Pages update locked with my account

Hello I have a problem I bought My macbook pro yesterday and had pages, numbers, iphoto, imovie, garageband, and keynote preinstalled and when I want to update it, it says : Cette mise à jour n’est pas disponible pour cet identifiant Apple, soit parce que l’article a été acheté par un utilisateur différent, soit parce qu’il a été remboursé ou annulé.
that means translated: This update isn't available for that appleID, either because this article was bought by a different user, or it was deleted or paid off.
could somebody help please?

Do the apps appear in the Purchases list? If so, delete the apps and install them again.

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