Palm 3 hotsync problem

I just received a Palm 3 last night, And been trying to hotsync ever since. I tried Palm live chat that didn't help maybe someone in this forum can guide me. I have xp home editon on a dell demision.
When I try to hotsync it, it says can't communicate with my computer or modem not hooked up. I think I have to make sure my palms is reading the correct desktop port? IF correct how do I do this?
Any help will be appreciated. If my message doesn't make sense I will correct it when I get home from work. My palm came with a disk but i didnt use it i used palms download program, the disk wont load for some reason when i place it in the disk tray.
thanks
Red.
Post relates to: Palm III
Message Edited by Redtsi on 11-04-2008 05:21 AM
This question was solved.
View Solution.

Hello and welcome to the Palm forums.
Did you install the Palm Desktop program properly? You can download it from this website by clicking here for the link to download Palm Desktop for Windows. You will be prompted to select your device and operating system of your computer from the drop down list on the left.
What is the exact error message you are getting? Can you paste your hot sync log here?
Post relates to: Tungsten E2

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WyreNut
I am a Volunteer here, not employed by HP.
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thks barn dog
Newbie
Posts: 2
Registered: 03-01-2006
0
Try using directions in Palm Support Knoweldge Library
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Post relates to: Palm TX
Post relates to: Palm TX

Thanks for reporting your success!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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OS of your PC? Vista, XP or Mac
Using Outlook or Palm Desktop?
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Post relates to: Centro (AT&T)
Message Edited by AyyLucky on 10-21-2008 10:53 AM

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Aw shucks! <WyreNut blushes>
If you feel like throwing me a kudo (click on the yellow star in the solution post) be my guest!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Post relates to: Tungsten E2
Post relates to: Tungsten E2

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