Pages/Numbers '09 from App Store crash on launch

Question

17” MacBook Pro
Mac OS X 10.6.8
2.16 GHz Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM
          and
11” MacBook Air
Mac OS X 10.6.8
1.4 GHz Intel Core2 Duo, 4 GB 1067 MHz DDR3
bought, downloaded and installed Pages ’09 and Numbers ’09 from App Store
both crash during launch on both machines
Things I have tried:
a) deleting both programs with AppDelete or other specialized software to insure clean caches, etc.
b) reinstalling
c) checking for reported bad fonts (none found)
d) repairing permissions (multiple times)
e) creating iWork ’09 folder in Applications folder and moving both apps to that folder
f) deleting iWork '08 as above
g) restarting the computer after any/all of the above before continuing
Things that have worked: ...

Answer 1

SaitamaSooner wrote:
17” MacBook Pro
Mac OS X 10.6.8
2.16 GHz Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM
          and
11” MacBook Air
Mac OS X 10.6.8
1.4 GHz Intel Core2 Duo, 4 GB 1067 MHz DDR3
bought, downloaded and installed Pages ’09 and Numbers ’09 from App Store
both crash during launch on both machines
Things I have tried:
a) deleting both programs with AppDelete or other specialized software to insure clean caches, etc.
b) reinstalling
c) checking for reported bad fonts (none found)
d) repairing permissions (multiple times)
e) creating iWork ’09 folder in Applications folder and moving both apps to that folder
f) deleting iWork '08 as above
g) restarting the computer after any/all of the above before continuing
(a) applying 'specialized softwares' to uninstall is not a good idea. Each time somebody report a problem after using such tool the first thing to do is to ask the user to uninstall correctly.
To do that, months ago, I delivered a FREE script.
Go to my iDisk (address below) and download :
For_iWork:iWork '09:uninstall iWork '09.zip
(b) what are you meaning by "b) reinstalling ? Did you reinstalled from a copy kept on some local media or did you re-installed from the MAS.  If you used a copy kept on a local media, maybe it's not the late version (Numbers v 2.1, Pages v 4.1)
(e) as in (a) you wrote that you bought from the MAS, moving the apps in a subfolder Applications:iWork '09 wasn't a good idea. Doing that is required when we bought the old-fashioned iWork package. The apps bought from the MAS are supposed to be stored in the Applications folder.
I would not be too much surprised to learn that the apps build a pathname starting from Applications to reach the frameworks which are now embedded in their own package.
I apologize but I have no plan to buy one of these apps from the MAS, just to be able to check that.
(f) was unneeded. On my machine I have iWork '06, iWork '08 and iWork '09 installed.
(g) if you reinstalled from a local copy, maybe this one is corrupted.
I read nothing in your message about the removal of the iWork fonts cache.
This one was the source of some reported failure.
It's located as :
<startupVolume>:Users:<userAccount>:Library:Caches:com.apple.iWork.fonts
Removing it can't hurt.
Yvan KOENIG (VALLAURIS, France) dimanche 31 juillet 2011 16:11:12
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community
To be the AW6 successor, iWork MUST integrate a TRUE DB, not a list organizer !