Paid for Premium - but still on free mode

I paid for premium for last 6 months - I even checked account for receipt. its there.none of my devices or computers will work premium 0 still on free mode.Help me please.

My trial of a $1 for 3 months is done yall took 9.99 for the new monthly payment but I wanna cancel why does it say it's free? I wanna cancel now!!!

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