Paid product activation problem ! (Premiere Pro CC)

I was using the trial version of Premiere Pro CC.The trial ended and I bought the monthly subscription with my credit card.I just receive an email from adobe about my subscription but I can't activate adobe premiere !

This might help;
Activation & Deactivation Help

Similar Messages

Hello, I have paid the application ADOBE PREMIERE PRO CC, in Creative Cloud still shows "buy", where is the problem?

Hello, I have paid the application ADOBE PREMIERE PRO CC, in Creative Cloud still shows "buy", where is the problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Dynamic Link doesn't know I have Production Premium in Premiere Pro 5.5

I am having an unusual problem with my new Production Premium suite.
I previously had After Effects CS5 and the month-to-month Premiere Pro CS5.5. When I tried to use Adobe Dynamic Link to bring After Effects compositions into Premiere Pro, I'd get a message saying that feature is only possible with the Production Premium and Master Collection suites.
I have since purchased the Production Premium suite. I have uninstalled the earlier instance of Premiere Pro, leaving only the Production Premium one.
If I wanted to import Premiere Pro sequences into After Effects with the Dynamic Link menu, it will let me. I don't, though -- I want to import my After Effects compositions into Premiere Pro. However when I try to do that, I get the same error message I used to about how I need one of those two suites, even though I am now using one of them.
Anyone have this problem or know a fix?
Thanks.
R

You were close, though Cleaner only (albeit very completely) uninstalls Adobe suites.
The problem turned out to be that I had a standalone copy of After Effects previously installed. There was no way to get CS5.5 to understand that I ALSO had Production Premium. I uninstalled the standalone copy and it's worked since.
Thanks.
R.

Audio Export und andere Probleme Premiere Pro CS5

Ich habe folgende Probleme mit Premiere Pro CS5:
1. Sobald ich eine Sequenz exportiere (egal welches Format, auch wav als nur Audio) scheint der Ton verschoben. Ich habe Interviews zusammengeschnitten und die Schnittpunkte sind nicht so, wie ich sie in Premiere höre. Es ist, als wäre der Ton um ein paar Frames verschoben. Ebenso sind knackser im Audio zu hören, die ich in Premiere nicht höre. Woran liegt das?
2. Ich hatte mehrere mp3 in Premiere importiert. Die Arbeitsspeicherauslastung stieg auf 7,32 GB (8GB installiert), der Computer wurde langsam und Premiere reagierte nicht mehr. Die Festplatte schrieb andauend Daten in C/Benutzer/../AppData/Roaming/Adobe/Premiere/5.0/metadataCaches. Nachdem ich die Files in wav umgewandelt hatte und die mp3s ersetz hatte funktionierte alles einwandfrei. Premiere Pro CS5 scheint ein ernsthaftes Problem mit Audio Files zu haben, die ich bei 2.0 nicht festgestellt habe.
3. Woran liegt es, dass ich, wenn ich HD Files mit quadratischen Pixeln als mpeg2 für eine DVD raus rechnen will schwarze Ränder an den Seiten erscheinen. Stimmt da etwas mit der Umrechnung von 1920x1080 auf PAL nicht? FinalCut hat das Problem nicht.
4. Wenn ich eine Sequenz von Premiere in After Effects sende habe ich zwar eine Komposition in After Effects aber leider keinen Inhalt. Woran liegt das?
Vielen Dank für eine schnelle Antwort,
Frieder

Remix using the Laptop's internal speakers. They seem to be the more accurate.

Problemas premiere PRO CS3

en adobe premiere PRO CS3 vamos a editar un video. ruta:
1.- en el cuadro proyecto inicio una secuencia, y con raton derecho importar. fotos, videos... ya tenemos el material escogido en el cuadro de proyecto.
2.- doble clic sobre una de las fotos y aparece en el panel central, donde hay 3 pestañas de ORIGEN (cortar), CONTROL DE EFECTOS (muy bueno) y MEZCLADOR DE AUDIO.
3.- boton derecho sobre la foto..etc = INSERTAR. y directamente va a la barra de LINEA DE TIEMPO O SECUENCIA. es donde montaremos el video.
hasta aqui bien.
el insertar en esta barra, o lo hacemos con boton derecho INSERTAR o lo arrastramos desde el panel central hasta la pista que queremos utilizar.
por defecto hay 3 pistas de video y 3 de audio + una original.
es en estas pistas donde moveremos, juntaremos, aplicaremos transiciones..etc de los fotogramas, tramos de video, archivos de musica. desde esta barra saldra nuestra edicion.
MI PROBLEMA DE AHORA, antes no. al añadir un segundo fotograma desde origen (panel central) a la barra de tiempo. hay un fallo de (software.. hardware..configuracion)???? que hace se duplique la LINEA DE TIEMPO. es horrible.
si quiero mover fotogramas entre las pistas de video, igual!! se vuelve a duplicar la barra de LINEA DE TIEMPO. y lo hace en cascada. no vertical.
es imposible editar, perdon editar si por hacerlo en el panel central. es imposible montar un video, hacer la composicion, ya que muevo los fotogramas y cada vez se añade otra linea de tiempo. que deriva en que aquella barra vertical de "comodin" que nos indica donde insertar el fotograma en cualquiera de las pistas de video. esa barra se corrompe y no es real. es imposible hacer un montaje.
00:00:000 LINEA DE TIEMPO original
00:00:000 LINEA DE TIEMPO duplicada al mover cualquier archivo.
00:00:000 y vuelve a duplicar...
esto deriva en que las pistas de video y audio quedan solapadas en cascada y no hay manera de trabajar.
este problema es de ahora. hace unas semanas he formateado y lo tengo ahora. antes con el premiere PRO CS3 no lo tenia.
he bajado una version de prueba de CREATIVE SUITE 4. el adobe premiere CS4, el mas nuevo. CON EL MISMO ERROR.
edito videos por hobby. de eventos deportivos, familia.. tengo pendiente uno, y me esta cogiendo el toro...
he actualizado la tarjeta grafica, 2 x NVIDIA QUADRO FX 570 actualizada con drivers del 21-10.
quizas al tener 2 podria estar aqui el problema. desde el formateo no se ha conectado ni desconectado ningun cable. la misma pantalla. no he tocado nada de hardware...
puede alguien indicarme como puedo solucionar esto? que puedo hacer? donde esta el fallo?
muchas gracias
saludos
j ferrer

Donde puedo encontrar una buena guía en formato pdf para practicar film look utilizando premiere cs3.
Gracias
Alain Tarbes
Venezuela
MAIL: [email protected] y [email protected]

Problema premiere pro

ho un problema con premiere pro, con versione più recente della 6.0 non riesco a far funzionare la mia scheda pinnacle dc 1000 come mai? è un problema di driver o del premiere pro? grazie

Did Jerry.K's reply in this thread: http://forums.adobe.com/thread/951845?tstart=0 not help?
Good luck,
Hunt

Help-"Suite Product Activation Needed"-Acrobat Pro CS5

Hello.
I searched the forums but no one seems to have this problem (or I missed it).
See enclosed JPEG. It says,
"Suite Product Activation Needed
Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
Yes, I entered in the CS5 serial number and activated the suite through Photoshop. Yes, I entered in the separate serial number for Acrobat. It was accepted but then gives me the activation error. Yes, I tried deactivating CS5, rebooted, reactivated CS5, relaunched Photoshop CS5, relaunched Acrobat, and... same error.
Anyone have a solution? (other than trying to uninstall and reinstall the Suite which I really don't want to do)
Rudy

I was having the same problem, having just migrated CS5 Design Standard to OS X 10.7, Acrobat 9 stopped working and gave the error 'Suite Product Activation Needed' which did not work...
a (very helpful) discussion on livechat with Adobe suggested:
1. changing the name of cache.db in Library/Application Support/Adobe/Adobe PCD to cache.old, then trying to start Acrobat
if that did not work, try
2. deleting the FlexNet Publisher folder in Library/Application Support, which when you try to start Acrobat should now allow you to re-enter the serial number
worked for me, anyway...

Codec Problem Premiere Pro CS5

Hallo,
ich würde gerne ein Video mit Premiere Pro schneiden. Allerdings kommt beim Importieren die Fehlermeldung, dass der Codec fehlt oder nicht verfügbar ist. VLC spielt das Video aber ohne Probleme ab und gibt als Infos an:
Codec: Mpeg-1/2 Video (mpgv)
Auflösung: 1440x1080
Bildwiederholrate: 25
Der Container ist MOV.
Kann man da irgendwas machen um das Video zu schneiden? Es wundert mich ein wenig, weil ich schon HD MOV Videos ohne Probleme mit Premiere geschnitten habe.
Schonmal Danke für eure Antworten. Viele Grüße
Foma

Na wenn er das ganze auf dem Mac gemacht hat, dann ist die Datei auch nur dort verwendbar. Das ist ein uraltes bekanntes Problem, weil Apple sich eien eigene Version des HDV CoDecs gestrickt hat. In dem Fall wäre es sinnvoller, sich die Kamer nochmal zu borgen unds selber in Premiere alles nochmal zu capturen...
Mylenium

Audio Problem Premiere Pro-Jumps to clip start

Hey,
i am fairly new to premiere pro and during one clip which is just over 4 minutes, the audio jumps back to the beginning and plays the beginning audio section through again and then comes back into synch at the end...
thanks for reading.

More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Problem with activating Cuda Premiere Pro CC (yes, I've read through the internet before)

Hi Guys
So CUDA is kinda getting me one more time in trouble. The first time I had to search through the internet to get to the information how I can activate CUDA by writing my graphic card name in the file where the supported graphic cards are listed. Interestingly my card was already listed and still I was not able to activate CUDA. After a few more hours of internetresearch I finally made it and could run Premiere "CUDA-supported".
In the meantime another strange issue occured: Sometimes CUDA is working and sometimes it's telling me that it's not. In the most cases a restart is enough to be able to "reactivate" OpenCl. So how can I activate CUDA (or at least OpenCl in Premiere constantly instead of temporarily?
Note: I looked everytime if a graphic card update was available, rarely I updated the graphic card but in most cases there was no update available.
Thanks in advance

An hour ago I've talked to someone in the adobe support Chat until I've lost the connection and after reinstalling my NVIDIA Driver and deleting my old settings, it's currently running and it let me choose between CUDA, OpenCL or only software.
I'm using a Geforce GTX 850M

"Suite Product Activation Needed" (Acrobat Pro 9.5.0)

Like several people have on this forum, I upgraded to Lion a few weeks ago with no issues, but trying to launch Acrobat Pro today resulted in this:
I've searched the forii, tried several possible solutions, and all have met with failure so far. I'm running OS X 10.7.3, and the CS5 suite; the version of Acrobat Pro is ostensibly 9.5.0. Is there anything else I can provide that would help turn this around quickly?
—Ken
(P.S. Excuse the screen name. It wasn't accepting my usual one, nor a formal name, and that's what I chose in exasperation—which, of course, it took and now won't let me change.)

OK, got a new solution; This problem plauged me for months and yesterday I finally stumbled on an answer, and it was NOT on Adobe's site - but what took months of Adobe chat techs keeping me busy for hours trying solutions that didn't work, this worked in seconds.
This is with CS5, Acrobat 9.3.0, which are both part of the CS5 Design Premium suite upgrade I purchased, and this is on OS X 10.8.2, Mid 2010 iMac with 3.2GHz Intel i3.
I got this solution from this website:
http://blog.erikphansen.com/adobe-cs4-error-15030-aka-i-hate-adobe-reason-34/
I made my own list to detail what I did; your mileage may vary:
First step is to make sure all products are installed, including Acrobat Pro.
The next step is to download the license repair tool from Adobe at
http://www.adobe.com/support/contact/licensing.html
Next, locate the cache.db file from the Library/Application Support/Adobe/Adobe PCD/cache folder, and throw it in the trash.
Next, locate the Flex net Publisher folder in the /Library/Preferences folder and throw it in the trash.
Now, mount the dmg file downloaded from Adobe.
Go to Applications/Utilities and launch the Terminal application.
Enter the following:
cd /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/
sudo python LicenseRecover.py
and hit Enter.
Enter password when prompted.
(There are instructions for multiple attempts, but this only took one try for me.)
At the ?, hit Enter.
This only took a few seconds and the process completed. Please note, the file warned of a processor error code but the file completed successfully anyway.
I then opened Acrobat Pro, and was presented with a registration dialog box to enter the serial number. I entered all information requested.
I then opened Photoshop, and was presented with the dialog box to enter the product serial number. In the course of this I also had to enter the serial from the upgraded product, which I just happened to have gotten out of storage "just in case". I entered all information requested and Photoshop opened.
I then opened Dreamweaver, and was presented with a dialog box to enter my Adobe ID, or to create a new account. I entered my current account information and Dreamweaver opened.
I then opened all other CS5 Design Premium apps and all opened successfully. I have since then updated all apps to current updates.
I should also mention that I tried to update Acrobat over the web automatically but had a problem that required me to restart to clear the screen of the Safari plug-in dialog box. Investigating the website, it appears that each update to Acrobat Pro 9 required the previous update before it, so I went and downloaded all of them and installed them one by one. It all works now as it should.
Hope that helps somebody, this whole thing drove me crazy and had me looking for Adobe alternatives!

Activation de Premiere Pro CC?

Bonjour,
j'ai un problème avec l'activation du logiciel Première Pro acheté grâce à l'abonnement Créative Cloud. Après 1 mois d'utilisation et malgré le payement de mon abonnement, CC considère que mon logiciel était en "version d'essais" et que celle-ci est expiré. J'ai beau avoir cherché sur le FAQ d'Adobe, et suivit les conseils concernant les problèmes d'activation du CC, l'installation/réinstallation, connexion/déconnection et même le changement en Anglais Int. mais aucune solution ne fonctionne. Mon logiciel n'est maintenant plus accessible!
Je n'ai pas réussis à accéder au service d'aide en ligne par tchat, donc je viens poser ma question ici.
Je possède donc une licence d'un an à Première Pro CC, sur mon mac OSX v10.9.5
merci de votre attention.

Même problème, même OS pour moi. J'ai eu possiblement un embryon de réponse ici: Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC : dans la section "check your hosts file", au chapitre:
Start an Internet browser, such as Firefox or Internet Explorer, and open one of the following links, depending on the version of Creative Suite:
CS5.5: https://activate.adobe.com/test
CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp
Les liens ne fonctionnent pas. j'ai tenté de corrigé avec la méthode qu'ils donnent mais sans succès, tu aura peut être plus de chance.

Runtime error problem - Premiere Pro CS5

Just ran into a problem when trying to export a timeline as an .avi file. The process goes much more slowly than usual and when the progress bar gets to 95% an error message window opens. The title of the error is: Microsoft Visual C++ Runtime Library. The message is: This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Then, I have no choice but to close Premiere.
I foolishly downloaded and intalled some Windows 7 updates over the weekend and am assuming they might be the culprit(s). I rolled by the system to a restore point immediately before the download, but still have the problem. Any ideas on how to correct this? Of course this happens as I'm trying to export two finished videos to show to a client today. I'm running Windows 7, 64-bit.
Thanks, Steve Pender

This may help:
http://kb2.adobe.com/cps/403/kb403090.html
I've also noticed that bearly all instances of this error come from bad versions of third-party components like drivers, so I recommend updating your drivers.

Playback and encoding problems premiere pro cs6 and lightroom4

BIG BLOCKY ARTIFACTS
the problem ocours in all videos(every 1sec) i recorded in my dslr d5100. 1080p 30fps .mov files. in media player classic it play flawless all videos as seen in my pics.
how to fix it? i tried unstalling codecs and nothing. will try installing quicktime. i think its codecs or maybe hardware.
my pc is i5-2500k gpu gtx560 8gb ram.
please help me. thanks

[URL=http://www.4shared.com/video/94VvVdUM/0511_videogasometro_002.html][IMG]http://dc584.4shared.com/img/94VvVdUM/0.4382360316505566/0511_videogasometro_002.MOV[/IMG][/URL]
its 280mb, original. worst artifacts at 13secs.

Saving Project Problem - Premiere Pro CS6

Hi I have a project created on CS6 Premiere. We have run in to an issue now where it takes almost 30mins to save. It loads up very fast but saving is painfully slow. If autosave kicks in (now turned off) it makes it unuseable throughout this time. We have tried creating a new project and importing in the data from the exsiting one still no joy. Tried the same on our CC Machine and still the same. Any help with this would be appreciated. The project file stands at 28mb in size, have we run in to a size threshold. Ideally we want all the sequences to be in one project but if this is causing too much of an issue I guess we will have to split it. Either way it does seem very odd that whilst it loads the data quickly in to actually save it out takes too long.

Check both the screen shots.
Close all the timeline, highlight project panel and then export.
Regards,
Vinay

Paid product activation problem ! (Premiere Pro CC)

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