Painfully slow internet speed on brand new iPod 4???

So today I finally decided to upgrade from my iPod Touch 2nd gen to a 4th gen. I now regret it. The internet connectivity is so slow, it is practically unusable. I know our wifi router is old, but just to check I tested my 2 against my 4. The 2 works perfectly fine over our wifi network--it will download apps, surf the net, and load YouTube and Pandora. The 4, however, does none of this. I tried resetting my network settings and the general settings. The software is up-to-date, according to iTunes. Really don't want to have to invest in a new router on top of the investment already made in the iPod, especially considering my old one seems to work just fine. I've heard that a lot of people have had this problem with the 4, but has anyone found a solution? I appreciate any input immensely!

Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
Restart the router and the broadband device, if they're separate. Any change?
Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
Are you connected to Ethernet as well as Wi-Fi? If so, disconnect the Ethernet cable or adapter and test.
If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
Are any other devices on the network, and if so, are they the same?
If you can connect to more than one network, are they all the same?
Are all network applications affected, or only some? If only some, which ones?
Is networking always the same, or is the problem intermittent?
Disconnect all other devices from the network. Any change?
Start up in safe mode and test. Any difference?
Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?

Similar Messages

Super-slow internet browsing on brand-new iMac

I posted this somewhere else and got told to post it here - so here goes:
I just bought my iMac on Valentine's Day. I'm brand new to the world of Mac, and very excited!
However - I'm a little upset because it is taking FOREVER for websites to load on Safari - sometimes up to a full minute for a page to load entirely. Sometimes, it simply times out! My internet access is through broadband service provided by my cable company; all computers in the house (including my PC laptop) are wirelessly connected. No problems with any of them BUT the iMac. Also, all other applications on the iMac run very fast indeed.
I really don't think that at $1,500, internet browsing should be this slow on an iMac right out of the box!!! Is there anything I can do? Is this a known problem with a known fix? Or should I just take it back and exchange it? (and migrate all my old files AGAIN!)
Thanks for any help/advice you can give.

Try the command under the Safari menu in Safari to +Reset Safari+. I would select all the reset options.
If that does not help, try downloading another browser as a test to see if this is a general problem or something specific to Safari.
You can try
http://caminobrowser.org/
http://www.mozilla.com/en-US/firefox/
http://www.opera.com/

Exceedingly slow download speeds on brand new mbp os lion

Hi,
There seems to be a lot of posted issues with slow download speeds on the MBP. I purchased mine 2 weeks ago (Oct 2011), a 13" core i7. My download speeds are a tiny fraction of what I get with a 10 year old Dell. Reading the posts on this issue, they all seem to be going in circles. I am technically very savvy although new to apple. I did at one point get an acceptable increase in download speeds after manually entering the gateway, subnet and DNS. However two days later download speeds have reduced from 17.8 MB/s to 37kb/s. The right now the Dell is screaming a 702MB download. The MBP slug is telling me it will take 5 hours.
Has anyone ever resolved his issue?

So as mentioned above I tried connecting to the router using a wire instead of wireless..
many sites work fine....but some do not
Example
works fine
Apple.com
gmail.com
does not work fine...the page does not load up and gets stuck in the very beginning....
www.CNN.com
http://www.sportsauthority.com/home/index.jsp
sportauthority has flash embedded on that page....CNN, I do not know...
could it have anything to do with Flash ?
Regards,

Painfully slow internet speed, even during off-pea...

I have BT Home Hub, I share a house with 3 other students and we are all on the internet 24/7. Been here for a year and it's never been a problem, apart from the monthly emails from BT telling us we are over using our "unlimited" download policy (fair usage and all that) and warnings that they are limiting us to 1Mbps during peak times.
Not that this matters because my speed is below 1 during peak times anyway. I would welcome 1Mbps.
Anyway, none of this really bothered me. But in the past week or so my connection speed has been running between 0.1 and 0.4Mbps all the time. Be it 4pm, or 2am. It's beyond slow. And I don't know what the cause is.

your connection as in your wifi link or your connection as in your routers sync or just the achievable download speed from a server, or your download speed under best effort from a speedtester?
it might sound pedantic but its can be quite important.

Slow connection speeds with brand new Linksys WRT54G.

Hello all, I just purchased a Linksys WRT54G v8.2 router to replace my old Netgear one that bit the dust. Unfortunately it is fresh out of the box and already experiencing an issue: I have a 5 megabit internet connection in my apartment, but my upload/download speeds aren't even breaking 1 megabit when using this router. My latency has also doubled. If I plug the ethernet connection directly into my PC, I receive the expected 5 megabit upload/download speeds, so something is up with the router I suppose. I installed the latest firmware from the linksys site and reset the router a couple times, but no luck.... Anyone have any insight into this issue? Thanks for your help.

The WRT54G should easily be able to handle a 5 Mbps connection. I assume that the problem is with a wired connection to the router. Is that correct?
If so, then this is likely a problem of poor connection between modem and router. This is usually caused either by a very old modem, or a setup problem in the router.
1) Please state the make and exact model number of your modem (not the WRT54G).
2) Please state your ISP.
3) Please do the following test: Using an ethernet cable, connect your computer directly to your modem (not the WRT54G). Verify that you have a working Internet connection. Then do the following:
Go to "Start" > All Programs > Accessories > Command Prompt.
A black DOS box will appear. Type in "ipconfig /all" (with no quotes), then hit the Enter key. Post all of your results, except that if your "IP address" does not start with 192, then post only the first 3 digits, along with the rest of the info. To copy the info to your post, highlight the info, then use the copy (Ctrl-c) keys and the paste (Ctrl-v) keys.

Brand new ipod touch 3 frustrating slow wifi

Dear all, I just opened my brand new iPod Touch 3 yesterday and it connected to my wifi network without any issue.
But then, the browsing has been a joke. Not a funny one. It is slow like you have no idea. I could load only 4 pages in the whole evening. The google front was one of them.
I was sitting right next to the router. It didn't help.
I cannot say I was loosing the connection. Only that loading any page was next to impossible.
My provider of internet is www.get.no in Norway.

Update: I previously advised the following quoted manual set up. I thought had solved problem but it returned. I now have found I think the real root of slow iTouch on Airport Wifi Network. Seems wireless telephone is interfering on 2.4 freq. Channel for 2.4 Freq was set on 1. I have now changed to channel 6. I have now being operating Two iTouch at same time for several hours with no freeze and acceptable speed. Anyone else having hang ups, slow operation, etc. would suggest trying channel change on 2.4 Freq., especially if you have wireless tel. in house.
Brad
Quote of Maculu manual set up
You open Airport Utility, click on manual setup, enter your WiFi password, click on wireless tab, click on radio mode drop down box, pick 802.11a/n-802.11b/g instead of automatic, Now click radio channel selection and pick manual, pick any random channel for each of the 2 frequencies.

I just received a brand new iPod touch as a gift. But when I try to play music on it the speaker is extremely slow. When I plug in headphones I hear nothing. Tried multiple headphones. Tried a restore.

I just received a brand new iPod touch as a gift. But when I try to play music on it the speaker is extremely slow. When I plug in headphones I hear nothing. Tried multiple headphones. Tried a restore. It never dropped or anything

Try here:
iPod touch: Hardware troubleshooting
You said you restored the iPod. Was the restore successful, that is, it went though all the steps without errors?
Try a restore to factory settings/new iPod if yuhave not doe so so far.
Are you using the headphones that came with the iPod? Are you inserting the plug fully
Have you tried another set of headphones in the iPod?
The speaker is not that loud.

My brand new iPod Touch 4th Generation, just isn't functioning correctly.

Recently, I bought a brand new iPod 4th gen. Since, it has gone haywire and refuses to function correctly. It is 16 gb and operating on iOS 6.0.1. On many apps, especially games, it can get really laggy at times, for no discernable reason. I have very few apps installed, and a great internet connection, so I can't understand why that would occur. Also, Safari is absolutely useless. When opened, under any circumstances, It goes to a default white screen:
Then it can do NOTHING else. Upon further inspection, this seems to happen to a couple default apps. Such as:
-Calendar
-Maps
-Mail
After about 20 seconds of blankness, it then force-closes to the home screen. In addition, Game Center has become a pain in the butt; it just won't leave me alone. Anytime I try to open a game with internet capabilities (ie.Vector,The Sandbox, etc.), it pops up wanting me to sign in, yet it wont work. When I try to sign in, it never works the first time. I have to home-screen, then click the app again to open it up to the same page, before it even shows the keyboard, not to mention, at this screen, the keyboard is horizontal (landscape) while the rest of the screen is vertical (portrait). From this point, signing in does nothing, it will bring up the buffering circle and spin for about 10 minutes, before promptly force closing. I can't get out of that screen either, when it comes up asking for my log in, the cancel button becomes absolutely worthless, it does nothing. I've disabled Game Center's notification and changed it's capabilities, but it STILL comes up when I try to eneter a game. The only way around it is to completely TURN OFF my Wi-Fi. Thus rendering a lot of in-game content worthless. Lastly, sometimes the Game Center opens Safari, but since it doesn't do anything, I have no idea what to do. Home-screening does not work, as less than a second later, Safari opens again, and again, and again. The only way to stop this annoying cycle, is to completely SHUT-OFF my iPod.The iPod is only a little over a week old, and it ****** me off that I already want to put it down the disposal.

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Slow internet speed - terrible service

For the last 5 weeks I have been plagued with very slow internet speed. I have spent at least 4 hours on the phone with verizon techs. They always say that they will call back and never do. This is absolutely the worst service imaginable.

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that your non-bogan public IP Address will show up. It might shown up as the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Either remove that line or show only the first two octets. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
For example this what I saw when I was using Verizon
news.giganews.com
    traceroute to 71.242.*.* (71.242.*.*), 30 hops max, 60 byte packets
    1 gw1-g-vlan201.dca.giganews.com (216.196.98.4) 13 ms 13 ms 13 ms
    2 ash-bb1-link.telia.net (213.248.70.241) 39 ms 7 ms 7 ms
    3 TenGigE0-2-0-0.GW1.IAD8.ALTER.NET (63.125.125.41) 4 ms 4 ms GigabitEthernet2-0-0.GW8.IAD8.ALTER.NET (63.65.76.189) 4 ms
    4 so-7-1-0-0.PHIL-CORE-RTR1.verizon-gni.net (130.81.20.137) 6 ms 6 ms 6 ms
    5 P3-0-0.PHIL-DSL-RTR11.verizon-gni.net (130.81.13.170) 6 ms 6 ms 6 ms
    6 static-71-242-*-*.phlapa.east.verizon.net (71.242.*.*) 32 ms 32 ms 33 ms
Step two: Can you provide the Transceiver Statistics from your modem?
#3 If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to it: What is the brand and model of the RJ-45 WAN port router?
#4 If you have a RJ-45 WAN port router connected to the modem, even if you know how to get the Transceiver Statistics from the modem: What is the brand and model of the RJ-45 WAN port router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

Hey all,
I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
The ipod runs IOS8 and the mac mini runs Yosemite latest version.
I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
The weird thing is that Photos are fully synchronized with no issue at all.
I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
The automatic sync process always fails any time I try to run it, except for the photos, books etc.
I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointed

Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
And the remaining space bar shows the ipod's empty.
the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
All songs play normally through Itunes on the Mac Mini.
But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

When I connect to USB port error message appears on computer screen and i tunes software shuts down. This is a brand new ipod shuffle.

When I connect my brand new ipod shuffle to the USB port I get an error message on the computer screen and the i-tunes software shuts down.

URGENT help please!!! I have looked everywhere on the internet and theres no information on anything

Brand New IPod Mini - Can't mount iPod from IPod Updater

Just bought a brand new IPOD mini. When I try to use the IPod Updater, I get an error message "Can't mount iPod".
Windows XP Services shows IPOD services is started.
The IPOD appears in My computer as "Removalable Disk".
Also, my IPOD does not appear in iTunes.
Cheers,
Dilip Patel
Ottawa, CANADA

This is a very reasonable strategy. It has been previously used for USB problems with battery charging.
See this link: The iPod Battery Unplugged..
A synopsis of it is as follows:
"For best results, try not to use computer ports to charge your iPod. USB is especially sensitive to how many devices are on it and what the resulting bus voltage is. It may even display the charging icon but not be adding much to the battery. USB versions prior to 2.0 will not charge your iPod (and probably be too slow for its other functions). Even USB 2.0 is limited to 700 milliamps and an iPod "likes" to see one full amp for charging, plus some to spin the HD while mounted. Some (early) iPod models will not charge from USB, period. Some PCs use 4-pin Firewire cables (all Macs are 6-pin) which carry no charging voltage, so they won't work at all for recharging and can allow your iPod to run down and cause serious problems while updating firmware, restoring, or loading songs. Both USB and Firewire require the iPod to be mounted by your computer as an external drive, which means the iPod's HD is spinning, using some of the juice that the battery might like to have. And if the computer sleeps or is turned off, the battery won't charge and in some cases will actually drain through the port circuits. Bottom line: if your ports are not doing a good job of charging your battery, use the wall adapter to charge for several cycles before questioning the battery's credentials. If you have a new iPod which only comes with USB, don't panic; it can work fine. But if you do experience problems, either take everything else off the USB bus (except mouse & keyboard) and/or get an AC adapter."

Slow internet speed -upgraded it to highest speed

I have had FiOS internet for about four years and never questioned the speed 10/2, but I had it plugged into the router. On 3/4, I upgraded to TV FiOS/internet and phone bundle. I do not have my computer where the router is located now (downstairs) and I had asked them to move it upstairs, but left before they had done it. When I checked the speed (I guess the wireless speed since it is not plugged in to the router), it was 15.66/10 mbps. I ordered the 35/35 mbps speed bundle. I called Verizon and asked them about it and she checked the speed and said that it was "pretty good" considering it is wireless. What? I am not getting what I am paying for. Do I need a DSL filter on all the phone lines? Do I need a new router (I still have the old one)? I have read on the community here that everyone has called several times to get an answer to the slow internet speed problem. Does anyone have the 35/35 mbps speed plan and have it work at this speed? I might as well go down to the 15 or 25 plan if that speed is all I am every going to get......But maybe if I go down to 25 plan, I'll get 10 or 15...... I will continue to try and work with Verizon to get this solved. .Thanks for any help.

Sorry to hear we are losing your business. If there is anything that we can do please let us know
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Slow internet speed, being used by unknown websites

Hello all,
For about a month i have been experiencing slower internet speeds than usual. Contacted the isp and went through all the processes and there was not a problem at their end. I was advised to go to network utility and check how many processes there were, found out that there was too many to count.
It seems i have internet processes coming from my macbook ip address from uknown sources such as ookla.com etc. Now i have downloaded spyware programs for mac which have failed to find any viruses or spyware at all.
Now i know the problem is coming from my macbook as the unwanted guests our appearing under the macbook ip address, my router is receiving the right speed so it can't be the isp?
Right now i am just wondering what to do to stop these processes using up my internet connection and potentially turning my router into a server.
Any help would be grateful.
Mark Lees

Yeah i have little snitch but it appears to not spot these websites, i can send you a screenie of the netstat screen
Then that would imply the only connections going out from your mac are from legitimate applications.
lots of things will engage outbound connections.
safari
firefox
itunes
spotify
and sites that you visit that have embedded video often host the video on other servers. So you would be suprised at how many socket connections you have at anyone time.
If you have little snitch look at the monitor window and it will show all the recent connections.
You could reset little snitch to default rules and then you will be prompted to allow or deny each new connection.

Charging for software on a BRAND NEW iPod Touch?

Glad to hear people are now getting the 2.2 download to work. Has anyone gotten anywhere asking Apple for justification for a $10 software upgrade on a brand new iTouch purchased within 30 days and given as a Christmas gift? (I gave 2!) This is even crazier than "Microsoft think".
There was another post comparing this to an upgrade from Windows XP to Vista - NOT SO. You would know a PC's OS in advance and you could weigh the cost of the PC PLUS an OS upgrade against whatever features you might miss by not having the latest OS. If you bought a PC back during the pre-Vista release you either received a coupon for an OS upgrade when Vista came out or you knew that the PC came with XP and you were OK with it. There was no disclosure of any kind when I was researching or purchasing the Touch.
So, I ask again, does anyone have any words from Apple justifying this charge for their brand new iPod Touch? We're not talking about units purchased months ago, just BRAND NEW devices that are effectively 4 days old for the gift recipients.

Your iPods may be 'new' as opposed to 'used', but they were clearly not the latest models.
Any iPod that do not have the 2.2 software installed have to pay for it. This is because that the time they were manufactured by Apple and released the 2.2 software was not available. Apple sold those devices to the retailer before the 2.2 software was released and therefore you bought an 'old' model that is NOT entitled to the 2.2 software. It is not about when the device was sold it is about when it was manufactured. Apple do not know when the devices you have were sold to you anyway.
Apple does know the serial numbers of your devices and it does check to see if they are entitled to the update and clearly they are not as they were manufactured before the new software was released.
These are user support forums and are not manned by Apple. If you want Apple support then use the 90 day telephone support that came with your Apple product or the 12 month warranty which can be used in any Apple retail store.
You have not been 'flamed' in these forums we are just giving you the truth.
Just because you have a strange view or reality does not mean it is correct.

Painfully slow internet speed on brand new iPod 4???

Similar Messages

Maybe you are looking for