Pages missing from my purchases

Hi I have bought downloaded & installed pages previously on my macbook pro which is now broken (squiggly graphics) no problem with verifications or hardware check OK too.
I am using one of the many iMacs I have also bought from apple - and pages is not showing up in my purchases list ?
Using the same apple id login as with the macbook pro.
Not overly impressed at this stage by the urgency to earn revenue, from a (nice) piece of software apple are bundling & giving for free with new apple products.

Sounds like you purchased iWork '09, that is no longer available from the App Store. The current version is Pages 5.2.2 and associated Numbers and Keynote.
You can download those free if you already have the previous versions installed. If that is not possible, explain your situation to the nearest Apple Store, if you have one, and see what they can arrange.
Otherwise Amazon is selling a boxed set of iWork '09 quite cheaply and that can be used to also get the latest version free, if that is what you want. The latest versions have a lot of features missing.
Peter

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'Add a Page' missing from Site Actions

Hello,
We are having a weird problem on our SharePoint 2013 server where the menu item "Add a page" is no longer in Site Action menu.
All sites are publishing sites and we have custom masterpage with custom pagelayouts too.
We don't have other custom packages/webparts/solutions installed, everything is standard SharePoint except the masterpages and pagelayouts.
There are no javascripts error on the pages. We are running as Site Collection Administrators.
The menu item was there before, it suddenly disappeared.
We also installed the design package on another server and the menu item "Add a page" is there.
There are errors in the logs saying:
0x0D08 Web Content Management
Publishing
8ts5 Unexpected
Exception in file C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\Template\Layouts\EditingMenu\SiteAction.xml: Object reference not set to an instance of an object.
84b35a9c-2ef8-e064-6afc-5d6db01cbcc7
Does anyone know what have caused this?
Thanks.

Hi hipplan,
According to your description, my understanding is that ‘Add a page’ is missing in your site.
Whether ‘Add a page’ occurred on a subsite at the same site collection.
This issue seems to be caused by custom something in your master page.
Please deactivate and activate publishing features at site collection level and site level.
Check whether the Wiki Page Home Page is active at the site level.
Then do the followings:
1.Open IIS
2.Click Application Pools
3.Select the web application pool that you use for your site
4.Right-click it, and select ‘Recycling…’
5.Reset IIS
After the above, open the site again, compare the result.
Here is a similar post for you to take a look at:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/15d2899c-9351-488e-abe9-d8ea94cb20f1/publishing-new-page-missing-from-site-action-menu?forum=sharepointadminprevious
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Why are some songs missing from my purchase

I preordered Stars Dance by Slenea Gomez and it was downloaded to my iTunes this morning when I turned on my computer. Online at the iTunes store the album is normal. It has 13 tracks on it. But in my iTunes track number 2 (Slow Down) is duplicated. Track number 5 (Come & Get It) is missing. So my album has the following tracks.
1. Birthday
2. Slow Down
2. Slow Down <---- duplicate Track
3. Stars Dance
4. Like a Champion
5. <--- Missing Track
6. Forget Forever
7. Save the Day
8. B.E.A.T.
9. Write Your Name
10. Undercover
11. Love Will Remember
12. Nobody Does It Like You
13. Music Feels Better
How do I get it to download correctly?
I would like to have all the songs I paid for.

They should show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for (re-)downloading.
If they don't then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Why are only 2 songs missing from my Purchased playlist?

here's another weird missing purchased song issue: in itunes on left side under store, there is the pre-set purchased playlist with the right click menu with the entry to check for available downloads - it is showing 90 songs. Same as on my iPhone's purchased playlist. Here is the problem - I created a new smart playlist per the previous discussions here and it is showing 92 songs - I went onto my account to check the itunes store and the 92 songs are there and the 92 songs are also downloaded to my itunes library on my PC. Not one of them is hidden - I have others hidden but not these 2. they are not in the cloud, they have been downloaded to both PC and phone and they will appear in other playlists and play fine. For some reason, the pre-set Purchased playlist under the store menu is not picking up that these 2 songs were purchased but my smart playlist is! Both are on the same account ID, one from 2013 and one from just last month! This is clearly an issue with certain flag not being set in a database somewhere, but why just these two? It is not affecting my ability to sync or play these songs since I have them in my new smart playlist - just an odd thing that makes me wonder why and if it can be corrected. ooops - this is PC iTunes not Mac - can't change it - sorry!

Hi Pugs lover,
If you are missing songs from an album but the iTunes Store is showing those tracks as Purchased, you may want to see if it will allow you to redownload them. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
- Brenden

How many macs can i install Pages on from single purchase?

I was told that I could install in on 3 macs (we have a mac mini and 2 macbook pro's) by the apple store?
thanks

If you've purchased OS X Lion or Mountain Lion from the Mac App Store, you're allowed to install it on all of your personal authorized Macs.

Why are pictures and pages missing from doc created in Pages 09 when I try to open it in the new Pages?

I created a large document earlier this year in Pages 09 ... over 100 pages and it has screen prints, pictures and text boxes ... when I try to open it in the new Pages 5.5.1, all of these pics, text boxes, etc, are missing!!! I can open it in the old Pages, and they are all there, but in the new Pages, half of my document is missing! I want to have it work in the new Pages because what if I upgrade to a new computer ... I will not have access to Pages 09 anymore! Plus, the "Page Layout" option is missing in Pages 5.5.1 - what was Apple thinking with this update? Please help!

Bean doesn't do layout and is no longer being developed.
MsOffice or LibreOffice [free] are alternatives but not at the moment 100% solutions.
MsOffice has most of the features in a clumsier fashion in most cases but is a bit of a kludge on the Mac.
LibreOffice has a rather rough user interface and still lacks Pages '09 features.
Really we are in Limbo until we get something else completely.
For office work, I suggest LibreOffice or NisusWriter. Just so you can still get at it in the future.
I have been warning about this inevitability for years. Hasn't made me popular.
Peter

Web pages missing from PDF conversion of my website

The top page of my website has an expander list with links to subpages. When I convert my site to PDF, Acrobat skips those subpages. The expander list is closed during PDF conversion, so the links are not visible preventing Acrobat from "seeing" these subpages.
How can I make Acrobat "see" these pages?

In WORD try these for comparison: 1. Print to the Adobe PDF printer and 2. Use the Adobe menu to convert to PDF (this is PDF Maker). There are possibly 2 conversion to PDF processes in the file menu. One is equivalent to PDF Maker (Save As Adobe PDF) and the other is the MS conversion to PDF (Save As PDF or XPS).
One additional issue you may run into (since you mentioned page numbers) is a change in formating when creating the PDF. To avoid this change, be sure the Adobe PDF printer is selected in the print menu before editing the DOC file. Another option is to make the Adobe PDF printer the default.

IPad 2 iOS 5 multiple pages missing from safari

I upgraded to the iOS 5 and now my safari web page doesn't have multiple pages unlike before that I can have 9 pages simultaneously and just switch from 1 to the next. Please help me fix this.

Thank you very much. I thought that there was something that went wrong during my upgrading to the iOS 5, because I went ahead and used the iPad user guide and there with pictures it showed how the multiple pages should look like and mine just showed the tab/plus signs. With that said, I'm very disappointed with the new safari "upgrade". Again, Ty for the quick responses and informative answers.

Pages missing from converted file

Good morning or afternoon, I have been using Acrobat Standard 8 and haven't had a problem combining files until today. All files were successfull apparently but when it comes time to save I see files are actually not there in the view, nor when I print. But like I said, Acrobat tells me they were converted successfully.
Has anyone had this problem before and if so, what was done to fix this?

What version of Acrobat 8? What OS? What files are you trying to combine? What steps are you using to combine the files?

HT201272 App I purchased now missing from AppStore.

In September of 2011, I purchased Screen Record Pro from the App store for $4.99. It is still on my desktop and I love it. I just got a new MacBook Air and I was disappointed to see that app missing from my purchase history. How can I get this app again?
- N

If the developer no longer sales the app through the Mac App Store there is no way to get the app by way of Apple. Apple constantly encourages everyone to back up their content.

Missing Final Cut X and Motion from my purchase history.

My old laptop died. Apple was kind enough to replace the computer, but when I log into the app store, my Final Cut X and Motion apps are missing from my purchases. I haven't encountered this before, and I'm not quite sure what to do. Help!

Hide & Unhide Apps -
http://support.apple.com/kb/HT4928

I transferred a pages file from ipad to mac (also pages) via email for editing. However received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately. Ideas?

I transferred a pages file from ipad to mac (also pages) via email for editing. It opened normally. However, after editing, received message that cannot save edited document to the mac because "trial period has expired for iwork"! I have purchased pages for both machines separately and presumed they would work without a hitch. Am I missing something?

It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!

My apologies for the lack of photos, here is my post again with photos.
I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!
iPhone 6, iOS 8.3, Also an issue on my iPad mini iOS 8

Iphone 4 wont sync to itunes anymore. Itunes opens then a message comes up saying I need to restore it. I want to avoid doing this as I've noticed some of my purchases since updating itunes are missing from computer but they are on my phone.

I have reset my phone, put the latest updates on itunes and iphone and thought it might work then, but no luck. I am trying to avoid restoring it as I dont want to loose the data I have purchased that is missing off my itunes since I updated that. I'm not sure how to contact itunes to get my data put back on my itunes on computer. All my purcahsed data from itunes still comes up on my phone as it hasnt been able to sync to the update. DOes anyone know how to contact itunes to have bought data re-put back on. It comes up in my itunes acocount with the date and purchase number but these items are missing from my itunes purcahsed items. Weird?
I am on an imac. Is there anyway I can get around the issue of syncing again or should I just restore once I have contacted itunes about them deleting my paid for items! I feel very ripped off, its like buyoing something from target and having the manager come to your house and retrieve it! lol

Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I can't open pages files from USB and iCloud due to : "The necessary file index.xml is missing".

I can't open pages files from USB and iCloud due to : "The necessary file index.xml is missing". Original file is written on iMac (2014) and saved to an USB stick and then transferred till macBook Pro (2009, Yosemite) for editing. Then I shared the files by iCloud but I am not able to open them on iMac again. Niether can I use the USB stick to transfer the edited files back. I'm running Pages '09 4,1 (923) on the macBook and Pges 5.5.2 (2120) on the iMac.
Håkan

Pages 5.5.2 is extremely incompatible with even other Macs let alone the vast majority of PC and MsWord users out there, so not a good idea to leap into the fire with both eyes shut.
After having done that to the first Pages 5 files, Apple has repeatedly done it to even the most minor point updates. Apple can't even anticipate its own erratic changes let alone what everyone else needs doing.
Peter

Pages missing from my purchases

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