Palm Centro - Button Issues (new)

Last month I dropped my palm centro in a bowl of water (aka my toilet... ). I let it dry in a bowl of uncooked rice and everything returned to normal. All the buttons worked, and the touchscreen function worked normally. Recently though suddenly the buttons stopped working. The last couple of days have been humid and that may have something to do with it but I tried turning my phone off and removing the battery to let it dry out. Only the touchscreen function works, making navigating around my phone very tedious and difficult. Sometimes I get stuck in an application and so I have to remove the battery and when I put it back in all of the buttons work momentarily. Is there anything I can do to get them to work permanently again? Thank you for your time.
Post relates to: Centro (Sprint)

That is unfortunate to hear.
You can try a hard reset to resolve the issue. The hard reset will erase all data on the device. Make sure you sync to the PC to backup your data.
If the hard reset does not correct the issue, then the Centro will need to be repaired.
Click on the following link to the kb.palm.com webpage for the article regarding reset procedures.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/centro/centro/sprint/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Message Edited by cygnusX1 on 05-11-2009 09:24 AM

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WyreNut
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i dropped mine in the swimming pool! when i got it out, i warmed up a bowl of rice (know it sounds crazy) for about 30 seconds, took out the battery and placed the phone and battery in the rice. let it sit for about 2-3 days and then it worked, i didnt think it would work, but it did...it is worth a try...
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WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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dnolan44 wrote:
how do you get to it?
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WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Post relates to: Palm i705

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Post relates to: None

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This question was solved.
View Solution.

ch96hh wrote:
I am having the same problem - my computer can't find the device driver (Windows Vista) but I DO have bluetooth installed and visible. Can you help?! I am really not very good with technical things, but I've done a tone of research and haven't been able to solve the problem.
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Post relates to: Centro (AT&T)
Read through the several large threads at the top of this section concerning syncing with Vista64...
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Centro - Button Issues (new)

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