quit the Pages app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or ..... Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that didn't help backup and send your files into iTunes with file sharing.
You could lose all of your files if you delete and reinstall the app. That is precisely why you should backup your iPad and send your files into iTunes using files sharing on the iPad. Do you backup or use file sharing?
Backup your iPad, send the files from the iPad into iTunes using file sharing and then delete the app and reinstall it.
Start here ..... How to backup and restore from a backup
http://support.apple.com/kb/HT1766
iOS: About file sharing.
http://support.apple.com/kb/HT4094 -
i use ipad mini with retina display 16gb i love playing clash of clans but due to shortage of space i want to delete it for some days.If i delete the app and then reinstall it after a month should i start from the beginning or cont. from where i left
However, I originally had the kindle app on there and when he is reinstalling it comes up with my kindle account. How do we change this?
OPen teh Kindle app.
Tap the i at bottom right then Settings > Deregister this device.
-> http://www.amazon.com/gp/help/customer/display.html?nodeId=200375710&#managedevi ces
He does not have an actual kindle so I am not sure if he would be able to create one anyways.
The Kindle app is so you do not have to use a Kindle. Yes, he can have a Kindle account and not own an actual Kindle hardware device. -
I downloaded nds4ios for my ipod touch and now it's acting screwy. I deleted the app and reset my ipod but I still can't access either Itunes stores, send messages, or access the internet. What should I do?
Hi Seabiscuit564,
It sounds as if your issues here are all related to not having a good connection to the Internet from your iPod touch. I would suggest that you troubleshoot using the steps in this article -
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Best,
Brett L -
i have downloaded viber on my iphone 5. i cant activate my account because it says that i have to turn on my push notifications, which i have triple checked. i have also tried deleting the app and redownloading.
Hi,
This is an official representative of Viber Media.
Please try to uninstall>reinstall Viber, make sure you have the latest version available (2.3)
Viber requires all Push Notification settings to be enabled. Otherwise, it will show the error message requesting to do so. In addition, another possible cause for this problem might be the fact that your iPhone is jailbroken/hacktivated, and that interferes with Push Notifications in your iPhone. Our support team might be able to assist you further with this issue - please thoroughly read this page in our official Help Desk: http://bit.ly/uRG1Dw
(At its bottom you may contact our Support Team if the solutions outlined in it were not sufficient).
For more questions or technical support, please visit our official HelpDesk.
Thanks,
Viber -
I have iBooks 2.1 on ipad. I changed my password and can no longer update the app. If I delete the app and install the updated version, will I lose the books I have purchased?
Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if you can then update the app.
If you do delete the app then you should be able to re-download your ibook purchases via the Purchased tab in the ibookstore in the app. But in case some of them are no longer available in the store and/or you have PDFs or epubs in it, then you could first connect it to your computer's iTunes and do File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) which should copy them over to the Books part of your iTunes library so that you have your own copy of them and can sync them back (even though they aren't iTunes purchases it should also copy over any PDFs or epubs that you have in the iBooks app) -
Hello,
I have Mac released in mid 2012 with OS 10.10.2, my friend has downloaded iMovie and iPhoto from his ID, whenever any updates comes I have to depend upon his Apple Id, to get rid of it, I deleted the app and now when I m trying to download it from my Apple ID it is showing the price of the app. It should show free. Pls help.Log in with the Apple ID used to register the computer. If you don't have access to it or the applications still don't show as being free, click here and contact Apple.
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I am having a big problem. I am not getting notifications from snapchat and only snapchat. I've made sure every notification setting was on and it just won't work. I have also restored my phone and deleted the app and re-downloaded it multiple times. It just wont give me my notifications. Help please.
Go to Settings > Privacy > Location Services.
Turn off SnapChat.
Go to Settings > Notification Center
Turn off SnapChat.
Restart the device.
Go to Settings > Privacy > Location Services.
Turn on SnapChat.
Go to Settings > Notification Center
Turn on SnapChat.
Test the issue. -
I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email
If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..
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Hi all. I upgraded to 7.1.2 on my IPad yesterday. I cannot now get these apps: facebook, iPhoto's, iBooks and some others. I can't update the Economist or Bloomberg apps. I cannot delete the apps and reinstall. I did a reset. Any ideas?
Are there any parental controls on the iPad or iTunes?
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When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?
I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.
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The problem I'm having with my Bible +1 App wasn't solved by resetting my iPad. I was told to then delete the App and re-install it, but if I do that, won't that delete EVERYTHING within the App, like all the highlighting and Notes? And I'm sorry to say, I'm extremely technologically inept - only had this iPad since mid-April and the first piece of computer ANYTHING in well over 15 years with my son - and we never had the InterNet. The reason I'm telling this is, I'm not even sure HOW to re-install an App. Sorry.
If the app continually fails to run the delete and renown load might help. But yes, you will lose everything that you have done with the app unless there is some way to back up the info to your computer or another device.
You might also contact the developer of the app to see if they are aware of the problem and are working on fixing it. The developer info can normally be found in the information on the app provided in the App Store. -
I allowed my iphone 4 to update 7.0.6 which has blocked whatsapp and wont allow it to connect. I have deleted the app and reinstalled. I have restarted the phone after a power off and still nothing.
Your issue is urelated to iOS 7.0.6. Whatsapp had a server outage. It has allegedly been resolved.
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