Paid for 800 Minutes Subscription to India; does n...

Dear Skype Customer Service,
We have done online recharge of EUR 6.99 (800 Minutes to India) and we have got 800 minutes in our account, but when i am calling to india number, in the dailpad amount is not showing on rightside of dailpad and even call are not going....... Please kindly help me on this and request you call me at [redacted] or email me.
Regards Imran

Hello,
Your issue is not a Community matter.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Re: Paid for 800 Minutes Subscription to India; do...

I am also experiencing the same problem.I have written to the community twice,I haven't got any feedback.Its been a month.Did you get this solved?If so kindly let me know how.
Cheers,
Harry

Hello,
Your issue is not a Community matter.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

TS1702 App rip off. Paid for it.....does NOT work. Will apple investigate these scammers?

App rip off. Paid for it.....does NOT work. Will apple investigate these scammers?

Which app?
Was this an iPad app or iPhone app. Your profile shows you have an iPhone 4s, but this is the iPad in the Enterprise forum. Please post in the proper forum.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I have paid for a year subscription, but all the PDF's I attempt to export to Word give me a "Conversion Error" message, citing that the "file's security settings do not allow export." I want a refund. Adobe, please advise. Thank you.

I have paid for a year subscription, but all the PDF's I attempt to export to Word give me a "Conversion Error" message, citing that the "file's security settings do not allow export." I want a refund. Adobe, please advise. Thank you.

Hi la recruiter,
There are a few types of files that Acrobat can't convert--and PDF files with security applied is one on them. I'm happy to cancel your subscription, if you decide that it's not going to work out for you. Please confirm that you'd like me to proceed with the cancelation, and I'll take care of it right away.
Best,
Sara

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

I have just paid for a monthly subscription for Adobe Acrobat Standard. How do I access the product?

Englishcupoftea thank you for the update. For information on how to cancel your subscription please see Cancel your membership or subscription | Acrobat.com online services.

I have paid for the monthy subscription and it is telling me my trial is done do I want to sign up.. I cannot find a redemtion code

I have paid for the monthy subscription and it is telling me my trial is done do I want to sign up.. I cannot find a redemtion code

Sign in, activation, or connection errors | CS5.5 and later
Redemption Code Help
Mylenium

I paid for a yearly subscription and now it says I'm on a trial version of adobe creative cloud?????

It was working fine from march onward when I bought it but when I tried to sign in today it's saying all my products are just trial version and when i go to activate it, it asks for a serial code which wasn't give to me in my emails or anything? I have the transaction in my bank on the day that i paid for it. I've tried re installing and updating but nothing is working. What. The. Beep. This is really annoying.

Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
Windows :
1)Navigate to C:\Windows\System32\drivers\etc and look for file named "hosts" inside etc folder.
2)Copy the hosts file to Desktop and open the same with notepad.
3)Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
4)Copy and paste the Hosts file back to "Etc" folder.
Make sure to select "Replace" option when prompted.
Mac:
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check.
Note: If the hosts file does not have Adobe entries , you can try below steps:
Windows :
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm.db file.
Mac:
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm.db file.
Once you had deleted opm.db file , launch Creative Cloud desktop application and sign in with valid email ID.
Then launch CC apps which is asking for serial number and check.

Paid for 12 month Subscription in Sept 11 and now ...

Here is the email I received.
The credit/debit card VISA you currently use for your subscription payments will expire at the end of the month.
This will cause your subscription to terminate at the end of the current billing period, which is on Nov 1, 2011. To ensure uninterrupted access to your Skype products, please update your payment details by visiting your account
The bank issued me a new credit card, because the old one expires this month (Oct 11), but I bought and paid for a 1-year subscription. Why should Skype terminate my account so soon (Nov 11)?

tonycamuso wrote:
Here is the email I received.
The credit/debit card VISA you currently use for your subscription payments will expire at the end of the month.
This will cause your subscription to terminate at the end of the current billing period, which is on Nov 1, 2011. To ensure uninterrupted access to your Skype products, please update your payment details by visiting your account
The bank issued me a new credit card, because the old one expires this month (Oct 11), but I bought and paid for a 1-year subscription. Why should Skype terminate my account so soon (Nov 11)?
Please see this:
https://support.skype.com/en-us/faq/FA10486/How-do-I-update-my-credit-card-details
About Me You can also use a IP Camera as your camera for Skype video Example Instructions

Paid for iTunes Match subscription; cannot activate

I paid for a subscription to iTunes match (confirmed by e-mail receipt), yet when I select "Turn on iTunes Match" in the drop-down menu under "Store" in iTunes, it only gives me the option to subscribe again. How do I get it to allow me to add my computer?

Welcome to the Apple Community.
Have you turned iTunes match on on the iPad (settings > music)

Can't use photoshop as it says my trial has ended. Ive paid for a yearly subscription. Please help

hi all,
Ive paid a yearly subscription yet can't use photoshop as i keep getting the message that my trial has ended. Please help

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I paid for the annual subscription for lr and ps. when i download the programs it showed me using the trial version which has now expired. how do i get the full program i paid for?

I paid in full for one year for lr and ps. Both apps show as a trial version and ps is now expired. How do I get the full use of the programs I paid for?

Moving this discussion to the Adobe Creative Cloud forum.
Oclan and Cesarguez if you have a valid membership and it is not being authorized then there is likely a connection failure between the computer and our servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection failure.

I HAVE PAID FOR SKYPE MONTHLY SUBSCRIPTION BUT HAV...

WHY IS MY ACCOUNT DEBITED FOR THE MONTHLY SUBSCRIPTION BUT STILL NOT RECIEVE MY CREDITS TO MAKE MY CALL. TWICE MY CARD HAS BEEN CHARGED ON THE 4TH JUNE BUT STILL WAITING FOR THE CREDIT TO MAKE MY CALLS .CAN SOMEONE ANSWER ME . THANK .
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Here are some things you can do -
https://support.skype.com/en/faq/FA50/i-just-purchased-skype-credit-but-i-cannot-make-any-calls
Yet, if still needed, you can also contact customer support for further assistance or instructions. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Paid for the second subscription but not can't see...

hi support
I bought a subscription of 800 mins per month last week, when it ran out i bought a new 800 mins per month but it still shows 0 minutes left in the account, although the money has been charged and i can see the payment transaction in the account.
can you please check? either enable the 800 mins or refund? or suggest who i should contact?
thanks

Hi, and welcome to the community!
That probably means you were just offline for a bit too long. You have to go online every 30 days to verify your premium subscription is still active, then you can go offline for another 30 days. How long were you in offline mode for?
If you haven't gone offline for 30 days or you can't go back offline:
What does your susbcriptions page say? If it says premium, make sure you've logged in using those account details.
Anthony

I paid for the annual subscription for Creative Cloud. but when i download the programs it showed me using the trial version. how do i get the full program i paid for?

i bought 2 license for CC but i can't download full version for this. it always show like "download trial version". Please advise

Please check if the 2 license are for CC team or CC individual, if it is for Team then you need to assign seat by sending the invite from the admin console & the user has to accept the invite.
Unable to license a trial product with Creative Cloud for Team
If it CC individual then please refer to:
I'm a Creative Cloud member, why is my app launching as a trial? Mac OS 10.7.4
creative cloud software says my free trial has expired, but I have a paid subscription
https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Regards
Rajshree

I paid for the year subscription but how do it get my lightroom 5? i keep seeing screens that tell me to buy it but i already did.

i keep seeing the screen with the surfboarder and the button to buy. but i did buy and i want now to down load and install my LR 5. i am going around in circles. how do i actually get to a page where i can download and install.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Paid for 800 Minutes Subscription to India; does n...

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