Paid for premium but not getting it

I upgraded to premium via my I pad but am only getting free services. I have tried logging out and in again but it's still not working. I can't find any contact details for spotify

hi there, I have paid GBP 105.43 for 12 months services but why it still reduce my credit after i paid this service? I would like to use unlimited world immediately after i paid rather than my pay as you go.
could you please advise me as soon as possible?
thank you

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