Paid for IAP but didnt receive anything, what to do ?

Hi.
I purchased some gems from juggernaut, but i never eceived any of it.
i send an email through the juggernaut website but still no answer.
How can i contact apple on this matter to get a refund ?
Sorry if my english isnt correct.

Explicit versions will have 'explicit' (or a red 'E') against them in the store, if it's not labelled then it will be clean.
Purchases are considered final but you can try 'report a problem' page to contact iTunes Support and see if they will credit or refund you so that you can buy the explicit version : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Paid for IAP but didnt receive anything, what to do ?

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