Paid for OS Lion, but download was unsuccessful

I paid for and waited patiently for 2 hours for OS Lion to download. However, I eventually got nothing more than an error message telling me that the application download was unsuccessful and needed to be repeated. For the life of me, I can't find a way to re-attempt the download. The Mac App Store is convinced that the download was successful (why, have no idea), now has the product listed as "installed" (which means I can't re-download it) and I even have a auto-generated receipt to say that yes, I will be charged.
Anyone got an easy answer (and yes, I followed the download instructions exactly as instructed).
Many thanks

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • Downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.  How do I install it?

    yesterday I downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.
    How do I install it?

    Look in the Application's folder for Install OS X Mountain Lion.  Double click to start the installer.

  • Paid for an Application but it was not downloaded

    Hello,
    I have just paid for WhatsApp, but since I had no payment information listed, I had to add the information for my credit card.
    Although I have received a message that states that 1$ were deducted from my balance, WhatsApp is not listed in my purchases.
    Also, I can't write a review or report a problem since I haven't "Officially" bought it.
    Any help?

    The $1 charge may very well be an authorization charge that will be reversed.
    Do you see the app in your purchase history?
    If not, then you have not purchased it and you will need to purchase it.
    If it is in your purchase history, then click Store>Check For Available Downloads

  • HT1338 Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think it worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

    Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

    Click your Apple menu icon top left corner of your screen.
    From the drop down menu click About This Mac.
    If Mountain Lion is installed, it will say:  v10.8
    If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
    FYI ..  for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

  • I paid for mountain lion $19.9 but do not have it downloaded on my mac yet

    i paid for mountain lion $19.9 but do not have it downloaded on my mac yet

    In what way is it terrible? Mountain Lion is pretty stable. If you are having problems, most likely they are unique to your particular system and can be fixed. If you don't like some of the new features, that does not constitute reason for a refund.
    If that does not suit you, you will have to discuss a refund with Apple, as they are the only ones who can say. Note that the App Store terms do say that all sales are final, so you are not guaranteed a refund, especially since whatever problems you had are not due to defective software.

  • I bought yesterday the OS X Mountain Lion and couldn't download, it say it wasn't available for mexican store, but it was charge in to my credit card anyway

    Hi yesterday I bought in my app store the OX Mountain Lion and couldnt download....it say that wasnt available for mexican store, but still was charge in my credit card... what do I do... is any phone number for customer service here ???

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I have paid for mountain lion and it says it is dowloading ....but nothing seems to be happening? it is a macbook 6,1 (4 years old?) and is currently running OS X 10.6.8

    i have paid for mountain lion and it says it is dowloading ....but nothing seems to be happening? it is a macbook 6,1 (4 years old?) and is currently running OS X 10.6.8

    It's a 4+ GB file. It takes some time if you have a slow Internet connection. You may have lost connection with the server. Try pausing the download for a few second then restarting.

  • I paid for and tried to download the song "Cryin" by Aerosmith but it won't let me download the song each time I go to the store and click on available downloads, it looks like it's downloading and I get an error message that the file is corrupt

    I paid for and tried to download a song from itunes but the song won't dowload! When I got to store and click on available downloads it looks like it's downloading but I keep getting a message that the file is corrupt.

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I just downloaded and paid for Premiere elements but now want the combined Premiere and Photoshop elements. How do I do this?

    My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
    I only downloaded and paid for the Premiere Elements package about two days ago.
    Todd Sauve

    Todd Sauve
    Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
    Contact Adobe Chat clicking on the following link
    Contact Customer Care
    Premiere Elements
    Membership, Account, Payment
    Payments, Invoices, Orders
    Chat Panel
    If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
    Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
    Best wishes
    ATR

  • I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

    i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!

    what shall i do now?

  • I paid for XI today but still have no idea how to edit pdfs - the XI worked fine but im not even sure if XI is downloaded correctly

    i paid for XI today but still have no idea how to edit pdfs - the XI worked fine but im not even sure if XI is downloaded correctly@@

    Hello Leo,
    Please look at following videos to learn, How to Edit PDF file:
    http://tv.adobe.com/watch/i-didnt-know-acrobat-xi-could-do-that-tutorials/pdf-editor-edit- text-and-images-in-pdf-file/
    http://tv.adobe.com/watch/learn-acrobat-xi/editing-a-pdf-in-adobe-acrobat-xi/
    Regards,
    Anoop

  • Paid for an album, but it only downloaded 3 songs - how do i get the whole album?

    paid for an album, but it only downloaded 3 songs - how do i get the whole album?

    http://support.apple.com/kb/HT2519

  • I paid for an app but it won't download?

    I paid for the app but now every time I try to download it won't.

    What happens when you try to download the app? 
    Have you tried downloading it on your computer and syncing to the iPod?

  • Paid for an album but not all songs download!

    Hi
    I've bought an album, and it won't let me download about 12 songs, saying they can only be downloaded as an album. I paid for the album but it won't let me have the songs I paid for.
    Any help would be appreciated.
    Sara

    Hi Sara,
    Delete temporary internet files content as suggested in the following FAQ.
    Then sign in to Ovi Music, select Account > Download history and try downloading album again.
    If you still don't get that whole album please contact your local Care (check the Contact us -link up in this page for the details) as they are able to further assist. Take note of the details also mentioned in that FAQ if you need to contact Care.
    -ThreeOs

  • I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund?

    I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund? obvisoulsy after unintalling it. I couldn't see any reason why it would be bad for my particular macbook, and it downloaded without a problem.

    In what way is it terrible? Mountain Lion is pretty stable. If you are having problems, most likely they are unique to your particular system and can be fixed. If you don't like some of the new features, that does not constitute reason for a refund.
    If that does not suit you, you will have to discuss a refund with Apple, as they are the only ones who can say. Note that the App Store terms do say that all sales are final, so you are not guaranteed a refund, especially since whatever problems you had are not due to defective software.

Maybe you are looking for

  • Can we create a list item as a data block item?

    Hi, I have changed a text item to list item on the data block. This list item used to get populated when it was control block item, but after i changed it to data block item, it's not getting populated. My question is, can we create a list item(popli

  • Authorization for values attribute (characterstic)

    Hello ladies and gentlemenu2019s. The end users using attribute ZSALEORG (S.O.) in DP planning as a navigation characteristic. We need to restrict selection of the value of this attribute for different users. Can we manage with this by the authorizat

  • Installation of Multiple Country versions in one single Instance

    Hi, We are  evaluating the feasibility  of rolling out  CIN into an existing ECC6 environment, which has been already configured with country version Brazil. Our plan is to roll the CIN on a different client .  However, we have few apprehensions of t

  • Regarding callers information.

    Hi BW Experts, in production support, we got the error like process overdue(caller 70) . our doubt is in which table, this caller information will be stored ? Regards, Raju

  • Transforming a String in a FileReader

    Dear Srs, I'm developing an ASP page that write a text file to server. In the next page I developed an applet that read this file and calls a class to process it. I read the text file and I have a String as file content. But the class wait for a File