Paid subscription, delivered, new billing cycle, still can't make calls

Paid subscription for 2500 mins to India. First month worked fine. Second month didn't work. Payment has been delivered to Skype but still no access. Billing cycle is over why can't u make calls?

See my reply here as it applies to your situation as well. Your minutes will not be awarded until your previous month has completed, not when you pay for next month. http://community.skype.com/t5/Rates-and-subscriptions/Insufficient-credit/m-p/4075428/highlight/true#M44778

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Data not reset after 3 days on new billing cycle!!!

My data has STILL not been reset and I'm three days into this billing cycle. This is very frustrating because, with four people in my family sharing data, I need to be able to track data. When I called customer service, they said not to worry because they could see (on their end), that it had been reset and that we've only used a fraction of a Gigabyte on this new billing cycle. I guess it just really bothers me that when I look it up (text DATA, app, website), they all say that we are almost to our 6G limit. I need to be able to keep track of data without calling customer service and being put on hold for several minutes. Is this a common problem and is there a way to resolve it?

I am equally frustrated, last month was my "first month" with the jet pack, got text message alert use 75% of data package had not even use 30%, after being on hold for several minutes I was told oh don't worry accident, system having problems, now 3 days into new month appears we have used more than 1/2 our allowance & haven't even been on our phones or gotten any alerts re:usage. I was totally mislead on speed of the jet pack & have gone to store & called customer service. I have been a Verizon customer for 13+ years but customer appreciation isn't important to Verizon.

I have recharged my Skype credit, but still can't make a call

I was previously subscribed the Malaysia 400 mins, 1 month call to mobile numbers, and it worked totally fine. But after I finished the minutes, I did recharge again to get another 400 mins call, and the amount was deducted from my bank account. It means that Skype has received the payment. But, I still couldn't make the call, and a message says that I need to recharge appeared after every called I tried to make. Somebody please share a solution. Thanks in advance.

Hello and welcome to the Skype Community.
Your account shows that you have used your full minutes allocation in your current billing cycle and your next minutes will be added to your account when your next billing cycle starts on August 16th 2015.
Renewing your monthly Subscription before your billing cycle ends has no effect on the date upon which your minutes allocation will be added to your account.
To continue calling until your next minutes allocation is applied to your account please purchase either a Subscription but with a different amount of minutes or Skype Credit.

I'm trying to activate my new 4S and I can't make any calls -it says "No Service" What am I doing wrong?

I followed all the prompts and plugged my new 4S into my desktop, everything has sync'd but I still can't make any calls. It's obviously not connecting to the network. What am i doing wrong?

Do you have a SIM in the iPhone?

Iphone 5s cannot call out any calls, but still can receive incoming calls and sms

Hi
anyone experiencing this problem? After buying iphone 5s less than 2 months which I never did in the past, I could no longer make any phone calls out, yet i still can receive incoming calls and data.
Could someone kindly assist in this?

Contact your carrier. Phone functions are a carrier responsibility. Have them check your account. Are you seeing any error messages?

HT5554 Yesterday, I could make calls on my new iPhone5. Today, it says "No SIM Card Installed." Now I can't make calls. Any help?

Yesterday, I could make calls on my new iPhone5. Today, it says "No SIM Card Installed." Now I can't make calls. Any help?

Same exact thing happened to me, I restarted my
Phone and it didn't work, I took my girlfriends earing and took out the SIM card slot and put it back in, and wham it worked. Hope this helps

Purchased subscription, But Can't make call

I purchased Skype “India 800 mins subscription” on 27.12.2013 Odr.Ref.No.[removed for privacy] and the 800 mins was finished on 04.01.2014. So i purchased again same subscription on 04.01.2014 Odr.Ref.No. [removed for privacy]. And ma Email I got the message your order was delivered. But if I try to make call its not going / connecting …..Please help.

I think this page page from the Skype support website may help ;
https://support.skype.com/en/faq/FA10416/why-isn-t-my-subscription-working
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

HT1807 With cellular and Data networks off, can I still receive and make calls on my 4s

With cellular and data networks off, can I still receive and make calls.

Old guy, still learning to use cell phone. Going out of US and don't want to have big charges when I return. I do want to have my phone on for emergencies and I plan to get international cell. and messaging.

HT1918 I still can not make any transaction

I still can not make any transaction

What happens when you try, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it's a different problem ... ?

They switched me to Skype Premuim, can't make call...

OK, here goes.
I've had a Skype Unlimited World subscription for several years, a recurring $9.99/monthly payment. About a week ago I tried to make a call on my mobile and got the message saying 'Skype Premuim doesn't allow calls to phones, that I would need to buy Skype credit', etc....
Hmmm...what the heck is going on?
i checked my emails to see if a late May 'Your purchase has been delivered' mail had come in, and no, it hadn't. Hmmm...more wondering about what's going on. I did not receive any messages informing me of changes to my subscription, changes to Skype or changes to Skype Premium. i went to my account page at Skype to see that Skype Premium was active, but that $0.00 had been charged in late May. Hmmm....what's up with that?
I did read the 'Skype Premium' is changing, group video calls are free', whatever, but it still was not clear about being able make calls to phones, and that's all I've ever needed of Skype for the past couple years. i want to continue having what I had. And I have no interest in group videos call anyway.
What to do? There is no one to call and talk with, but I did have a 'chat session' with a support rep (automated?) who was not able to quite understand my concerns. it ended with the chat rep telling me I'd have Skype Premuim for free until next January. I did tell the chat rep that I just wanted to be able to make calls, that group video was of no interest to me, and she (chat rep had a female name) told me everything was fine, that i would be able to make calls as I had been doing for a few years now.
OK, I'm back on, right? At least that's what my thinking was. So yesterday i tried to make calls, and much to my dismay, there was the same message...'Skype Premuim doesn't allow calls to phones, you will need to buy Skype credit'....AARGH.
So that's it? You can not make calls to phones with Skype Premuim? Or you can, but Skype is having issued sorting it out? Would someone here be able to clarify?
I don't see any use for me of a Skype Premium account if I can't make calls to phones.
I see the world subscription is now $13.99 a month. I would have just preferred they tell me the subscription price was increasing, instead of having to go through this whole mess to find out things have changed. Certainly they should send messages to inform customers that changes have been made instead of having to dig around and find out on their own.

Hello,
Your account shows that you are calling a cellphone in Australia. Calls to cellphones in Australia are not covered by your Subscription. Details here;
With your Unlimited World Subscription you can:
Call LANDLINES AND CELLPHONES in: Canada, China, Guam, Hong Kong, Puerto Rico, Singapore, Thailand, United States.
Call LANDLINES ONLY in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta), Ireland, Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Over the last several weeks I have had TERRIBLE service. Dropping calls, can't make calls, etc. Been a verizon customer 10+ years. I've never had such shotty service. WHATS UP!?!?!

Over the last several weeks I have had TERRIBLE service. Dropping calls, can't make calls, etc. Been a verizon customer 10+ years. I've never had such shotty service. WHATS UP!?!?!

wutwut123 wrote:
We live in a rural area and are still not offered anything better, so we have used dial up internet for several years. Quality has always been just fine, getting connections of 28.8-40k or higher, which is perfectly normal for dial up. However lately we have seen a rapid decline in the quality and speed of connections. While still useable, it has been annoying. This last month however I can only rarely connect at a speed higher than 9.6kbps. Sometimes it is even lower at 7.2k or even 4.8k. I know verizon is only obligated to provide high enough speeds for phone calls, but these low speeds are simply unacceptable for dial up internet use. Many programs wont even connect at all at speeds lower than 14.4k. Atm my dial up account that i'm paying monthly for is basically not useable at all.
How can I actually get verizon to do something about this. I don't want to be given the runaround by someone over the phone telling me they don't have to give use any higher speed connections. This is a complaint about suddenly dropping use to such terrible service compared to what we used to have for several years. Shouldn't this be addressed so that I can actually use my dial up account without so many problems?
I feel like our line has somehow been limited to only connect at these low speeds. Is something like that possible? How can we get verizon to stop doing that and actually connect our calls at decent speeds? I just want a return to the good service we used to receive if they aren't going to bring dsl/fios out here.
Did you try calling oyur ISP to see if it's something on their end? I know when I was on dial up years ago I had to change to a different number once in my area as something was wrong with the one I had always used to dial into AOL, maybe that's it. Mary

Updated to iOS 8.0.1 and now my phone can't make calls and Touch ID is broken. I'm on verizon

I Just updated my iphone 6+ to the new 8.0.1 update and now I can't make calls and my Touch ID sensor doesn't work? my cell phone is my only source of communication, please fix this ASAP!!

Hello there, ChrisR83.
Apple has released 8.0.2 which resolves the issues reported with the update you are referring to. The following Knowledge Base article walks through the steps on how to get that current update:
Update your iPhone, iPad, or iPod touch iOS software
https://support.apple.com/kb/HT4623
If you'd like to see all the features of the 8.0.2 release, this article provides some great in-depth information:
iOS 8.0.2
http://support.apple.com/kb/DL1758
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPhone 6plus will no longer connect to my Dodge UConnect system. Phone calls get a beep "phone call completed" message. Music will play though. Just can't make calls. Tried turning off iCloud and repairing but nothing works. It did work a few days

My iPhone 6plus will no longer connect to my Dodge UConnect system. Phone calls get a beep "phone call completed" message. Music will play though. Just can't make calls. Tried turning off iCloud and repairing but nothing works. It did work a few days

Hi Jpcbew,
The article linked below provides a lot of great information and troubleshooting tips that can help you resolve the issue with your iPhone 6 Plus connecting to you car stereo system.
Get help using your iPhone, iPad, or iPod touch with your car stereo - Apple Support
So long,
-Jason

I have problem with concoction i can not make call or sms

I have problem with my i phone 5 i can not make call and sms do please help me

I think you don't understand the purpose of this forum. This is a user-to-user support forum. You're not talking to Apple. You're not talking to your cellular carrier.
One last time and then I'm done:
You need to call your cellular carrier and get this sorted out. No one here can help you.

Can i make calls(plus mesaages) to some one from ipad air cellular?

Because in my country there is no 3G so can i make calls and text through gsm to my friends from ipad air cellular?
if no it means ipaid cellular is only for 3g or 4g connections to access internet anywhere?

you can't make calls, but if its supported, you can use facetime. another alternative is skype, but you wont be able to make actual phone calls from your ipad

Paid subscription, delivered, new billing cycle, still can't make calls

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