Paid up and still in trial mode. Entered serial number and reports invalid

How can I resolve this issue. I have premiere CC on two computer that I want to sign out of one while using the other. There seems to be some issue doing this and now it is not accepting the serial number and stuck in trial mode.

Cloud programs do not use a serial number, they are activated when you log in to your Cloud account
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

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    Date: Mon, 5 Nov 2012 15:02:19 -0700
    From: [email protected]
    To: [email protected]
    Subject: Entering serial Number on Expired LR4 Trail Version
        Re: Entering serial Number on Expired LR4 Trail Version
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