Paid my subscription,i can only download trial versions and than being asked to subscribe and pay

I have paid my subscription for photoshop/lightroom cc. Got a mail with link to download the desktop app. I have done so but no matter what I do, I can only download trial versions and then being asked to subscribe and pay for a subscription to the cloud. I have been busy for 2 days and cannot get it to work properly.

I didn't, was something with adobe. Came with the download.
natalied80773290 schreef op 18-1-2015 om 20:58:
>
Paid my subscription,i can only download trial versions and than
being asked to subscribe and pay
created by natalied80773290
<https://forums.adobe.com/people/natalied80773290> in /Creative Cloud
Download & Install/ - View the full discussion
<https://forums.adobe.com/message/7108069#7108069>

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I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?

I have a CC student membership for one year, but I can only download trial versions of for example illustrator and indesign (30 days). How do I solve this problem?

If there is no billing issue,
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
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If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
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Hi JohnxxiiiCollege,
If you have purchased directly from Adobe (online/over the phone), please provide the order number & you can also confirm from your bank if the transaction has been completed or not.
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Works fine for me.
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Paid my subscription,i can only download trial versions and than being asked to subscribe and pay

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