Pages 'doc' exports won't load in Word 2011

Help...
We work almost exclusively in Pages for text documents.  When we need to send them to people using MS Word we export as a DOC format.  Never had a problem until recently when we updated to Office 2011 (thanks to Lion not supporting Office 2004). 
Now we find that some doc files exported from pages won't open in Word 2011 - but will open in NeoOffice, Word 2004 etc.  What is odder still is that if you save the problem doc in NeoOffice / Word 2004 it will then open fine in Word 2011.
When we try to open a problem file we get a dialogue like this...
This suggests that something in the Pages file created by the export process is annoying Word 2011, but not Word 2004 etc. 
Anyone got any ideas what this might be - the MS help for this dialogue is useless (assumes for a start you are using Word on a Windows machine...).
Thanks in advance...

Hello,
As you are saying that PDFMaker add-in is simply not loading in the add-in list of MS word.
Please exit all programs, open MS Word and go to File> Options> Add-Ins.
Now, in the 'Manage' label on the bottom, choose COM Add-Ins and click go.
Then, look for Acrobat PDFMaker Office COM Add-In in the list.
If Acrobat PDFMaker Office COM Add-In appears in the list but the checkbox beside it is not selected, then click the checkbox. Click OK. Then close and reopen the Office 2013 application.
If Adobe PDFMaker COM Add-In is not in the list of available add-ins, then click Add and choose PDFMOfficeAddin.dll from "C:\Program Files\Adobe\Acrobat 11\PDFMaker\Office". Click OK. Then close and reopen MS Word.
Please check and let me know.
Regards,
Anubha

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