Paid for, downloaded, installed acrobat xi standard. Stuck at activation!!

I'm quite annoyed how I ended up in this situation. Paid for the program, downloaded it, installed it. Put the serial number in and now only to find out I needed a previous version of acrobat.
I didn't see anything on the purchase page that said that. Also, I would expect at this day and age Adobe should have some sort of finder on your PC to see if you have a previous version BEFORE purchasing it.
Now I am stuck. Can't load pdf's and can't print them either.
Who from Adobe can rectify this for me please?

Hi Colin,
It seems that you have purchased an upgrade for Acrobat.
If you have owned a prior version of Acrobat only then would you be eligible for this purchase.
If the older version is installed on your computer and you install the upgrade then the installer will recognize the older version and accept the purchased upgrade serial number.
If you do not have the older version installed on your computer then you need to keep the older serial number handy as the installer will try to detect the older version first and if it fails to find, it will prompt you to enter the older as well as the upgrade serial number for activation.
Regards,
Rave

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