Paid for something, don't have any feature access, though.

I remember paying for something when I created my Adobe ID. Fast forward to now and I need to combine multiple files into a single PDF, but Adobe is prompting me to pay for a PDF pack that is about the same price as what I remember having already paid. What did I pay for and why do I not have these features already?

Hi Joseph,
Did you get the answer that you need from the chat agent? If not, let me know and I should be able to help you here.
Best,
Sara

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TS1292 Please help me for, I don't have any code to redeem applications or to update application

Please help me for I don't have any code to redeem application or update applications

What 'redeem code' are you expecting, and why do you think that you need one ? iTunes gift cards are country-specific (they can only be redeemed/used in the country in which they were issued), if they aren't available in your country then you won't be able to get one. You shouldn't need a gift code in order to update an app.

I paid for something on the appstore but i dont know what it was charging because i have not entered any payment options on my iphone

I paid for something on an app and i was able to purchase but i have no payment methods on my iphone. How?

So...
Read how to setup your system.
http://help.apple.com/logicpro/mac/9.1.6/en/logicpro/usermanual/#chapter=38%26se ction=0
Read, "configuring your audio hardware"

I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund?

I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund? obvisoulsy after unintalling it. I couldn't see any reason why it would be bad for my particular macbook, and it downloaded without a problem.

In what way is it terrible? Mountain Lion is pretty stable. If you are having problems, most likely they are unique to your particular system and can be fixed. If you don't like some of the new features, that does not constitute reason for a refund.
If that does not suit you, you will have to discuss a refund with Apple, as they are the only ones who can say. Note that the App Store terms do say that all sales are final, so you are not guaranteed a refund, especially since whatever problems you had are not due to defective software.

HT201209 Was given an App Store gift card (I don't have any devices for apps, just an iTunes/music gal) what to do?

I was given an App Store gift card (I don't have any devices for apps; I'm just an iTunes/music gal) what to do?
No gift receipt given with card; don’t feel right telling the person “thanks but this is wrong.” Especially since the nature of the thank you gift is from an emotional event for the gift giver.
My assumption is that if I attempt to redeem the App Store gift card that iTunes will apply it to a separate "ledger" for apps only and I will NOT be able to purchase music with the gift money.
I did not do what I did for this person with the thought of "oooh what I can I get in return?" I did it because I felt like it.

Yep, exactly. When you go to buy any of the iTunes Store cards in the Apple Store, they say "All cards work on the iTunes Store, App Store, iBookstore, and Mac App Store. ". So it's just labeling, something which confuses a lot of people.
Regards.

Installed new update but don't have any new features

Besides having to install/restore on another computer before I could actually do anything... I've now FINALLY got my iPhone 3G working again BUT I don't have any of the new features that come with the iOS4 update except for the folders feature. How do I fix this?
I'm really looking forward to the homescreen background wallpaper feature...

A lot of the updates (wallpaper, multitasking) sadly weren't released for the 3G due to Apple not being satisfied with the performance on the 3G's slower hardware.

I don't have any type of insurance for my new iPhone 5. I bought it on Friday, December 7, 2012

I don't have any type of insurance for my new iPhone 5. I bought it on Friday, December 7, 2012. Will I be able to exchange it for a new charger?

You can purchase AppleCare+ for your iPhone, but you must do within a month of purchasing it.
http://www.apple.com/support/products/iphone.html
If something is wrong with it, Apple will either fix it or replace it under warranty. You do not have to purchase any "insurance" for that.

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I n

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I noticed that my Instagram is at 732mb and it keeps rising. Now it's at 814mb. Please help!!!!!

What is the precise wording of the message that is occurring?
Are you attempting to update via iTunes on a computer or over the air on the device?
How much free space is actually on the device?
If updating via iTunes on the computer, how much free space on the computer?

I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.

First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?

First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?
Second question - In anticipation of not being able to do that, I bought (at University bookstore) Acrobat XI Pro - do I need to uninstall the 9.0 Pro version before I try to install the XI version?

If you still have your serial number for Acrobat Pro there is a link to the installer here: Download Acrobat products | 9, 8

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix? Thx.

In Contacts, I don't have any duplicates, but in iMessage contacts on iMac in Mountain Lion, the contacts it provides for a new message are all doubles. Why and how can I fix?
I also notice that each contact says iCloud in it twice, but when I go to iCloud.com, there are no duplicates either. Help..

mdd770,
Try Contacts>Preferences...>Accounts...remove {-}/re-add {+}your iCloud account.
If that is not successful, follow the steps listed in iCloud: Troubleshooting iCloud Contacts.

HT1933 My computer no longer plays some purchases because it says my computer is not authorised but it is but now Itunes say the cd is no longer available at the store, so I have paid for something but can not no play it.

My computer no longer plays some purchases because it says my computer is not authorised but it is, but now Itunes say the cd is no longer available at the store, so I have paid for something but can not no play it.

Hi and welcome to the WD community.
Try to see if perhaps you are connecting the drive to a surge protector and it might not be getting enough power, try to connect the adapter directly to a power outlet on the wall to see if you get a different result.

HT4461 I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.

I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.

Hi Sajeed.f,
This article has the steps to go through to file such a report:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari

I have one problem and I think it is a settings issue. When I google the web I get results. Now, when I visit some website and I return to my search results I don't have any markers (diffrent link colour for visited sites in IE).

Question
I have one problem and I think it is a settings issue. When I google the web I get results. Now, I visited some website and then I want to return to my search results and pick another search result. And there is a problem: I don't have any markers (diffrent link colour for visited sites in IE) that would help me to distinguish visited and not visited sites.

Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread.

I downloaded updates for "Office for Mac" a few days ago and it won't finish. It keeps saying I have to close Safari, Microsoft Word and Microsoft Powerpoint and I don't have any of these open. Can anybody help me?

I downloaded updates for "Office for Mac" a few days ago and it won't finish. It keeps saying I have to close Safari, Microsoft Word and Microsoft Powerpoint and I don't have any of these open. Can anybody help me?

Hi Anne,
Did you do this through one of the Office app updates, or did you download it directly from the Microsoft website?
Whichever way you tried it, I would try it the opposite way this time, although simply repeating what you did before may also work.

Paid for something, don't have any feature access, though.

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