Pages loses formatting and text when converting from docx or doc

I receive .docx or .doc documents that I need to convert to a PDF. However, I frequently lose both formatting and text when I open the document in Pages. I don't understand how to fix the problem. I have tried copying/pasting the text into a new Pages document, but nothing changes.
Also, I have heard there is a freeware program out there that some Apple users use that retains the formatting, but I don't know the name.
Any ideas are greatly appreciated. I have to use a PC in the meantime.

Hi Tricia,
Like Yvan earlier, I must confess some surprise at Pages losing text content of a Word document on translation. Formatting, yet.
The only circumstance where text loss seems at all likely is if the text was contained in a Text Frame. Even then, I would expect the frame to be converted to a Text Box, and the contents retained in the Pages document.
Meantime, I would recommend you try OpenOffice.org or NeoOffice, either of which will open .doc and .docx files, and will save to either of those formats as well. The links will take you directly to the sites for these applications.
Regarding the long download times: a 24 hour estimate would indicate you are on a dialup connection, or getting only dialup speeds. Most public libraries and a large number of coffee houses here in Canada offer free wireless hot spots that provide a high speed connection. If that's also true in Colorado, you might find it more efficient to take your MacBook to one of them for a shorter download time.
Regards,
Barry

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Runtime Errors         CONVT_OVERFLOW
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Short text
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     Row                                     140
     Module type                             (FORM)
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Line SourceCde
110       MTCOM-MATNR = VBAP-MATNR.
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130       DATA: DA_MENGE LIKE VBAP-KWMENG.
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145     ENDIF.
146
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Pages loses formatting and text when converting from docx or doc

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