Paint chipping, lots of it. Is it covered?

Quite a bit of the matte coating on my black MacBook has been chipped off from, what I think is, regular use. I just pick up my MacBook, set it down on my desk, maybe use it on the carpet, but that's about it. I don't know why my MacBook has had so much of it chipped off.
I was just wondering if this amount of paint chipping was covered under Apple warranty, and if I could get a new MacBook if it is covered.
Here are some pics:
http://farm2.static.flickr.com/1379/567739715bf9c47e059b.jpg
http://farm2.static.flickr.com/1216/567739459373e3a7364b.jpg
http://farm2.static.flickr.com/1126/567739327fd5dd48fa6b.jpg
http://farm2.static.flickr.com/1004/5677393090bf4da319eb.jpg

I would definately call and bring it to a genius bar. That should not happen. Good luck!
PS - I am 90% sure they will not replace your macbook. It is very rare they replace them with brand new ones. You never know though!

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IPhone5 paint chipping

I bought my iphone5 last week from The Carphone Warehouse and noticed the paint had chipped on the box fresh phone. I showed the sales clerk who brought another one out that was also scratched, and then opened a third factory sealed box which was, yet again, chipped. As it was the last one in stock I had to take it. This morning my phone slipped out of my hand and after a 20 cm fall, landed on my desk and a big chunk of paint chipped off of the outer steel rim. My phone looks like it's been through the wars after owning it for less than a week! I took it to the Covent Garden Apple Store to show them and expecting another exchange, only to be told that they will not help as the paint chipping is not an official known issue. This is the worst customer service i've had with Apple, who have previously been superb whenever i've dealt with them. It's obviously a flaw and everyone will soon be having this problem, standards are definitely slipping. Not at all happy!

Andy,
I have had a similarly frustrating situation. Bought my shiny new and durable (so I thought) iPhone 5 from Orange three weeks ago. Didn't even take it out without buying a screen protector and case. Within 10 days I was alarmed to see the paint chipping off.
I went back to Orange, they sent me to Apple - who said I should go back to them. Apples or oranges I said, I just want a resolution (Apple worker didn't see the funny side) said the only thing to do was make an appointment with the genius bar. Clearly a complaint to be made with the advertising standards authority, because a '"genius" has just told me that Apple would not replace it, for the same reasons you were told. Nice, when I asked to finish work early and made an 18 mile round trip journey to Apple in the Trafford Centre. Clearly fobbed off by the first Apple worker who knew her co-worker would have said the same thing. I am very, very disappointed with Apple, despite really good customer service with other Apple products in the past.
I don't buy the anodising process to attach the paint excuse either. I used to mountain bike when I was a lot younger and some were sold with black rims using a similar process. They lasted a lot longer and that was with constants brake pad friction.
Does anyone at Apple customer care even read these? And if so, do you guys care about the bad taste you're leaving in your customers mouths as a result of this issue?

IPhone 6 Plus Paint Chip

The top of my phone has a lot of paint chipped from it. Apple said they won't replace it, so is there any alternative to repainting it?

The paint is chipping off by my headphone jack and I've been extremely careful with my phone. The thing that bothers me is the paint is obviously defective and it's going to lower my trade in value. It's unfortunate that apple won't remedy an issue they've obviously created by not using materials that will stand up to day to day use of headphones.

Iphone 6 paint chip beside headphone jack

After plugging in my headphones into my iphone 6 for the first time, I realized that the paint work beside the headphone jack hole suffered a small chip. Thinking back when I was using the previous versions of iphone, it was designed in a way that an isolated ring was there in place to prevent the headphone plug from snapping onto the phone's body directly while plugging in. Thus, I am quite disappointed that apple actually do away with this design feature which reduces the wear and tear, eventually the paint chip will be more obvious.

If the device is under warranty and the issue is not the result of user inflicted damage (i.e. dropping the device or water damage), Apple will likely replace it. Keep in mind that what anyone says here has no bearing as we are not Apple employees, but merely users like yourself sharing our experience and knowledge.

Paint Chipping - Anyone else?

I noticed that on the left hand side speaker grilles, one of the circles is missing the aluminum paint. It's really minimal (you can only see it if you know about it and look closely), but knowing that it's there on a $2400 machine that was just newly purchased makes me a bit antsy.
The effect of the missing paint looks like this http://www.flickr.com/photos/16504242@N00/122994094/ which apparently was a problem for some owners. That photo is taken from http://forums.macnn.com/69/mac-notebooks/305086/mbp-15-paint-chipping/
Has anyone else had this problem on their Macbook Pro?
Any suggestions?

LukeD wrote:
If you are not referring to a unibody MacBook Pro, you should post in the following forum, as you will be able to receive better advice.
http://discussions.apple.com/forum.jspa?forumID=1149
Hi Luke,
The link you posted is back to this forum, for the MacBook Pro (Original) . . . .
The OP just confirmed he has a Unibody, so he'll want to post in that forum.

IPhone 5 paint chipping off

I have had my iPhone 5 for a week and a day and the black paint is coming off already! I am 30 years old and take care of my stuff. I have never put it in one of my pockets while there is something else in them. Basicly I have treated this phone like a new born child! I am fuming!

This seems to be a common issue with the iPhone 5. Search the forums here for "iphone 5 chips" or Google the same and you'll come up with a ton of user experiences with the issue.
You can either:
1. Live with the scratches/hide them with a case
2. Return the phone & exchange for another
3. Return the phone for a refund and purchase at a later time (if/when manufacturing issues are resolved)

Paint Chipping off macbook pro keys?

I bought my macbook pro in August of 2012, recently over time the paint has begun to chip on 3 of my keys, I was wondering if apple will replace theys keys, I have the additional apple care, but I am willing to pay to get the keys fixed.
Does anyone know if apple will fix this and how much it will cost?
Thanks!

make an appointment at the genius bar or an AASP for an estimate.

Paint chipping off?

So, my Macbook is just over a year old and I've had some problems all year long. First, my enterkey didn't function all of a sudden, and they replaced the entire keyboard and lower encasing.
Then, the lights on my macbook didn't function, lights like the battery-indicator, the shift-key-light... Again they replaced the entire lower part of my computer. This was all under waranty.
Now my MBP just fell out of the waranty-zone, and it seems like the edge near the trackpad is starting to chip off? I didn't even know the MBP are painted, aren't they supposed to be made out of one solid block of aluminium?
It's like black tiny dots, and it feels kind of rough too.
What should I do?

Thomas A Reed wrote:
How exactly do you sand pits out of a piece of aluminum?
Don't sand the pits out, just the rough edges so when one's hand or finger brushes over it so it's smooth to the touch.
There's nothing you can to do remove scratches or pits without affecting the finish of the surrounding area
The pits can be filled and any rough edges can be buffed without affecting the surrounding area with the proper tool and attachments.
Color matching with fill material will be the hardest part.
Just because you tend to think it can't doesn't make it so. Put a buffing head on one of these.
<Edited By Host>

IPhone 6 Paint Chipping Off

The paint is chipping underneath the glass screen of my new white iPhone 6, any fixes or replacement for this issue?

hey tom. Im facing the similar problem did. what was the solution offered. im experiencing this from the past couple of days and have just reported the matter hence would like to know their response.

Iphone 5 black paint chipping off?

hi i have a iphone 5 in black and i brought it about a week ago of one /of my best mates it was in a sealed box not opened and all the black anodising is like coming off will apple cover this on my warranty? and replace it or fix it

Take it to Apple and complain to them about it.
Allan

Live paint to image without covering lines in image?

I am using Live Paint in CS5 after tracing a line drawing, and I am finding that I am able to apply paint to the image, though it is covering up some of the lines. How canI apply the paint while making sure that the lines are not painted over?
Thanks.

Define "lines."
You can set options for whether the LivePaint tool applies fills or strokes separately. But the usual beginner's results of autotracing (LiveTrace) doesn't contain strokes. What the user thinks of as strokes in the original image are rendered as fills by most of the default autotracing presets.
JET

IPhone 5 - black model paint problem

Dear apple community!
I have iPhone 5 black model and edge color was chipped off after very carefull usage! If the paint chips this easy now what's my phone gonna look like in a years time after being in and out of my pocket, car keys, kids getting hold of it... It looks like anything could chip the paint. So my question is what kind of paint or marker I can use to repaint the edge of iPhone and hide that paint chips. I tried with black permanent marker but it comes off easy. Plase give me some advice because I'm desperate sad and disappointed. My new black iPhone 5 looks like trash with that silver dots. Thank you apple once again...

In the same location as on the white model, just to the left of the front facing camera.

Button to open MacBook Pro case chipping....

Hallo,
I have a early 2008 MacBook Pro and the paint ( i guess its paint? ) on the button of to open the notebook is chipping off and to be honest it just looks ugly. I have not been opening the computer carelessly or abusively, in fact, I've been SUPER careful with it.
I guess my question to you folks is:
Will apple do something about this (under their 1 year warranty) if I send it to them?
PS. I do not have applecare, i was planning on buying it after my 1 year warranty runs out.
Thanks for the help
MH

DML makes a good point--you must buy 3 year Applecare BEFORE the first year is up.
The only way to find out is to ask Apple. I have read of the paint chipping issue on the latch before, but I don't know if they would consider that a purely cosmetic issue or a defect in materials or workmanship. And it could even be that one Apple guy would say one thing and a different Apple guy would say something else. Sometimes persistence helps with this type of issue.
Good luck!

Paint worn off on all iPhone 6 & 6 Plus on bottom?

I went to the Apple Store today and got my first opportunity to check out iPhone 6's up close. I happened to noticed that the paint was worn off (chipped?) on all iPhone 6 and 6 Plus models on display right at the area of the lightening connection port. I looked at at least 3 different iPhone 6's and they all had the paint worn off on the bottom. Is this a rampant occurrence that many are experiencing?

Fair enough...definitely seems like reasonable scenario. Thanks for chiming in...I'm really happy to hear it's not a mass issue. I really enjoyed checking out the iPhone 6plus in particular. I will say that all of the reviews of the phones being very slippery weren't as over exaggerated as I expected. They are very slippery phones for sure. The paint chipping easily would really bug me so I'm glad this is likely a case of people not being respectful of the demo models. How hard is it to be mindful of not jamming the phones on their respective display connectors.
Thanks for sharing your insight.

Should I avoid the Yoga?

After looking at quite a few laptops, none of them stick out as much as the Yoga. I am in love with the vibrant IPS screen with the 1600x900 resolution display (because 1080p makes text too small and I don't believe in switching DPI). The design is sleek - it looks very simple and elegant.
But it seems that there are many, many issues with the device. I understand that the constantly-on fan and touchpad can be fixed with driver updates or BIOS updates but now there are threads popping up with physical problems such as the fan hitting the housing - thus making a rattling noise - and that the paint is starting to chip off.
Still it's impossible to tell what percentage of Yoga owners are having issues so I was just hoping that you guys could chime in and say what happened to your Yoga i.e. have you kept it, if you are keeping it - does it have issues that you are dealing with, or have you returned it because the issues were too much to bear.

LeoBloom,
I think you would be very happy with a Yoga 13. The day Windows 8 was released, I went to my Local BestBuy in search of a tablet with a Core i5 processor. I REALLY wanted a stand alone tablet that ran full Windows 8. At the time, the only tablet available at BestBuy was the Asus RT tablet with detachable keyboard. I played with it for a while to get familiar with the OS, but there was no way that I would spend $600 for a 32gb RT tablet. I initially had my mind set on an Acer Iconia w700 or a Samsung Smart PC Pro, but they hadn't been released yet . A blessing in disguise.
Then, I saw the Yoga 13. Honestly, before spending any time with the Yoga, I thought the ability for it to rotate from an ultrabook into a tablet was sorta "gimmicky". Once I got my hands on it, I noticed that this was not a gimmick, but instead, a very solid machine that I could see myself using on a regular basis.
Here's what lured me to the Yoga 13:
--Full Windows 8 installed
--Large nice display.
--Very sturdy hinges that rotate 180 degrees.
--Solid build quality. Nice leathery palm rest.
--Having the option to have a keyboard or precision pointing when needed without having to worry about misplacing a detachable keyboard. (Don't think I could use an on-screen keyboard full-time. Especially on a 10" or 11" display)
--Multiple USB ports without the need of a hub or docking station.
--Uses the same Standard SD as my digital camera
--Very upgradeable. (I learned this after making the purchase)
--You get all of this for $1000
I ordered my Yoga 13 from BestBuy on 11/2 and picked it up on 11/7. I could've returned it within 30 days if I saw something better. Fortunately, I didn't. I mean, this system is so upgradeable with the ability to swap out the 4gb memory card for an 8gb card, and add an EXTRA 128gb or 256gb mSATA card. Crucial.com has the 8gb memory card for $38 and the mSATA cards are $106 and $206. I purchased a 1 year warranty and 1year tech support through BestBuy. Once I get the 8gb memory card and mSATA card, BestBuy will install it as long as it's compatible.
As for the issues,
Yes, the fan is always on, but it's not overwhelming at all. You only notice it in low volume environments or when you think about it. You won't really notice it with everyday sounds such as TV noise, chatter, etc. Besides, I'd rather hear a little fan noise than having a hot ultrabook. I haven't had problems with it being hot or the fan hitting the housing or the paint chipping off, but I treat this thing like a baby. A $1000 baby. I have the Lenovo Slot-In case for it and I put that in another case for traveling. The Slot-In case also doubles as a keyboard cover for those that feel uncomfortable when the keys are resting on your palm in tablet mode.
The touchpad is hit and miss when bringing up the charms or menu bar, but I believe it will be fixed.
I recommend that you purchase a stylus as the 13.3" screen can be a lot of area to cover while in tablet mode, and it reduces finger prints on the screen. This also helps when the touchpad is as responsive.
My only gripe is the horrible partitioning on this device out of the box. As already mentioned, there is a hotfix that combines the C and D drives, but you will have 80gb free, not 100gb. The total C drive is 100gb using 20gb for the OS and apps. The rest must be hidden for Recovery. No worries. Pop in a 64gb SD card and you will have !40gb of free space, or purchase another 120gb or 256gb drive if needed. I was impressed that Lenovo made this fix in less than a month after it's release.
Well that's about all I can think of. I hope this helps. Good luck!!

Paint chipping, lots of it. Is it covered?

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