Paid-for apps disappeared after iPhone update - please help!

Hi,
I have just updated and backed up my iPhone, and found that many of my paid-for apps disappeared (e.g. Guardian, Delicious Pro, etc).
I was thinking of sending a formal complaint and claim my money to Apple but thought I would give this Forum a try first.
Many thanks in advance,
Tomas

Hi Ingo2711,
I tried your link but none of the options apply (e.g. my App Store doesn't show the 'Purchased' thing on my iphone4).
I know data and settings are part of the backup but, mate, these apps have not been backed up! Plus, my wife updated her phone last night and the same happened to her!!!!
So annoying.
Please help!!
Tomas

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