Palm 650 hardware problem

I recently replaced the face of my treo PalmOne. The switch went fine, however after the switch the phone does not see the cards. Does anyone know what I might have done.

Hi All
Continuing with my story re failed Palm TX. I sent this off for repair on 16th September believing the unit would have been returned in a few days time. I followed all the procedures via the Palm website and even had confirmation when it was booked into the repair centre on 22nd September. Lo and behold this is when the foolishness began. I was sending emails and calling with regards to when the unit would be repaired and returned and not a soul in the customer service section could say, all I kept on being told they were waiting to hear from the repair centre and that they have "escalated" the situation. Now call be dumb but I work in retail, we have repair centre and when I contact them either by telephone or email I get a response also to escalate a situation is to make that matter worse rather than to solve it! My conclusion from all this made me realise the Palm organisation entails departments which do not communicate with each other. It actually took until the 30th October for a unit to be delivered and this was after I had to written to the Vice President of Palm (Europe) who incidentally did not even have the decency to reply; after that a customer services rep contacted me based in Argentina (I am in the UK) offering either a hardcase, SD card and something else as a gift but no mention as to when the unit would be returned! It was then I made it know in no uncertain terms if I did not get the unit by a certain date then I would have to take appropriate action. Suffice to say a brand new unit was delivered on the aforementioned date and no problems have occurred as yet.
When the unit is working it is fantastic and combined with the third party programs available makes it indispensable, but this is let down by the poor aftersales service if something should go wrong. At this point I would feel very uncomfortable in recommending a Palm product to anyone but for me I will persevere with it.
Post relates to: Palm TX

Similar Messages

Palm 650 password problems

Not a webOS device. Moved to PalmOS/WinMo Software.
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Please respond back with these questions answered so we can further assist you.
OS of your PC? Vista or XP or Mac
Using Outlook or Palm Desktop?)
Version of Palm Desktop?
Version of your device?
To find this go to Dial pad --> tap on your carrier --> tap on options --> tap on phone info --> Software:???

Treo 650- Can't get service after trip to Thailand & use of different SIM card - AT&T says it is a hardware problem

I have used my Treo 650 for years in the US. I've also taken it to other countries (Africa, Europe) and used SIMS purchased there for service while in those locations. Upon returning to the US after each trip, I've always been able to use my US SIM to get my US service back.
However, I went to Thailand in November and used a SMILE SIM and another Thailand SIM, both of which worked in Thailand. Unfortunately, upon returning to the US, my US SIM won't work for getting service any more. (I am using my US SIM in a Nokia phone in the meantime, and it is working. When I put the SIM into my Treo, it will transfer the text messges, but will not connect to my service provider, AT&T.)
I called AT&T and they said it was a hardware problem. I suspect it might be a "lock" problem with one of the Thailand companies. Is it possible that the Thai company locked my cell phone?
So my question is, how can I fix this? Whatever the problem is, I'd sure like my service back! Please help!!
Post relates to: Treo 650 (Unlocked GSM)

I don't think a SIM card can lock your phone. Did you let them do anything with the keyboard?
Can you try with a friend's AT&T or T-Mobile SIM card and see whether either will work?
Edit: You can ask about Thai mobile phone company issues on this board: Internet & Technology @ Paknam Web Thailand Forums
Message Edited by Jeffro on 02-26-2009 12:07 AM

Palm IIIc recharge problem

I found my Palm IIIc, and I got it recharging for a bit, but now when I try to recharge it, I put it on the cradle, it says that it recharges, but the light is not on and I have tested, without the light, it doesn't recharge. I'd like to use this Palm IIIc again. I have tried all the resets.
No, I'd like to keep this Palm.
Post relates to: Palm IIIc

If you have tried all resets including the "in-cradle" reset which supposedly resets the internal charging circuitry, then it seems to me you are facing a hardware problem...either internally with the Palm (i.e. the connector is bad or the battery is a goner), or the charging cradle and/or AC adapter are bad (seems unlikely, but possible).
Sending the IIIc in to Palm for repair is a bad option (like, $150 for out-of-warranty repair). You can spend a bit of money for a new cradle and/or AC adapter, and if that doesn't do it, spend more money trying to replace the battery yourself (go to www.pdaparts.com ) with no guarantee in either case that you'll fix it.
By the time it's all said and done, you might easily spend nearly what it would have cost you to buy something new...or, if you really like the IIIc, a replacement IIIc on eBay.
Bottom line: You might luck out with a new cradle/charger...or replacing the battery yourself might be successful, and fun to try at the same time if you like tinkering. But as the commercial says, "you can pay me now, or you can pay me later."
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Palm Pixi (Sprint) Problems

I tried to get on Live Chat but it seems to be down. I will try to be both brief and detailed.
I got a Pixi just over a week ago. From the word go it seemed really sluggish. When I tap an app, the lighted icon sits there for at least 3 seconds and then the app delays further to load. If I have 2 apps loaded it gets almost unresponsive. I restored the Pixi with webOS Doctor and the problem is still persisting.
Does this sound like a hardware problem? Is there something else I can do to isolate whether it is S/W or H/W?
This question was solved.
View Solution.

Good luck. When you try to take them back, they will only replace them with a refurbished phone. I had my Palm Pixi two and a half weeks when the skin started peeling around the face. The store told me they could replace it but the one they got in (two weeks and a half weeks later) was peeling completely around the phone. The next one they got in looked good but I have to put it on speakerphone to hear the other person. They are sending another phone, supposedly to arrive tomorrow...but it will be another refurbished phone...wonder what will be broken on it????

My iphone 5s vibrates so loudly but my friend's iphone 5s vibrates just fine. can anyone tell me if it is any hardware problem?

i have bought an iphone 5s few days ago and i noticed that vibration of my iphone is different from other iphones. my iphone's vibration is so loud and noisy it is kind of rattly noise whenever i recieve a call or a text message, So i checked one of my friend's iphone 5s and it vibrates just fine. can anyone tell me why is it so? is it a hardware problem or what?

Do you have the same vibrate settings as your friend?
You can check this by going to Settings > Sounds > Text Tone

For the second time (I've been to the Genius Bar once already) my WiFi isn't working on my iPhone 4S. This is really infuriating and costly!!! I see others have the same issues. Can't Apple do anything about this? It's obviously a hardware problem!

For the second time (I've been to the Genius Bar already once with this) my Wifi isn't working. They gave me a new iphone last time, but the new one has the same issue as the old one, I'm guessing. I've tried resetting the network but that doesn't work.
I see others have this issue too.
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
Currently it's not costing me anything - yet - because I've got the Apple Warranty but this is totally frustating!!! I bought the original phone (which has been replaced in July 2012. The new phone (without working Wifi) is a month old.
Will try Restore via ITunes before (I will invariably) have to return to the Genius Bar for another Iphone 4S unless someone has an ingenius solution here?..?

sematson wrote:
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
Basics from the manual are restart, reset, restore from backup, restore as NEW. Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual. If these steps don't work, then go back to the Apple store.

My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

So, have you tried a reset? Restore from backup? Restore as new? You seem to have a few problems but do not mention any action taken to resolve them. What have screen protectors to do with anything?

When I open Mail the screen flickers random blue and gray appeared on the screen. I took a video too. Will that happen again? Is it hardware problem? This ipad2 32GB was replaced yesterday and I think it is refurbished. Are replace product refurbished?

I got my ipad2 replaced yesterday. And this new ipad started giving me problem by crashing aps. Then I restored the ipad twice but the problem was still there. I called apple and they fixed it by doing Reset All Settings. But now I have this weird problem. When I open Mail the screen flickers random blue and gray appeared on the screen. I took a video too. Will that happen again? Is it hardware problem? This ipad2 32GB was replaced yesterday and I think it is refurbished. Are replace product refurbished?

There is no way for anyone here to know if your replacement iPad is a refurbished unit. Per Apple's replacement policy, replacements can be refurbished units. If you feel the unit is not working correctly, take it back, let them check it out and if found defective, they will replace that unit.

I need to replace my iPhone 4S due to a hardware problem. Will I be offered to upgrade to iPhone 5 for an extra fee?

Hey everyone. I have an iPhone 4S that needs replacing due to obvious hardware issues (shuts down randomly on its own). I have shown the panic.plist reports that it generates on another forum and they have confirmed the kernel and hardware problem.
Since replacing it is the only way to go for me, I was wondering whether Apple still offers the option to upgrade to the next model when going to replace a phone with warranty. What I mean is, if I go to an Apple Store and ask to replace my handset for a new one (with my warranty/receipt) will I be offered to upgrade to an iPhone 5 for an additional fee? Can I ask for this option?
Thanks!

FedeMJ wrote:
...I was wondering whether Apple still offers the option to upgrade to the next model when going to replace a phone with warranty....
Apple has NEVER offered this as an option.

ZEN Vision 'Hardware Problem' error mess

Model No: ZEN Vision - PMC-HD0002
Error occurred as a result of a firmware upgrade.I can access 'recovery mode' &?have attempted several further firmware upgrades.It loads, rebuilds, reboots, starts then the 'hardware problem' error message returns.The device is currently stating, in 'recovery mode', that the following firmware is loaded v.42.0_0.0.9.I have removed all data (format all), run 'clean up' & 'rebooted' then upgraded firmware but with no success.?Any ideas will be greatly received & appreciated.

hi.
i have exactly the same problem.
did you manage to find any answer?
how did you access the recovery mode?
your response will be greatly appreciated.
thanks!

Problem with my iPod touch: Frozen screen, unable to access anything as slider does not work, will not accept a full restore. Apple Store advised that it is a 'hardware' problem and I could trade-in!

I am a relatively 'new' user. Touch was a gift, I used it in a simplistic way - listened to music took a few photos, added a few calendar events. After a year I then decided to be more proactive and found a few free apps (Solitaire) - then had a the frozen screen problem which I though was connected to low battery, but it wasn't. I recharged it, still could not access, then tried a full restore and got an error message. Took it to a Genius Bar and was told it was a hardware problem and as it is out of warranty I could trade in or just buy a different product. As this is my first Apple product is this usual? Do Apple products have a very short shelf life - I anticipated that it would last me longer than a year! Has anyone else had this problem? Was it able to be resolved? Or is it worth trying to get it repaired - and if so who can do it - Apple Store did not offer that to me as an option?

Sure sounds like a hardware problem. It happens some times. The iPod is just an electrical device.
Apple will exchange it for a refurbished one for this price. Apple does not repair your iPod.
Apple - Support - iPod - Repair pricing
A third-party place like the following maybe less expensive. Google for more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

"DPC_watchdog_violation" happens almost everyday, tried re-installing, is this a hardware problem?

Hello, I'm from Hong Kong. You guys must be wondering why I'd post in a foreign forum instead of local one - I cant find any support from my local forum. I cant even find this model form my local Website.
First of all, I brought this laptop (Envy 14) in 2013 from my so called "University Notebook Scheme". But once I got my first Envy, problem arised - my screen keeps flashing. I went back to the store and replaced it with a new one. Yet, this "new one" keeps having "DPC_watchdog_violation" almost everyday, no matter what Im doing - browsing the Net, using iTunes, even when Im using Microsoft Office for my assignments.
I've tried many solutions suggested: updating software & drivers, and reinstalling the windows; nothing works. Instead, more problem arised throughout these 2 years: my screen starts to flash, sometimes I cant even turn my computer on (power button on with a black, turned on, screen). I cant update my windows - "Failure configuring Windows updates, Reverting changes" and got stuck in the update loop.
I'm scared to do anything with this laptop now, even typing this "problem discription". I stored every files into the Dropbox for safety purposes. I save my Word documents every minutes, try to run as less programme as I could.
I've been wondering if this is a hardware problem, a serious one. Some of my classmates also got this Laptop from the University Scheme as well, most of them reported with the same issue (especially for the screen/display issue). With the notorious HP's repair and warranty service, I'm discouraged to sent my Laptop to them. I've even heard that I'll be charged even I'm still under warranty.
P.S. sorry if I have made any grammatical mistakes.

Additional Information for my Laptop (from WhoCrased):
System Information (local)
windows version: Windows 8 , 6.2, build: 9200
windows dir: C:\Windows
Hardware: HP ENVY 14 Sleekbook, Hewlett-Packard, 198C
CPU: GenuineIntel Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8351010816 total
Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Fri 27/02/15 7:02:39 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022715-19390-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 27/02/15 7:02:39 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0x770DB)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel Rapid Storage Technology driver
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation DPC_WATCHDOG_VIOLATION
On Fri 27/02/15 3:22:12 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022715-15015-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 26/02/15 7:39:23 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\022615-33093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Mon 16/02/15 9:27:12 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021615-23328-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 14/02/15 9:37:59 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021415-28265-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Wed 28/01/15 3:01:05 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012815-19171-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 27/01/15 2:44:44 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012715-33937-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 23/01/15 3:33:59 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012315-63484-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 20/01/15 5:31:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\012015-18734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A540)
Bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0)
Error: DPC_WATCHDOG_VIOLATION
file path: C:\Windows\system32\ntoskrnl.exe
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Upgrading from OSX 10.3.9 to 10.5.4, Software or Hardware problem?

I have a Mac mini G4, 1.42GHz, 1GB ram, running 10.3.9 I tried to install 10.5.4 from the grey disk that came with my newer iMac but I just get an error saying it cannot be installed. Is this a hardware problem with my Mac mini or a software problem with the disk only being lisenced for one computer or something like that?

Leopard requirements/10.5.x...
    * Mac computer with an Intel, PowerPC G5, or PowerPC G4 (867MHz or faster) processor
minimum system requirements
    * 512MB of memory (I say 1.5GB for PPC at least, 2-3GB minimum for IntelMacs)
    * DVD drive for installation
    * 9GB of available disk space (I say 30GB at least)
Classic/OS9 Apps no longer supported.
Trouble is Apple no longer sells it, check eBay & such for the Retail version, not the Gray Discs...
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5

3g is not working but 2g is fine - could this be a hardware problem?

Just recently updated to IOS6 and now can't get 3g, but I also dropped my phone at the same time.
I've tried all the resets and changed SIM and the issue is definitely with the handset either hardware or software installed on it.
Is it possible that I've dammaged the 3g antenna? I get 2g fine, and wifi fine, so I guess my question is does the iPhone have seperate antennas for 3g?
Thanks
Dave

It very likely could be a hardware problem.
Are you certain that you did not simply disable 3G? Check Settings > General > Network > Enable 3G to ensure it is ON.

Palm 650 hardware problem

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