Pages documents in iCloud can't be opened

I stored some Pages documents in iCloud last fall, and now—even though they are visible in the Pages "open" window in Mountain Lion—I can't open them on either my Mac or iOS devices. When I click or tap on these documents, they appear to "zoom open" (in Mac OS) but never actually do.
Has anyone else run into this issue, or does anyone have any advice?

Restart fixed this, but still—not reassuring.

Similar Messages

  • I have a Pages document in iCloud that will not open. I have Time Machine. How do I get to the version of the document that is not corrupted?

    I'm in a bind. I tried to open a Pages document that I saved from the current version of Pages on my iMac this morning on my iPad, which has the current version of Pages of the iPad. It would not open on the iPad. Now it also will not open on the iMac, or on the Beta of iCloud Pages.
    If it were on my hard drive, I could use Time Machine to recover the most recent version, but it's in iCloud. I've been told that implies that there is a local copy, but I don't know where that is.
    It's a book manuscript I've been working on for months. I'm not happy.
    Thanks for the help.

    Your opinion of Apple products seems unusually harsh. I know how iCloud works and I'm generally pretty happy with it. I also like Pages a lot more than MS Word, and somewhat more than NeoOffice. Word is overripe with so many features Microsoft keeps radically changing the interface in the desperate hope that somehow they will make it easy to use again, but instead, they just confuse everybody with the unnecessary changes.
    They had menus, until there were too many options to fit the screen, so they added submenues, until that wasn't enough, so they added dialog boxes, until that wasn't enough, so they added tabbed dialog boxes, and realized that a lot of commonly used features were too hard to get to, so they added the Toolbar just as a shortcut to the more common features and then came up with the unforgivable decision to eliminate the menu interface entirely in the Windows version of the product and replace it with The Ribbon, which took me so long to interpret that I stopped using Word altogether.
    NeoOffice is simpler and quite useful, but it was iCloud that sold me on Pages. It's great being able to review and edit documents on iOS devices in addition to automatically synchronizing across Mac OS X devices.
    I have options for synchronization with Box and DropBox, and I have a network share I can use, if having a local copy isn't important, but I find that having a local copy (like with Box, DropBox and iCloud) is great because each computer I use has Time Machine, so I don't have to rely on the service to restore a file. I can get it, myself. It's easier to browse to the version I want in Time Machine than it is to estimate the time I want to restore from and hope that someone else can find the right version of the file from whenever they made a backup to restore it for me. I have unhappy experiences from this kind of request to restore stuff.
    I find Box and DropBox to be somewhat crude compared to iCloud. I like Apple's new attitude toward saving files. When I edit in Pages and exit, the file is saved. If I edit a file and the power goes out, I generally lose a sentence or less. In traditional apps, I can easily lose hours of work, unless I remember to manually save as I go.
    iCloud is not a general remote file storage facility. At it's root, it is a roaming version of whatever you have on iOS devices. So, if I want to access a file from multiple devices and not have to worry about versions, I use iCloud.
    This problem I just had was the first problem I've had with iCloud, and with Time Machine, and I use them a lot. Having someone tell me where the local copy of the documents are fixed the problem.
    I love Time Machine.
    For myself, when I upgraded from Bento 1 to Bento 2 on several computers, one of them choked on my data file. I followed Bento's directions to recover the data file until it said to reinstall Bento 1 from original medium. I couldn't find my disc. Yes, I had bought it. I don't steal software. But I couldn't find my disc.
    So, I used Time Machine to restore Bento 1. Just try restoring an older version of an app in Windows from any backup software available to Windows and see how far you get.
    I helped someone else recover a couple thousand email messages using Time Machine instead of dealing with the email service because we could open Mail, go to the folder where the messages had disappeared when she had a power glitch, and then browse back until we found the backup just before the messages disappeared. The restore took about 20 minutes, but again, this verges on magic.
    I've used Time Machine to restore an older version of OS X when someone discovered that a crucial app wasn't ready for it yet. The glitch was that she hadn't backed up for a month. She kept ignoring the warning prompts. So, when I showed up, I had her do a current backup before doing the restore. We then restored to the old OS, restarted in the old OS and opened Time Machine to recover all her documents, pictures, etc. from the current backup, so she didn't lose a month of work. This is another thing I can't do with other backup programs.
    So, I'm generally pretty happy with Apple. Once someone told me where the local copy of my iCloud documents resides, I could take care of this most recent problem.

  • Folders for my pages documents on icloud

    I would like to make folders for my pages documents on icloud can this be done easily? Also the icloud help menu claims I am not connected to internet what is going on there? I am obviously connected I made this post didn't I or is my head in the clouds?

    Hi crward.
    The application I was using is Pages for OS X, not the beta iCloud app. Apple did recover most of the lost data but not all--there remains a discrepancy of about (33) thirty-three documents. (see below)
    As to your recommendation... As for Google, I've had a Gmail/Google Apps .EDU account since my college days, all the data in Google Docs/Drive hasn't been touched since I left it so that's a good sign. In contrast, considering this is the second time I've suffered a data loss with iCloud (Sep. 2013, when iOS 7 was released), I am ready to pull the plug and move on to another service like Google or Microsoft. My wife has an Office 365 subscription and uses OneDrive (not Google) a lot, I may take her up on it--they get 1TB of storage! (I'd be lucky to use more than a GB or two.) Most, if not all, of my colleagues use Word/Office so I will likely be limping back to using Word again. I used Pages all through graduate school and beyond, no issues with the app itself; however, since Pages saves documents by default to iCloud, I had little reason to think it would less-safe on iCloud than on my own computer (HDDs crash all the time).
    Moving forward, I will be advising my friends, family, and colleagues to avoid iCloud altogether.
    This is what Apple recovered.... Approx. 173 documents, approximately 84% of what there originally was. (I've already moved them to Google Drive for safe keeping)
    This is what was originally in there... 205 documents.

  • When I try to open a Pages document from iCloud, created on my iPad, I get message stating I need a newer version of Pages.  When I go to app store all I get is "installed" when looking at pages app. my Macbook pro is up to date with all updates.

    When I try to open a Pages document from iCloud, created on my iPad, I get message stating I need a newer version of Pages.  When I go to app store all I get is "installed" when looking at pages app. my Macbook pro is up to date with all updates. Any ideas?

    You have 2 versions of Pages on your Mac.
    Pages 5 is in your Applications folder.
    Pages '09/'08 is in your Applications/iWork folder.
    You are alternately opening the wrong versions.
    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
    Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
    Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
    Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
    Anything that is saved to iCloud is also converted to Pages 5 files.
    All Pages files no matter what version and incompatibility have the same extension .pages.
    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
    Apple has not only managed to confuse all its users, but also itself.
    Note: Apple has removed over 100 features from Pages 5 and added many bugs:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
    Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
    Peter

  • After saving pages document to iCloud on my mac I can't download it on my pc as pdf...

    hi! I've got a problem, after saving pages document to iCloud on my mac I can't download it on my pc as pdf... only pages available, when I do the same on iPad everything is fine... is there way to fix it?

    Welcome to the Apple Community.
    You need to open the documents on an iOS device before you can open them as anything other than pages documents.

  • Pages app unexpectedly quit whilst I was in the middle of a document. I can now not open it AT ALL. I find it's not just that particular document that won't open, but any of my Pages docs will not open using the current version of Pages. Any help?

    Pages app unexpectedly quit whilst I was in the middle of a document. I can now not open it AT ALL. I find it's not just that particular document that won't open, but any of my Pages docs will not open using the current version of Pages. The reports of the app unexpectedly closing each time, automatically went to Apple, but I am not sure what happens with them then. Does anyone know how to help me with this? We live in a very isolated region so rely on internet help. Thanks

    I also managed to read a few other discussions about Pages and files not being able to open. I actually went to the last back-up and restored the computer from that and everything seemed to work ok again, which is great!...advice from another discussion I think you may have been involved in PeterB. Thanks for the advice...also this advice, as I will make a note of trying to open using the Shift key if it happens again and see what happens...might be an easier first option than restoring from a back-up. Thans heaps for the help!
    I was interested to read some of the other discussions where it was stated that Pages '09 seems to be a better option to use. I have both installed, so I will lkeep this in mind. Thanks heaps!

  • Is there a format for a file that I can use for attaching a one page document with photos embedded that will open in everyone's email automatically?   I've tried PDF and Word, but worked only in Mail.  Lost formatting when just copied and pasted in email.

    Is there a format for a file that I can use for attaching a one page document with photos embedded that will open in everyone's email automatically?   I've tried PDF and Word, but PDF worked only in Mail.  Word worked in nothing.  I also tried copying and pasting the document but lost all formatting when just copied and pasted in email.  Is there a way to do this?

    Are you sure PDF won't work? It should as what you're trying to do is pretty much what it is designed for (PDF - Portable Document Format). On a Mac anywone who receives the file should be able to see it in all its page layout glory by using the app Preview or Adobe Reader. Same on a PC, the file should be viewable as a PDF file using Adobe Reader and probably some other viewer (don't use PCs so not sure what other apps).
    What application are you creating the file in and are you sure you're exporting it correctly in PDF format, fonts and images embedded?

  • Message, this document too old can't be opened.  To open it , save it with Pages 09

    Keep getting the message, this document too old can't be opened, save it with Pages '09 first?  I recently purchased the new Pages, yellow Icon.  My old Pages was '08.  My new Pages doesn't say what it is except the version 5.0.1. Where do I get version '09 to save all my of Pages docs. so I can open them.  Or do I just keep my old '08 version active and open them through it?

    You can use iWork 08 on MacOs Mavericks for the PAges 08 documents. If you eally need to have them in Pages 5 you can try in Pages 08 save the document as/export to Word format and then open in Pages 5. 
    I would just continue using iwork 08. PAges 5 is a mess.

  • I have read the manual, but as I can see there is nowhere where it tells me how to put my Pages document in iCloud storage, could someone tell me?iDocbackup

    I have read the manual, but as I can see there is nowhere where it tells me how to put my Pages document in iCloud storage, could someone tell me?

    Here is some information on how to get a document from your iDevice to iCloud (which means you need to have the iOS version of Pages installed on your iPad or iPhone:
    http://www.apple.com/support/icloud/documents/
    And here is a slew of other help articles:
    http://support.apple.com/kb/index?page=search&src=support_site.psp.more&locale=e n_US&q=Documents%20in%20the%20Cloud
    And, icloud is not really "storage" - it is meant to "push" a document you create on one iDevice to another.
    FWIW, I assume you are on Lion? Please change your profile - it still shows 10.5.8...

  • How can you save a pages document so it can be opened in Microsoft Word

    How can I save a pages document so it can be opened in a Windows (Word) program?

    Word can't read .pages documents. You have to export the Pages  document to a Word document. File > export or share > Word
    Download the Pages User Guide from your Pages Help menu to learn more about how Pages works.

  • HT5824 Im trying to make the appointments on the calendar in my phone transfer to the icloud.if i reset my documents in icloud, can or will it delete data on my iphone?

    Im trying to make the appointments on the calendar in my phone transfer to the icloud calendar on my PC. If i reset my documents in icloud, can or will it delete data on my iphone?

    Hi jordanpaulbrown,
    I apologize, I'm a bit unclear on the exact configuration you are currently using/describing. If you are talking about My Photo Stream, you should be aware that it only stores stores photos for 30 days in order to allow for other device to connect and download the photos. If you would like to keep them long term off of your iPhone, you may want to set up your computer (Mac or Windows) to automatically download them. You may find the following article helpful:
    iCloud: My Photo Stream FAQ
    If you are running iOS 8 on your iPhone, you may also find the following article about changes to Photos useful:
    Get help finding your Photos in iOS 8
    Regards,
    - Brenden

  • Web pages saved with Firefox can't be opened with Firefox

    Web pages saved with Firefox can't be opened from my file manager (Thunar/VectorLinux) with Firefox. Why is this? I can open them with Opera and other browsers but not Firefox.

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  • Can't open Pages-Document in iCloud

    Hallo, wenn ich mit Pages auf meinem iMac versuche, die in der iCloud abgelegten Dokumente zu öffnen, bekomme ich die Meldung: >>Die Datei "XXX.pages" konnte nicht geöffnet werden. Wenn ich mich über iCloud anmelde, kann ich die Dokumente hingegen öffnen... Der Systemstatus von iCloud zeigt alles in "grün" an

    Tried to go to the source and the document can't be download on iCloud either.
    I made a copy of the problem document and am not able to open that one either.
    Hours of work lost.  This is not good.  Apple Support, please help us.

  • How can I retrieve a Pages document from iCloud onto my iPhone?

    I create Pages documents on my computer, and then store them in iCloud Drive. (I don't use Pages for iCloud beta; I create them with Pages on my Mac, and then upload them to iCloud Drive.) I would like to be able to retrieve those documents on my iPhone. Is that possible? I think I have all the settings right in Settings: iCloud Drive is on. Within that, Pages is on. When I go to the Pages app on my phone, all I seem able to do is create documents (which then appear in iCloud in my Mac, which is good.) But I cannot get to the documents that I have stored in iCloud by using my computer. Maddeningly, I cannot seem to find an answer to this anywhere. Is it not possible to do what I want to do?
    Thank you very much.

    Yes it is possible -- but I don't have much help for why it isn't working for you. I just tried saving 2 documents from Pages version 5.5.1 on my Mac and was able to open the document from Pages on my iPhone. The only things I can think of is to insure both are using the same Apple ID and that when you save on the Mac your save dialog is set to save to Pages - iCloud or to iCloud Drive.

  • Ipad (OS 5.1.1) using pages incompatible with icloud.  If I open up one of the docs from icloud, I can no longer open it on my ipad.  Looks like the pages version gets updated to a version that is incompatible with my ipad.

    I have the original ipad (OS 5.1.1) using pages 1.7.2 and backing up to icloud.  If I open up one of the docs from icloud, I can no longer open it on my ipad.  Looks like the pages version gets updated to a version that is incompatible with my ipad.  Is there anyway stopping icloud from changing the version and is there a way to recover the old version of the document on my ipad?

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    Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

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