Paid for service... but not getting service

so i had an old number that was about to expire from a 3 month subscription, before it expired i purchased another number for 3 months just because i wanted a new number and let my old one go... well less then a week has passed and it did in fact charge me but now my service isn't on anymore is there something i missed or should i cancel their payment at my bank?

hi there, I have paid GBP 105.43 for 12 months services but why it still reduce my credit after i paid this service? I would like to use unlimited world immediately after i paid rather than my pay as you go.
could you please advise me as soon as possible?
thank you

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