Painfully slow MBP after Yosemite Install. Etrecheck included. Help!
Problem description:
Installed iOS X / Yosemite and entire computer running incredibly slow. (hour+ to boot up, 20 mins to open any Application or Force Quit, Finder - Not Responding etc), Started in Safe Mode, Ran Disk Permissions/Repair. Reinstalled Yosemite. No luck
EtreCheck version: 2.0.6 (91)
Report generated October 21, 2014 at 10:47:28 AM CDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:20:2
Disk Information: ℹ️
Hitachi HTS725050A9A362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (93.78 GB free)
Encrypted AES-XTS UnlockedPaused
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) Support
[not loaded] com.bodymedia.codelessAB185.kext (1) Support
[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.7 - SDK 10.4) Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.AdobeCreativeCloud.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist Support
[not loaded] com.fitbit.galileod.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[invalid?] com.torch.update.agent.plist Support
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.google.keystone.agent.plist Support
[invalid?] com.mlbam.nexdef.core.NexdefLoader.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
BodyMedia SYNC Application (/Applications/BodyMedia SYNC.app)
Boingo Wi-Finder ApplicationHidden (/Applications/Boingo Wi-Finder.app)
Iomega Encryption Application (/Applications/Iomega Encryption.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.12 Support
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
3rd Party Preference Panes: ℹ️
BodyMedia SYNC Support
Flash Player Support
MusicManager Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
EMPTY DRIVE [Local]
Total size: 499.76 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 499.76 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
98% corestoraged
6% WindowServer
4% kextd
3% syslogd
1% ps
Top Processes by Memory: ℹ️
142 MB com.apple.WebKit.WebContent
137 MB softwareupdated
120 MB Safari
77 MB ocspd
73 MB WindowServer
Virtual Memory Information: ℹ️
66 MB Free RAM
1.69 GB Active RAM
1.64 GB Inactive RAM
669 MB Wired RAM
1.46 GB Page-ins
31 MB Page-outs
Thanks for any guidance!
Hi epwebb,
The good news is that you have a good MBP. It seems to be hugged by that google crapware that you have on your Mac. They spy on you, use the bandwidth that you pay for and hugging your Mac obviously at your cost.
Your Mac should be motoring. Look here and here to get the Mac to perform as it should
Have fun
Leo
Similar Messages
-
Slow MBP after Yosemite install and other concerns
Hi
There are a few discussions on this topic, they did not help due to the fact that I have no clue what to do or if I even have a problem.
The problem:
My MBP is slower after I installed Yosemite, sometimes the wheel of death pops up and freezes what I am busy with in Safari. Apps take longer to open than usual.
I have added EtreCheck results from this morning.
Please give advice on:
How to improve the speed.
Whether there is there something in the results that I should be concerned about.
Hardware that should be updated.
Should I get an app to delete or prevent unnecessary files (from apps?) from being saved without my knowledge.
Thanks
EtreCheck version: 2.1.6 (109)
Report generated 26 January 2015 at 9:16:11 AM SAST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro Intel Core i7, 15" (Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 153
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:51:27
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (394.47 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.287 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 104.41 GB
Destinations:
2TB Seagate [Local]
Total size: 2.00 TB
Total number of backups: 8
Oldest backup: 2014-10-16 21:41:16 +0000
Last backup: 2014-11-07 10:29:39 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% launchd
0% fontd
0% AppleSpell
0% ps
Top Processes by Memory: ℹ️
219 MB com.apple.WebKit.WebContent
176 MB Numbers
163 MB Finder
146 MB mds_stores
82 MB WindowServer
Virtual Memory Information: ℹ️
204 MB Free RAM
1.80 GB Active RAM
1.62 GB Inactive RAM
671 MB Wired RAM
1.99 GB Page-ins
532 KB Page-outs
Diagnostics Information: ℹ️
Jan 26, 2015, 08:25:19 AM Self test - passedHi epwebb,
The good news is that you have a good MBP. It seems to be hugged by that google crapware that you have on your Mac. They spy on you, use the bandwidth that you pay for and hugging your Mac obviously at your cost.
Your Mac should be motoring. Look here and here to get the Mac to perform as it should
Have fun
Leo -
MacBook Pro (2011) slowed down after Yosemite installed
I ran Etrecheck and got the following. Is this a memory problem or a software problem? Thanks!
Problem description:
Computer has slowed down immensely since installing Yosemite.
EtreCheck version: 2.1.8 (121)
Report generated February 22, 2015 at 12:14:43 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 173
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 86 days 1:38:58
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (302.21 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) [Click for support]
[not loaded] com.microsoft.driver.MicrosoftMouse (6.2.1) [Click for support]
[loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Click for support]
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (6.2.1) [Click for support]
[not loaded] com.microsoft.driver.MicrosoftMouseUSB (6.2.1) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.gamed.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[running] jp.co.Toshiba.autorun.plist [Click for support]
9 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nesessionmanager.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.wyse.MacCompanion.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.wyse.PocketCloud.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.leapfrog.connect.monitor.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
MicrosoftMouseHelper Application (/Library/PreferencePanes/Microsoft Mouse.prefPane/Contents/Resources/MicrosoftMouseHelper.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
GMail Counter
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Microsoft Mouse [Click for support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 196.67 GB
Destinations:
TOSHIBA EXT [Local]
Total size: 999.86 GB
Total number of backups: 12
Oldest backup: 2014-09-10 22:13:49 +0000
Last backup: 2015-02-16 22:27:12 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 196.67 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
2% mds_stores
0% AppleSpell
0% MicrosoftMouseHelper
0% DashboardClient
Top Processes by Memory: ℹ️
107 MB discoveryd
73 MB Safari
56 MB Google Chrome
52 MB com.apple.WebKit.WebContent
39 MB mds
Virtual Memory Information: ℹ️
36 MB Free RAM
706 MB Active RAM
688 MB Inactive RAM
1.29 GB Wired RAM
300.27 GB Page-ins
9.64 GB Page-outsYou need more ram. But has it really been 3 months since you rebooted this computer? Restart it once in awhile and some of that slowness might go away.
-
MacBook Pro painfully slow, lagging after Mavericks install
I know I'm not the only one with this problem, but I'm not often able to follow the advice given to others -- it's too technical for me and uses abbreviations I'm not familiar with. I would so appreciate any suggestions anyone might have -- expressed so people with not much expertise can follow them. Here's the report on my machine. Thanks!!
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
System Software:
OS X 10.9.1 (13B42) - Uptime: 1 day 17:34:7
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 249.2 GB (58.69 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.bradfordnetworks.agent.plist
[loaded] com.flipvideo.FlipShareServer.launchd.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[invalid] com.oracle.java.Helper-Tool.plist
[not loaded] com.zeobit.MacKeeper.AntiVirus
Launch Agents:
[loaded] com.flipvideo.FlipShare.AutoRun.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.lexmark.hbnlistener.plist
[loaded] com.lexmark.hostregister.plist
[invalid] com.oracle.java.Java-Updater.plist
[failed] com.wacom.pentablet.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[failed] com.apple.SafariBookmarksSyncer.plist
[loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
Jing
Google Drive
Dropbox
AdobeResourceSynchronizer
RealPlayer Downloader Agent
3rd Party Preference Panes:
3ivx MPEG-4
Flash Player
Flip4Mac WMV
Perian
Internet Plug-ins::
o1dbrowserplugin: Version: 4.9.1.16010
nplastpass: Version: 2.0.15
WacomNetscape: Version: 1.1.0-4
Google Earth Web Plug-in: Version: 6.0
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8
WacomSafari: Version: 1.1.0-4
RealPlayer Plugin: Version: (null)
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
AdobePDFViewer: Version: 11.0.04 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.2.2 - SDK 10.6
User Internet Plug-ins::
fbplugin_1_0_1: Version: (null)
Move_Media_Player: Version: npmnqmp 071101000050
Unity Player: Version: UnityPlayer version 1.5.1
fbplugin_1_0_3: Version: (null)
Picasa: Version: 1.0
Unity Web Player: Version: UnityPlayer version 2.0.2f2
WebEx64: Version: 1.0
Bad Fonts:
None
Old applications:
Cisco WebEx Event Center: Version: 11.24.32.0 - SDK 10.5
/Users/christineproctor/Library/Application Support/WebEx Folder/1226/Event Center.app
Install Spotify: Version: 1.0 - SDK 10.5
/Users/christineproctor/Downloads/Install Spotify.app
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft Alerts Daemon: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.3 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Picasa: Version: 3.9.16 - SDK 10.4
/Applications/Picasa.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Snagit: Version: 1.0.4 - SDK 10.5
/Applications/Snagit.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.2.2 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
asannotation2: Version: 8.25.31.0 - SDK 10.5
/Users/christineproctor/Library/Application Support/WebEx Folder/1226/asannotation2.app
convertpdf: Version: 1.2 - SDK 10.5
/Users/christineproctor/Library/Application Support/WebEx Folder/1226/convertpdf.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 177.43 GB
Destinations:
FreeAgent Drive [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 118
Oldest backup: 2010-04-03 16:05:08 +0000
Last backup: 2013-12-16 14:39:24 +0000
Size of backup disk: Too small
Backup size 465.64 GB < (Disk used 177.43 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% Mail
4% WindowServer
1% Dropbox
1% mds
1% EtreCheck
Top Processes by Memory:
180 MB Safari
119 MB softwareupdated
111 MB com.apple.security.pboxd
111 MB Mail
90 MB Evernote
Virtual Memory Statistics:
43 MB Free RAM
1.27 GB Active RAM
1.25 GB Inactive RAM
533 MB Wired RAM
3.34 GB Page-ins
210 MB Page-outsMacKeeper is not capable of doing anything that can't be accomplished more safely and easily using the Mac's built-in tools.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it updated with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
Macbook Air - slow safari after Yosemite install
Hi,
Why is my safari loading so slowly at the beginning and then when i open a new window to call up a website? anyone else have this problem and wondering what can be done? Thank you everyone.Go step by step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
Restart the computer.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204
2. Delete Caches.db
Close all windows and quit all applications.
Hold "option" key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Caches > com.apple.Safari > Caches.db
Right click the Caches.db file and select "Move To Trash.
Close windows and relaunch Safari.
3. Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
4. Delete Cookies
Safari > Preferences > Privacy > Cookies and other website data:
Click “Remove All Website Data”.
5. Safari > Preferences > Extensions
Turn off Extensions if any and launch Safari again to test.
Turn on those one by one and test. -
Very Slow Browing after Re-Install. Please Help!
I just re-installed os x because I wanted to clear up some space on the HD. After I re-installed downloads and browsing slowed down. Some downloads only go up to 6 kb/s and web pages take a long time to load. What can I do to fix this problem?
I had the same problem once. It was cured after I deleted the airport profile in the network system preference. I don't have the macbook right now and I don't have airport on this desktop so I can't see what everything is called. I do know I opened network preferences, then to airport, and delete something there, restarted and then reconfigured for auto connect to my wirless network. It worked. sorry I can't give the correct technical terms...
-
Very long shutdown time after Yosemite install
After installing Yosemite my Macbookpro has shutdown times of over more than 5 minutes. This is what i got from Etrecheck.
Problem description:
very long shutdown time after yosemite install
EtreCheck version: 2.1.8 (121)
Report generated 19 Feb 2015 01:19:39 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 868
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 7:40:33
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (90.86 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
LaCie LaCie Device 500,11 GB
EFI (disk2s1) <not mounted> : 210 MB
MINI DAVID HDD (disk2s2) /Volumes/MINI DAVID HDD : 499.76 GB (62.48 GB free)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Karabiner.app
[not loaded] org.pqrs.driver.Karabiner (10.2.0 - SDK 10.9) [Click for support]
/Library/Parallels/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (7.0 15106.786747) [Click for support]
[not loaded] com.parallels.kext.prl_hypervisor (7.0 15106.786747) [Click for support]
[not loaded] com.parallels.kext.prl_netbridge (7.0 15106.786747) [Click for support]
[not loaded] com.parallels.kext.prl_usb_connect (7.0 15106.786747) [Click for support]
[not loaded] com.parallels.kext.prl_vnic (7.0 15106.786747) [Click for support]
/System/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (4.7.1) [Click for support]
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
[not loaded] com.SafeNet.driver.Sentinel (7.3.0) [Click for support]
[not loaded] com.avid.driver.Avid_SCSI (1.2.0) [Click for support]
[not loaded] com.avid.driver.Avid_SCSI_RBC (1.2.0) [Click for support]
[loaded] com.cisco.kext.acsock (1.1.0 - SDK 10.2) [Click for support]
[not loaded] com.digidesign.fwfamily.driver (8.0.4f1) [Click for support]
[not loaded] com.digidesign.mbox2.boot.driver (8.0.4f1) [Click for support]
[not loaded] com.digidesign.mbox2.driver (8.0.4f1) [Click for support]
[not loaded] com.freecom.driver.BoulderScsi (1.0.0d1) [Click for support]
[not loaded] com.metakine.handsoff.driver (2.0.8 - SDK 10.6) [Click for support]
[not loaded] com.nvidia.CUDA (1.1.0) [Click for support]
[not loaded] com.paceap.kext.PACESupport (5.7.2b8) [Click for support]
[not loaded] com.paceap.kext.PACESupport2 (5.7.2b8) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2b8) [Click for support]
[loaded] com.rogueamoeba.HermesAudio (3.0.1) [Click for support]
[not loaded] com.sony.filesystems.pdudf (4.03.0d006 - SDK 10.6) [Click for support]
[not loaded] com.sony.filesystems.pdudfr (4.03.0d006 - SDK 10.6) [Click for support]
[not loaded] com.sony.scsi.PDW-U1 (4.03.0d006 - SDK 10.6) [Click for support]
[not loaded] com.wacom.kext.pentablet (5.3.5 - SDK 10.9) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2b8) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2b8) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2b8) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2b8) [Click for support]
Startup Items: ℹ️
ciscod: Path: /System/Library/StartupItems/ciscod
CUDA: Path: /System/Library/StartupItems/CUDA
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
PACESupport: Path: /Library/StartupItems/PACESupport
ProTecVb: Path: /Library/StartupItems/ProTecVb
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[unknown] c om.apple.coreservices.appleevents.plist [Click for support]
[unknown] c om.apple.diskarbitrationd.plist [Click for support]
[unknown] c om.apple.mDNSResponder.plist [Click for support]
[unknown] co m.apple.securityd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[running] com.epson.epw.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.metakine.handsoff.agent.plist [Click for support]
[loaded] com.nvidia.CUDASoftwareUpdate.plist [Click for support]
[failed] com.parallels.desktop.launch.plist [Click for support]
[loaded] com.parallels.DesktopControlAgent.plist [Click for support]
[running] com.parallels.vm.prl_pcproxy.plist [Click for support]
[running] com.wacom.pentablet.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[failed] com.autodesk.backburner_manager.plist [Click for support]
[running] com.autodesk.backburner_server.plist [Click for support]
[failed] com.autodesk.backburner_start.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[running] com.digidesign.fwfamily.helper.plist [Click for support]
[running] com.edb.launchd.postgresql-8.4.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.metakine.handsoff.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.parallels.desktop.launchdaemon.plist [Click for support]
[loaded] com.rogueamoeba.hermes.plist [Click for support]
[loaded] com.rogueamoeba.instanton-agent.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
User Login Items: ℹ️
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 7.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
CUDA Preferences [Click for support]
DigidesignMbox2 [Click for support]
Digidesign Mbox 2 Pro [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
MacFUSE [Click for support]
Perian [Click for support]
PenTablet [Click for support]
XDCAM Drive Monitor [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 408.02 GB
Destinations:
Time Capsule [Local]
Total size: 799.52 GB
Total number of backups: 18
Oldest backup: 2014-11-12 02:44:18 +0000
Last backup: 2015-02-17 14:14:45 +0000
Size of backup disk: Too small
Backup size 799.52 GB < (Disk used 408.02 GB X 3)
Top Processes by CPU: ℹ️
20% mds
5% WindowServer
2% Google Chrome
1% launchd
1% prl_disp_service
Top Processes by Memory: ℹ️
515 MB Final Cut Pro
378 MB softwareupdated
309 MB Google Chrome
215 MB Google Chrome Helper
206 MB mds_stores
Virtual Memory Information: ℹ️
220 MB Free RAM
3.56 GB Active RAM
3.34 GB Inactive RAM
1.45 GB Wired RAM
7.56 GB Page-ins
4 MB Page-outs
Diagnostics Information: ℹ️
Feb 18, 2015, 04:35:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-163518_[redacted].crash
Feb 18, 2015, 04:29:01 PM /Library/Logs/DiagnosticReports/backburnerManager_2015-02-18-162901_[redacted]. crash
Feb 18, 2015, 04:11:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-161130_[redacted].crash
Feb 18, 2015, 04:04:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-160444_[redacted].crash
Feb 18, 2015, 01:49:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-02-18-134937_[redacted].crash
Feb 17, 2015, 05:36:32 PM Self test - passedPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Shut down from safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
My computer is running slow after Yosemite install -but in the Mail program, when I open an email and then open the attachment -all is good -when I close the attachment the Mail program goes away, and I have to reopen it in my Dock -every time.
I tried this, but no luck. I went to Previous System>Users. There is nothing inside the "Users" folder, so I hit a dead end.
I can find my new e-mails -- those that came in since I re-installed the system -- in my NEW system (which I did to see if I was correctly understanding the advice), by going to Users>Home>Library>Mail>POP account name>Inbox.
Let me add a new question: I am running PhotoShop C3. It opens OK, and I can use it, but when it opens I get this message: "One or more files for Adobe Application Support folder are missing. Please re-run the PhotoShop installer."
I don't like re-installing working programs if I can avoid it, because it always seems to lead to other issues. Any idea what files are missing, and where it/they might be in the Previous System folder?
thanks
Mike -
My display is non hdcp compliant after Yosemite install
My display is non hdcp compliant after Yosemite install, fix this?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Hi my MAC has slowed considerably after yosemite, is this normal? It is very slow
I saw that it is advisable to use etrecheck and post it here I hope this helps any kind expert out there give me some clue to speed it up
Problem description:
Since install yosemite the mac has slowed down so I wish I could roll back
EtreCheck version: 2.0.11 (98)
Report generated 28 November 2014 10:16:09 am AEDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4 days 12:28:31
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (259.36 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/MyExpatNet.app
[not loaded] net.tunnelblick.tap (1.0) Support
[not loaded] net.tunnelblick.tun (1.0) Support
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[not loaded] com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) Support
[not loaded] com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
[loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
[loaded] com.silex.driver.sxuptp (1.5.1) Support
[not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) Support
[not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) Support
Problem System Launch Daemons: ℹ️
[running] BkBackupScheduler.plist Support
[running] com.seagate.TBDecorator.plist Support
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sierrawireless.SwitchTool.plist Support
[running] syncmateStarter.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.iobit.AMCDaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.purenetworks.AgentDaemon.plist Support
[running] rapiback.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[running] com.iobit.MacBoosterMini.plist Support
[failed] com.iskysoft.TunesOverWatchDemo.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
User Login Items: ℹ️
Box Sync Application (/Applications/Box Sync.app)
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Yahoo! Messenger Application (/Applications/Yahoo! Messenger.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
MailTab for Gmail Application (/Applications/MailTab for Gmail.app)
Mail Application (/Applications/Mail.app)
Google Chrome Canary ApplicationHidden (/Applications/Google Chrome Canary.app)
Google Chrome UNKNOWNHidden (missing value)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 1.2.0.2 - SDK 10.7 Support
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
net.juniper.DSSafariExtensions: Version: (null) Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.3.0 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
MacFUSE (Tuxera) Support
Perian Support
Seagate Dashboard for Mac OSX Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 239.51 GB
Destinations:
SEAGATE BAC [Local]
Total size: 999.86 GB
Total number of backups: 19
Oldest backup: 2014-11-06 04:17:26 +0000
Last backup: 2014-11-25 02:42:12 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 239.51 GB X 3)
Top Processes by CPU: ℹ️
7% mtmd
6% WindowServer
2% Box Sync Monitor
2% Box Sync
1% mds_stores
Top Processes by Memory: ℹ️
219 MB MenuTab for Facebook
168 MB MailTab for Gmail
107 MB Finder
92 MB com.apple.WebKit.WebContent
69 MB Calendar
Virtual Memory Information: ℹ️
67 MB Free RAM
1.26 GB Active RAM
1.21 GB Inactive RAM
1.12 GB Wired RAM
35.38 GB Page-ins
906 MB Page-outsPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution. The results of posting etrecheck output on this site without a full description of the problem are very poor.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What other changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Keeps crashing after Yosemite install - Need thoughts on what to do...
My 2013 Macbook Air keeps crashing after Yosemite install, time between crashes are more random than consistent and it can be anytginh from one hour to 6 hours between crashes. Enclosed the report below with the hope that someone has some tips on what to do here.... I've formatted the computer, reinstalled the OS and checked the drive for errors and I've found nothing so far.
Would be very grateful for any thoughts/tips on what to do here...
Anonymous UUID: BEEFE0EB-6E39-4774-2F21-C8DB361123F7
Tue Oct 21 23:43:49 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff8007d7a590): "a freed zone element has been modified in zone kalloc.1024: expected 0xdb989f771eb1bbd8 but found 0x60002, bits changed 0xdb989f771eb7bbda, at offset 0 of 1024 in element 0xffffff8018915c00, cookies 0x3f0011f6db804ed8 0x5352198c01c0537"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 0), Frame : Return Address
0xffffff81102c32d0 : 0xffffff8007d3a811
0xffffff81102c3350 : 0xffffff8007d7a590
0xffffff81102c33c0 : 0xffffff8007d79c17
0xffffff81102c3400 : 0xffffff8007d78de7
0xffffff81102c3530 : 0xffffff800813160e
0xffffff81102c36d0 : 0xffffff800812aab9
0xffffff81102c3760 : 0xffffff8008140ccf
0xffffff81102c3930 : 0xffffff8007f3f2f8
0xffffff81102c3a10 : 0xffffff8007f3ea95
0xffffff81102c3b40 : 0xffffff8007f52005
0xffffff81102c3b90 : 0xffffff8007f62505
0xffffff81102c3d90 : 0xffffff8007f56d87
0xffffff81102c3f50 : 0xffffff800824dcb2
0xffffff81102c3fb0 : 0xffffff8007e3ac46
BSD process name corresponding to current thread: PhotoStreamAgent
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000007a00000
Kernel text base: 0xffffff8007c00000
__HIB text base: 0xffffff8007b00000
System model name: MacBookAir6,1 (Mac-35C1E88140C3E6CF)
System uptime in nanoseconds: 16215962667183
last loaded kext at 9812882932706: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f8a0e1000, size 389120)
last unloaded kext at 1736098368348: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f895e6000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleUSBEthernet 2.4.7
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleCameraInterface 5.23.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.filesystems.autofs 3.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleTopCaseHIDEventDriver 46.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSurface 97
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.AppleHSSPIHIDDriver 26.2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.driver.AppleHSSPISupport 26.2
com.apple.driver.AppleIntelLpssSpiController 2.0.45
com.apple.driver.AppleIntelLpssDmac 2.0.45
com.apple.driver.AppleIntelLpssGspi 2.0.45
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookAir6,1, BootROM MBA61.0099.B16, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.12f143
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: My Passport 0824
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Messages stuck in updating after Yosemite install
Messages stuck in updating after Yosemite install. Tried re-install of Yosemite and quit messages, still unable to access.
Hi,
Go to the ~/Library/Attachments folder. (well it should be a folder).
If it is not a Folder then rename it and create a New folder with the same name.
restart Messages.
Or if you have a Time Machine backup replace the Non folder item with an Original from just before the update.
9:22 pm Saturday; January 17, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
My MacBook Pro's internal SuperDrive has stopped recognizing CDs/DVDs after Yosemite install
After upgrading to Yosemite, my MacBook Pro's (early 2011) internal SuperDrive has stopped recognizing CDs/DVDs after Yosemite install. It takes them in and will eject them with the keyboard button, but they will not mount. Disk Utility shows the SuperDrive and shows the inserted media, but will not mount the disk. That button is grayed out. Please help! I still have training libraries and music I access on such media. Thx!
UPDATE: I discovered some forum posts about a similar issue with Mavericks that recommended re-installing the system to fix the problem. I realized that I rarely restart my computer unless there's an update that requires it, and decided before undertaking a full re-install of Yosemite to simply restart my computer again. THIS WORKED! The SuperDrive is now mounting CDs and DVDs. Not sure what the issue was, but if anyone else has this issue I hope this will save you hours of frustration.
-
unable to bootup after Yosemite install. have to keep shutting down from rear button. it does come on after a few times but then hangs at user login again. If you get in it is great. Seems faster than Mavericks but there is some sort of issue, bootup /login.
Knock on wood, this seems to have been my problem as well. I stumbled on this thread after dealing with this ridiculously-long boot times for the past several weeks.
I just reinstalled McAfee Antivirus and my Macbook Air booted up in less than 1 minute. No more hanging on the boot-up progress bar. No more hanging after I click on my user's avatar on the log-in screen. Bootup would often take 5+ minutes and sometimes never complete.
This has been SUPREMELY frustrating.
THANK YOU SO MUCH FOR POSTING YOUR RESPONSE!!! -
Monitors flickering badly after Yosemite Install
Monitor flickering badly after Yosemite installed
I will be awaiting upDated drivers in a release soon.
I notice is very badly when I connect my iphone to ITunes screen
goes crazy flicker. . . . Anyone else having this issue ?Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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