Paid in full, but still no download...
I made a purchase on iTunes, using my PayPal account, and iTunes kept giving me an error message saying "cannot purchase music/video". I got an e-mail from paypal saying that there's some sort of hold on my funds and like four refunds because I kept trying to download and didn't know that I was purchasing it again, over and over again. So now I've paid for this stuff like 5 or 6 times and still am unable to download it. I just want my videos...and or my money...no holds on the funds...
what's the deal?
You'll need to contact the iTunes Music Customer service people to sort this out. They will be able to refund you. The form to contact them is at the bottom of this page:
http://www.apple.com/support/itunes/musicstore/buy/
Similar Messages
-
My phone wont let me download anything even free stuff or update.it keep saying something wrong with my billing info so i fix it but still cant download.I signed out sign back in still nothing please help i'm getting angry
If it says your billing info is wrong that means that your credit card issuer is refusing to approve your account. You will have to solve the problem with your bank or credit card company.
-
I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still cannot download....my music
I have the same problem on my Windows 7 computer. In the right-click menu for a song one option is DELETE. However when I click that option the next window is to HIDE instead of DELETE. Apple, please help us with this.
-
I just installed Adobe Acrobat XI Pro software. trial version is full, but still sys.
I just installed Adobe® Acrobat® XI Pro software. trial version is full, but still system does not aloud me to convert files!!!
Some one can help???
BR
CFGDisculpa pero al entrar en este página arriba dice: Foro de usuario a usuario.
Se trata de un foro entre usuarios, en Español.
Parece que no te convierte archivos.
Puedes explicar por favor qué archivos, en qué formato están, y que comando o menu utilizas para intentar hacerlo? Gracias. -
I paid for premium,but still have not gotten it
I have already paid for premium,but still haven't recieved it
Hey welcome to the Spotify Community.
Based on your post it sounds like you might have two different accounts with us. Please answer the questions on this site to determine the best way to fix this quickly for your account--thanks!
https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account -
When I am on a website and need to download a PDF it tells me I need to get latest update of Adobe Reader. So I get latest update (God knows how many times now) but still cannot open the PDFs - any suggestions?
This is probably because the websites you are visiting have bad Javascripts to check the version of Acrobat but can you screenshot the error that you receive and the post it?
-
Purchased "Boggler" application by guru software, but it never downloaded. How do I download it or get money back from Apple? Tried removing free one and then downloading, but it wouldn't download anything but the free one. Tried getting it from my list of purchased apps in iTunes, but it isn't there. Got email receipt from iTunes, but no program. Tried restarting iPod. Nope. Went to gurumobileapps.com, but the page is now blank. Even the free program now crashes from time to time. Sometimes when I try it tells me it can't download it because there's no connection, but I don't have that problem with anything else. Anybody else have Boggler and have problems with it?
If an app is no longer in the App store you can't redownload it.
You can contact iTunes and see if yo can get a download since you said you never fully download it.How to Get a Refund from the App Store -
PAID FOR APP BUT UNABLE TO DOWNLOAD IT
Hey, i am hoping someone here can help me - i have used the "contact us" option with ovi store a few times and still had no response (despite receiving auto acknowledgements each time along with a customer care feedback survey)
I purchased an app on the ovi store, and have received my email receipt, but the download failed, the paid for app is not showing up in the 'my stuff' section for re-downloading, and it will not let me get it again without paying for it again
please help !!!Hi ,
I have this problem too.
Via Ovi Store on my e75 I bought a flashlight app.
Payment went by SMS.
After sending the automated sms's and receiving confirmation reports the app displayed a message about connection error (something) and nope nothing happens.
no downloadable app.
I checked billing online and the app was paid for.
After the first error message I tried again.
And because of that I paid even twice for the app.
Is there a way for refund?
After a while I received a confirmations by SMS with a transaction codes.
But I don't know what to do with it.
grtnx Kris -
Paid for Premium - but still on free mode
I paid for premium for last 6 months - I even checked account for receipt. its there.none of my devices or computers will work premium 0 still on free mode.Help me please.
My trial of a $1 for 3 months is done yall took 9.99 for the new monthly payment but I wanna cancel why does it say it's free? I wanna cancel now!!!
-
Title says it all. For some reason Verizon never charged my bank account for my bill but it says it is paid for. I'm all for getting a free month of cell service but I think it would be best if I get this fixed so I don't spend the money I was going to use for the bill and then have Verizon randomly charge my account lol. Anyone else have this problem in the past or know what I should do to fix it?
Try this
1. Edit profile & privacy
2. Edit first two rows
If this dont work, You may have to contact a Admin to change your user name because I do not think you can change it.... You can try clicking the Report Abuse under Actions on the right of the window to get the admins to notice you and explain the situation and I am sure they can assist you.. -
Got error-50, due to no space on crappy tiny memory of the new mac, so had to delete load, so when trying to download video on itunes again, kept saying still error-50, which is false because i downloaded another movie, is there a way to get around this or get my money back!?!?!?
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in theSpecific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
i have a itune gift card, i wanna download some music but its not letting me
Go to settings, store, click on apple ID, sign out and sign back in with your ID. You can put her music into your account. That is illegal.
-
HT201364 i have updated to mavericks but still cant download ilife for free ?
how do i download ilife / iworks for free i was told i could but apparently i cant ?
If you had the last version of either suite (iLife '11 for example) of apps you can upgrade them for free.
If you have older versions you'll need to purchase the newest ones. -
so after purchasing, i was unable to download it to my computer so i tried it on my wifes computer, it worked on hers, but i cant get my purchased programs on it, only the trial versions. so im stuck. I have LR4.2 on my computer but it wont view my .NEF files from my Nikon D610. so now im really irritated that i cant use anything that i have purchased from Adobe.
Egman702 please utilize the steps listed in Sign in, activation, or connection errors | CS5.5 and later to resolve the connection error preventing your membership from being authorized.
-
I have a macbook pro 2010 & extra storage and drive space
I don't know what the link is between the new creative cloud update in january and the loss of my apps & downloading error after that update, to the desktop window?
Before that I hadn't had any trouble with the apps window..all the other parts are syncing and seem fine?
I uninstalled & reinstalled the creative cloud desktop
I installed the yosemite os x to see if the new interface was an issue...all was fine with the yosemite install
I have checked for the answer in the troubleshooting guide
nothing seems to apply at this point...
didn't know if anyone else was having the same difficulty?
Thanksis this the 'unknown' download error or some other error? attaching a screenshot of the error if it's in english would be helpful.
Maybe you are looking for
-
Clicking noise from power adapter
I have a G4 Titanuium and today when I plugged the power adapter into my AC outlet it was making a clicking noise. This is before I plug it into the Powerbook. When I do plug it into the Powerbook I cannot charge my battery. Does anyone know what thi
-
Migrate from Lion mac to new maverocs mac
Hi. I tried to migrate the entire content of my Lion macbookpro my new mavericks mbpro. Sadly the migration assistant on the mavericks mbpro says that i need to update my software on the source which is my old Lion mbpro. It is not possible to update
-
Function to retrieve first day of the month.
Select (sysdate, 'IW') from dual I know this takes the date to Monday. Is there a function like above which takes the date back to first Monday of the month ?? Thanks in advance.
-
OSB with database adapter using stored procedure
Hi All, We have a following requirement, in OSB while using the DB adapter with stored procedure. 1) the store procedure has custome datatype as inout parameter 2) send reference cursor as input to stored procedure Can you please let me know how to d
-
Hi all! I am going through my MBP, deleting stuff. On my hard drive (not my home folder) I have a folder called Applications, a folder I created with emails I printed out, Games, Misc. Stuff (I created), System and Users. In addition to those is a fo