Pages/Keynote issue after Mac migration

Hello! I just purchased an Intel MacBook Pro 15" and migrated my old 17" PowerBook to it. However, I can't use iWork now. When I try to open Pages (or Keynote) I get the message "You cannot open the application "Pages" because it is not supported on this system." There is also a big "no" symbol over the grayed-out app icons.
Is there an update I need to do, or do I need to find my CDs (good luck to me on that; still in a moving box somewhere!) and reinstall?
Thanks so much for any help!

Your best may be to re-install, unfortunately. I am not sure what might have gone wrong, but it is probably faster to re-install than to try and troubleshoot.

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Security issues after catalog migration

Hello,
We have installed a new Sys (11.1.1.7.0) environment and now need to migrate the OBI objects from Dev (11.1.1.7.0). Everything works as expected in Dev with logging in and viewing the appropriate dashboards according to users permissions. Now, after the migrating to Sys when we try to login to hostname:9704/analytics all users cannot see the dashboard and catalog objects. Even Weblogic can't see any. I can view the catalog objects in offline mode via the Catalog Manager or Windows Explorer. If I look at the Catalog through the Catalog Manager my permissions do not allow me to view any objects under Shared Folders; however, in Dev I'm able to do so. It seems something is out of sync btwn the catalog and the Policy store even though users have the appropriate groups assigned in the weblogic LDAP. Any ideas on what might be happening or how to resolve?
Migration process:
1) Migrated Policy Store and Identity store from Dev to Sys. Confirmed objects were migrated.
2) Migrated RPD and Catalog from Dev to Sys. Confirmed objects were migrated.
3) Refreshed GUIDs in Sys
4) services successfully start
Regards,
Mike

Hi Saichand.
I'm working with Mike on this permissions issue, and can provide some feedback.
I'm comparing the "Shared Folders" privileges between two environments, DEV(works) and TEST(not working).
The DEV environment has:
Name - Permission - Details - Type
-- Authenticated User - Full Control - Full Control - Application Role
-- Presentation Server Admins - Full Control - Full Control - Catalog Role
The TEST environment has:
Name - Permission - Details - Type
-- BI Admin Role - Full Control - Full Control - Application Role
-- BI Consumer Role - Custom...- Read, Travers, etc. - Application Role
I'm changing the TEST environment to mirror our functioning DEV permissions:
Name - Permission - Details - Type
-- Authenticated User - Full Control - Full Control - Application Role
-- Presentation Server Admins - Full Control - Full Control - Application Role
I am now able to login as my Administrator user and have access to the appropriate objects.
I still have a couple questions I'm hoping you can clear up though.
1) Something in our migration process to our TEST environ. must have updated the Shared Folders privileges to not include the Authenticated User & Presentation Server Admins roles/groups. This is odd, since we migrated the entire environment from our functioning DEV environ. Any insight into what we did/missed would be helpful.
2) Re. "Shared Folders" permissions on my DEV server vs. TEST server, the role type is "Catalog" on one, and "Application" on the other. How did we accomplish converting the Role from a Catalog to an App role going from DEV to TEST?
DEV:
Name - - Type
-- Presentation Server Admins - - Catalog Role
TEST:
Name - - Type
-- Presentation Server Admins - - Application Role
Much obliged.
Ben

TS1963 Issues after file migration from PC

Hi, I'm new to Mac and I've just done a file migration of my photo's from my old PC (using migration assistant after I've been using the mac i.e. not at initial start-up) and I now can't find the files. Looking at previous similar issues on forums people seem to suggest that a new account will be set up and the photo's will be in there, however there is no new account when I look for it.
Can anyone help to steer me in the right direction?

Welcome to the Apple Support Communities
Migration Assistant creates a new user. Open Apple menu > Log Out to go to the login screen, and you must see the user

All Documents Numbers, Pages & Keynote missing after update Apps, What's the solutions for that problem?

Dear Apple Lovers,
I am using ipad 2 Wifi + 3G 64 GB, I had updated my ipad from ios 4.1.3 to ios 7.0.1 three week ago.
After that All aplication and all file can be opened properly well.
The problem came after I updated Keynote, Pages & Numbers, all files could not be opened & all file name is change from alphabetical to numerical. All file content 2 type of file, 1 BuildVersionHistory and the other one is index.
if i open the file ... spreadsheet can't be imported... the file format is invalid
or in Pages...
document can't be imported... the file format is invalid...
If I want to share that document via icloud ... Can't Send Spreadsheet.. To send this spreadsheet, open it in Numbers for iOS first.
In other case... I create a new file in Pages, Numbers or Keynote.. but all the new files can't view in Tab Apps when my ipad is connected to my mac pro via iTunes. If I create a file using other aplication (example using DocToGo), a new file that is created can be seen directly in iTunes Tab Apps DocToGo.
in this morning when i open Numbers all my files are disappear including new file without the reason at all, please give me the best solution. I need your help very very urgent.... since my working datas is very very important.
Thanks and Best Wishes,
Asdans

There may well be circumstances where documents in the cloud doesn't work for some people.
I myself have projects like you do, however our circumstances may be different or I may simply organise myself in a different way.
I tend to use documents in the cloud for working documents in progress, once they are completed they are then filed away in a more appropriate location. I do not try to use documents in the cloud for syncing my entire work history.

Outlook Users connection issues after Mailbox Migration from 2007 to 2013

Hi,
We have a coexistance between Exchange 2007 SP3 and Exchange 2013 CU7. There is an issue when after migrating the user from exchange 2007 mailbox to exchange 2013, the outlook keeps on prompting for password when it is being launched. Checking the Connection
Status we found that there is a connection to the old 2007 Server and the type is Exchange Public Folder. I have migrated the public folder and checked the Mailbox of the user and found that the DefaultPublicFolderMailbox is set to the 2013 Public Folder Mailbox.
If I check my 2013 MailboxDatabase Properties, It sill shows that PublicFolderDatabase Properties is still pointing to the 2007 Public Folder Database. Any resolution on this?
Another issue is, We set outlook anywhere on the 2013 to use basic authentication, however, when users are migrated to 2013 the Outlook client changes to NTLM. even if we set the outlook to basic to make it work, it still comes back to NTLM after a while.
I did most of the resolutions online to use powershell to make changes to outlook anywhere but no luck. any suggestions is highly appreciated.
Thanks & Regards,
Arthur

Hi,
For the first problem, please check the msExchHomePublicMDB attribute for mailbox database in Exchange 2013, you can check this attribute in ADSIEdit.
If this attribute is pointing to Exchange 2007 public folder database, please set to blank. After that, please restart the information service.
And for the second question, I suggest we open a new case for this issue. In order to avoid confusion and keep track of troubleshooting steps, we usually troubleshoot one
issue per thread in order to find a resolution efficiently.
Thanks for your understanding.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Belinda Ma
TechNet Community Support

Keynote Crashes after Mac OSX 10.5.2 Update

Keynote launches.
Shows start screen. Crashes in about 3 seconds.
Happens only after 10.5.2 update.
hmmmm

Now this is weird. When I went into Apple Mail preferences and unchecked the SSL box in ADVANCED then all of my emails came through fine and even my test messages to that email account. Perhaps that is the issue. Do I need to use SSL and what is it????

ZFS dataset issue after zone migration

Hi,
I thought I'd document this as I could not find any references to people having run into this problem during zone migration.
Last night I moved a full-root zone from a Solaris 10u4 host to a Solaris 10u7 host. It has a delegated zfs pool.
The migration was smooth, with a zoneadm halt, followed by a zoneadm detach on the other node.
An unmount of the ufs SAN LUN (which contained the zone root) on host A and a mount on host B (which is sharing the storage between the two nodes).
The zoneadm attach worked after complaining about missing patches and packages (since the zone was Solaris 10 u4 as well).
A zoneadm attach -F started the zone on host B, but did not detect the ZFS pool.
After searching for possible fixes, trying to identify the issue, I halted the zone again on host B and did a zoneadm attach -u (which upgraded the zone to u7).
At which point, a zoneadm attach and zoneadm boot resulted in the ZFS dataset being visible again...
In all a smooth process, but I got a couple of gray hairs on my head trying to figure out what the problem with seeing the dataset after force-attaching the zone was...
Any insights from Sun Gurus are welcome.

I am looking at a similar migration scenario, so my question is did you get the webserver back up as well?
Cheers,
Davy

Report Authorization issues after Authorization Migration in BI 7.0

Hi SAPians,
we are facing report access for the customers after migration of authorizations (3.x to 7.0). All these are Customer reports and need to restrict their customer codes only. In two ways, i have tried to resolved this.
1. Roles - Maintained Customer Number in the authorized object CUSTOMER - Not working.
2. Created new authorization object through RSECADMIN and maintained the Customer Number with proper activity, validity etc.. - Not Working
(For Ex. Customer Number is "11500" and length of Char is 10)
While executing the report, i am getting below error:
Value "0000011500" for variable "Customer Authorization(Multiple Optional)" is invalid
Message no. BRAIN643
Diagnosis
Characteristic value "0000011500" is not valid for variable Customer Authorization(Multiple Optional).
Thanks and Regards,
Venkat

Hi,
It depends of the way your authorizations has been setup. If you did it role based or profiles direct to the customer. You should also look into the fact that the migration tool can create direct a profile (not a role with a profile). My way of working in a role based application was that I looked for the roles with objects s_rs_mpro, s_rs_icub, s_rs_odso, s_rs_iset(these are the objects that needs to be replaced with RSECADMIN) and the own build objects with rssm. I added the authorization object s_rs_auth to the role and the new objects made with RSECADMIN. If you transport then the roles and objects made in RSECADMIN it works good. Bottom line beaware of profiles that are not created by the profile generator.
Have fun
Jan van Roest

Cannot update Pages, Keynote, Numbers after Yosemite

I upgraded to Yosemite on my iMac (27 inch late 2009 model). Now, the app store says I have updates for the subject three apps; however, when I try to update with my usual app store Apple Id, I get a message saying "Update Unavailable with This Apple ID ... This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
I know I have a valid installation of these apps. I upgraded the apps to the '09 version before without issue.
I did try with my other Apple Id used for iCloud but that didn't work, nor did I expect it to.
Has anyone solved this issue as yet?
Thank you.

I contacted Apple Support and they worked with me to resolve my specific issue. I do not think there is a universal resolution. They had to get information about the retail package of iWork that I had purchased to then assist me in upgrading via the App Store.

Outlook cant open PST permissions issue after server migration

Yesterday I spent the day consolidating files on our server.Users my Doc folders are redirected to the server.I moved the central file share \\server\User Home Folders$ from the soon to be decommissioned G: volume to the New central storage D:I used emcopy64 for this to retain all file permissions and owner etc.This is the command I used:G:\emcopy64 "g:\User Home Folders" "d:\User Home Folders" /o /s /secforce /c /r
:3 /sdd /w:5 /log:"d:\emclog/txt"Then I stopped sharing on g:\User Home Folders and enabled sharing on d:\User Home Folders with the same name and permissions. I checked and all attributes, ownership, time stamps and NTFS permissions followed nicely, it felt great. Then this morning as I was starting things up before anyone got into work, I discovered it. When outlook 2010 was started it reported "Access is denied. You don't...
This topic first appeared in the Spiceworks Community

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I'm experiencing major synchronisation issues on ICloud, especially for documents created on my Mac in pages, keynote and numbers. Contacts and agenda items work fine. I checked all my account settings.

I'm experiencing major synchronisation issues on ICloud, especially for documents created on my Mac in pages, keynote and numbers. Contacts and agenda items work fine. I checked all my account settings. But while I can upload documents from my MAC onto ICloud, they don't show on my IOS devices (whereas previously this worked without issues).

On this Mac I did move all the visible iCloud documents out of iCloud, into another folder, then disabled syncing, exactly as you suggested. But there were, apparently, documents remaining in my Mac's local iCloud store, "~/Library/Mobile Documents/" that I could not see (so could not remove). The Pages file "CSU-PD-UN1.pages" was one such document.
The act of disabling iCloud's document sync'ing, in System Prefs, just renames the local "iCloud" store to "~/Library/Mobile Documents/<appleid#>/" effectively shielding the it from the sync'ing mechanism. Looking at this renamed folder (the screenshot above) revealed that "CSU-PD-UN1.pages" (and other files) had not been removed; it would be reasonable to assume that one, or more, of these "undeletable" files were related to my original problem, and when I re-enabled doc sync'ing, those bad files would just clog up the works again.
So I deleted them with the Finder on both Macs (the other Mac had bad files too, but different ones), then re-enabling sync'ing on the two Macs and doc sync'ing between the Macs (and iCloud.com) appears to now work as intended.
Sadly, iOS devices (iPhone and two iPad) now do not sync at all. Newly created documents do not migrate to any other devices, and documents on other devices do to migrate to the iOS devices.
Your suggestions have certainly done some good, but something is now keeping my iOS devices out of the the iCloud doc sync'ing process. I suspect it's a similar problem as the Macs had ("invisible" files gumming up the works), so I'm going to apply some nasty tricks to explore the iOS devices file system and see if I can find them, and delete them by brue force.

Why do mac that were purchased on or after october 1st qualify for getting pages, keynote and numbers?

I've got a mac and i upgraded to mavericks, hoping i would get pages, keynote and numbers but then i checked on the apple website and it said only people who bought a mac on or after the 1st were eligible. Why can't i get it for free?

Because that wasn't the deal when you purchased yours. Apple will often provide compensation for those that buy a product (hardware) within a month of a large policy change such as that.

After updating to the latest IOS 8 on my ipad I do not have any documents on pages, keynotes etc. I have them on my iphone 5S and I can log in on my pc and see al the documents. I have icloud turned on and idrive.

After updating to the latest IOS 8 on my ipad / iphone etc I do not have any documents on pages, keynotes etc. I have them on my iphone 5S and I can log in on my pc and see al the documents. I have icloud turned on and idrive.
If I start a new document in pages and then try to share this document with the top ring link in pages "share Link via iCloud" a screen notification tells me to "Set Up iCloud. Go to Settings and select iCloud. Sign in and turn on iCloud Drive for Page".
When I go to settings I see that I am signed in.
Please help as I need the documents back on my ipad.

Did you have iCloud photo stream turned on for photos? If you did, then you can view your photos at iCloud.com. If you can verify that they are all there, you can do the factory reset. Once you turn on iCloud again after the reset, the photos won't be on the phone but they will still be in the photo stream which you can view on the device. You should be able to copy the photos down to the computer from iCloud. On an Apple Mac computer, iPhoto can view photo stream and you can download photos there too.
Personally, with syncing issues with iTunes, I prefer to use an app called PhotoSync (which is an app in the App Store, Mac App Store, and available from the developer's website for Windows PC's. This App (once turned on for both devices) lets you send photos back and forth within wifi.

Pages, Numbers, Keynote issue with WebDAV

I am in need of your assistance as the new version of Keynote appears to be causing issues, and I am not sure where to go or what to do to report this.
Here is the situation.
We have a Sharepoint server running WebDAV services. Our students use WebDAV capable applications on their iPads such as Pages, Numbers, Keynote, WebDAV NAV +, etc. They create files using these apps on their iPads and then save them to their "WebDAV" folder on the SharePoint server. This is necessary so that students may access their files via the iPad in our LMS and turn in assignments via a digital dropbox. This has worked fine in the past until the update of Pages, Numbers, and Keynote. In the past these apps on the iPad have always placed a single file on the server to which the students could go in and retrieve the file or send it to a digital dropbox in our LMS through a WebDAV connection between the LMS and the SharePoint server.
With the update of these apps on the iPad to the newest version, Pages, Numbers, and Keynote now place a folder on the SharePoint server of which it contains the following items: folder titled "Data", folder titled "Metadata", icon titled index.zip, icon titled preview-micro.jpg, icon titled preview-web.jpg, icon titled preview.jpg.
The issue is that now with this being a folder, students are no longer able to retrieve the file nor are they able to go into the LMS and send the file to a digital dropbox as it is now a folder and not a packaged file.
This is a serious setback to us as it renders Pages, Numbers, and Keynote useless since they can not use their iPads to retrieve or submit their assignments to a dropbox in an LMS or bring it back to the apps on the iPad.
As I said earlier, this worked perfectly fine prior to the new version of Pages, Keynote, and Numbers.
I believe this to be a Pages, Numbers, Keynote issue as when I send the file from Keynote to the WebDAV folder as a PPT, everything works fine. Kind of hard to get the staff to use Keynote when all they see is the "PowerPoint" verson works with no issues. Also, this would be a poor work around for something that use to work in the past.
Anyone else experience this or have suggestions?
Thank you in advance.

I'm not sure if this is exactly what your original post is about but I saw the comments under it talking about
getting the same notification over and over again that dropbox files were updated, like it's in a loop and won't stop. I also am seeing the properties.plist, index.zip and preview-micro.jpg as the updated file names when I click on my little dropbox icon on the top of my desktop. I am on a Macbook Air OS X 10.9 (Maverick). I've been using dropbox for a while and this seems to have started after I upgraded to Maverick.
I wrote to Dropbox and here is the process they had me follow to correct this problem, and it worked perfectly, so I thought I'd share (**the only step that I didn't do is step 4 because I couldn't find the dropboxhelpertools folder in my library):
Thank you for contacting Dropbox Support!
There appears to be a problem with the Dropbox software currently installed on your computer. I'm going to have you do a full reinstall and resync to attempt to fix the problem.First, make sure you save and quit ALL programs that access files in the Dropbox folder.
Here are the steps:
1. Download the newest version:
- http://www.dropbox.com/install/
2. Stop the Dropbox desktop application (if needed)
- Click on the Dropbox icon.
- Choose Quit/Stop/Exit
3. Delete Dropbox meta-data folder:
- To delete this folder open a Terminal (Located at /Applications/Utilities/Terminal for Mac OS)
- Copy and paste the following lines into the Terminal and press RETURN:
mv ~/.dropbox ~/.Trash/dropbox.old
- This will move the folder to the Trash and make it visible.
4. Delete the Dropbox Contextual Menu Item Plugin
- Open the Finder and select Go to folder... from the Go menu (or press Shift-Command-G)
- A dialog box should appear. Now copy and paste the following line into the box and press the return key:
/Library/
- Finally drag the DropboxHelperTools folder to the Trash and enter your Administrator password if prompted to complete this action.
5. Reinstall the Dropbox desktop application
- Open the Dropbox .dmg file and double click the Dropbox icon.
- Dropbox should appear in your menu bar.
- Relink your account.

My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

Pages/Keynote issue after Mac migration

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