"pages document could not be opened" Message

I've been experiencing a problem with Pages lately where the application will not open documents previously created in the same program. When going back to the file at a later date and attempting to open, I get a "pages document 'xxxx.pages' could not be opened" error message with no other information. Trashing preferences and repairing disk permissions does not help. Anybody else experiencing this problem? Any solutions?

There shouldn't be a problem having more than one version of Pages on your Mac. I have both Pages 3.0.2 & 2.0.2. It may be that OS X is set to open all Pages documents with Pages 2. Highlight a known Pages 2 document in the Finder, highlight it & choose Get Info from the File menu. In the Get Info box, click the triangle next to "Open With." Click on this drop-down menu & choose Pages 3. If Pages 3 is not a choice, choose "Other" & navigate to the Pages 3 application. Now click the "Change" button under the text that asks if you want to open all documents like this with Pages 3. You can then double-click the Word documents & they will open in Pages 3.

Similar Messages

Pages file 'could not be opened' message, HELP!!

I was working on the pages file until an hour ago but then I got kicked out while I was doing copy/paste. Ever since, I cannot open the file. The message I get is 'The document “xxx.pages” couldn’t be opened.
Please help!!!

I just received a document behaving this way.
The Index.xml file is available,
I may open it with Text Wrangler
but Pages is unable to use it.
It seems that a xml descriptor is wrongly built.
It's one more file which will be sent to Apple's Bugs Hunters.
I'm extracting the text components but, as it is written in Japanese, every character is stored as an entity which is this kind of beast:
Yvan KOENIG (from FRANCE lundi 15 juin 2009 21:12:55)

Document could not be opened

I am getting an error message "Document could not be opened" on the Numbers app - What is the best way to recover the document? Will the folks in the Genius Bar in the local Apple shop be able to help?

First thing to do, assuming that it's named azerty.numbers, rename the doc as azerty.numbers.zip
Double click it.
If it behave the logical way, you will get a new document azerty.numbers of structure package.
With a bit of luck you will be able to open it.
If it doesn't, send the original to my mailbox. I would try to revive it.
Click my blue name to get my address.
Yvan KOENIG (VALLAURIS, France) jeudi 15 décembre 2011 21:05:47
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community

This document could not be opened.

Hi,
I have Created a Crystal Report File in VS2005 not when I open VS2012, gives the following error
Crystal reports ver:10.2.3600.0 references are added in the project.
SAP Crystal Reports ActiveX Designer
C:\Users\SHAKIR~1.JAM\AppData\Local\Temp\{67505EDA-9101-4A10-8927-05811521BF36}.rpt
This document could not be opened.
While VS2005 is still opening this file.
Please help.
Best Regads,
Shakir

Hi Shakir,
CR 10.2 is not supported in VS 2012. To update to a supported runtime go to this page and download the first link to integrate into the VS IDE:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
Other links are for redistributing the runtime only, DO NOT install them on your DEV PC.
Only issue is the update wizard may not replace all of the references in the config files so you may have to edit them manually. Or you may have both, replace them with the version 13.x.x.x versions.
Don

"The document could not be opened" type problem

My OSX 10.3.9 or G5 Hardware has recently been saying "The document could not be opened because (file) is in the Trash" The problem is, the file is not in the trash but in a folder on my HD or on the desktop. This problem happens when I double-click the icon for the file to open it (in InDesign), but seems to clear up when I drag the icon to the InDesign program to open it. Same thing happens with Photoshop documents. I've checked and neither of the files are in the Trash.

Look in your harddrive Library folder, for a folder named ScriptingAdditions. Inside of that folder there should be a file called Adobe Unit Types. There is also one for Quark, if you have a copy of Quark.
These files have to be there for you to double click to open these programs. It seems weird, because all of the other programs you can double click and open.
I noticed that these files disappear sometimes during a crash. After reinstalling mine, I made a copy of them, for quicker replacement.

"The document could not be opened. Bad file handle." Error

Greetings,
I have many operators opening documentation using acrobat reader 8.1.2. When the documents are opened, sometimes a change has to be done to the file. I use computer management to "kick" everyone out of the files, update the .pdf, and then they can re-open the file to see the latest and greatest version. The problem is, if not everyone is out of the file, I sometimes get a ""The document could not be opened. Bad file handle." error, and have to usually wait a period of time before it will let anyone in. I think it has something to do with the windows temp files, but am unsure. It's hard to ensure everyone is out of the document on time, as up to 50 people may be in it at the same time.
Is there perhaps a better way of publishing the new verison of the document?
Thanks for any help you can provide!

these two errors below is what I am receiving when do a program integrity scan: common program locations.
I have done a repair on acrobat reader and I do have the two dll files I even put them in reader folder and still receiving the errors.
missing file:"c:\program file\adobe\reader 8.0\reader\acrord32.exe"
"c:\program files\adobe\reader 8.0\reader\acrord32.exe"cannot access a necessary file,"msvcp80.dll
missing file:"c:\program file\adobe\reader 8.0\reader\acrord32.exe"
"c:\program files\adobe\reader 8.0\reader\acrord32.exe"cannot access a necessary file,"msvcr80.dll

Document could not be opened for editing

Hi,
I'm trying to open Office documents from SharePoint 2010 on Google chrome browser and it throws the below error.
"The document could not be opened for editing. A Microsoft SharePoint Foundation compatible application could not be found to edit the document"

Hi Vinoth,
Thanks for your question. This is the forum to discuss questions and feedback for Microsoft Office client. Since your query is more about operating on SharePoint side, I'm moving it to the dedicated forum for better assistance:
https://social.technet.microsoft.com/Forums/office/en-US/home?forum=sharepointgeneralprevious
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

"The file could not be opened" message

I'm a windows pc user with Lightroom 1.1. Today for the first time some of my library folders are in red font, and when I try to work on other images in develop mode I get a "The file could not be opened" message over the image.
I recently exported many of these images and then renamed some of the jpegs. But some that are inaccesable in lightroom I haven't exported or renamed.
Why did this occur and how can I get the files to open again so I can continue working on them?
Thank you!

If the folders show in red, it means that they have been moved or renamed outside of Lightroom. If this is the case right-click on the red folder name and choose "Locate missing Folder". You can then browse to the folder.
If a file has been moved/renamed outside of Lightroom, the frame around the thumbnail will show a "?" at top right. Click on the "?" and click locate on the screen that pops-up.
Adobe's help for this:
http://learn.adobe.com/wiki/display/LR/Locate+missing+photos+-+Basics

The document could not be opened

I was working on a Numbers '08 document that consists of a few sheets. Last saved it an hour or so ago and now it won't open saying "The document "blahblah" could not be opened". Of course, there is no fresh backup as I have just entered a ton of data in the last few hours. There is a log being posted to Console that looks like a few lines in the form of +Numbers[538]: Object (0x3024500 of class __NSDictionary0) named "NSMutableDictionary-0" was already registered with another name "NSMutableDictionary-16".+ followed by +Numbers[538]: Caught the following exception while trying to open blahblah.numbers, * -[NSCFArray insertObject:atIndex:]: attempt to insert nil+, followed by more lines that look like +Numbers[538]: NameKeyHashSet and ObjectHashMap out of sync: object map entry for __NSDictionary0 0x3024500 references name "NSMutableDictionary-0" instead of "NSMutableDictionary-44"+, and the last line is +Numbers[538]: Failed to open document, but no unrecoverable error+. I tried downloading iWork 09 trial, updated to the latest version in Software Update, same error. The document does display in QuickLook though. Trashed the prefs, restarted, all to no avail. Is there any app that understands the Numbers format that could be used to open/import and reexport the data, or perhaps some tool to fix the affected document? All other Numbers documents I tried open fine.
On a (probably) unrelated note: after updating to Snow Leopard both Pages and Numbers stopped showing anything in the Open Recent submenu. Not sure it might be in any way related.
I'll appreciate any ideas on what to try as I absolutely don't fancy re-typing all that data again into a new document.
TIA

KOENIG Yvan wrote:
wh1tebalance wrote:
I was working on a Numbers '08 document that consists of a few sheets. Last saved it an hour or so ago and now it won't open saying "The document "blahblah" could not be opened". Of course, there is no fresh backup as I have just entered a ton of data in the last few hours.
Why "of course" ?
When we work seriously, we save seriously and you didn't do that.
Saving seriously means: save every 10 (about) minutes and keep the result of these repeated save task.
No matter whether I work seriously or not, I have a habit of pressing Command-S every 1-2 minutes whenever it's available. I do this automatically and without thinking, ever since I started using Word 6. Used to work for me until today and needless to say, I have never seen documents get corrupted like that, for no obvious reason. If by "seriously" you mean cloning my HD every 10 minutes, then I guess I'm not very serious about saving my progress. Then again, I don't work for NASA.
The minimal scheme is to use only save but activate the preference named "Back up previous version before saving".
I wasn't aware of this option, thanks for pointing it out to me. Hopefully it will work for future incidents like this (although if Numbers is prone to such nasty data-losing bugs perhaps it's time to change the application).
Given what you describe, the index.xml file describing the contents of your document is missing or corrupted.
It's not missing, but obviously corrupted.
You are a lucky guy as you may read the doc thanks to Quicklook.
I guess..
I am able to rebuild a document when the index is corrupted but readable with TextWrangler but I do that only for users working seriously !
I might as well recreate it all from scratch.
Perhaps I should rephrase my questions:
• is this a known situation (a newly introduced bug related to Snow Leopard or something?) and if so perhaps someone may have come up with a way to fix the document?
• or are there any apps that understand enough of the Numbers format that might just import the data from the document without getting stuck on whatever it is that Numbers gets stuck on?
• any other ideas that might actually help?

Document could not be opened (iba)

I have an iba file created with a prior version of iBook Author. The file size is 344 MB. I just updated to version 2.0 of iBook Author and now I am unable to open the file.
When I attempt to open the file, it displays the progress window and the Open progress bar shows normally. However, before the file is opened, I receive a pop-up message saying "The document {filename} could not be opened." There is no other information provided.
I have the same issue trying to open a prior version of the iba file that was 206 MB as well as the (~) backup file. I have successfully opened smaller files that were created with the older version of iBook Author - the largest being 46 MB.
I really need some advice on recovering the file(s). It represents hundreds of hours of work.
I am running OS 10.7.5.
Thanks in advance for any advice.
Jim

I had a similar problem the day the updates were issued and I downloaded them.
I contacted Support (surely a misuse of the word) who eventually replied and asked me to email the error codes and the book file.
Is it just me who expects so called support to understand that an eBook using video etc, which THEY insist are bunged in to enhance viewer experience!!! makes a file up to 2 gb and Yahoo for one has a 25 gig per email limit.
Its someting in the index.xml file thats flawed in certain instances.... but if you do not have a spare copy or back up that you can try... your only option is to rebuild the book - or wait till common sense becomes a requirement in Apple script reading support agents.

HT204382 a .flv document could not be opened. The movies file format isn't recognised. Is there additional software available that will enable quicktime to open the movie

I wanted to view a document with a .flv extention (0.1. Launchpad.flv) on my mac book pro. The following message came up
The document "o.1. Launchpad.flv " could not be opened.
The movie's file format could not be recognised
Is there some additional software is available that will enable quicktime to open the movie?

I'd get VLC & try that, although Perian may still work to play within quicktime, but it's no longer being developed.

I keep getting a warnin that my pages document could not be auto saved. The file has been changed by another application. Click save anyway to keep your changes and save the changes made by the other application as a version, or click revert to keep the c

I keep getting a warning stating that the document could not be auto saved in pages. The file has been changed by another application. Then it says click save any way to keep your changes and save the changes made by the other application as a version, or click revert to keep the changes from the other application and save your changes to a version.
What in the heck does all that mean, and why are they trying to behave like a Windows product or a Microsoft office product. I just don't get it.
Why is another application changing my documents? It's like they've created a virus within their own programs. It's a pain in the neck and makes no sense.

I am also having the issue of a warning saying "could not be auto-saved in Pages. The file has been changed in another application. I then hit "save anyway", the warning will go away for a time, sometimes minutes, sometimes hourr, but then the warming reapprears saying the same thing. This is not the case with all Pages documents but it is the case with many.
Working with a Retina Macbook Pro and current software
These are newly created documents

Numbers document - could not be opened

I have my family budget spreadsheet that I use daily. I only have one copy. I went to open today and it has come up with The document “xxx.numbers” could not be opened. I can preview the document. I can see it as an attachement on my iphone and view it. However it will not open on my iMac. Any suggestions.

Right-click on the file and choose Get Info.
At the bottom of the info window is a section for Permissions.
Ensure you're listed with read and write priveleges.
If not, click the lock icon and provide your password to unlock the section, then change your priveleges to read & write using the dropdown (click on the little arrows in the privelege box).
And you really should have a complete system backup - Hard Drives do fail!

Getting "The Document has not been opened" message on one environment

Hey, before I begin, here is some basic information that the sticky asked me to provide...
Version of Crystal Reports or BOE used in your development project = Business Objects Enterprise XI 3.1. Specifically, the CrystalReportViewer that we are using is in CrystalDecisions.Web 12.0.1100.0
The development language and the version of the development language = C# .NET 3.5 using ASP .NET
The database you are connecting to = Microsoft SQL 2008 Database
The database connection type (OLE DB, ODBC, etc.). = OLE DB
Does the application work on your development computer? Yes, it works on all our environments (DEV, QA, Acceptance (a further level of QA) except for the newest pre-prod install that was done.
Okay, so we have a web application that involves running of crystal reports, which works great in most environments. Essentially a user chooses a report to run, configures their criteria and clicks generate then a non-modal popup window is opened with the CrystalReportViewer in it that actually displays the report to the user. We've recently deployed this app to our pre-production environment for final user-testing before it goes to full production.
However, what's happening is when the crystalreportviewer pop up appears, it just merely displays in simple text "The document has not been opened". If I hit refresh on the popup then the report actually does generate, but only after clicking refresh...which is a behavor not experienced anywhere else.
Any help on this would be greatly appreciated (the only thing I found through googling is that that error can be generated if the server does not have the Microsoft C++ Redistributable package installed...our server has this, identically to all our other working servers)

Hi Scott,
Use ProcessMonitor from Microsoft and look in the logs to see if there are any Access Denied errors. Also look in the IIS logs and Event viewer to see if anything there is being logged.
Anti-virus software logs is another place to look....
Pop up blocker in the Browser maybe or possibly adding the new server name to the trusted list.... Domain permissions possibly...
If you browse the App from the Server does that work?
Don

Pages document "could not be read" bc. it "does not have a valid format"

The document in question was properly saved and Pages was not open when my computer hung as it was shutting down. MS Word would not quit or force-quit and I had to hard restart the computer. When I later tried to open this Pages document, which I had been working on before Word froze, Page would not open it and responded with the error message: "This document "document_name.pages" could not be read. This document does not have a valid format." When I looked at the document in question I noticed that its file size was 0KB. I have no idea why this happened, but I suppose it has to do with my computer not shutting down properly and perhaps with Word freezing. If I repair my drive permission, re-index it, anything, will it help? Just a note on the status of this machine: spotlight stopped working earlier this morning and I was waiting to finish this document before repairing disk permissions and trying to fix that issue with Spotlight.
In the meantime I have tried various fixes. First I tried to change the file ending to .zip, unpack it and open it. Then the same, but this time I tried to view package contents. It doesn't show up in the contextual menu as even having a package to show the contents of. The file is effectively empty, but I don't know where the contents went! The funny thing is that the MS Word doc was recovered automatically. Is it possible that Pages doesn't have an auto-recovery mechanism?
I need this file urgently, or at least the text in it. It is the bibliography of an important paper due tomorrow at 5 pm.Any advice or suggestions would be greatly appreciated.
BTW, I have used a file-recovery program in the past. It is called "Stellar Phoenix" and it worked wonderfully to find a Word doc that I accidentally deleted. It can't find .pages document though. In order to do so, I would need to tell the program what the average file size is, as well as the header information as follows. "Header (in hexadecimal)" "At Offset (in decimal)". I have no idea what this means, but if I could insert it, perhaps it could find the lost data. Should I have it search for .pages, .zip, .xml? I'm at a loss, but I know that it doesn't recognize .pages. In the meantime, I sent a support email to them and will see what happens.
Thank you for your help.
David

I can't respond before.
When the system say that your file size is 0KB, it means that nothing was saved. Only a file descripto exists.
So, there is nothing to recover.
Given the time the system crashed, you may have :
(1) a simple descriptor with nothing written
(2) a folder with every or only some of the required files.
In this case, Phoenix is useless : it's unable to revive a folder.
(3) a flatfile (a compressed version of the folder named above). It's only this kind of file which Phoenix may revive.
With a bit of luck, Phoenix would be able to revive the index.xml file which was in the original folder created in the temporary folder.
This file starts with :
<?xml version="1.0"?><sl:document xmlns:sfa="http://developer.apple.com/namespaces/sfa"
or
<?xml version="1.0"?>
<sl:document xmlns:sfa="http://developer.apple.com/namespaces/sfa"
The minimal size for a Pages index.xml file is : 520038 bytes.
If you retrieve the index.xml file, we may try to rebuild an usable package.
Ask the recovery tool to transfer the recovered file on an other media.
If the document embedded pictures, the index will give their path and their size which may be useful to recover them.
Yvan KOENIG (VALLAURIS, France) lundi 1 novembre 2010 10:27:44

"pages document could not be opened" Message

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